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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Mumbai City District
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Vodafone India reviews & complaints page 666

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S
Santosh Abhyankar
from Mumbai, Maharashtra
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Charged extra for Vodafone's error

Website:www.vodafone.in

Vodafone number: [protected]
In the month of march, vodafone called up and without my approval changed my monthly plan from rs.199 to rs. 899. This increased my monthly billing by rs.300 to rs.400. Before my plan got changed, it was unlimited data plan worth rs.299.
When i went to vodafone store and got the plan changed back to rs.199 from rs. 899, my old data plan wasn't activated because it no longer exist but this wasn't...
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mukesh_251984
from Mumbai, Maharashtra
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Not received the details of sms sent from my mobile

Address:New Delhi, Delhi, 110045

I have not received the details of sms sent from my vodafone postpaid mobile between (The period is 15.06.2016 to 14.07.2016). I have requested so may times to customer care of vodafone but all in vain. Thereafter, i have emailed to customer support, but they mailed me the duplicate bill every time. The details of sms sent from my mobile are not available in the duplicate bills....
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Njain1983
from Pune, Maharashtra
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Prepaid sim - outgoing call suspended

Address:Kolkata, West Bengal, 700034

Hi,

I am using a vodafone prepaid sim. It was working fine till last night. Since this morning, outgoing calls are suspended. I am getting message 'sim card has been suspended, please contact vodafone care'. I called customer care (198), they told me nothing is wrong with sim and to put in different handset, i tried that - didn't work. I contacted customer care again over chat - this time the agent told me that sim validity...
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M
mritunjay kumar1
from Delhi, Delhi
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Deduction of my phone balance without my permission

Address:New Delhi, Delhi, 110007

I am mritunjay . my mobile number is [protected]
I recharged my mobile at 16 july . my total balance was 135.rs. I received full talk time. I used twelve rupees at first. After then it remained 123 rs. after some hours it remained only 13 rupees. I did not use my balance consisting 110 rs . So, i have lost my balance of rupees 110. All this happens on that day.
when i contact the customer care they told me that you open some...
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P
patil s r
from Gurgaon, Haryana
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Services restricted

Address:Thane, Maharashtra, 400602

My mobile number is [protected]. My plan is rental rs.129 and 3g 1 gb pack @ rs 250/-
Vodafone restricted my services on 15/7/2016 stating that my uses is exceeded credit limit, however 250 mb of my free usage of 3g was balance at that time. They started my services after 2 days after lots of follow up.
Again on 20/7/16 vodafone restricted my outgoing calls and internet stating the same reason and asking to pay the outsatnding...
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N
neelamc28
from Bengaluru, Karnataka
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Someone illegally tracking my phone records

Website:www.vodafone.in

Hi,

Someone has been tracking my phone records, number of calls i make and to which no, what time, even if i am travelling to different state he knows where i am and whom i am talking to. Nobody has access to my vodafone bill or online account but still they are able to track all my details and i am being harassed based on it. Its a question of my safety and security, request you to take a seriously and find out who is leaking...
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A
arunsequeira
from Mumbai, Maharashtra
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Vodafone is definitely benefiting out of the spam messages we get

Address:Mumbai City, Maharashtra, 400005
Website:vodafone.in

Irritated by the spam messages offering me free tours, cheap loans, unbelievable discounts, lottery winnings, miracle babas who can change my fortune, etc etc i decided to put an end to such nonsense. also note this is happening despite my full dnd is on and operative. i logged into my vodafone account and started reporting these messages.

Guess what vodafone keeps on calling m for more details on these spams saying they don't...
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Sushant2907
from Nanpara, Uttar Pradesh
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Shameless behaviour of the customer care representative

Address:Gurgaon, Haryana, 122001

I called vodafone india customer care for an issue about activation of internet pack. I was checking my balance and i saw this offer dial *444*9 internet pack for 1 hour. I dialed it assuming that it would provide details about the offer i. E. Charges etc.Instead i directly got a message that your internet pack is activated. This is basically an act of cheating by vodafone india. How can you charge me without giving clear details about any...
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#%%
from Pune, Maharashtra
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Sim card not activated from past 1 month

Vodafone is the worst service that i have ever come across.. they just fool around people.this company just know to make money from public by fooling them and do not provide services at all... its been 1 month now and there is no activation of my sim even after taking thousand times followup for my issue.Not even the managers are capable enough to look into the matter and solve the issue.VODAFONE IS GOOD FOR NOTHING. WORST service in telecom...
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V
vijbele
from Hyderabad, Telangana
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Unknown charges for 51717 number

Address:Ranga Reddy, Andhra Pradesh, 500098
Website:vodafone

Guys, is their any update regarding this kind of fraudulent which is happening from vodafone.Initially, they have given the refund of 780 on various occasion to vodafone customer services. Later after everything is sorted and i paid the outstanding bill of 280 which i need to pay.

