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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 684

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B
Bhaskar441983
from Gurgaon, Haryana
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Bill generated more than my credit limit

Address:New Delhi, Delhi

Dear Sir/Madam,

I got my Vodafone postpaid [protected] bill very high i.e nearly 10, 000, in last month and 24050 in June month bill but my actual credit limit 3800, and they barred my services all of a sudden without any prior notice.

I approached corporate customercare through mailing, and they given my bill reduced to 4900 after so many struggels to get back my all services, even after i paid 5000. And after...
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M
Muskaan chauhan
from Delhi, Delhi
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Activation of services without users consent

Address:134003
Website:www.consumercomplaints.in

Its very disturbing to tell you that inspite of being such a well renowned and famous service provider vodafone company finds the cheap means to earn money. It activates vas (Value added services) without users consent and users are charged enourmous amount of money for such services. Many services are also activated on my postpaid number ([protected]) like follo pack, utv action pack etc. If all these means of teasing vodafone customer continues...
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K
Kasi Athikinasetti
from Coimbatore, Tamil Nadu
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I want to deactivate my vodafone number but they are not deactivating since 1year

Address:Visakhapatnam, Andhra Pradesh, 530016

This is Dr.Kasi Visweswara Rao .I want to deactivate my Vodafone number but they are not deactivating since 1year..they are holding it in suspension and charging me and I am getting continuous calls from customer care asking me to activate it but I don't want to activate it ...if not possible I will proceed to consumer forum against Visakhapatnam Vodafone stores....
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S
S K Sarkar
from Mumbai, Maharashtra
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Discount of rental

Address:Kolkata, West Bengal, 700035

I have got a post paid vodafone data connection under para military scheme by representative of vodafone saying monthly rental rs. 375-100=275+taxes wef nov'14. I have availed this facility contineusly. Suddenly discount rs. 100/- has been removed from my bills and i have charged in full amount from march 2016. But my other friends have get this type of discount till date. I have visit nearby vodafone store to solve this problem but they...
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A
akramrana32
from Mohali, Punjab
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Vodafone address verification negative

Address:160055
Website:www.vodafone.in

I ported my number [protected] from reliance to vodafone, but after three days, there was no outgoing and incoming. I contacted the customer care for the same. They said that, your address verification went negative. I requested to raise an another request from vodafone ministore (3 b2 mohali) to verify the same again. After that, they said that i have to wait for 24 hrs, for the same. After 24 hrs, i called the customer care and confirmed...
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F
Fast packaging
from Almora, Uttarakhand
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Fraud against sim porting to vadafone by vodafone authorised agent

Address:Haridwar, Uttarakhand, 247667
Website:www.vodafone.in

Dear sir,
We have 06 corporate mobile sim connections on the name of fast packaging. But before 01 month vodafone agents come to us and said that sir you port your mobile connections to our vodafone and we will give you better network coverage and plans. But after activating connections we are facing network problem badly. We complain many times but did not any any positive response by company.
Before sim porting i have clear...
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R
rancho123
from Pune, Maharashtra
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Plan changed without informing me and charged money

Address:382480
Website:www.vodafone.in

My number is : [protected]

My plan was rs around 299 and unlimited internet plan(1 GB-3G and later 64 Kbps) however they charged extra 650 rs of internet charges

When i visit vodafone customer care- they told me that your plan changed to 750 MB and then chargable which i am not even aware

they are cheating with customer and not informing. I dont want to change plan how can they change my plan?br...
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A
Akraghav
from Delhi, Delhi
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New number not working

Address:New Delhi, Delhi, 110062

I am purchasing new Vodafone post paid
Number company promises to activate your new number on date 3/6/201I am purchasing new Vodafone post paid
Number company promises to activate your new number on date 3/6/2016 time is 9:00 pm
But number is not activate6 I am purchasing new Vodafone post paid
Number company promises to activate your new number on date 3/6/2016 time is 9:00 pm
But number is not activatebr...
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V
Vishnu londhe
from Hyderabad, Telangana
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Deactivation postpaid sim because missing my sim

Address:Nashik, Maharashtra, 422012

Dear Sir / Madam,
I am Vodafone Customer since two years, my mobile no is [protected].
I would like to cancel my account.
Please, quickly disconnect my mobile number at the earliest.
My sim card is missing in 2 month later
My sim card is used in any unnone person and they are used my sim card please stop the my sim card .
to communicate mail id [protected]@gmail.com

Thanks &...
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J
jatinder kumar dhar
from New Delhi, Delhi
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Fraudulent deduction of money from my saving bank account

Address:New Delhi, Delhi, 110085
Website:www.rbipaymentdoorway.com

Dear Sir,

on 02.06.16 there were two transaction made by some unknown person by paying his vodaphone bill amounting 2500/- each ( this has happened on 02.6.16 at 16.43 to 16.46 ) .
this transaction is not made by me
this is fraudulent transaction made by unknown person . i intimated to bank about the same
There must be record that on 02.06.16 who made these two transactions of 2500/- each at 4.43 to 4.46....
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R
Raman Chadda
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Postpaid connection discontinued

Address:Mohali, Punjab, 160062

I have a postpaid vodafone connection i want to discontinue it. I visit vodafone store 5 times during 6months and pay my whole bill and i gave them written request to discontinue my but they did not disconnect it.. They charge me monthly rent every month. When i go to store to complaint this problem they said pay your rent first afrer we disconnect your connection but they did not disconnect it please sove my problem otherwise i will go to...
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M
muthkuma32
from Mumbai, Maharashtra
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Reg skillderby service

Address:Erode, Tamil Nadu, 638052
Website:www.consumercomplaints.i

Hi.

