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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 718

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S
Swapnil V Chavan
from Delhi, Delhi
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False commitments and rude behaviour

Address:400068

Dear Team.

I am using Vodafone prepaid no. On Friday 11.03.2016. I have received a call from Vodafone (Ms Neelam - Contact no +91 [protected]) for conversion of the no. from Prepaid to Postpaid plan and offered me plan of Rs.299/-. I agreed on the same and told that I will give my necessary documents and Rs. 150/- towards security deposit only if the plan will get activated by Saturday 12.03.2016. I categorically confirm that...
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gopinath amingad
from Hyderabad, Telangana
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Fake caller Id

I got call from [protected] with a fake caller id college hostel. This fake caller I'd is bit anxious to parents towards children. Please trace out the culprit....
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S
shrivanikirthi
from Chennai, Tamil Nadu
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Amount Not refunding

Address:600015
Website:vodafone.in

I've recharged for 449 pack in Vodafone. They had debited my amount in my account. but recharge was not successful, i didn't receive my refund amount. So many times i have complained in Vodafone customer service.
Date of Recharge: 13th January 2016
Amount: 449
Requested for refund....
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Address:New Delhi, Delhi, 110092
Website:Vodafone

My phone reception is extremely poor and we are unable to hear a single call without disturbance. We requested new SIM cards which were supposed to be delivered within 24 hrs however past 48 hrs after calling again I was told that we are lying and the sim can only be delivered in 48 hrs and the customer service was doing me a huge favor and escalating the SIM card delivery for me in 24 hrs. Also the poor connection problem in this age and...
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Address:Chennai, Tamil Nadu, 600119
Website:www.vodafone.com

I raised request for port put of my Vodafone mobile number from Maharashtra to Chennai many times.Request is not processed.When I called their representative or Live chat discussion.I got many replies which is not at all acceptable. This is happening from last two months.When I drop an email to their corporate service desk I didn't even get reply(corpcare.[protected]@vodafone.com and corpcare.[protected]@vodafone.com) dropped an email for 4 to 5 times....
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S
Shomo
from Hyderabad, Telangana
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Sharing the personal registered email address to spammers

Address:122002

Hi Sirs,

This is regarding a complaint against Vodafone who used my registered email address [protected]@gmail.com and shared to spammers and I am sure its from Vodafone only as the Contact owner name is Anshul in Vodafone records only with above mentioned email id.
Spammers contact me with Anshul Heading clearly suggesting the violation of privacy by Vodafone. please take some steps against them....
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A
amitkumchauhan
from Gurgaon, Haryana
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Poor Network Coverage

Address:New Delhi, Delhi, 110014
Website:www.vodafone.in

This is regarding Vodafone Poor Network Coverage, My Mobile Now is [protected] and I lodge a first complaint regarding network Issue on 17th Oct'16, wherein My complaint number was[protected] and I got revert by 29th Oct'15 that we understand there is a problem with Network in your Area and we are working on this, by or before 20th Dec'15 this will get resolved.

I waited but no Joy, I was also engaged but than again I reminded...
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P
pradeepnegi66
from Delhi, Delhi
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Prepaid to postpaid vodafone

Address:New Delhi, Delhi, 110092
Website:www.vodafone.in/home-delhi

I am a prepaid costumer in Vodafone. last 1March i was apply to postpaid connection . And i was pay 250 Rs. to Vodafone executive and he told me that with in a 72 Hr . you connection will be activate but now is 15 March and when i was visit his service costumer then they told me that our verification executive was visit your home but there was lucked. And he visit 14 March 2016.
And they told me 72 Hr....
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A
Amit Mandal Mandal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tariff changed illegally

Address:Kolkata, West Bengal, 700124

Postpaid number : [protected] (Kolkata)

I changed my plan from sep 149 n cug to e_connect 299 3g but i requested to you to keep intact my two bill discounts (Rs.50+15% 2g volume discount). I have been given rs.50 discount so why is another discount is withdrawn ?

