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Vodafone India Complaints & Reviews

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Updated: Mar 23, 2026

Complaints 27138

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9564

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Address: Ahmedabad, Gujarat, 382481

I have not subscribed to any service but i got a message "Hello! Fab zone Wallpaper service is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.19.21.To deactivate SMS STOP to or call 155223(toll free).To visit the page click on www.myfabzone.com/devotional/"

I request vodafone customer care to immediately refund the amount and make sure that there is a confirm mechanism before activation of any services.

Contact me on clash.[protected]@gmail.com

Vodafone India customer support has been notified about the posted complaint.

Aug 24, 2016

Updated by Harshraj Jhala Vodafone has still not initiated any refund for the service that was activated in this complaint, and now again i recieve "Hello! Deals Pack Weekly service is now active on your number, as requested.This service is valid till[protected] and a 3 days rental of Rs.15 has been deducted.Your current Balance post service activation is Rs.3.61.To deactivate SMS STOP to or call 155223(toll free)."

I insist vodafone to adopt a confirm service activation mechanism and immediately refund such deductions

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Address: 400097

Rs. 140 balance was deducted from my sim card. The customer care people is telling i called on the number 51717*0 which i never called. I recharged with the balance of Rs. 550 and now my balance is Rs. 391. It's not at all cool and it's harrassment. They are saying i called on night at 11:30 pm, which is impossible as i sleep early and my phone is always in locked mode, and i never heard of this never ever before in my life.

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Address: Surat, Gujarat, 395007

Dear sir,

I m a customer of vodafone post paid, my mobile no is [protected]. surat gujrat it is company cug card (geo intergrators pvt ltd) i m employee in here we activated 299 plan as given details plans category
Plan name st_cr_mv_e_connect 299_3g
Segments applicable all vbs
Monthly charges
Plan rental 299
Cug rental 0
Clip free
Itemised bill 50
Pulse (seconds) 60
Local call rates
Local cug 0.00
Local v2v 0.20
Local v2om 0.30
Local ll 0.50
Std call rates
Std cug 0.50
Std v2v 0.50
Std v2om 0.50
Std ll 0.50
Roaming call rates
Incoming onnet 0.60
Incoming offnet 0.60
Og onnet local 0.60
Og offnet local 0.80
Og onnet std 0.80
Og offnet std 0.80
Sms rates
Local 0.20
National 0.50
International 5.00
Free voice
Local v2v
Local v2m
Local v2all 500
National v2v
National v2m
National v2all
L + n v2v
L + n v2m
L + n v2all
Roaming ic
Roaming og l
Roaming og std
Roaming og l + std
L + n + nat roaming
Free sms
Local v2v
Local v2m
Local v2all (excl. ll) 150
National v2v
National v2m
National v2all (excl. ll) 150
L + n v2v
L + n v2m
L + n v2all (excl. ll)
Free data
2g data
3g data 750 mb
Post free data throttling to 64 kbps
We activate this plan 06/06/2016 from register mail id, but for nest month we received billing amt 24k after then we discussed with vodafone company service manager, he told us we will waiver this bill, also user received 2 calls from vodafone sir your request are approved and we will wavier your bill amt, after then we received next bill 15k,
O i dont understand!!! if wavier this bill means you accepted it bill is generated by mistake!!! now vodafone is force us to pay last bill,,,

Please suggest me

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I have recently ported my number to vodafone.I have taken corporate plan .
And they have charged around 2000 in july for talkng on 51717 and 1500 in august for same number. Vodafone definitely have to look into this.I have dropped email to them and waiting for their response.In July their executive explained that you have called to this number to get cricket or astrology information. But I have never taken these information.

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Address: Mumbai City, Maharashtra

Website: www.consumercomplaints.in

Have purchased rs.20 vodafone top up voucher but lost pin number after scratching too hard ...here I'm providing details of my mobile number and serial number of voucher..
Mobile number: [protected]
Serial number:[protected]

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Address: 600032

Website: www.vodafone.in

I have done the recharge of 28 and 39 for the months July and August.

1. For 28 Plan I was received a message saying 28 days validity, but after recharge only 14 days validity received.

2. For 39 Plan I was received a message saying 25 p/min for first 300 STD calls and there after 35 p/m, but after recharge they are charging 30 p/m constantly.

If I contact Vodafone customer care, They do not that type of package and no message sent from them.

