Vodafone India Complaints & Reviews

I am prasad udas having concern against vodafone india for cheating me for. my vodafone number is [protected].

I have raised compalint reference number
[protected],[protected],[protected],[protected] [protected]
(raised concerned via email to corpcare. [protected]@vodafone.com on 9-may-2016 7:24 pm)

1) i have raise concerned regarding incorrect bill generated by vodafone to my mobile number.
Wrong plan information given to me by vodafone representative and activated plan on my mobile number
Which results rs. 1011.74 bill for my vodafone mobile number
2) after various mail and communication over mail and customer care number they provided me various solution via different
Customer care executive. each time they changed solution on my issue.
3) they have communicated that they will correct some of the incorrect charges. after frustrating with their solution i have decided to permanently deactivated
My mobile number.
4) on 04-jul-2016, i have given request for closing connection to vodafone store near thermax chowk, sambhaji nagar chinchwad pune 411019. because my mobile
New billing cycle was 05th of current month to 04th of next month. as per representative of vodafone store he told me that i have to pay rs 244.02 as a pending
Bill amount. as per that i have paid rs. 244.02 as pending bill amount.
5) after decided to closing my connection. they have sent mobile bill on 09-jul-2016 with bill amount as rs. 1036.38. with following details
Current month charges - 499 (i have closed connection on 04-jul-2016 so they have charged full month fixed bill amount cycle is 05th previous month to 04 of current month)
Usage charges - 90 (i have not used this mobile number for calling or for internet access)
Other credits/charges - 100 (might be late fee. but as per various communication they should no apply this fee due to incorrect bill generated by vodafone.
7g enternetment [protected]@90 - 90 (i have never request for such service or give any consent for activating this service.)

So rs 1036.38 bill is incorrect and applied to me. vodafone is cheating me on applying above bill by providing incorrect package information, by providing various solution for adjustment and bill correction for that applying late fee, by applying value added service without my consent.

I am requesting you to take a strict action against vodafone india pvt ltd for cheating customer.

Prasad udas
Ketan paradise, plot no 95+ 16b, sector-6, moshi pcntda pune 412105
Mobile# - [protected]

Dear sir
why my No. [protected] is blocked. as i have make the Pending payment online on 22 June 2016 at 17:33
having Transaction Detail : GHMP[protected] with Costumer Relation Relation No.: 31796156 of the Vodafone Punjab.

Now This no. Port in Haryana Vodafone form June 2016.
this is kind request to you. please activate my No without any delay. as i have no any pending dues from Vodafone Punjab.

thanks & Regards
Harvinder

Hi ds is one of jss hospital mysore employe, since 15 days no proper network access in jss hospital atleast 2g all so not get, we cant cal also, every 15sec, cal going drop, againe againe, more then 1000 employes are useing ur network, doctors, staff, etc, plz solve ds problum early as possible, other wise day by day, you are loosing ur coustmer, sure

When I try to recharge online my number [protected], it shows this error:
This bonus card/pack is not available for your current plan/service. Please try another denomination.

1) excess and abnormal bill amount i. e rs. 2149.95 in current bill where as i have used in rental plan –atp-399 but wrongly showing rental s 1874.7 and please note that i have no used any data connection, used 2 nos. sms and used 1135 minutes. 2) complaint was lodged on 04/7/16, 05/07/16, 06/07/26 3) please note these abnormal bill will not be paid by me as because i have no used any data pack, sms used 2 no's. and voice call used only. 4) on the other hand, if i have activated any data pack, then that used by me. i have not smart phone. i am not using any computer access & internet connection. 5) not confirm who was inform for activation the pack, sent me proper documentation. your people have done wrongly. it is one kind of theft. so inquire the matter properly 6) it have been made by any vodafone retailer to get excess money as because i am not able to open vodafone apps, i haven't any computer or laptop, i have not used any smart phone. further request to make inquiry properly.

Dear sir

i am sudarsan kashyap main appse vodafone ki comlain karna chahta hu kyoki vodafone mere sath cheating kar raha hai .maine vodafone ka ek prepaid no postpaid karaya tha jiski security 250/-maine jama ki thi or jo number band karane ke baad refundable thi.maine last year wo number phir se prepaid kara diya.jab maine wo number band karaya tha to maine sari payment kar di thi or maine apne no prepaid kara liya vodafone walo ne mujhe securty money 45 days ke ander mil jayegi aisa kaha tha jo ajj tak mujhe nahi mili main time nikal kar bhut bar vodafone store gaya lakin meri security ka koi responce nahi mila.abhi 4-5 din pahle jab main vodafone store gaya to unhone mujhe bataya ki tumhari security bill main adjust kar di gayi hai isi liya security wapas nahi hogi.jabki maine apna pura bill payment kar ke prepaid karaya tha to vodafone ne meri security ko bill main kise adjust kar diya uske baad main vodafone care main baat kar unko puri jankari di to unhone 8 july tak ka wait karne ke liya bola lain 8 july 2016 tak meri complain ka koi responce nahi mila.is security ko 9 month ke aas pass ho gaye hai jise vodafone wapas nahi karna chahti.vodafone store jane par staff tamaij se baat nahi karta. baat 250/- rupess ki nahi hai sir ye vodafone ka kya statuss hai or wo apne coustmer ke saat kaisa vayvhaar karta hai uski hai.