I clearly mentioned it on my email dated 27/10/15 and 28/10/15.
Even on telephonic conversation to [protected] on 28/10/15 at 7.44 p.M i forbade...
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Kakuli Mandal
from Goalpara, Assam
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Tariff changed illegally

Address:Kolkata, West Bengal, 700124

Number : [protected]

Yesterday(14/03/16) At about 1.09 pm a request was taken and the request no was[protected].In the reply email I came to know that my plan will be changed to E_Connect 3G 299 with the bill discount Rs.100. Today(15/03/16) my plan has been changed, but where is this discount ? Please attached this discount with my number ?I didn't want to change my plan without this discount .
For any discussion call...
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Priya128
from Pune, Maharashtra
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Forgery/prank calls

Address:411028

The number calls and asks for ATM information. When you ask to provide his company details, he keeps asking for ATM details. When you say you will file a police complaint, he will start abusing . Kindly track this number and take necessary actions. I have the phone recording too if its required...
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Address:New Delhi, Delhi, 110025
Website:www.vodafone.in

I have owned two Vodafone corporate no#s and firstly every month I have to call customer care to get my monthly bill and fake charges is always been found in the bill.
Every month I have to call customer care to get my bill on email Id. When I complain about fake charges my bill the my call was placed on hold for 1undefined time and finally gets disconnected at a sudden. ITS TOO Frustrating and disgusting....
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A
Arumugam Tvl
from Chennai, Tamil Nadu
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Excess billing under the heading downloading charges

Address:Tirunelveli, Tamil Nadu
Website:Inperson

Charged under the head video club pack has been renewed and Rs.49/- has been charged for this week. With out any information...
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Address:New Delhi, Delhi, 110050

Firstly they wrongly cancelled 2 of my numbers. Then they offered much resistance in reinstating the pending balance & data to my newly issued number. A week on, without any usage, all my data has vanished. What's worse, even all balance has been deducted! Why this torture?...
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R
RaheelShah31
from Mumbai, Maharashtra
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Bill cycle messed up since 2 months

Address:Mumbai City, Maharashtra, 400061

I have raised multiple request against vodafone for my billing cycle and till date the issue is not solved .Kindly take this on prority request no[protected] and the latest one[protected] .Kindly do one thing right Vodafone .Frustrating ......
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M
Mandeep 7821
from Mumbai, Maharashtra
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Data fraud

Address:Mumbai City, Maharashtra, 400005
Website:Vodafone

There has been an ongoing fraud that my data is never working and yet it always shows that i have crossed your data limit. At present my data plan is for 2GB, yet I received a message....
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kandala bargava
from Hyderabad, Andhra Pradesh
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Refund of registration and tax amount

Address:560061

According to the advertisement given in dc classifieds we made an agreement with vodafone india (Shriram communication pvt.Ltd) on 19/11/2015 (Regn no.740/993)for installation of signal towers. According to the agreement we made registration fee payment of rs.1750/- on 19/11/2015 and tax amount of rs.18900/- on 21/11/2015. We made the above two payments by card to card transfer to the card no.[protected] account holders name-krishna...
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S
supriya-s
from Gurgaon, Haryana
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Poor network coverage and no internet

Address:New Delhi, Delhi, 110019
Website:vodafone.in

Dear sir,
My complaint is that i have very poor network coverage, no incomings calls and even i cant make any outgoing calls so you can imagine how am i living all these 4 months without internet and calls at my home. In case i have some personal exigency i cant call anyone and cannot do work from home in any emergency.
I am facing this problem since dec. 2015, and have been escalating to customer care and every time i get...
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Pradeep Kumar Upadhyay
from Patna, Bihar
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Regarding deduction from my vodafone no 9759405854

Address:Bareilly, Uttar Pradesh
Website:www.ConsumerComplaints.in

First of all I am thankful to Vodafone for reversing my money in my balance
which was deducted from my account for that service/application which was not downloaded by me. Now I want to say that no further services activation
on my phone should be apply....
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P
Prashant1689
from Bengaluru, Karnataka
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Mobile number portability issue

Address:Pune, Maharashtra, 411013

Sir,

i applied for portability from my gujarat voda number to maharastra vodafone on 23rd Feb 2016, till now my portability not completed.

i didnt to get satisfy answer from customer care.
please do some legal steps against this.
My Unique Porting Code is VG264155....
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