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Address: Chennai, Tamil Nadu, 600 053

Dear team,

I would like to say my bad experience in vodafone service,
I am working in hindustan unilever limited, i am third party employee, i like to take one cug vodafone connection in my office, i enquired the same i got mr. Selva number from one of my colleque, i called on 10th aug afternoon to selva regarding get one cug new postpaid connection, he says i come and collect the document on that day eveg before 6pm, i expecting the same for that day he won’t come, he says i can’t able to come today evening, tomorrow 11th aug, i want to go ponneri i can’t able to come to your office, if you possible please send the scan copy of your documents, which is dl, pan card, and office id in the morning, i delivered the sim card in your home (Ambathur), and i conform number through mobile while the sim got activated that day night itself, i scan my documents and sent to his mail id (Attached for your reference), i again called in afternoon for conforming the sim deliver to my house, he said mail received, i come to your office and give the sim card, instead of that he come and give the sim card that day eveg 11th aug, sim no:[protected] he said number i conforming through phone around 8pm activation done on today itself conformation sms it go to your another alternate contact number, he called around 8 pm and give new number of vodofone which is [protected], he said this number got activated within one hour, but my number not activated that day, after one hour i called to selva and ask “why my number has not activated still” he said your caf has got rejected due to back side emp id missing, if you send now i will activated otherwise tomarrow 12th aug we have a camp in your office (Hul) my team leader saravanan is there please hand over your back side of id card i will activated tomorrow night only, i take a back side scan copy of my emp id and meet mr, saravnana and give it and told that conversation, he said this back side copy not acceptable because your are third party employee you need a connection please get the request in hul letter pad, i accept the same and get the letter pad request form my admin and give it to saravanan and selva i ask again to him, when is my number got activated, he said conform today night around 8pm your number got activated, i wait for still 8pm my number not activated, i called again selva i ask “why my number not activated still” he said your letter got rejected, some mistakes is there hence your request letter got rejected, i ask what is the way for my number activation, he said if you don’t want the cug i will activated tomarrow night, i accept ok i don’t the cug connected just i want one postpaid connection he said ok tomorrow that is (13th aug) around before 8pm your number got activated……….

Today 16th aug still my number not activated…..

Dear team, please help me what is the correct process for get one new connection and when it will activated….

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Address: Bangalore, Karnataka, 560100

Website: Vodafone

This dirty technique of automatically subscribing users to various packs that nobody in their clear conscious would get if the customer visits websites that they feel reluctant in disclosing to the public, especially porn sites, is not something new.
As it is very cheap and is highly unethical and unprofessional, since nobody complaints, it will never come to light.
I got a message today stating "as per my request", i'm subscribed to a "super model pack" and rs. 90 was deducted for it, which i didn't asked for.
If called, the vodafone customer care rejects all your requests for a refund and "advices" to stay away from such sites.
What a disgusting scheme is this for the company you are, vodafone?
Why don't you guys just get on the street and start looting every pedestrian which is kind of the same deal with this dirty subscription scheme. Or should i use the word scam?
I hope this complaint reaches the right desk.

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Address: Ernakulam, Kerala, 682025

I am a vodafone customer for the last 6 plus years. Even though i faced multiple issues during this tenure vodafone was good enough to address those in a fair manner, which had kept me a vodafone customer till what happened yesterday (14-aug-2016).

I was traveling to europe for two weeks. From my previous experiences in vodafone i thought it would be better to take an international roaming package as it would be cheaper and better. I needed the phone coverage at all times as my parents are aged and would contact me over phone only as they are not much used to internet and whatsapp. So i had called up the vodafone customer service two days before my trip (04-aug). As per the conversation i decided to activate a rs.3500 roaming package. For this i was told that it would cover the entire europe and would be valid for 10 days. Also i would get unlimited incoming calls free and 1 gb data also free. (Have the call recorded on my phone) i had asked to activate it from aug 06 and it was active as per the conversation by 06 aug when i reached europe. Even though i had 1 gb data free, i took at most care and turned on the data only when it was highly required. I am sure i did not use more than 300 mbs of data as at most places wifi was available.in-between i had called the customer service if the roaming package is properly activated and they had confirmed same.
However yesterday (14-aug-2016) morning i woke up to find that my phone had no coverage. I thought as a temporary problem and waited for some time to get it fixed. Since it was not fixed after some time, i tried logging into my vodafone account so that i can contact customer service.in the vodafone account i was stunned by the below value
Unbilled amount : rs.25584/- (Totally unexpected. I cannot understand why i have this big amount as i had package active. I doubt whether i had taken the package to increase the roaming rates)
What happened after this was also quite interesting. I tried contacting the customer service via chat option available from browser through wifi. The customer service representative told me that my number was barred. My number will be debarred only if clear the above amount. I asked him why that much amount was billed. He said he do not have any details for that. What a wonderful customer service.
I relied and believed on vodafone and now i am in europe without any coverage and contact. Keep up your great service vodafone. I am forced to take an international connection from europe to talk to my parents. Once i am back home first thing i need to do is to get a good connection from a reliable service provider. I will also try my max to do what i can do with the existing consumer complaint system with the details i have.

