Vodafone India Complaints & Reviews

My number was ported from postpaid to prepaid on 2nd june and on 3rd june missed call alert service was activated on its own, and i called the customer care to deactivate it and refund me 30rs. and next time i called they told that no refund request was initiated and now no money will be refunded but then i asked them to to the audio and all so they said that the senior is saying that it will be transferred back. later my call to customer service was barred so i called from other number, then also same happened and the person promised me that money will be refunded in 24 hrs. but nothing hapeneed. rs.30 is nothing for me but this is cheating and i am against it.

Mobile number - [protected]
Name:rohit mehdiratta

I recently ported my number to vodafone postpaid from vodafone prepaid which i have been using for last 3 years, after using the postpaid sim for about 20 days, Vodafone barred my outgoing calls, SMSs and Internet services . The reason they told me is that the physical verification of my number is not done. When i got my sim i verified it twice and after that a vodafone executive called me and told me that they came to my place and that the verification is done . For 20 days the services working fine and they sent me the bill, I paid it and then they stopped the services saying that the verification was not done. I called the Customer Care three times, the agents were very RUDE and told me that they cannot help me about starting my services and that the services cannot be started before 12 July 2016. when i talked to one of the manager he told me that the verification will be done within 24 hours but still no one came to verify it. And I'm not able to make calls. No One tried to contact me regarding the verification process and I'm having too much trouble since I'm not able to make any calls.
Please help me in this issue, I do not Want to continue using Vodafone anymore.

Last one month my vodafone [protected] number was blocked for sms. I asked to customer care they said that i need to register with trai. Actually i did not do any kind of marketing. Ut i am not a tele marketer and i did not send any marketing message and i used to send messages to well known friends only. Without my knowledge they blocked. How to un block?

Please unblock this nober[protected]

I have taken a plan of 299_1gb_3g_new plan where i was told that i will be charged rupees 0.50 per 1 mb data.in the month of may and jun 16 internet usage have been charged like that only. though i used to get messages that 4paisa/kb will be charged. and after i spoke to customer care about those messages i was asked to ignore such messages.


This month i. e. july 16 i received bill whereas internet usage is charged as 4 paisa /kb. request you to kindly send me revised bill so that i can process payment.

For your information, i'm still using the same internet plan and i have not received any call from customer care that plan is changed or so.

Dear sir/mam
I m jitender from karnal haryana
My vodafone no is [protected]
I m your regular coustmer
Problem - today i check schme on my no *121#
There is 5th options shows 349 rs me 48000 sec milenge
After this i will goto recharge my no by 349 rs
But i get talktine not seconds
Soo plz convert my balance 300rs given to me in 48000 sec
Urgently
I was also call on your care no but they cant response seriously
Plz help me
Thanx
Waiting for your response
Urs jitender narwal

I have got the worst experience of Vodafone, All your employees are not liable on their words, they dont even understand the meaning of customer support
if this would be the condition I think the company will be getting a big and permanent LOCK.
A simple work of verification also they cant do it in once, It not the duty of customers to continuously call the agents to come and verify, Its really very frustrating

I am prasad udas having concern against vodafone india for cheating me for. my vodafone number is [protected].

I have raised compalint reference number
[protected],[protected],[protected],[protected] [protected]
(raised concerned via email to corpcare. [protected]@vodafone.com on 9-may-2016 7:24 pm)

1) i have raise concerned regarding incorrect bill generated by vodafone to my mobile number.
Wrong plan information given to me by vodafone representative and activated plan on my mobile number
Which results rs. 1011.74 bill for my vodafone mobile number
2) after various mail and communication over mail and customer care number they provided me various solution via different
Customer care executive. each time they changed solution on my issue.
3) they have communicated that they will correct some of the incorrect charges. after frustrating with their solution i have decided to permanently deactivated
My mobile number.
4) on 04-jul-2016, i have given request for closing connection to vodafone store near thermax chowk, sambhaji nagar chinchwad pune 411019. because my mobile
New billing cycle was 05th of current month to 04th of next month. as per representative of vodafone store he told me that i have to pay rs 244.02 as a pending
Bill amount. as per that i have paid rs. 244.02 as pending bill amount.
5) after decided to closing my connection. they have sent mobile bill on 09-jul-2016 with bill amount as rs. 1036.38. with following details
Current month charges - 499 (i have closed connection on 04-jul-2016 so they have charged full month fixed bill amount cycle is 05th previous month to 04 of current month)
Usage charges - 90 (i have not used this mobile number for calling or for internet access)
Other credits/charges - 100 (might be late fee. but as per various communication they should no apply this fee due to incorrect bill generated by vodafone.
7g enternetment [protected]@90 - 90 (i have never request for such service or give any consent for activating this service.)

