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Vodafone India Complaints & Reviews

1.8
Updated: Nov 15, 2025
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Vodafone India reviews & complaints page 655

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R
Rpachchapuri
from Mumbai, Maharashtra
Aug 15, 2016
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Address: Lucknow, Uttar Pradesh, 226024
Website: Vodafone.in

My vodafone prepaid service mobile numberis [protected].
I would make complaint about provision of paid services on my mobile number. Non of the request is ever made for paid services by me.
. I request you to stop paid services with immediate effect. Several requests in this connection are made in the last one month. I stop one paid service and after a few days another paid service is operated.
Pl note if is allowed to continued matter shall be taken up at appropriate forum for redressal.
. Thanks
Radhey shyam
. Advocate
. Lucknow 226024
Vodafone India customer support has been notified about the posted complaint.
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    ghadg55
    from Surat, Gujarat
    Aug 15, 2016
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    Address: Mumbai City, Maharashtra, 400072

    Vodafone representatives not provide sim card or just claiming they'll provide soon on address but yet not received.
    Present service provider stop my service as per port out request, but due to vodafone sim not delivered in time my no. Is inactive since last 2 days, cause much more loss in terms of time & money.
    Also these persons didn't reply when I called them. So till time I dont received sim from Vodafone and I unable to communicate to others in any condition.
    Also not get idea when they'll provide me the sim and who is responsible for my financial loss till getting sim to activate service?
    Vodafone India customer support has been notified about the posted complaint.
    Aug 16, 2016
    Updated by ghadg55
    still they were argue like wait for some time we'll give you sim soon. Your sim is with another area representative.
    If that not delivered then go in stores.
    Why should I suffer for their mistakes?
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      S
      Sakshi Diwan
      from Bengaluru, Karnataka
      Aug 15, 2016
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      Address: 560034

      Inspite of applying for dnd many times, i continue to receive spam messages to the tune of 50 odd sms each day from various tele-marketers for their promotional schemes or unsolicited messages.

      Eg:- received an unsolicited message from a real estate builder in whitefield, bangalore for a scheme on their pre-launch plan of a project.
      I havent subscribed to any messages of these sorts what so ever.

      Dont know when will we have some privacy to the kind of messages we would like to receive or subscribe to.
      Vodafone India customer support has been notified about the posted complaint.
      Aug 09, 2016
      sheelendra pratap singh's response
      In my village their is no signal off Vodafone so I requested to you settled a tower in my free land immediately settled a tower in my village for a rent in my village a big quantity people uses Vodafone sim
      Aug 09, 2016
      sheelendra pratap singh's response
      Vodafone India — I need a tower in my free land 1 Review Sh sheelendra pratap singh on Aug 9, 2016 Mark as Resolved In my village their is no signal off Vodafone so I requested to you settled a tower in my free land immediately settled a tower in my village for a rent in my village a big quantity people uses Vodafone sim Updated by sheelendra pratap singh, Aug 09, 2016 In my village their is no signal off Vodafone so I requested to you settled a tower in my free land immediately settled a tower in my village for a rent in my village a big quantity people uses Vodafone sim Update Complaint
      Aug 09, 2016
      sheelendra pratap singh's response
      Aug 09, 2016
      sheelendra pratap singh's response
      I need a Vodafone tower in my free land
      Aug 09, 2016
      sheelendra pratap singh's response
      Tower in my free land
      In my village their is no signal off Vodafone so I requested to you settled a tower in my free land immediately settled a tower in my village for a rent in my village a big quantity people uses Vodafone sim
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        S
        sekh1178
        from Mumbai, Maharashtra
        Aug 15, 2016
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        Address: 580020
        Website: www.consumercomplaints.in

        Dear sir,
        I am using vodafon post paid no [protected]. But without my permission, Vodafone company added different value added service at my no, I already complaint to customer care so many time, but no results...they doing the same again and again.An additional bill amounts added in my account. Please stop this business and solve my problem.Otherwise I have to port my no.
        Vodafone India customer support has been notified about the posted complaint.
        Respected Sir,

