Vodafone India Complaints & Reviews

I have been charged 1200 saying that I called to 51717 and talked for 90 mins, which is in all the way unrealistic. This is a scam by Vodafone. I am trying to escalate this to highest possible level and planning to take legal action against Vodafone. My bill number is 73078680. This is to confirm that i have not made these calls and seems like it is a big fraud. The customer service says its an internet number to some astrologer. I have registered a complaints against this in vodafone customer care and waiting for the response. This seems to be a big scam !! Please take strong action against cheating customers

I have not received my e bill for the bill cycle june to july-16 for my no [protected] & my register e mail id is [protected]@gmail.com
Please do the needful.
And i have call to several time to vodafone customer care but there are no response.
I had also changed my service provider company.
Due to same kind of negligence by your side.
...
Lalji dwivedi
Ultimate flexipack limited
Ec-11, plot no12 sidcul haridwar
249403

Vodafone company send me last two month fake bill of data usage which service i had not used by vodafone i have taken a plan of talk time rs.149 and the company send me last two month fake bill and i was already last month given in written that i have not used data. i have used airtel prepaid no. for data usage and wifi at home from another company.

On february the 8th 2016 (vodafone gallery, ghatkopar), i had requested to close my existing internet plan and switch to monthly plan of rs 99 on my vodafone number [protected].
However after that i am being charged for internet 399 plan and mi_cap_1175_30d_r_e2promo_3g for which i am being charged rs. 1175. service charges also being charged.

I have made several complains since than to the call centers and each time they say it will be reversed and the plan will be closed. however the request is falling on deaf ears.
I also went to thane vodafone gallery on 20th june 2016 to register the complaint. they told me it will be taken care within 48 hours. however again i am being charged again for the bill of june 2016. this money will directly get deducted from my account on 20th of july. since there is a ecs facility.

If now this is not taken care asap i will approach appropriate legal authorities and take legal action against you. i will apply fraudulent charges of wrongly charging me in spite of several complaints and fraudulently taking the money from my bank. on top of it the mental harassment i am going through since march, 2016.

I repeat my number is [protected].

In has come to my notice that rs. 5+ 5+5 has deceitfully been deducted from balance on mobile no. [protected] showing that that i sent sms to[protected] on 21.07.16 at 8.47 am, 9.19 am & 9.50 am. But i have not sent any sms to that number. The said number is not known to me. This is nothing but fraud.

L. K. Das, kolkata
Mobile:[protected]
Email: [protected]@yahoo.In

Today when my net usage were automatically overd i made a call to vodafone customer care 198 were i talked to mr. Maazid siddiqu by 11:09 pm were he was not able to solve my problem and when i asked him to transfer my call to his senior he just avoided my request and asked me to disconnect the call and when i refuse to disconnect the call and i asked him to transfer my call to his senior he disconnected my call... Is this the new way vodafone is using to greet there cistomer??

Pls note i went to vodafone store to transfer the onwere hip of a sim card in my name which is currently used by my colleague. However on providing e adhar card the vodafone team refused to accept the same saying it's not original. As per govt of india notification f. No. 11014/8/2011-logistics dated 28.03.2013, e-adhaar is as valid as the copy of adhaar sent by post. Pls assist...

With immense disappointment and failed hopes, i bhargab kumar sahu, am forced to lodge a complaint against vodafone india for having turned down my repeated requests of helping me trace my lost phone.

Handset : mi max
Lost at : bhubaneswar, specifically at damana
Time : about 1:00 pm on the 19th of july.

I had lodged an fir online and had also received my complaint number and other credentials. Now as per steps, i moved to the nearby vodafone outlet, with my fir number, my imei number and a copy of my application i submitted to the police station at chandrashekharpur. The executives ignored all of that. They refused to help. I know friends who got their phones traced back, and here was i, hopeless and made to feel cheated. The mobile phone has most of my important work related details and various contacts. Losing it has tossed me into a toll. Please, i need help to find it. And its urgent.

