Vodafone India Complaints & Reviews

This is to inform u that i have been constantly receving call from no.[protected] on 11 -8-16. (2times) then on[protected]time) on[protected] times) on[protected] time) all on different timings
I was told to answer the questions and it was not mentioned that ur balnce will be deducted per question though i picked the call only twice nd rs80 have been deducted in total rs 30 on 10-8-16. And rs 50 on 14-8-16 . I tell u honestly am a graduate (literate) still. I was cheated bcz there was no mention that balnce will b deducted . Believe me sir if i am not refunded with the amount i will. Never use this sim nd i will never suggest this network to anyone who cheats even literate persons like this.

According to TRAI, I gave STOP sms to 1925 to deactivate my internet service. You did not deactivate my internet service, instead u deactivated my internet pack. When I activated it back my balance around 400 mb in my data pack has gone. I lost 400 MB because o[censored].According to TRAI, start or stop is meant for internet usage in main balance & not for data packs.For using data packs, its deemed to be restricted to the specified data volume or the specified period.But u r against the TRAI regln & u r cutting down the data pack & u r looting the data balance.I kindly request u to revert the data balance in my account and assure that this will not be repeated in future.

I'am sick of not getting any response to my complaint from last 2 days!
I had requested change of my plan from red family plan Rs 899 to Rs 149 basic plan on 10th of July. Their helpline executive told me that because it is red family plan it will get changed from next billing cycle I.e. from 9th of August which means same Rs 899 plan will be active till 9th August which has some free 3G data, calls and smses and different cheaper tarrif AND I SHOULD BE CHARGED AS PER RS 899 PLAN FOR BILLING CYCLE OF 9TH JULY TO 9TH AUGUST.

But now you have charged me according to new plan for the said bill cycle i.e. Rs 149 which has no free 3G, calls and smses and higher tariff. As a result my bill which never crossed bill amount of Rs 2500 has come to Rs 12000.

This is not right their executive has given wrong communication or they are trying to cheat their customer.

And their helpline executives / senior executives / corporate executives are saying these charges are correctly levied. I mean come on how can these guys are not able to understand simple case that they changed the plan in advance which is not my fault. How is this thing correct in any way?

On mail your executive Ms Swati is saying she called me at 12.10 on 11th Aug and 5.20 on 12th Aug and I did not respond but it never ringed. All other calls are answered around both times but their calls are not ringed or missed. ‪#‎Liars‬. She says we have credited some Rs 2000 or so as a special case. I don't need any favors alright!! I need resolutions to my problem.

On their complaint helpline people are saying they can't do anything about it. they are helpless than how come its complaint helpline? They are not able prove it and tell me on why should I bear the charges because in back of the mind they know I' am right from my end. All they are saying if Ms. Swati from corporate has said these are correct than nothing can be done. If tomorrow they put Rs 100000 as bill and their corporate guys say these are also correctly levied and ask me to pay I have to pay the same? come Rs 12000 is not small amount.

Where do I go and discuss the case?

These are sick / cheap practices never expected this from Corporate like vodafone

I' am not going to pay the bill till you guys prove me with reasons that it is my fault in changing the plan before date communicated to me.
Guess I should toss away the sim and switch to airtel or idea

Sir
I applied for conversion of my Vodafone mobile No. [protected] from postpaid to prepaid service on 09.05.2016 to the Manager, Vodafone service, Alipurduar-736121 West Bengal. But after repeated intimation to them the said connection has not yet been converted. I have not been using the said connection for last few months but the bill have been issuing regularly necessarily. Notwithstanding that I have paid few bills without using the connection unnecessarily even after filing my application and without my consumption.
In view of the case stated above you are requested to convert my connection from postpaid to prepaid immediately and refund the amount paid in excess without consumption.
Thanking you
Bibek Ranjan Paul, S/o. Jaydeb Paul, Netajee Road, P.O. & Dist: Alipurduar - 736121, West Bengal, Contact No. [protected]

I had a recharge of Rs 221 on 09 Aug 16 to my no [protected].A message received saying that Rs 189 talktime received but the talktime was not included to my main balance. Next day I visited a vodafone office and launched acomplain against the same.Two days after a reply has come to the vodafone office saying they made a contact to the customer and resosved the issue but actually that was not happened.