        I get information that there are some stores in Vill : Vichhiya - Ta. Botad, (Gujarat) are selling dummy cards and i get that they are using our documents for this dummy sim card. So take some proper stapes urgent.
        Dear sir I am from katni mp 1 officer from your company comes to my office and takes my id in May but he doesn't provide sim to me till date but my bill comes regularly.
        Respected sir, I want full call list details of my phone number [protected] from last two weeks. Plz help me sir to get the call list.Respected sir, I want full call list details of my phone number [protected] from last two weeks. Plz help me sir to get the call list. Respected sir, I want full call list details of my phone number [protected] from last two weeks. Plz help me sir to get the call list.
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          K
          Karthikeyan04
          Aug 15, 2016
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          Address: Chennai, Tamil Nadu, 600010

          I have been a airtel customer. A year back i ported the number to vodafone postpaid. As i have to move abroad, i requested the vodafone carrier to convert it to prepaid. But they failed to do so and now after raising concern of getting the number back, they gave me a mail confirmation that the number is returned to parent operator (In this case airtel).

          On checking the availability of the number with airtel customer care, they are unaware of details and says that the number is not with them.

          O i am time and again trying to get help from vodafone on the status of this number currently. They provided no proper guidance in this case. I have bank and email security codes sent to that particular number which is creating a huge loss for me now.
          Vodafone India customer support has been notified about the posted complaint.
          I wasim Hasan lost my phone whose no [protected] please block my sim card as soon as possable
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            V
            Vivnesh Jain
            from Mumbai, Maharashtra
            Aug 15, 2016
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            Address: Bhopal, Madhya Pradesh, 462001
            Website: www.vodafone.com

            I have not activates any kind off add on plan but ur compny informing me that I have usen extra internet day by day. Infact in my plan already unlimeted data is avialable.which is monthly rent is 499 so I will not pay the single rs extra.

            Regards
            Vivnesh jain
            [protected]
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              N
              Nadhiya Rj
              from Ramanuj Ganj, Chhattisgarh
              Aug 14, 2016
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              Address: Tiruvallur, Tamil Nadu, 631209

              Hi,

              I have lost my mobile along with Vodafone sim card last week(6th Aug 2016). My Sim card number is[protected]. So kindly block my number as soon as possible and notify me
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                C
                Chandanqqc
                from Bengaluru, Karnataka
                Aug 14, 2016
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                Address: 560047
                Website: www.vodafone.in

                I activated one number in family and friends packs . I asked customer care they told it's activated . After activation of this pack this charging from my free minutes.whats benefit of family and friends pack activation. I asked many time from three day they were telling same they have technical issue they can't do anything. More then 300 free minutes deducted from my 600 minutes which I got every month according to plan. Please do the needful otherwise I will port out within 3 to 4 days . It's better to move new operator.
                Vodafone India customer support has been notified about the posted complaint.
                Please deactivate the Bollywood alert from my mobile. This is a prepaid phone and daily Rs 3 are being deducted. We have being trying tyo get it deactivated but there is no response. Vodafone is requested to DEACTIVATE Bollywood alert.
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                  A
                  aryanchal
                  from Mumbai, Maharashtra
                  Aug 14, 2016
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                  Address: Nashik, Maharashtra, 422101

                  After porting from Vodafone to Idea I was asked to pay mobile bill of Rs. 150.44 by earlier service provider. As per recent policy amount below 50 paise is treated as zero and 50 paise and above is rounded off to Re.1/-. As such, the amount of Rs.0.44 paise was not payable by me, so I paid the bill of Rs. 150/-. Unfortunately, Vodafone took out their grudge by stopping outgoing calls in my mobile from last two days. I paid Re 1/- on 13.8.16. The outgoing services are still nonfunctional. This action by Vodafone was only taken because of my number portability from Vodafone to Idea. This is a matter of serious concern. I request your authority to kindly take action against the company as I am also eligible for compensation which needs to be paid by Vodafone for such a big lapse from their side. I have faced serious problems in absence of outgoing calls non-functionality. I am still unable to make contacts with anyone till my outgoing becomes active. I know they will give some excuses but please ensure that I am compensated by the company.
                  Regards
                  Abhinay
                  Vodafone India customer support has been notified about the posted complaint.
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                    S
                    shamimkhan132
                    from Pune, Maharashtra
                    Aug 14, 2016
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                    Address: 411057

                    Hi Team,

                    i have submitted previous Provider bill transaction details through mail it will completed more than a week but till now IVR is not deactivated.

                    Mobile no is [protected]
                    current provider is Vodafone
                    previous provider is Airtel.