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Address: Lucknow, Uttar Pradesh, 226024

Website: Vodafone.in

My vodafone prepaid service mobile numberis [protected].
I would make complaint about provision of paid services on my mobile number. Non of the request is ever made for paid services by me.
. I request you to stop paid services with immediate effect. Several requests in this connection are made in the last one month. I stop one paid service and after a few days another paid service is operated.
Pl note if is allowed to continued matter shall be taken up at appropriate forum for redressal.
. Thanks
Radhey shyam
. Advocate
. Lucknow 226024

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Address: Mumbai City, Maharashtra, 400072

Vodafone representatives not provide sim card or just claiming they'll provide soon on address but yet not received.
Present service provider stop my service as per port out request, but due to vodafone sim not delivered in time my no. Is inactive since last 2 days, cause much more loss in terms of time & money.
Also these persons didn't reply when I called them. So till time I dont received sim from Vodafone and I unable to communicate to others in any condition.
Also not get idea when they'll provide me the sim and who is responsible for my financial loss till getting sim to activate service?

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Aug 16, 2016

Updated by ghadg55 still they were argue like wait for some time we'll give you sim soon. Your sim is with another area representative.
If that not delivered then go in stores.
Why should I suffer for their mistakes?

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Address: 560034

Inspite of applying for dnd many times, i continue to receive spam messages to the tune of 50 odd sms each day from various tele-marketers for their promotional schemes or unsolicited messages.

Eg:- received an unsolicited message from a real estate builder in whitefield, bangalore for a scheme on their pre-launch plan of a project.
I havent subscribed to any messages of these sorts what so ever.

Dont know when will we have some privacy to the kind of messages we would like to receive or subscribe to.

Vodafone India customer support has been notified about the posted complaint.

Aug 09, 2016

sheelendra pratap singh's response In my village their is no signal off Vodafone so I requested to you settled a tower in my free land immediately settled a tower in my village for a rent in my village a big quantity people uses Vodafone sim

Aug 09, 2016

sheelendra pratap singh's response Vodafone India — I need a tower in my free land 1 Review Sh sheelendra pratap singh on Aug 9, 2016 Mark as Resolved In my village their is no signal off Vodafone so I requested to you settled a tower in my free land immediately settled a tower in my village for a rent in my village a big quantity people uses Vodafone sim Updated by sheelendra pratap singh, Aug 09, 2016 In my village their is no signal off Vodafone so I requested to you settled a tower in my free land immediately settled a tower in my village for a rent in my village a big quantity people uses Vodafone sim Update Complaint

Aug 09, 2016

sheelendra pratap singh's response

Aug 09, 2016

sheelendra pratap singh's response I need a Vodafone tower in my free land

Aug 09, 2016

sheelendra pratap singh's response Tower in my free land

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S

sheelendra pratap singh

Aug 15, 2016

In my village their is no signal off Vodafone so I requested to you settled a tower in my free land immediately settled a tower in my village for a rent in my village a big quantity people uses Vodafone sim

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Address: 580020

Website: www.consumercomplaints.in

Dear sir,
I am using vodafon post paid no [protected]. But without my permission, Vodafone company added different value added service at my no, I already complaint to customer care so many time, but no results...they doing the same again and again.An additional bill amounts added in my account. Please stop this business and solve my problem.Otherwise I have to port my no.

Vodafone India customer support has been notified about the posted complaint.

