Vodafone India Complaints & Reviews

Dear sir,

Myself somasekhar. D residence of # 3/41, 2nd floor 18th cross, 16th main padmanabhanagar, bangalore-560070, karnataka state, india. I am using vodafone postpaid plan from past 2 years. As i am having two vodafone postpaid connections please cancel one of my postpaid connection of [protected], kindly do the needful as early as possible.

Regards
Somasekhar. D

Inspite of bill payment on due date on 29th july 2016 transaction id[protected] for rs 950 mobile phone having vodafone service provider has been deactivated for past 1 week inspite of mails to customer care, bill payment complaints and various addreses were suggested to make complaints and at least 25 calls to various call centres to address the issue did not recieve a single response as of now only reply thru sms 1 standard reply your complaint registered no — we will get back to you in 3 days. Require urgently solution to this problem at the time of making urgent calls family member serious in hospital my mobile no [protected] has been deactivated inspite of timely payment helpless what i need to do.

Ph no [protected] alak karmakar..

13-08-16 post to prepaid activate after much harassment...
again 17-08-16 automatically sim rejected..

then contact vodafone mini store north lakhipur assam.
not any response.

so kindly requesting you to solve problem..otherwise i will take regal stap..

While porting i was said that in plan of 375 i will be getting lifetime 200 discount. But suddenly from last 2 month they removed the discount and charging full amount in my bill. When i asked there representative over call about the same, they are saying that might be sales team have removed the discount she don't know.
Such a big telecom company cheating people with fake discounting plan just to increase there user and then suddenly making us helpless by saying that they can't help in this regard.
Hame on vodafone.
I will raise my voice against this act on all the forum.

Hi,

I have ported my mobile no. [protected] from airtel to vodafone 2 months back.
I received message from vodafone stating i have not cleared my previous network provider bill on aug 4th 2016, and on aug 5th 2016 i shared all the payment details with vodafone through email.

On regular basis i checked with vodafone on the complain status, but i didn't received any resolution.

On dated 17th aug 2016 my outgoing calls has been barred, and now neither i can make calls nor use the internet.

Request you for your help in the concerned issue, and help me to let the company realize that customers are not puppet in their hand.

Please guide and do needful.

मेरा नाम हेमंत कुँमार और वोडाफोन प्रीपेड न [protected] हे, मेने अपने न पर 04/08/2016को नेट पैक 296 का रिचार्ज करवाया था, जिसमे मुझे 4GB अनलिमिटेड डाटा मिलना था, , मुझे रिचार्ज के बाद सिर्फ 50mb डाटा दिया गया, मेने कस्टमर केयर 1 से बात की तो जवाब मिला आपका अनलिमिटेड प्लान हे आप नेट यूज़ करे, कोई पैसा नहीं कटेगा क्योंकि आपका अनलिमिटेड प्लान हे, लेकिन ऐसा नहीं हुआ, मेने फिर कस्टमर केयर 2बात की तो उसने कहा कि 24hr में आपको डाटा मिल जायेगा सिस्टम में आपका रिचार्ज हम देख पा रहे हे, , मेने कोई फायदा न होते देख 3 दिन बाद फिर कस्टमर केयर से बात की ओर मेरी कंप्लेन और पहले हुई सबी बातचीत का बताया, तो उसने कहा कि में आपकी प्रॉब्लम समझ रहा हु, , आपने जितनी बार हमसे बात की उसके लिए माफ़ कीजिये, , आपकी कंप्लेन सिस्टम में हे, जल्द ही सॉल्व की जायेगी, , इस बात को 14 दिन हो चुके है, जबकि मेरी नेट पैक वैलिडिटी के आधा समय जा चूका हे, ओर अब जब में कस्टमर केयर के कॉल लगा रहा हु तो कॉल नहीं लग पा रहा है, कंपनी ने मेरा कॉल डिसएबल किआ हुआ है, ये कैसी सर्विस हे, क्या इस तरह सर्विस दी जाती हे

I have post paid mobile connection of vodafone with number [protected] under up west circle. Recently i switched over to vodafone red plan with 3g service including 1 gb monthly plan. Presently i am on roaming and staying in patna from the day i activated this service on my mobile i have not experienced any 3g data service on my mobile. The data download/upload is extremely slow. It is very frustrating.

I am highly disappointed with activation o[censored]nwanted and irrelevant service pack on my vodafone number.. I am vehemently against this fishy act on part of vodafone service activation theory and suggest it to recheck all unnecessary service it has activated and do the needful for the early return of the deducted amount and apolozige for unnecessarily creating problem for us just for sake of money making...