                    For reference PFB details:-

                    Transaction Details:
                    Ezetap Txn Id.: [protected]E[protected]
                    Reference No.: [protected]
                    Total Amount: INR 716.73
                    Credit Card No.: *7232
                    View Receipt
                    If you find any discrepancy, please contact Bharti Airtel Ltd at [protected]@in.airtel.com.
                    Thank you for using Ezetap.
                    Regards,
                    Ezetap Customer Support
                    Visit us at www.ezetap.com.

                    Note : its submitted at Wednesday, June 22, 2016 3:06 PM now hard copy is missing so that i want to now why IVR is not deactivated.
                    Vodafone India customer support has been notified about the posted complaint.
                    Aug 14, 2016
                    Updated by shamimkhan132
                    i have sent a mail at 'corpcare.[protected]@vodafone.com'

                    Mail Communication details:
                    Hi Team,

                    Please find below mention details as requested against interaction number[protected]


                    Transaction Details:
                    Ezetap Txn Id.: [protected]E[protected]
                    Reference No.: [protected]
                    Total Amount: INR 716.73
                    Credit Card No.: *7232
                    View Receipt
                    If you find any discrepancy, please contact Bharti Airtel Ltd at [protected]@in.airtel.com.
                    Thank you for using Ezetap.

                    From: corpcare.[protected]@vodafone.com [mailto:corpcare.[protected]@vodafone.com]
                    Sent: Wednesday, August 10, 2016 8:34 PM
                    To: [protected]@yahoo.co.in
                    Subject: Deactivation IVR previous services provider bill pending



                    Dear Mr. Khan,
                    Thank you for your e-mail dated 09/08/2016, regarding services for your Vodafone mobile number [protected].
                    With regard to your request, we wish to inform that, kindly provide us payment slip of your previous operator to investigate further for your Vodafone mobile number.

                    Kindly refer interaction number[protected] for your reference.

                    Mr. Khan, a simpler and faster way of managing your Vodafone account details online at your convenience on our “My Vodafone” portal on our website. You can carry out an array of services yourself like:

                    • Review, compare, change talk plans
                    • Activate / deactivate Value Added Services
                    • View detailed bills including data sessions in case you are a data user for the last 13 months (including current month) and
                    • Analyse and pay bills online

                    Register on My Vodafone by clicking on the following link - https://www.vodafone.in

                    In case you need further assistance, please do call or e-mail us. We will do our best to help you.

                    Happy to help,

                    Shrikant

                    Vodafone Corporate Relations
                    Contact numbers:
                    For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable)
                    For any complaints call 198 toll free helpline.
                    Fax number: +91-[protected]
                    E-mail: corpcare.[protected]@vodafone.com
                    Website: www.vodafone.in

                    Now check and download 13 months’ call details absolutely free for your postpaid



                    On 8/9/2016 8:03 PM; From: [protected]@yahoo.co.in; To: corpcare.[protected]@vodafone.com; ; ?CC: [protected]@yahoo.co.in; mohammad-shamim.[protected]@capgemini.com; ; Subject: RE: Deactivation IVR previous services provider bill pending;
                    Hi Team,

                    Could you please deactivate IVR previous services provider bill pending. I have submitted previous bill as mentioned details in trailing mail.

                    Please let me know in case any other information required.

                    Name: Mohammad Shamim Khan

                    Mobile no: [protected]

                    Previous provider Name: Bharti Airtel Ltd.

                    Regards,
                    Shamim Khan

                    From: [protected]@ezetap.com [mailto:[protected]@ezetap.com]
                    Sent: Wednesday, June 22, 2016 3:06 PM
                    To: [protected]@yahoo.co.in
                    Subject: Ezetap: Transaction Receipt

                    Dear Customer,
                    A Card payment was made using an Ezetap Mobile POS at Bharti Airtel Ltd.
                    Transaction Details:
                    Ezetap Txn Id.: [protected]E[protected]
                    Reference No.: [protected]
                    Total Amount: INR 716.73
                    Credit Card No.: *7232
                    View Receipt
                    If you find any discrepancy, please contact Bharti Airtel Ltd at [protected]@in.airtel.com.
                    Thank you for using Ezetap.
                    Regards,
                    Ezetap Customer Support
                    Visit us at www.ezetap.com.
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                      S
                      Sohailsamy
                      from Jammu, Jammu and Kashmir
                      Aug 14, 2016
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                      Address: Jammu, Jammu and Kashmir, 180015
                      Website: Vodafone

