Vodafone India Complaints & Reviews

1. I am frustated now (from VODAFONE) because of weak network problem plus call drop problem.
2. Every time I try to call someone, it happens that we both are not able to hear each other's voice, it gets completely mute then after 5-6 seconds call drops.
3. With every calls this situation happens.
4. And its not only me, all other people around me are frustated with the call drop problem.
5. Requesting TRAI management to levy a huge fine from the service provider company.
6. Why there are no penalties on the company or concession in our bills for poor quality of service/call drop etc.

Respected sir,
My self rajendrasinh chauhan from anand, gujarat.
I was started my vodafone c.C.B distribution business in 2008 " riddhi shiddhi enterprise "
I did deposit of 50000 through dd in 2008
In 1.5 year i was close my business because of going to south africa.
Last year i was came india and i want my deposit back so i contact vodafone office in nizampura vadodra, but i didn't get support from there.
I submitted all needed documents and proof of my money but till today i am not getting my money back
Now i will do legal action against vodafone company

I am using vodafone prepaid connection. Its number is +91 [protected]

After one month of service I am getting pop up on display like "Session cost:0.04INR, Consumed volume 0.000MB". I got this pop up almost 15-20 times and every time it cost me 0.04INR. As per pop up they tried to mention they my 0.04 INR deduct because of data usage of 0.000MB. I am not using any data of vodafone as my wifi is connected on my mobile. I always OFF my mobile DATA. Even my DATA is showing OFF when I get this pop up and wifi is connected. Means vodafone charges me even I am using my wifi? For that I have called on customer care. The lady who received my call did not give me solution and without having my permission she disconnect my call. So again I called on customer care and they were trying to convience me that I have used mobile data. They told me that we have record that you have used mobile DATA. I told them that I have a screen shot of this pop up when my wifi is connected. So she confused and transfer my call to some another person. When i asked him same question he told me that this is postpaid department and you need to call on prepaid department. Anyway I want my money back which Vodafone has deducted from my balance without any data usage. I request you to take some strict action against this Vodafone INDIA and help me to get refund my money.

Note : I have attached screenshot for your reference. In which you can find my wifi is connected still they charges for mobile DATA usage.

Dhaval Shah

Dear Team,

My Vodafone number is : [protected]
I had de-activated the national roaming plan on 18th Feb 2016 and i had been charged in this month also for 75Rs and when i sent a mail to customer support, they said it is still activate but same was confirmed on 19th Feb when i visited the vodafone store in Electronic city Bangalore.
Now i guess it will be charged again in April bill as well if it was stil active.
Also the other issue was that i got a call on 22nd Feb 2016 regarding feedback for vodafone services and when i comlained about some issues that time the customer care executive had promised me to provide 50% discount on my bill for next 3 months.
but i did not get any discount from vodafone in March month bill.
And when i contact the customer support, they said that they need the Name of the executive and date of communication.
I have already shared the Date of communication and Reference number for the communication. Name i cant remember, since it is more than a month now.

I would request to take some action against vodafone so that they will not cheat with customers like this.


Thanks
Pankaj Kukkar

Kindly give me my incoming and outgoing calls for 6 months as my phone is malfunctioning - and I NEED it for an important matter.

I am seriously unhappy with vodafone services. I took a new 4g simcard to experience the vodafone 4g services on[protected] at 7:30 PM from local retailer shop. But still it is more than 36 hours, I donot receive signal on my vodafone. My connection is not activated. When I check with customer care chat and customer care number, they claim that customer identification form. How long will you take to activate the vodafone number?

Hi Team,

This is in reference to my Vodafone No. [protected] which I purchased few months back. Since the first day, I kept getting wrong number calls on this number. I called up your customer service to change the number due to this issue but they denied stating, ’ the number can not be changed on the first month.’ I was fed up with the wrong numbers so I stopped using this number. I hardly make 2 or 3 calls during this time. I called up your customer service many time but no one provide me the solution. Finally I asked them to discontinue this number immediately which they did. Later on I received bill of 500+ amount. I called up the customer service and explained my concern that I would not be able to make the full payment as it was not my fault. I could not use services because I was given the used number by Vodafone guy. They asked me to wait for the call from collection team as they can deal with disconnected numbers.
Later on I received the call from collection team and after listening my concern they committed a call back. Then another lady from the collection team called me up who asked me to pay 300rs. as full n final pymt to any nearest Vodafone center as she waived of the rest amount. She also assured me that the amount which I pay would be the last payment of this number and I would not get any other bill for this number. The next day, I made 300rs. payment at Laxmi Nagar Vodafone center. Even they said that the amount will be waived off by the collection team.

Now after all this inconvenience, today I received below email to pay 568/- again. I again called up your customer service (which is again a bad experience), the guy put my call on hold for approx. 10 minutes and said he can not access the notes. He did not even bring his manager over the line.

1) My first question is, why there is no synchronization between your customer service and collection teams.
2) I am Vodafone user for more than 7 years but I never had such bad experience before.
3) Is collection team give wrong information to the user in order to get the amount. If not then why did I receive this bill after that conversation.

In addition, this is to bring into your notice that I have been using another corporate Vodafone number: [protected] for approx. 5 years and I always made my payment before time. Since I trust your services, I decided to get this another CUG number for my wife, which tortured me like anything.

I request you to please consider my loyalty towards your company and waive off this amount as this was promised by the collection team.