So rs 1036.38 bill is incorrect and applied to me. vodafone is cheating me on applying above bill by providing incorrect package information, by providing various solution for adjustment and bill correction for that applying late fee, by applying value added service without my consent.

I am requesting you to take a strict action against vodafone india pvt ltd for cheating customer.

Prasad udas
Ketan paradise, plot no 95+ 16b, sector-6, moshi pcntda pune 412105
Mobile# - [protected]

Dear sir
why my No. [protected] is blocked. as i have make the Pending payment online on 22 June 2016 at 17:33
having Transaction Detail : GHMP[protected] with Costumer Relation Relation No.: 31796156 of the Vodafone Punjab.

Now This no. Port in Haryana Vodafone form June 2016.
this is kind request to you. please activate my No without any delay. as i have no any pending dues from Vodafone Punjab.

thanks & Regards
Harvinder

Hi ds is one of jss hospital mysore employe, since 15 days no proper network access in jss hospital atleast 2g all so not get, we cant cal also, every 15sec, cal going drop, againe againe, more then 1000 employes are useing ur network, doctors, staff, etc, plz solve ds problum early as possible, other wise day by day, you are loosing ur coustmer, sure

When I try to recharge online my number [protected], it shows this error:
This bonus card/pack is not available for your current plan/service. Please try another denomination.

1) excess and abnormal bill amount i. e rs. 2149.95 in current bill where as i have used in rental plan –atp-399 but wrongly showing rental s 1874.7 and please note that i have no used any data connection, used 2 nos. sms and used 1135 minutes. 2) complaint was lodged on 04/7/16, 05/07/16, 06/07/26 3) please note these abnormal bill will not be paid by me as because i have no used any data pack, sms used 2 no's. and voice call used only. 4) on the other hand, if i have activated any data pack, then that used by me. i have not smart phone. i am not using any computer access & internet connection. 5) not confirm who was inform for activation the pack, sent me proper documentation. your people have done wrongly. it is one kind of theft. so inquire the matter properly 6) it have been made by any vodafone retailer to get excess money as because i am not able to open vodafone apps, i haven't any computer or laptop, i have not used any smart phone. further request to make inquiry properly.

Dear sir

i am sudarsan kashyap main appse vodafone ki comlain karna chahta hu kyoki vodafone mere sath cheating kar raha hai .maine vodafone ka ek prepaid no postpaid karaya tha jiski security 250/-maine jama ki thi or jo number band karane ke baad refundable thi.maine last year wo number phir se prepaid kara diya.jab maine wo number band karaya tha to maine sari payment kar di thi or maine apne no prepaid kara liya vodafone walo ne mujhe securty money 45 days ke ander mil jayegi aisa kaha tha jo ajj tak mujhe nahi mili main time nikal kar bhut bar vodafone store gaya lakin meri security ka koi responce nahi mila.abhi 4-5 din pahle jab main vodafone store gaya to unhone mujhe bataya ki tumhari security bill main adjust kar di gayi hai isi liya security wapas nahi hogi.jabki maine apna pura bill payment kar ke prepaid karaya tha to vodafone ne meri security ko bill main kise adjust kar diya uske baad main vodafone care main baat kar unko puri jankari di to unhone 8 july tak ka wait karne ke liya bola lain 8 july 2016 tak meri complain ka koi responce nahi mila.is security ko 9 month ke aas pass ho gaye hai jise vodafone wapas nahi karna chahti.vodafone store jane par staff tamaij se baat nahi karta. baat 250/- rupess ki nahi hai sir ye vodafone ka kya statuss hai or wo apne coustmer ke saat kaisa vayvhaar karta hai uski hai.

aap kripya is complain ka response de

thanks u

Hi,

Vodafone india does not have proper 4g facilit then also they are selling 4g sim. i got to know in first month itself that's why after paying first month only i raised a complained starting of the month stating that"4g not working please close my account"

Vodafone india charge me 2000 on the name of 4g, where i did not use the 4g data, they add some subscription and send me a 2015 rs bill for same month (june 2016).