                      This is to inform u that i have been constantly receving call from no.[protected] on 11 -8-16. (2times) then on[protected]time) on[protected] times) on[protected] time) all on different timings
                      I was told to answer the questions and it was not mentioned that ur balnce will be deducted per question though i picked the call only twice nd rs80 have been deducted in total rs 30 on 10-8-16. And rs 50 on 14-8-16 . I tell u honestly am a graduate (literate) still. I was cheated bcz there was no mention that balnce will b deducted . Believe me sir if i am not refunded with the amount i will. Never use this sim nd i will never suggest this network to anyone who cheats even literate persons like this.
                      +1 photos
                      Vodafone India customer support has been notified about the posted complaint.
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                        S
                        Shravan Kumar Parshuram Puria
                        from Anand, Gujarat
                        Aug 14, 2016
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                        Address: 753009

                        According to TRAI, I gave STOP sms to 1925 to deactivate my internet service. You did not deactivate my internet service, instead u deactivated my internet pack. When I activated it back my balance around 400 mb in my data pack has gone. I lost 400 MB because o[censored].According to TRAI, start or stop is meant for internet usage in main balance & not for data packs.For using data packs, its deemed to be restricted to the specified data volume or the specified period.But u r against the TRAI regln & u r cutting down the data pack & u r looting the data balance.I kindly request u to revert the data balance in my account and assure that this will not be repeated in future.
                        Vodafone India customer support has been notified about the posted complaint.
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                          H
                          Haresh Aswani
                          from Gurgaon, Haryana
                          Aug 13, 2016
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra, 421301

                          I'am sick of not getting any response to my complaint from last 2 days!
                          I had requested change of my plan from red family plan Rs 899 to Rs 149 basic plan on 10th of July. Their helpline executive told me that because it is red family plan it will get changed from next billing cycle I.e. from 9th of August which means same Rs 899 plan will be active till 9th August which has some free 3G data, calls and smses and different cheaper tarrif AND I SHOULD BE CHARGED AS PER RS 899 PLAN FOR BILLING CYCLE OF 9TH JULY TO 9TH AUGUST.

                          But now you have charged me according to new plan for the said bill cycle i.e. Rs 149 which has no free 3G, calls and smses and higher tariff. As a result my bill which never crossed bill amount of Rs 2500 has come to Rs 12000.

                          This is not right their executive has given wrong communication or they are trying to cheat their customer.

                          And their helpline executives / senior executives / corporate executives are saying these charges are correctly levied. I mean come on how can these guys are not able to understand simple case that they changed the plan in advance which is not my fault. How is this thing correct in any way?

                          On mail your executive Ms Swati is saying she called me at 12.10 on 11th Aug and 5.20 on 12th Aug and I did not respond but it never ringed. All other calls are answered around both times but their calls are not ringed or missed. ‪#‎Liars‬. She says we have credited some Rs 2000 or so as a special case. I don't need any favors alright!! I need resolutions to my problem.

                          On their complaint helpline people are saying they can't do anything about it. they are helpless than how come its complaint helpline? They are not able prove it and tell me on why should I bear the charges because in back of the mind they know I' am right from my end. All they are saying if Ms. Swati from corporate has said these are correct than nothing can be done. If tomorrow they put Rs 100000 as bill and their corporate guys say these are also correctly levied and ask me to pay I have to pay the same? come Rs 12000 is not small amount.

                          Where do I go and discuss the case?

                          These are sick / cheap practices never expected this from Corporate like vodafone

                          I' am not going to pay the bill till you guys prove me with reasons that it is my fault in changing the plan before date communicated to me.
                          Guess I should toss away the sim and switch to airtel or idea
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Dear Haresh,

                          We would love to have you in Idea Cellular. We request you to provide us your contact details for further assistance. You can also visit our website, www.ideacellular.com.