Regards:
Parbat S. Sandhu

I have wrong recharge on vodafone prepaid no.[protected] by net banking with amount 500/-rs & 74/- rs, it was my number now its stooped by vodafone.
Kindly revert recharge amount on my correct no [protected] which is also vodafone prepaid.
Net banking transaction no is.[protected] hdfc

please provide back my recharge amount on my correct given no. [protected]

I am asish kumar senapati, i was applied for porting from bsnl to vodafone on 4th march 2016.In 21st march 2016 the porting s complete.When i applied for port on 4th march 2016, the vodafone ministores and the customer service executives was said after porting you got rs 5/- and 6 months ratecutter, without any frc/recharge.But they only charged rs 30/-.But after porting they can not give me my benefits.They told me do frc of rs 54/- and rs 3/-, to get this offer.The vodafone cheat me.Please help me. [protected]@gmail.com and mobile no-[protected] port upc -bo988685

Dear Sir/Madam...
Vodafone India activate unnecessary value added service and deduct balance from my prepaid no [protected].
I just received this massage ..Hello! Gamifive service is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.27.5254.To deactivate SMS STOP to or call 155223(toll free).To visit the site click http://gamifive.mobivillage.in/siteasync.
I called customer care, they told me i click ads and activate this service .
After they told me i opened this site
See that without registration in this site i could not use their service.I never have any registration in this site and never click any unnecessary ads.
So i want to say vodafone India deduct my balance wrongly.
My hamble request is that please check the complaint and stop vodafone from some kind of harassment or cheating policy .Also i need my balance back if possible.
Thank you.

With Regards...
Ayan Mishra

Dear sir

i wanted to know the name and adress of this no.([protected]).bcause i'm getting many calls from this no. an nobody speaks whn i receive the call. so plzzz sir send it's details on gmail may id [protected]@gmail.com

plzzz it's very very urgent

My Vodafone prepaid number is [protected]
I recharged[protected] for Rs.50 and I have balance 40.67.
After one day my balance is finished. I want to get the call history of this usage on 4th march & 5 th march 2016 to my registered email ID [protected]@gmail.com.
Kindly send the above mail ID.

I shifted from a Tata Docomo connection (MNP) on Jan 23 2016 to Vodafone.
Everything was fine until I received a call on March 14 2016 asking me to pay Rs 185 as dues of Tata Docomo, the last date to pay, being March 15 2016 (have smses regarding the same). I mentioned I would pay it on March 15 2016 and the lady on the phone was fine with it.
On March 15 2016 morning, when I tried to make a call, my line was already suspended. How can a company suspend lines before due dates end?

I still went ahead and made the payment. Showed the bill at the nearest Vodafone Store at Punjagutta, Hyderabad as asked by the operator. Even then, my line was suspended for around 48 hours, causing me a loss of many calls. The bill was sent to an executive of Vodafone Punjagutta store and he sent it to the relevant head office.
It was finally restored after many tweets and calls.

From March 21 2016 until this time (16:00 hrs March 22 2016), my line is once again disconnected without intimation, even after paying all the bills. This is causing a loss of business, considering I'm starting up my own venture.
I want a 3 month bill amount waiver from Vodafone India for this inconvenience. Considering I have always loved the company, I do not wish to ask for a lot and I feel asking this is justified.

I have taken 3G connection and it was very much slow.I have complain several times ans no positive response came out frm them.

Dear land mark 2475sft mainroad par Hai tower insttal name laxmi devi pincoad 272172 Garam bedukhor disst santkabir nagar

Dear Sir/Madam

An amount of Rs 90 has been wrongly deducted from my number on account of LIVE TV subscription which i have never subscribed to.

This is another marketing malpractice of vodafone duping customers of their money.

Kindly look into the matter so that vodafone credits my money back into the account.

Name : utkarsh tripathi
Number : [protected]

Dear Sir,

My complaint is against vodafone India for activating
unnecessary subscriptions on prepaid numbers and debiting
funds from account without the knowledge of the customer.
Recently they activated one MINI MOVIES subscription on
my prepaid number and debited 70/- rupees without my knowledge.
When i contacted the customer care people they said i have activated it.
Sir i am a working professional. So do i have enough spare time to
activate such stupid packs. Isn't it some kind of harassment or cheating policy
the vodafone company is following. I really doubt what kind of ethics and compliance
they follow in their organization. I request you to take some serious actions against
such people.

Thanks,
Preet Kumar
Ph. No -+91-[protected]

Sir,
I am using Vodafone postpaid connection for last 4-5 months. A service called Vodafone Juice Up pack has been automatically activated in my mobile without any prior knowledge and without my consent. Every month I was charged Rs. 35. in postpaid bill.

Dear sir/mam,
I am requesting u to plz disconnect my postpaid service as soon as possible.
[protected] its my no
plz take care of my complaints as soon as possible

I got a call to change my plan from a certain Vodafone Executive Arun Kumar. Kumar purposely concealed facts about the new plan and misinformed me. He said the new plan would offer me more benefits and would simply be an upgrade of an existing plan. The existing corporate plan offered a 25% discount . Kumar told me the corporate plan would continue even if I changed the plan. Not only did the corporate plan dissolve but it is now a botheration to get back the corporate plan. This over the phone push sales by cheating and lying to customers is absolutely incorrigible.