aap kripya is complain ka response de

thanks u

Hi,

Vodafone india does not have proper 4g facilit then also they are selling 4g sim. i got to know in first month itself that's why after paying first month only i raised a complained starting of the month stating that"4g not working please close my account"

Vodafone india charge me 2000 on the name of 4g, where i did not use the 4g data, they add some subscription and send me a 2015 rs bill for same month (june 2016).

I have all the proof with me, called customer care vodafone superviser (name raghabendra "bangalore superviser" told me be ethical and pay the amount and we wont close your account as vodafone ceo told not to loose customer.

The are not allowing to switch also and not closing also, they also told in india no one listen to you vodafone is foreign country.

Now tell me where shall i go to fix m issue, i don't want vodafone in my life only please help me.

Please help me i don't want money back just allow me to close my connection and someone please take action against this foreign company how they are scamming indian people.


Please someone do somthing.

Regards
Subrata
[protected] (vodafone above mentioned account)

I have recharged my mobile no for 3G internet pack, but it was too slow. Not even help full to brows in net.
Recharge Date: 30th June, 2016
Recharge Mobile No: [protected]
Trans ID: CH[protected]
Recharge Date: Rs. 359
3G Net plan : 1.50 GB for 28 days.

Even I have called customer care for sort out the issue, but the advised to switch OFF and ON the phone.
Customer Care No: [protected]
Date of Calling: 5th July, 2016.

Solution should be - They have to provide 3G net speed or they have to advertise that in few locations 3G s not working and they have to stop selling those type of pack to customers in that areas.

I am Idea cellular customer. Like to take postpaid connect when vodofone representatives gave a postpaid corporate plan and took all necessary things like documents needed for documentation. Also have given me the Vodafone SIM. Then have been said 7 days needed for to get activation. Waited a month still not activated and no call from representative/employee to me. I do not have their contact number but do have vodofone employee email id. I have sent email couple of times but no response is given, such a worst irresponsible Vodafone employee.
then I walked in to Vodafone show room and they there is not immediate solution found there. And is being said raise complain against and have activation .
Do I need this much effort for this to get activation. They are other network services is giving door delivery services..such competitive world this company is doing so.

anyway I decided not got for this and recommend others also the same
worst service
mallik
[protected]

I have applied for porting my mobile no. [protected] (telangana/andhra pradesh circle) from vodafone to another service provider with the port code given was va114933 valid upto[protected].in order to proceed further, i have cleared all my bills and paid rs. 100/- extra on[protected]. on[protected], i got an sms indicating that my porting request has been rejected due to "the number or range is in contractual obligations". i'm not sure what is the extract reason for rejection. i called 199 and discussed with couple of call center persons to know the reason but unfortunately they also not aware of the reason. please look into this and do the needful for successful portout from vodafone to another network.

Dear,
Sir/madam
I have a prepaid concetion of Vodafone and I am having a problem of internet data issue that has been not resolved ... I already lodge complaint for that ...three to four time visited your Vodafone stores and many times called talk to your customer care till date it has been not solved so please tell that my complaint can resolve or not .
my number 91+[protected]
Email [protected]@gmail.com

Comments

Vodafone india customer care on may 28, 2014

Verified support

+1

Hello,

Thanks for your time on call. trust you are now able to use the outgoing sms services. do revert to us if you need any assistance.

Regards,
Vodafone.

Vodafone india customer care on may 24, 2014

Verified support

+1

Hello sir/madam,

Thanks for your time on call. as conveyed, we've forwarded your concern regarding outgoing sms services to the respective team & will get back to you with an update in the next 24 to 48 working hours.

Regards,
Vodafone.

Va

Vanapandi on may 24, 2014



Thank you.. i am waiting for your positive reply.

Va

Vanapandi on may 27, 2014



Thank you... very much... finally, sms service activated in my vodafone sim. good job customer complaints website.

