Vodafone India Complaints & Reviews

I have post paid mobile connection of vodafone with number [protected] under up west circle. Recently i switched over to vodafone red plan with 3g service including 1 gb monthly plan. Presently i am on roaming and staying in patna from the day i activated this service on my mobile i have not experienced any 3g data service on my mobile. The data download/upload is extremely slow. It is very frustrating.

I am highly disappointed with activation o[censored]nwanted and irrelevant service pack on my vodafone number.. I am vehemently against this fishy act on part of vodafone service activation theory and suggest it to recheck all unnecessary service it has activated and do the needful for the early return of the deducted amount and apolozige for unnecessarily creating problem for us just for sake of money making...

Daily data-pack plane is available at *111#
But *111# showing daily bonus card rs. 5 (20 mb)
*111*6*2# showing remaining data balance (3 mb)

Call executive mobile number [protected]

On call —

Call center executive refused said there is not such data pack available in vodafone network.
(*111# is showing daily bonus data pack)

My mother walk 1 km to vodafone store ajmer road, jaipur —

Call center executive refused said there is not such data pack activated on [protected] and she is using internet and ask bluntly to go from office as she is less educated.
(she did not check in computer well as i have activated data plan in morning 17 aug 2016)
(is executive cant check data plane on number and talk to mother for 5 minute)


I want complain about

Call center executive who called me from mobile number.[protected]

1. refuse about data plane
2. refuse about my activated services

Dear team the services like movies pack n all activated automatically by your side I complaint on your complaint number and your CCE told me that your money will be refund with in 24 hour but it is not refunded till now, please do the needful help.

Vodafone cut main balance o[censored]sing data-pack but i still have reaming 3 mb data pack.

Call center executive have wrong information when i tell about data pack plane, refused said there is not such data pack.

But *111# showing daily bonus card rs. 5 (20 mb)
*111*6*2# showing remaining data balance (3 mb)

But they cut balnce from main account and not refunding

I want complain about
1. Refund
2. Call center executive number.[protected]

I am a regular user of vodafone. I made a recharge of rs. 26 for reducing the call rates to 30 paisa per min from my phone on 13 august, 2016. My balance got deducted but my recharge has not been made. Now vodafone is charging me at maximum call rates. Half of my balance got reduced just because of this. Kindly look into the matter as early as possible. I will appreciate it.

Hello! Top doctor online pack is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of rs.75 has been deducted. Your current balance post service activation is rs.611.86. To deactivate sms stop to or call 155223 (Toll free).
Thank you for subscribing to bollywoodgossip. Please bookmark below link http://202.58.121.192/bollygossip/index.jsp
. Please stop this nonsense of vodafone. Deduction of money with out my request. Example are given above.
Radhey shyam sharma
Mobile #[protected]

Suddenly on 12/08/16, when bill summary was received on my mobile through sms, i came to know that on 09/08/16, a data pack of rs 1599 has been activated on my mobile. I would like to apprise you that this pack has not been activated by me nor i have done any sms to activate this type of pack. You are requested to waive off this amount from my bill.

श्री मान

निवेदन यह है मैंने अपना न. ९२५०४६३७१३ आप के नेटवर्क पर पोर्ट कराया था, जिसकी आउटगोइंग कॉल्स बंद कर दी गई है लगभग १० दिनों से |
मैंने इस सम्बन्ध में १२/०८/१६ को कॉल किया था शिकायत सं. २२५९८८८९४ जिस पर कोई समाधान नहीं हुआ | पुनः १६/०८/१६ को कॉल किया था
शिकायत सं. २२७०२७८१६ जिस पर भी कोई कार्रवाही नहीं हुई | जिस कारण मैं बेहद असुविधा का अनुभव कर रहा हूँ |
कृपया समाधान शीघ्र कराएँ |


अनुज

As i buy vodafone on nov 2015 200mint free every time i get only 180 190 mint free only, b4 2month ago i opted for internet plan now they charger me twice monthly rental. I have 2gb free data even use of data only minimum 500mb or maximum 1gb they are charging me internet charges on every bill.
(My mail id nitesh. D. [protected]@gmail.com)
I have to check every time i worn them for this but they do again n again what i have to do i fedup with this so i pt complaint from them.

Bcoz if i charge for the same who are not check their bill they also charge and vodafone earn extra money like this. If one bill give them 20 or 30rs extra so they have huge customer with them. If they are doing with 300 cuts means they are earing extra 9000rs per month with 300 customer only

Sir, my mob. No. Is[protected]. Vas chak de fatte &juiceup pack has been activated on this no. &rs35 and rs7respectively has been fraudulently deducted frm balance without my explicit consent. Such things are happening with vodafone consumers time and again violating trai guideline. Mobile self-service is useless & trying to call customer care is tiring. Iwant to deactivate all vas's & get my money back. Thanks.