In june month bill i got 314, which includes the late payment. I called to vodafone again regarding the late bill they waived off 50 rs. I have...
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S
shreshta bala
from Kotdwara, Uttarakhand
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My mobile no.8859777799 is not activated by your department in dehradun

Address:Dehradun, Uttarakhand, 248003
Website:www.vodafone.in

My mobile no.[protected] is not activated by your department in dehradun from madhuban branch. my said no. was post paided but i request to convert said no in prepaid in march/16 but your department did not activate my no. till date. when i went there, they changed my sim and say after two hour it will be activated but i receive no response in my mobile. i went your maduban branch, dehradun, u. k. 3-4 times with take this problem. before 2...
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glpatidar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porting request not approved by vodafone

Address:560068

Hi,

I requested for port out my vodafone no [protected] on 11th july 2016 to docomo and my upc code is vx477179 and valid till 23 july 2016 but my current service provider (Vodafone) is not approving my porting request. I got sms from docomo also that "your request for mnp is registered successfully 20808772" on 11th july 2016 1:27:06 pm. But still request is not approved by vodafone. Please help me regarding this issue before...
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V
Venkatachari Parthasarathy
from Mumbai, Maharashtra
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Auto-activation of international roaming for prepaid mobile number

Address:Mumbai City, Maharashtra, 400703
Website:myvodafone.vodafone.in

Recently (19th may 2016 -13th july 2016) my wife travelled abroad carrying my pre-paid category mobile. we did not realize that the pre-paid vodafone subscription automatically gets activated for international roaming. this resulted in a huge drainage of the money already paid without actually using the mobile for making any calls or sending messages or any other purpose in the us. this auto-activation for international roaming warning for...
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N
NickRana
from Chandigarh, Chandigarh
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Misleading and extra charges

Address:+91
Website:www.vodafone.in

Well sir i got a call from company's end to offer me a new post paid plan in which i was told that you are given1 gb 3g data free in this plan i especially i confirmed from customer executive who made me call that as i am given 1gb 3g data weather i use 2g or 3g would it from my given pack and customer executive said yes sir. as i don't need to use 3g i was using 2g and once i checked my bill what i see that i have been charged 493 rs/- for...
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kmehta2310
from Surat, Gujarat
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Deduction of extra service tax

Address:Surat, Gujarat, 395001

Hello,

I am using vodafone sim since long time.
I regularly recharge it with Rs. 300/- online and i get Rs.290/- talktime with Rs.10/- access fees and Rs.0.0/- service tax.


Yesterday on 18th July 2016, i recharge with Rs. 300/- online and i got only Rs.257/- in which Rs.39.13/- was deducted as Service tax and Rs.3.0 access fees.

This are my recharge info for your reference:br...
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A
Aisha Chaudhary
from Allahabad, Uttar Pradesh
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Activation of duplicate sim

Address:New Delhi, Delhi, 110070

I had duplicate sim of vodafone on 15july 2016. i convert my prepaid vodafone connection to postpaid but yet the sim is not get activated. and even the customer care executive not contacted me. infact after calling them number of times they rarely pic the phone and said that they have forwarded the mail but when i asked them when my connection will get activated they have no answer of this thing. this very annoying thing not expected by vodafone....
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R
Rakesh Chandragiri
from Hyderabad, Telangana
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Service issue & billing.

Address:500010

I am having issues service issues from past 2 months which are un -ressolved .I have raised the complaint on June 12 which was not noted .And my number was dissconnected nd bill was being posted, whereas there is no service .I have checked with customer care they are saying it due to non payment of bill .I have infomred them I am ready to pay the bill, but only for the days nd services which I have used. I am not getting the services from...
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C
Chanderkantsharma
from Gurgaon, Haryana
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Corporate plan

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Brismek safety technologies pvt. Ltd. We requested for a plan of 5 no. All has done regarding paperwork. Verifier met someone who is not relevance to us and gave negative feedback about office setup. Now i rearranged verification and whole day i was on my desk waiting that verifier but no one came. When i called store they said verifier met same lady again and giving same feedback about. This is bull, verifiers negligency costed us a lot....
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H
harsh julka
from Pune, Maharashtra
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Overcharged for data usage

Address:Pune, Maharashtra, 411013

Interaction no.[protected] with vodafone.
I have been charged approximately rs. 335 exclusive of taxes, for internet usage.

My total free bandwidth is 500mb as per vodafone communications. I have also sent mails to vodafone with screenshots of messages received from vodafone itself in which it is mentioned that my current internet available limit is is 500mb and i have also checked on vodafone ussd code *111*5*1# and...
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Address:Bangalore, Karnataka, 560067

I requested for SIM replacement on 12th July, as I lost my mobile, till date its not activated.

Mob No- [protected]
Cirlse-Odisha

I submitted my document at following vodafone store
Service Rd, HRBR Layout, Kalyan Nagar, Bengaluru, Karnataka 560043, India

Kindly look this matter as high priority and Activate it ASAP.

Regards
Harendr...
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