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V

Vishal Paraliya

from Borsad, Gujarat

Aug 15, 2016

Respected Sir,

I get information that there are some stores in Vill : Vichhiya - Ta. Botad, (Gujarat) are selling dummy cards and i get that they are using our documents for this dummy sim card. So take some proper stapes urgent.

A

Agrawal Prateek

from Indore, Madhya Pradesh

Aug 15, 2016

Dear sir I am from katni mp 1 officer from your company comes to my office and takes my id in May but he doesn't provide sim to me till date but my bill comes regularly.

P

Praveenas

from Mumbai, Maharashtra

Aug 15, 2016

Respected sir, I want full call list details of my phone number [protected] from last two weeks. Plz help me sir to get the call list.Respected sir, I want full call list details of my phone number [protected] from last two weeks. Plz help me sir to get the call list. Respected sir, I want full call list details of my phone number [protected] from last two weeks. Plz help me sir to get the call list.

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Address: Chennai, Tamil Nadu, 600010

I have been a airtel customer. A year back i ported the number to vodafone postpaid. As i have to move abroad, i requested the vodafone carrier to convert it to prepaid. But they failed to do so and now after raising concern of getting the number back, they gave me a mail confirmation that the number is returned to parent operator (In this case airtel).

On checking the availability of the number with airtel customer care, they are unaware of details and says that the number is not with them.

O i am time and again trying to get help from vodafone on the status of this number currently. They provided no proper guidance in this case. I have bank and email security codes sent to that particular number which is creating a huge loss for me now.

Vodafone India customer support has been notified about the posted complaint.

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wasimzhcet

from Chandrakona, West Bengal

Aug 15, 2016

I wasim Hasan lost my phone whose no [protected] please block my sim card as soon as possable

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Address: Bhopal, Madhya Pradesh, 462001

Website: www.vodafone.com

I have not activates any kind off add on plan but ur compny informing me that I have usen extra internet day by day. Infact in my plan already unlimeted data is avialable.which is monthly rent is 499 so I will not pay the single rs extra.

Regards
Vivnesh jain
[protected]

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Address: Tiruvallur, Tamil Nadu, 631209

Hi,

I have lost my mobile along with Vodafone sim card last week(6th Aug 2016). My Sim card number is[protected]. So kindly block my number as soon as possible and notify me

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Address: 560047

Website: www.vodafone.in

I activated one number in family and friends packs . I asked customer care they told it's activated . After activation of this pack this charging from my free minutes.whats benefit of family and friends pack activation. I asked many time from three day they were telling same they have technical issue they can't do anything. More then 300 free minutes deducted from my 600 minutes which I got every month according to plan. Please do the needful otherwise I will port out within 3 to 4 days . It's better to move new operator.

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T

thaplyal

from Delhi, Delhi

Aug 15, 2016

Please deactivate the Bollywood alert from my mobile. This is a prepaid phone and daily Rs 3 are being deducted. We have being trying tyo get it deactivated but there is no response. Vodafone is requested to DEACTIVATE Bollywood alert.

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Address: Nashik, Maharashtra, 422101

After porting from Vodafone to Idea I was asked to pay mobile bill of Rs. 150.44 by earlier service provider. As per recent policy amount below 50 paise is treated as zero and 50 paise and above is rounded off to Re.1/-. As such, the amount of Rs.0.44 paise was not payable by me, so I paid the bill of Rs. 150/-. Unfortunately, Vodafone took out their grudge by stopping outgoing calls in my mobile from last two days. I paid Re 1/- on 13.8.16. The outgoing services are still nonfunctional. This action by Vodafone was only taken because of my number portability from Vodafone to Idea. This is a matter of serious concern. I request your authority to kindly take action against the company as I am also eligible for compensation which needs to be paid by Vodafone for such a big lapse from their side. I have faced serious problems in absence of outgoing calls non-functionality. I am still unable to make contacts with anyone till my outgoing becomes active. I know they will give some excuses but please ensure that I am compensated by the company.
Regards
Abhinay

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Address: 411057

Hi Team,

i have submitted previous Provider bill transaction details through mail it will completed more than a week but till now IVR is not deactivated.

Mobile no is [protected]
current provider is Vodafone
previous provider is Airtel.

For reference PFB details:-

Transaction Details:
Ezetap Txn Id.: [protected]E[protected]
Reference No.: [protected]
Total Amount: INR 716.73
Credit Card No.: *7232
View Receipt
If you find any discrepancy, please contact Bharti Airtel Ltd at [protected]@in.airtel.com.
Thank you for using Ezetap.
Regards,
Ezetap Customer Support
Visit us at www.ezetap.com.