Va

Vanapandi on may 28, 2014



Thanks. i would like to share some things about this issue. before writing complaint here (complaint consumer), 3 times i did speak to customer care and visited 1 mini vodafone store. but result remain same, they said that "we can not help you, you should have register with trai as tele marketer". but i am not a tele marketer and i did not send any marketing message and i used to send messages to well known friends only. vodafone is not maintaining good relationship with customer. last 8 years i have been customer of vodafone. but they did not inform and not giving any warning but suddenly they stopped service. very very poor...

But now i am very happy with complaint consumer website and my problem was solved. thank you so much.

Pa

Pauline sujitha on may 30, 2014

+1

My vodafone number[protected] was blocked for sending sms from yesterday night. when i asked customer care they asked me to register in trai. i have sent sms only to my friends. but without giving any alerts they blocked my number. how to unblock?

Online Recharge for prepaid number not done despite credit card charged

Mobile No. [protected]
03/07/2016 VISA BILLPAY-VODAFONE MUMBAI IN
INR 200.00 DR

INR 200.00

I am using vodafone's sim and network do not come.. most of the time there is emergency call written over in my phone.. its very annoying... my number is [protected].. do something or i have to take some strict actions.

It is also requested that kindly talk to my boss on his cell no.[protected], [protected] or on e-mail id

Do not disturb facility on vodafone postpaid no.[protected], because every seconds one or another alert unnecessary messages are received. It is very irritating if one sits in urgent meeting or otherwise. Even one cannot do smses to anyone, due to every seconds incoming messages are received.

It will be convenient if you provide do not disturb facility on vodafone postpaid no.[protected] at your earliest..

One 20 june, 2016, i have done same complaint, but of no use.

Yours


(A. S. Gholap)
P. A. To additional secretary, govt of india,
Ministry of communications & it,
Sansad marg, new delhi

It is also requested that kindly talk to my boss on his cell no.[protected], [protected]

Please contact on this mobile nos.[protected], [protected].

Or on e-mail id [protected]@rediffmail.com, [protected]@gmail.com,

And [protected]@gmail.com

I am being polite so plz take action .
I recharged my no [protected]
With 175 rs for 1gb 3g its not activated..plz help or else ill take further actions
Vodafone services are decreasing day by day..and this organisation is treating customers as liabilities..

Tran id RB[protected]

I received a offer to recharge my phone with 37 rupees and receive reduced call rates between Vodafone to Vodafone but after recharging there was no reduction in the call rates, I called to the customer service and received a response that the caller is in Mumbai so the charges will be normal STD and offer applies to only Maharashtra and goa callers excluding Mumbai. I just would like to know how fair is that. This must be the case with lot customers. Please take my complaint against the service provider so that it doesn't happen with others.

Vodafone network is very poor in my residency i dont even get the single point of network at-least to know if any one is trying to call me, i am the customer of vodafone from last 7 years in post paid but i never faced this kind of issue before.
being around three vodafone store's around my location around to 3-5 km there is no network for this.

if the same issue continues then ill move to any other network which can serve me better than u

Hi Team
I am vodafone user of last 10 years. I want to register compliant against Company regarding extra charge for blacberry internet plan which i already disconnected on 25.4.16 on call. Voda can check their call detail of 25 04.16. But continously they charged for service which um not using. I check my last bill on 23rd jun on app which was generated on 20th june 16 in which voda charge for blackerry internet plan and lodge a compliant against this issue in voda call centre. This time service was deactivated. But voda not ready to accept their mistake and not ready to reverse extra charges. I am paying my all bill on time without any delay and short payment. This time i want my extra charges back from voda because its completly a mistake of voda telecaller. So why should bear this extra cost because of voda staff.

1. i had applied for porting my mobile no. [protected] from delhi to punjab circle. the port code given was vd287361 valid upto[protected].
2. i had cleared all my bill and paid rs 500/- extra in vodafone office at sector 20 panchkula haryana on[protected]. the additional money was paid to ensure that no bill is pending during the porting of the mobile.
3. on[protected] an sms was sent on my mobile saying that my porting request has been rejected since i had not cleared the bill.
4. it is to inform you that my unbilled amout as i write to you is less than rs 400/- inclusive of taxes.
5. i had again walked into vodafone store at sector 20 panchkula and paid them additional amount of rs 1000/-. thus the vodafone company has taken a total amount of rs 1500/- from me in advance where as my bill is under rs 400/-.
6. the above facts clearly brings out two things, firstly the vodafone company is fleecing the customers and secondly it is purposefully delaying the porting of mobile no. which is against the policy of govt of india.
7. it is atrocious that such cheap tactics is applied by the company to fleece customers.