                          Regards,
                          Yogesh
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                            Biko
                            from Bhubaneshwar, Odisha
                            Aug 13, 2016
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                            Address: Jalpaiguri, West Bengal, 736121

                            Sir
                            I applied for conversion of my Vodafone mobile No. [protected] from postpaid to prepaid service on 09.05.2016 to the Manager, Vodafone service, Alipurduar-736121 West Bengal. But after repeated intimation to them the said connection has not yet been converted. I have not been using the said connection for last few months but the bill have been issuing regularly necessarily. Notwithstanding that I have paid few bills without using the connection unnecessarily even after filing my application and without my consumption.
                            In view of the case stated above you are requested to convert my connection from postpaid to prepaid immediately and refund the amount paid in excess without consumption.
                            Thanking you
                            Bibek Ranjan Paul, S/o. Jaydeb Paul, Netajee Road, P.O. & Dist: Alipurduar - 736121, West Bengal, Contact No. [protected]
                            Vodafone India customer support has been notified about the posted complaint.
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                              Robin Mahato
                              from Yarada, Andhra Pradesh
                              Aug 13, 2016
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                              Address: Visakhapatnam, Andhra Pradesh
                              Website: www.vodafone india.co.in

                              I had a recharge of Rs 221 on 09 Aug 16 to my no [protected].A message received saying that Rs 189 talktime received but the talktime was not included to my main balance. Next day I visited a vodafone office and launched acomplain against the same.Two days after a reply has come to the vodafone office saying they made a contact to the customer and resosved the issue but actually that was not happened.
                              Vodafone India customer support has been notified about the posted complaint.
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                                Priti Jankawat
                                from Delhi, Delhi
                                Aug 13, 2016
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                                Address: Gurgaon, Haryana, 122001

                                I hve been charged twice hence made call twice in customer care executive and mailed on the mailing I'd thrice but no response received thus went to Vodafone store which is in dlf phase 2, Gurgaon. But didn't get any resolution, everybody was passing the ball. I m tired with this..and being frustrated with their behaviour and refund process. There is no TAT to respond on time.
                                Relationship no.[protected]
                                Vodafone India customer support has been notified about the posted complaint.
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                                  rameshgayath
                                  from Bengaluru, Karnataka
                                  Aug 13, 2016
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                                  Address: 605755

                                  Send incoming and outgoing call list to my mail id sir.[protected]@gmail.com
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                                    dubeysudhir
                                    from Delhi, Delhi
                                    Aug 13, 2016
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                                    Address: New Delhi, Delhi, 110010
                                    Website: vodaphone

                                    First of all this number is provided to me by vodaphone provider by force, after taking connection there is big issue of network in my area I complain for this issue many times but issue not rectifier after I told provider to diss continue my no but they are continue generating my un used bill illegal bill which un affordable by me this is fully unused bill which is generated by vodaphone provider and I am continuously telling that please
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Aug 13, 2016
                                    Updated by dubeysudhir
                                    vodafone cheeting to customer
                                    Aug 13, 2016
                                    Updated by dubeysudhir
                                    I have an complaint that i am unable to contact on 199 or any other customer care number when even ever i try to call 199 it says " sorry we are unable to process your request right now"
                                    but when i try to call 199 from any other vodafone number it connects me to the customer sare

                                    I hope u guys will solve this problem ASAP.

                                    THANKYOU
                                    Aug 13, 2016
                                    Updated by dubeysudhir
                                    fraud bill generated by Vodaphone
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                                      AmolD
                                      from Mumbai, Maharashtra
                                      Aug 13, 2016
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                                      Address: Pune, Maharashtra, 411038

                                      Hi sir please send me call and sms details for the my prepaid number [protected]. my mail id is [protected]@gmail.com . you can send the statement details by mail also. for the period of 1/4/2016 to till date. please send.
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                                        advnandkumar
                                        from Pune, Maharashtra
                                        Aug 13, 2016
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                                        Address: 411042
                                        Website: www.vodafone.in

                                        Respected Sir
                                        My incoming calls are stopped by Vodafone company without any reason therefore I facing much more problem from Vodafone company please take action against the Vodafone company even my losses is in lakhs because my contact is stop even several time I visit to the vodafone store but did not solve my problem and also I requested to the Vodafone company by email but till date not solve my problem even I also requested to customer care of Vodafone but not any person helped me . therefore I submit the complaint before this forum

                                        Thanks

                                        Nandkumar M. Bharati
                                        office no 207 2nd floor panna chamber 501 B ghorpade peth shivaji road swargate Pune -411042
                                        Vodafone India customer support has been notified about the posted complaint.
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