Thank you.

Last month i got call from company's end to offer me new post paid plan in this plan i got 1gb 3g data weather i used 2g or 3g upto 1 gb i won't be charged extra and i confirmed it. So i said yes to change my plan. I was using 2g data and once i cheked my bill, i came to know that i have been charged 493 rs for 2g usage even i confirmed this thing wheather use 2g or 3g data doesn't matter. So in this i have been charged extra. Now i want you to get my amount refunded or plz take any action. My details are given below. Seeking response from your end.

With regards

Name. Sabir ali
Cont no. [protected]

I am a Vodafone customer for 3 years and my number is [protected] My message was blocked for nearly one month.So Please take action

Vodafone number: [protected]
In the month of march, vodafone called up and without my approval changed my monthly plan from rs.199 to rs. 899. This increased my monthly billing by rs.300 to rs.400. Before my plan got changed, it was unlimited data plan worth rs.299.
When i went to vodafone store and got the plan changed back to rs.199 from rs. 899, my old data plan wasn't activated because it no longer exist but this wasn't communicated to me so i assumed that my all earlier plans including the data plan are re-activated again.
Later i noticed sms's for the data usage so i went to the vodafone store again when they informed me that data plan wasn't activated before as it doesn't exist in backend. I launched a complaint and got my data plan back.
In the meanwhile the data was charged to me on pay per use basis. Also because there was issue in billing, i didn't pay until the issue is sorted out so i had to pay late fee of rs. 100 for 2 months. Then i went to vodafone store, customer care officer booked the request to revert those data charges and late fees but the request was rejected.
So please help me getting the charges back that i had to pay because of vodafone's error and failure in informing me about non-activation of the data plan.

I have not received the details of sms sent from my vodafone postpaid mobile between (The period is 15.06.2016 to 14.07.2016). I have requested so may times to customer care of vodafone but all in vain. Thereafter, i have emailed to customer support, but they mailed me the duplicate bill every time. The details of sms sent from my mobile are not available in the duplicate bills.

Hi,

I am using a vodafone prepaid sim. It was working fine till last night. Since this morning, outgoing calls are suspended. I am getting message 'sim card has been suspended, please contact vodafone care'. I called customer care (198), they told me nothing is wrong with sim and to put in different handset, i tried that - didn't work. I contacted customer care again over chat - this time the agent told me that sim validity is over, i need to recharge with 40 inr - i did that but did not work. I need my connection back badly - how can you suspend my services without any intimation? I have sufficient balance on my account (500 inr).

Regards,
Namita jain

I am mritunjay . my mobile number is [protected]
I recharged my mobile at 16 july . my total balance was 135.rs. I received full talk time. I used twelve rupees at first. After then it remained 123 rs. after some hours it remained only 13 rupees. I did not use my balance consisting 110 rs . So, i have lost my balance of rupees 110. All this happens on that day.
when i contact the customer care they told me that you open some game websites on 29th June that's why your balance is deducted. But it is very interesting to know that I use some service but for that the money is deducted after 20 days, how shameful it is.
It is very shameful that this kind o[censored]seless people are there to take care of the customer. they are trained to give some excuse to the customer and the customer can do nothing as they have no proof for that.
Sir, all these things are baseless, i never do anything like that, i never use any game website on that day.
I'm a student in DU any i have no time to this kind o[censored]seless things.
So please sir, in terms of resolution of my problem i need my money back as soon as possible. Thank you..