Note : its submitted at Wednesday, June 22, 2016 3:06 PM now hard copy is missing so that i want to now why IVR is not deactivated.

Vodafone India customer support has been notified about the posted complaint.

Aug 14, 2016

Updated by shamimkhan132 i have sent a mail at 'corpcare.[protected]@vodafone.com'

Mail Communication details:
Hi Team,

Please find below mention details as requested against interaction number[protected]

Transaction Details:
Ezetap Txn Id.: [protected]E[protected]
Reference No.: [protected]
Total Amount: INR 716.73
Credit Card No.: *7232
View Receipt
If you find any discrepancy, please contact Bharti Airtel Ltd at [protected]@in.airtel.com.
Thank you for using Ezetap.

From: corpcare.[protected]@vodafone.com [mailto:corpcare.[protected]@vodafone.com]
Sent: Wednesday, August 10, 2016 8:34 PM
To: [protected]@yahoo.co.in
Subject: Deactivation IVR previous services provider bill pending

Dear Mr. Khan,
Thank you for your e-mail dated 09/08/2016, regarding services for your Vodafone mobile number [protected].
With regard to your request, we wish to inform that, kindly provide us payment slip of your previous operator to investigate further for your Vodafone mobile number.

Kindly refer interaction number[protected] for your reference.

Mr. Khan, a simpler and faster way of managing your Vodafone account details online at your convenience on our “My Vodafone” portal on our website. You can carry out an array of services yourself like:

• Review, compare, change talk plans
• Activate / deactivate Value Added Services
• View detailed bills including data sessions in case you are a data user for the last 13 months (including current month) and
• Analyse and pay bills online

Register on My Vodafone by clicking on the following link - https://www.vodafone.in

In case you need further assistance, please do call or e-mail us. We will do our best to help you.

Happy to help,

Shrikant

Vodafone Corporate Relations
Contact numbers:
For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable)
For any complaints call 198 toll free helpline.
Fax number: +91-[protected]
E-mail: corpcare.[protected]@vodafone.com
Website: www.vodafone.in

Now check and download 13 months’ call details absolutely free for your postpaid

On 8/9/2016 8:03 PM; From: [protected]@yahoo.co.in; To: corpcare.[protected]@vodafone.com; ; ?CC: [protected]@yahoo.co.in; mohammad-shamim.[protected]@capgemini.com; ; Subject: RE: Deactivation IVR previous services provider bill pending;
Hi Team,

Could you please deactivate IVR previous services provider bill pending. I have submitted previous bill as mentioned details in trailing mail.

Please let me know in case any other information required.

Name: Mohammad Shamim Khan

Mobile no: [protected]

Previous provider Name: Bharti Airtel Ltd.

Regards,
Shamim Khan

From: [protected]@ezetap.com [mailto:[protected]@ezetap.com]
Sent: Wednesday, June 22, 2016 3:06 PM
To: [protected]@yahoo.co.in
Subject: Ezetap: Transaction Receipt

Dear Customer,
A Card payment was made using an Ezetap Mobile POS at Bharti Airtel Ltd.
Transaction Details:
Ezetap Txn Id.: [protected]E[protected]
Reference No.: [protected]
Total Amount: INR 716.73
Credit Card No.: *7232
View Receipt
If you find any discrepancy, please contact Bharti Airtel Ltd at [protected]@in.airtel.com.
Thank you for using Ezetap.
Regards,
Ezetap Customer Support
Visit us at www.ezetap.com.

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Address: Jammu, Jammu and Kashmir, 180015

Website: Vodafone

This is to inform u that i have been constantly receving call from no.[protected] on 11 -8-16. (2times) then on[protected]time) on[protected] times) on[protected] time) all on different timings
I was told to answer the questions and it was not mentioned that ur balnce will be deducted per question though i picked the call only twice nd rs80 have been deducted in total rs 30 on 10-8-16. And rs 50 on 14-8-16 . I tell u honestly am a graduate (literate) still. I was cheated bcz there was no mention that balnce will b deducted . Believe me sir if i am not refunded with the amount i will. Never use this sim nd i will never suggest this network to anyone who cheats even literate persons like this.

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