I am muthukumar having vodafone no [protected] using for the past 11 years

Last three months, automatically skillderby service activated more than 10 times and i immediately send stop msg to 155223 to deactivated it. I called your customer care talked and they told me we will subtract from your bill, this month also added after your assurance, i need a permanent solution and i won't pay this month bill until...
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Address:Raipur, Chhattisgarh, 493001

I made a call to customer care to know the plan details of my no [protected], but it ia surprised to note that one of the cuatomer care executives mr. Gaurav katiyar arrogantly replied and refused to provide details. Again and again he has replies arrogantly and finaly not provided the details. After asking details higher authority for resolution of the problem the said executive has the same reply and has disconnected my call and thus couldn't...
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S
ShreeNaik
from Mumbai, Maharashtra
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Unauthorised bill charge

Address:Mumbai City, Maharashtra, 400078
Website:www.vodafone.in/discover/get-started/postpaid-connection-mumbai?section=consumer

Dear helpdesk,

I am facing this issue from last six months, i had requested for discontinuation of [protected] number on 19th december 2015.

Within 8-10 days vodafone issued this number to mr. Dhanajay trivedi from ghatkopar vodafone gallery; i have this much detail only about number transfer. When i come to know from gallery that he is using that number i straight away sent an email that i wont be responsible...
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H
Hansaec
from Ahmedabad, Gujarat
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Data usage cheating

Address:380061
Website:Vodafone

Jun 3, 2016
Data usage
Data pack cheating twice in vodafone in one day
I have add superheo 3g pack and get 1200 mb and using... But within 5 hrs it showed you have 50% balance which is only 600mb. I have done only 10 to 12 text line what's up text chat and for that they have shown me 600mb which is not possible i have called customer care but no proper reply they r just arguing that i have used it but how can i justify...
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W
Window
from Mumbai, Maharashtra
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Reduction of balance

Address:Aligarh, Uttar Pradesh, 202001

I got a message which told me about the tv channel service activated on your phone it cut my balance of 8rs but i did not activate any type of service. This is the fault of the company. I also called on toll free customer care number but it also charged. I want my balance my as fast as you can. These types of faults happened many times before this incident. I am also frustrated from this network. When i activate my internet 3g it takes 10minutes...
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S
Suresharjunan2
from Chennai, Tamil Nadu
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Generating bills after my request to deactivate.

Address:Chennai, Tamil Nadu, 600071
Website:www.vodafone.in

I spoke to a vodafone agent on 4th april and she told me to pay the outstanding and i paid the outstanding bills and said to deactivate it and convert it to prepaid. She said okay and she didn't process it.
Next month i got the bill generated and i inquired about this and they are saying you have to pay the generated bill and then only we will deactivate. I have a complaint[protected] to them even now they are saying to pay it....
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H
harshitgupta
from Hyderabad, Telangana
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Unnecessary deduction of money on the basis of value added services

Address:600036
Website:www.vodafone.in/home-chennai?section=consumer

I am prepaid customer of vodafone. Vodafone has been deducting money from my account since long stating that i have subscribed for the value added services. This is a consistent problem. Even if i am browsing through google using my net pack, at times, i end up receiving message telling me that i have subscribed for the service. The amount deducted varies from rs. 25 for 7 days to rs.50 for 7 days.
I once complained furiously to the...
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R
RaheelShah31
from Mumbai, Maharashtra
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Package offered never got activated

Address:Mumbai City, Maharashtra, 400061

So i was porting from vodafone to airtel and a vodafone executive called and offered me a scheme which would solve my problem.
Proposed scheme:
250 - 1000 mins free (800 local +200 std)
299 - 1gb unlimited data 3g after 1 gb @60kbps

However all my current packs are dropped and there is no internet pack activated and neither is the other talk time activated.

I have called the customer care...
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S
surazdas23
from Hyderabad, Telangana
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Wrong bill statement generated

Address:Hyderabad, Andhra Pradesh, 500084
Website:www.vodafone.in/home-andhrapradesh?section=consumer

Though sim [protected] is blocked 2 month back, vodafone is still generating the bill without responding to any mail communication.

Asked to pay the due amount of 1600+ after knowing i have blocked the sim. And than generated a new bill for this month of amount 1400 though not for a single minute sim is used and asking in the same way. And when i mention i have done the last payment, they are mentioning like i need to go to...
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