My mobile number is [protected]. My plan is rental rs.129 and 3g 1 gb pack @ rs 250/-
Vodafone restricted my services on 15/7/2016 stating that my uses is exceeded credit limit, however 250 mb of my free usage of 3g was balance at that time. They started my services after 2 days after lots of follow up.
Again on 20/7/16 vodafone restricted my outgoing calls and internet stating the same reason and asking to pay the outsatnding as per their record.
My billing cycle is 18th to 17th of the month. I have paid my last bill on 6/7/2016. There is no outstanding payment.Inspite of vodafone is harrasing me.
Please look into

Hi,

Someone has been tracking my phone records, number of calls i make and to which no, what time, even if i am travelling to different state he knows where i am and whom i am talking to. Nobody has access to my vodafone bill or online account but still they are able to track all my details and i am being harassed based on it. Its a question of my safety and security, request you to take a seriously and find out who is leaking this information from vodafone. I strongly suspect someone from vodafone is sharing this information.
I havent shared any details with anyone and also did not request for any duplicate bill or details for last few months.
I am on serious trouble and vodafone is going to be accountable if anything happens to a single woman staying alone where people are able to track all the details with the help of vodafone employees and harassing a woman.
Ph no - [protected]
Feel free to reach me for any further details.

Irritated by the spam messages offering me free tours, cheap loans, unbelievable discounts, lottery winnings, miracle babas who can change my fortune, etc etc i decided to put an end to such nonsense. also note this is happening despite my full dnd is on and operative. i logged into my vodafone account and started reporting these messages.

Guess what vodafone keeps on calling m for more details on these spams saying they don't have any information. now vodafone has deactivated the spam reporting on its dnd page whenever you make a complaint a message is displayed which reads "system error occurred please try again later". this system error has been occurring whenever i tried to report spams.

In school we were taught analyze a story and write moral of the story. so my moral of the story is dnd is a hoax and vodafone is directly benefiting (illegally) and hence they are keeping their eyes closed towards spammers and fool us. wake up lets protest

I called vodafone india customer care for an issue about activation of internet pack. I was checking my balance and i saw this offer dial *444*9 internet pack for 1 hour. I dialed it assuming that it would provide details about the offer i. E. Charges etc.Instead i directly got a message that your internet pack is activated. This is basically an act of cheating by vodafone india. How can you charge me without giving clear details about any of your product or services?
I dialed their so called customer care to ask if the service can be terminated and if i could get a refund.
The call connected and for around 2 minutes i could hear other representatives voices taking their respective calls but to which my call was transferred wasn't saying anything as he was not even on his desk. I didn't mind it and normally narrated the issue, he said that i cannot get a refund and the service will stay activated. I asked him if he could transfer my call to his senior as he wasn't able to resolve the issue. He replied नहीं अभी किसी से बात नहीं करा सकता आप बाद में फ़ोन कर लेना। आपने complaint के लिए ही फ़ोन किया था ना? I said yes i had a complaint about the deducted balance and asked his name to which he replied एक बार बता चूका हु नाम बार बार बताने का शौक नहीं है मुझे। and disconnected the call. Is this how vodafone india treats its customers?

Vodafone is the worst service that i have ever come across.. they just fool around people.this company just know to make money from public by fooling them and do not provide services at all... its been 1 month now and there is no activation of my sim even after taking thousand times followup for my issue.Not even the managers are capable enough to look into the matter and solve the issue.VODAFONE IS GOOD FOR NOTHING. WORST service in telecom sector.Better you guys windup this business from the market

Guys, is their any update regarding this kind of fraudulent which is happening from vodafone.Initially, they have given the refund of 780 on various occasion to vodafone customer services. Later after everything is sorted and i paid the outstanding bill of 280 which i need to pay.

In june month bill i got 314, which includes the late payment. I called to vodafone again regarding the late bill they waived off 50 rs. I have paid the bill on 1 july 2016 the remaining amount. On june 10 the reversal of the refund which was given to me reflects on the bank account.

Is their any way to fix this kind of issues. I've all the call audit recording available with me. Now my number service got deactivated ([protected]).

Sent couple of emails to corporate (Corporatecare. [protected]@vodafone.com). These people just call and acknowledge regarding your bill info. They are not trying to resolve the issue. On 3 different occasion they said they will get back to me in next 1 hours, 2 hours... Its been over a week now. No one got back to me.


Best regards,
Vijay b