Daily data-pack plane is available at *111#
But *111# showing daily bonus card rs. 5 (20 mb)
*111*6*2# showing remaining data balance (3 mb)

Call executive mobile number [protected]

On call —

Call center executive refused said there is not such data pack available in vodafone network.
(*111# is showing daily bonus data pack)

My mother walk 1 km to vodafone store ajmer road, jaipur —

Call center executive refused said there is not such data pack activated on [protected] and she is using internet and ask bluntly to go from office as she is less educated.
(she did not check in computer well as i have activated data plan in morning 17 aug 2016)
(is executive cant check data plane on number and talk to mother for 5 minute)


I want complain about

Call center executive who called me from mobile number.[protected]

1. refuse about data plane
2. refuse about my activated services

Dear team the services like movies pack n all activated automatically by your side I complaint on your complaint number and your CCE told me that your money will be refund with in 24 hour but it is not refunded till now, please do the needful help.

Vodafone cut main balance o[censored]sing data-pack but i still have reaming 3 mb data pack.

Call center executive have wrong information when i tell about data pack plane, refused said there is not such data pack.

But *111# showing daily bonus card rs. 5 (20 mb)
*111*6*2# showing remaining data balance (3 mb)

But they cut balnce from main account and not refunding

I want complain about
1. Refund
2. Call center executive number.[protected]

I am a regular user of vodafone. I made a recharge of rs. 26 for reducing the call rates to 30 paisa per min from my phone on 13 august, 2016. My balance got deducted but my recharge has not been made. Now vodafone is charging me at maximum call rates. Half of my balance got reduced just because of this. Kindly look into the matter as early as possible. I will appreciate it.

Hello! Top doctor online pack is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of rs.75 has been deducted. Your current balance post service activation is rs.611.86. To deactivate sms stop to or call 155223 (Toll free).
Thank you for subscribing to bollywoodgossip. Please bookmark below link http://202.58.121.192/bollygossip/index.jsp
. Please stop this nonsense of vodafone. Deduction of money with out my request. Example are given above.
Radhey shyam sharma
Mobile #[protected]

Suddenly on 12/08/16, when bill summary was received on my mobile through sms, i came to know that on 09/08/16, a data pack of rs 1599 has been activated on my mobile. I would like to apprise you that this pack has not been activated by me nor i have done any sms to activate this type of pack. You are requested to waive off this amount from my bill.

श्री मान

निवेदन यह है मैंने अपना न. ९२५०४६३७१३ आप के नेटवर्क पर पोर्ट कराया था, जिसकी आउटगोइंग कॉल्स बंद कर दी गई है लगभग १० दिनों से |
मैंने इस सम्बन्ध में १२/०८/१६ को कॉल किया था शिकायत सं. २२५९८८८९४ जिस पर कोई समाधान नहीं हुआ | पुनः १६/०८/१६ को कॉल किया था
शिकायत सं. २२७०२७८१६ जिस पर भी कोई कार्रवाही नहीं हुई | जिस कारण मैं बेहद असुविधा का अनुभव कर रहा हूँ |
कृपया समाधान शीघ्र कराएँ |


अनुज

As i buy vodafone on nov 2015 200mint free every time i get only 180 190 mint free only, b4 2month ago i opted for internet plan now they charger me twice monthly rental. I have 2gb free data even use of data only minimum 500mb or maximum 1gb they are charging me internet charges on every bill.
(My mail id nitesh. D. [protected]@gmail.com)
I have to check every time i worn them for this but they do again n again what i have to do i fedup with this so i pt complaint from them.

Bcoz if i charge for the same who are not check their bill they also charge and vodafone earn extra money like this. If one bill give them 20 or 30rs extra so they have huge customer with them. If they are doing with 300 cuts means they are earing extra 9000rs per month with 300 customer only

Sir, my mob. No. Is[protected]. Vas chak de fatte &juiceup pack has been activated on this no. &rs35 and rs7respectively has been fraudulently deducted frm balance without my explicit consent. Such things are happening with vodafone consumers time and again violating trai guideline. Mobile self-service is useless & trying to call customer care is tiring. Iwant to deactivate all vas's & get my money back. Thanks.

My internet is not working properly.Rnge of net is perfect.I m unable to call the customer care to complaint my prob.3g net but not working properly taking time to send msgs on whatsaap imo etc.On whatsapp call my voice is reaching 5 min later after my words

I have been frauded by univercell telesolution pvt ltd. They had taken 13000/- from me for installation 4g vodafone tower on my lamd. They told me that after paying that amount they would sent me 20, 000, 00/- within 24h. But still now no amount has been sent to me. Now they are asking 1000/- for bank processing charge. I want to cancle my file and get back my money but they told me to pay 3000/- for canclelation charge. Thus they are frauding me continuously. Now i am very helpless. Please help me. Bijoy lakshmi sarkar. Howrah, liluah, chakpara, west bengal.

I have not want to activeted the fashionbunny service. But suddenly you have deducted rs.35/- the said service charges and also activated the service but i have already been send sms to 155223 for deactivated the service and same also been deactivated. But charges rs.35/- is not yet returned. Please see the matter and refund the same as early as possible. Thanks