Vodafone India Complaints & Reviews

Vodafone is stealing data. Even when my phone is switched off, and when I am back to connected state, the VI app is showing 100mb data used. My mobile phone has data usage tracker. Even when the tracker shows only 110MB used, VI app showing 500MB used.

We all know Vodafone is not in a good state in India. And due to their illegitimate way of income, I think they will loss full business and need to shutdown. They don't know JIO is already there and many people are already porting out to that.

I have activated full DND on my number. I still keep getting promotional calls and messages. For all the numbers and sender-id, I use the vodafone mobile application or send a message to inform them of a violation.

The problem is Vodafone itself is now sending me promotional message and they are not allowing me to register a complaint against them. They don't let me enter their sender Id (Vm-ViCare) in their app. I tried sending a text to 1909, in the format as set by TRAI, but Vodafone is refusing to accept a complaint.

My balance was keep on changed for, pre embedded game. Which I never activated. I tried different ways to deactivate. But impossible. I tried opening app called VI, But unable to get.
My humble request to Vodafone, kindly please remove this kind of programs. Please

Vodafone is activating services and portals without my consent and taking money off my account.

Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7
Your balance is Rs. 9.54

Hello!
Thank you for choosing to access VDEO Simran Public Review,
You have been charged Rs. 7
Your balance is Rs. 29.58

This is blatant abuse of customer rights!

Ref: complaint ID MNG-V[protected]
The issue of getting ZERO NETWORK and ZERO data has continued in my contact number [protected] despite almost four months.
My residence location is
104, Geetas Waves, Sai Satyam Park, Wagholi- 412207
The problem did not get resolved so far.

I have two connections from Vodafone. In both of them they have themselves activated caller tunes and charged 99 each. When I call them for refund customer care guy says no option for refund. How can you activate yourselves, deduct and give us 25 hours to deactivate. Please respond and look into the matter falling which I will be filing a compliant though consumer court.

Raj Kiran

I have cleared all pending dues in post paid. And ported my number from postpaid to prepaid on 15/4/2021 by paying porting charges aswell. But a bill generated on next month ie 16/ 5/ 2021. Now my calls barred and the company is demanding to pay the amount for which I didn't use any service of postpaid after 15/4/2021.

I have raised a complaint and calling customer care but they are making me to run poll and post. Please do the needful.

I have attached the supporting transaction proofs.

Thanks

I haven't activated any games portal in my phone.. I had recharged my number few days back and it had more than rs. 8 as balance and now the balance is rs.3. Your customer care is the worst service i have come across.. Im never able to contact your executive for any of my complaints.. If this goes on, i'll need to port my sim.. Deactivate the games portal as soon as possible.

Vodafone has deducted money from my account balance claiming as following:

"Hello! Thank you for choosing to access BattleQuiz, You have been charged Rs.xx
You balance is Rs. xx"

I haven't access any but still was charged. This happened twice already.

I made an accidental payment of 52982/- instead of 529.82/- for my monthly vodafone bill for number [protected]. Now Vodafone is making me run in circles and not returning me the money. There is no way to reach Vodafone team on call, since its IVR driven and there is no option to speak to the executive . There app is useless as has no tracking option. Emails from different teams with no proper response on refund status keeps coming back?

My sim rejected

Got a message saying Rs. 30 was deducted for accessing Telesync games which I have not accessed.

I had Rs 15 deducted from my account without my consent or subscription to any service. Please investigate and have the charge reversed to my account

Please provide me my last 6 months incoming calls history

Since Vodafone is not able to provide quality data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After repeated discussion with Vodafone idea helpdesk still not able to generate upc code. I am still getting same issue.

Vodafone Idea service desk is unable to provide any solution and there network service is worst even after their merger with Vodafone.

Please help me to get out of Vodafone network

I stared using VI postpaid in Feb 2021 because the Vodafone store manager went adamant to update my number to 4G postpaid, after 2 months when i tried to recharge my number 250/- Rs, it straight went to someone else's number when asked that manager replied that he added my number to a postpaid family pack, that amount never returned, then 456/- Rs he took from me to recharge my number which never happened after 1 week when i asked him about this he picked my call after almost 11 missed calls,
he said that i have extra 256/- Rs bill for caller-tune, which i never requested for. moreover even after that i was unable to use internet services saying that i had some bills pending. and now they have audacity to send me a bill of 477/- Rs when i couldn't even place a call in last 1 month.

i have no intention of paying anymore cause you guys wont let me use any services anyway, and i am scrapping your SIM
i am never going to opt for any VI products you are as incompetent as much as that VI store manager of yours was.

I have been using VI prepaid for quite some time. Since my usage is low I have been recharging with lower denomination amounts every month be it 49 or 94 Rs or so.

Now I find that for such lower denomination amounts VI has stopped offering very basic services like Outgoing SMS?

This is clearly cheating and looting on part of VI.
Tomorrow they will say, no outgoing calls for smaller amounts!!

These mobile companies have become greedy and looting the consumers.

I am deeply disappointed by this policy. Going forward Whatsapp and telegram are the ways to go.

Instead of improving and providing more competitive services they are restricting their services and increasing cost for consumers.
I am sure their Karma will take care.

Every time I recharge, I get a message after a day or two that almost all of my balance is deducted for the different different services that I have never heard of or not opted for.
today I received this message:
Hello!
Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs.25 Your balance is Rs.47.

Stop scamming incent people.

I had categorically specified no VAS services to be activated on my phone then why Content Download VAS is active ? there is a game 50HHgame is also downloaded by kids using this service . can you deactivate it immediately? Account number[protected] and phone number ending with 9XXXXXXX55

I am not able to send Sms because of error 69