I hve been charged twice hence made call twice in customer care executive and mailed on the mailing I'd thrice but no response received thus went to Vodafone store which is in dlf phase 2, Gurgaon. But didn't get any resolution, everybody was passing the ball. I m tired with this..and being frustrated with their behaviour and refund process. There is no TAT to respond on time.
Relationship no.[protected]

Send incoming and outgoing call list to my mail id sir.[protected]@gmail.com

First of all this number is provided to me by vodaphone provider by force, after taking connection there is big issue of network in my area I complain for this issue many times but issue not rectifier after I told provider to diss continue my no but they are continue generating my un used bill illegal bill which un affordable by me this is fully unused bill which is generated by vodaphone provider and I am continuously telling that please

Hi sir please send me call and sms details for the my prepaid number [protected]. my mail id is [protected]@gmail.com . you can send the statement details by mail also. for the period of 1/4/2016 to till date. please send.

Respected Sir
My incoming calls are stopped by Vodafone company without any reason therefore I facing much more problem from Vodafone company please take action against the Vodafone company even my losses is in lakhs because my contact is stop even several time I visit to the vodafone store but did not solve my problem and also I requested to the Vodafone company by email but till date not solve my problem even I also requested to customer care of Vodafone but not any person helped me . therefore I submit the complaint before this forum

Thanks

Nandkumar M. Bharati
office no 207 2nd floor panna chamber 501 B ghorpade peth shivaji road swargate Pune -411042

Took a Vodafone postpaid number in July with a corporate plan, internet worked fine for a week and then stopped working, raised a complaint with Vodafone in July itself, was told that will get a call from complaint team by 1st August, 1 call missed, called back and told that u can't call back, kindly wait for call.no correspondence heard, told to wait till end of September for issue to be resolved.
And bill getting generated without any courtesy of waive off anh charges of internet not working.very bad experience.closing the number

I'm making complaint from Sombaria a small area Sikkim, I have made several phone calls to Vodafone employee and have been giving excuses, we have had network reception and because of it our net balance has completely been wasted, we anticipate your help

I have been using E 3G CONNECT corporate plan of 299/- rental. I was getting proper bill till June month.I.got a bill for the month of July which shows rental of 349/- i have not communicated to this before. I will not pay this bill. Please correct it and send the proper bill. This is the bad and very unprofessional thing Vodafone is doing with it's customers.

They charge me Rs. 532 + tax on the name of special call 51717, makes my billing amount Rs.1075 ... although ... normally my monthly bill usage in between Rs. 300 - 400.
phone no. [protected]

my previous month billing amount was Rs. 255 only with normal usage.

My name is lokesh rishi, s/o kharati lal,
Address: 232 ujjagar nagar, batala, distt: gurdaspur (punjab)
I am yousing vodafon postpaid sim 3 to 4 month later.
My mobile is missing today morning, so i want to blocking of my postpaid sim card.. my mobile no is [protected].. plz kindly requesting u and give the reply as soon as possible.

I have been paying monthly for data plans on my mobile. However it does not work until and unless I restart my phone .I have filed a complaint several times( at least 5 times on phone / message etc. latest follow up date: 10 August 2016) However whenever I follow up they just tell me that the complaint is registered. But do nothing about it. I have been suffering with this network since 6 months now. There is no mobile data network almost all of the time. I would like to get a full refund, since I have given up on getting good services from the company

Vodafone keeps deducting data charges even when mobile data hasn't been turned on and my phone is using WiFi. I've attached proof herewith. They keep deducting my balance in small amounts thinking it would go unnoticed. This is a regular doing I've ignored it many times as the amount is small, but ultimately it builds up. Moreover despite activating and I keep getting promotional messages.
This is height of fraud and treachery.

Hello, i purchase a vodaphone sim as a name of Vimal Kumar Jain n my no. is [protected] . few month ago, i port my no.from vodaphone company to reliance company . but now i want to port my no. permanently in vodaphone company .so i go to reliance store but they did not give the permission to port my no. and now my no. is not working, without my no. my clients did not able to contact me . so please i request you to port my no. ([protected]) to vodaphone company .and reactivate my no. please .. . thankyou..

My number [protected] is puk please provide my puk i m very problem my number before2days off

I am a resident of Laxmi Nagar ( east Delhi). I have Vodafone connection and I am using it since last five years. The problem I am facing is that my number is always unreachable whenever I am at home. Whenever anyone calls either it says the number is out of reach or it is switched off. This causes a lot of troubles as many important calls automatically get ignored. There are no mobile towers even on the top floor. What should I do? Should I switch to some different connection?
Please fix my problem as soon as possible.