My internet is not working properly.Rnge of net is perfect.I m unable to call the customer care to complaint my prob.3g net but not working properly taking time to send msgs on whatsaap imo etc.On whatsapp call my voice is reaching 5 min later after my words

I have been frauded by univercell telesolution pvt ltd. They had taken 13000/- from me for installation 4g vodafone tower on my lamd. They told me that after paying that amount they would sent me 20, 000, 00/- within 24h. But still now no amount has been sent to me. Now they are asking 1000/- for bank processing charge. I want to cancle my file and get back my money but they told me to pay 3000/- for canclelation charge. Thus they are frauding me continuously. Now i am very helpless. Please help me. Bijoy lakshmi sarkar. Howrah, liluah, chakpara, west bengal.

I have not want to activeted the fashionbunny service. But suddenly you have deducted rs.35/- the said service charges and also activated the service but i have already been send sms to 155223 for deactivated the service and same also been deactivated. But charges rs.35/- is not yet returned. Please see the matter and refund the same as early as possible. Thanks

I have not subscribed to any service but i got a message "Hello! Fab zone Wallpaper service is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.19.21.To deactivate SMS STOP to or call 155223(toll free).To visit the page click on www.myfabzone.com/devotional/"

I request vodafone customer care to immediately refund the amount and make sure that there is a confirm mechanism before activation of any services.

Contact me on clash.[protected]@gmail.com

Rs. 140 balance was deducted from my sim card. The customer care people is telling i called on the number 51717*0 which i never called. I recharged with the balance of Rs. 550 and now my balance is Rs. 391. It's not at all cool and it's harrassment. They are saying i called on night at 11:30 pm, which is impossible as i sleep early and my phone is always in locked mode, and i never heard of this never ever before in my life.

Dear sir,

I m a customer of vodafone post paid, my mobile no is [protected]. surat gujrat it is company cug card (geo intergrators pvt ltd) i m employee in here we activated 299 plan as given details plans category
Plan name st_cr_mv_e_connect 299_3g
Segments applicable all vbs
Monthly charges
Plan rental 299
Cug rental 0
Clip free
Itemised bill 50
Pulse (seconds) 60
Local call rates
Local cug 0.00
Local v2v 0.20
Local v2om 0.30
Local ll 0.50
Std call rates
Std cug 0.50
Std v2v 0.50
Std v2om 0.50
Std ll 0.50
Roaming call rates
Incoming onnet 0.60
Incoming offnet 0.60
Og onnet local 0.60
Og offnet local 0.80
Og onnet std 0.80
Og offnet std 0.80
Sms rates
Local 0.20
National 0.50
International 5.00
Free voice
Local v2v
Local v2m
Local v2all 500
National v2v
National v2m
National v2all
L + n v2v
L + n v2m
L + n v2all
Roaming ic
Roaming og l
Roaming og std
Roaming og l + std
L + n + nat roaming
Free sms
Local v2v
Local v2m
Local v2all (excl. ll) 150
National v2v
National v2m
National v2all (excl. ll) 150
L + n v2v
L + n v2m
L + n v2all (excl. ll)
Free data
2g data
3g data 750 mb
Post free data throttling to 64 kbps
We activate this plan 06/06/2016 from register mail id, but for nest month we received billing amt 24k after then we discussed with vodafone company service manager, he told us we will waiver this bill, also user received 2 calls from vodafone sir your request are approved and we will wavier your bill amt, after then we received next bill 15k,
O i dont understand!!! if wavier this bill means you accepted it bill is generated by mistake!!! now vodafone is force us to pay last bill,,,

Please suggest me

I have recently ported my number to vodafone.I have taken corporate plan .
And they have charged around 2000 in july for talkng on 51717 and 1500 in august for same number. Vodafone definitely have to look into this.I have dropped email to them and waiting for their response.In July their executive explained that you have called to this number to get cricket or astrology information. But I have never taken these information.

Have purchased rs.20 vodafone top up voucher but lost pin number after scratching too hard ...here I'm providing details of my mobile number and serial number of voucher..
Mobile number: [protected]
Serial number:[protected]

I have done the recharge of 28 and 39 for the months July and August.

1. For 28 Plan I was received a message saying 28 days validity, but after recharge only 14 days validity received.

2. For 39 Plan I was received a message saying 25 p/min for first 300 STD calls and there after 35 p/m, but after recharge they are charging 30 p/m constantly.

If I contact Vodafone customer care, They do not that type of package and no message sent from them.