I have all the proof with me, called customer care vodafone superviser (name raghabendra "bangalore superviser" told me be ethical and pay the amount and we wont close your account as vodafone ceo told not to loose customer.

The are not allowing to switch also and not closing also, they also told in india no one listen to you vodafone is foreign country.

Now tell me where shall i go to fix m issue, i don't want vodafone in my life only please help me.

Please help me i don't want money back just allow me to close my connection and someone please take action against this foreign company how they are scamming indian people.


Please someone do somthing.

Regards
Subrata
[protected] (vodafone above mentioned account)

I have recharged my mobile no for 3G internet pack, but it was too slow. Not even help full to brows in net.
Recharge Date: 30th June, 2016
Recharge Mobile No: [protected]
Trans ID: CH[protected]
Recharge Date: Rs. 359
3G Net plan : 1.50 GB for 28 days.

Even I have called customer care for sort out the issue, but the advised to switch OFF and ON the phone.
Customer Care No: [protected]
Date of Calling: 5th July, 2016.

Solution should be - They have to provide 3G net speed or they have to advertise that in few locations 3G s not working and they have to stop selling those type of pack to customers in that areas.

I am Idea cellular customer. Like to take postpaid connect when vodofone representatives gave a postpaid corporate plan and took all necessary things like documents needed for documentation. Also have given me the Vodafone SIM. Then have been said 7 days needed for to get activation. Waited a month still not activated and no call from representative/employee to me. I do not have their contact number but do have vodofone employee email id. I have sent email couple of times but no response is given, such a worst irresponsible Vodafone employee.
then I walked in to Vodafone show room and they there is not immediate solution found there. And is being said raise complain against and have activation .
Do I need this much effort for this to get activation. They are other network services is giving door delivery services..such competitive world this company is doing so.

anyway I decided not got for this and recommend others also the same
worst service
mallik
[protected]

I have applied for porting my mobile no. [protected] (telangana/andhra pradesh circle) from vodafone to another service provider with the port code given was va114933 valid upto[protected].in order to proceed further, i have cleared all my bills and paid rs. 100/- extra on[protected]. on[protected], i got an sms indicating that my porting request has been rejected due to "the number or range is in contractual obligations". i'm not sure what is the extract reason for rejection. i called 199 and discussed with couple of call center persons to know the reason but unfortunately they also not aware of the reason. please look into this and do the needful for successful portout from vodafone to another network.

Dear,
Sir/madam
I have a prepaid concetion of Vodafone and I am having a problem of internet data issue that has been not resolved ... I already lodge complaint for that ...three to four time visited your Vodafone stores and many times called talk to your customer care till date it has been not solved so please tell that my complaint can resolve or not .
my number 91+[protected]
Email [protected]@gmail.com

Comments

Vodafone india customer care on may 28, 2014

Verified support

+1

Hello,

Thanks for your time on call. trust you are now able to use the outgoing sms services. do revert to us if you need any assistance.

Regards,
Vodafone.

Vodafone india customer care on may 24, 2014

Verified support

+1

Hello sir/madam,

Thanks for your time on call. as conveyed, we've forwarded your concern regarding outgoing sms services to the respective team & will get back to you with an update in the next 24 to 48 working hours.

Regards,
Vodafone.

Va

Vanapandi on may 24, 2014



Thank you.. i am waiting for your positive reply.

Va

Vanapandi on may 27, 2014



Thank you... very much... finally, sms service activated in my vodafone sim. good job customer complaints website.

Va

Vanapandi on may 28, 2014



Thanks. i would like to share some things about this issue. before writing complaint here (complaint consumer), 3 times i did speak to customer care and visited 1 mini vodafone store. but result remain same, they said that "we can not help you, you should have register with trai as tele marketer". but i am not a tele marketer and i did not send any marketing message and i used to send messages to well known friends only. vodafone is not maintaining good relationship with customer. last 8 years i have been customer of vodafone. but they did not inform and not giving any warning but suddenly they stopped service. very very poor...

But now i am very happy with complaint consumer website and my problem was solved. thank you so much.

Pa

Pauline sujitha on may 30, 2014

+1

My vodafone number[protected] was blocked for sending sms from yesterday night. when i asked customer care they asked me to register in trai. i have sent sms only to my friends. but without giving any alerts they blocked my number. how to unblock?

Online Recharge for prepaid number not done despite credit card charged

Mobile No. [protected]
03/07/2016 VISA BILLPAY-VODAFONE MUMBAI IN
INR 200.00 DR

INR 200.00