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Vodafone India Complaints & Reviews

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Updated: Apr 2, 2026
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A
AmanTharwan
from Delhi, Delhi
Jan 5, 2016
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Address: New Delhi, Delhi, 110017
Website: vodafone.in

Worst experience if any one wants to indulge, take vodafone. All time wrong bill, they give me, want you to fill it on time. On 16 december they retained me saying 199 and 150 Internet 3g plan. Still on 19 Dec when my bill generated they added 299 Money stated for 3g, What is this? This is last time I am tolerating this. totally Vodafone Postpaid sucks.
Vodafone India customer support has been notified about the posted complaint.
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    anjali rustagi
    from Mumbai, Maharashtra
    Jan 5, 2016
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    Address: New Delhi, Delhi

    I want to talk to a Customer care executive. Tried the complaint no. alot. Arrange a call to me on a urgent basis as I want to talk regarding my bill details and running postpaid plan.
    Vodafone India customer support has been notified about the posted complaint.
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      sandeepprakash
      from Gurgaon, Haryana
      Jan 5, 2016
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      Address: Gurgaon, Haryana, 122102

      I'm using the axis bank my choice Credit card for last 1 year. I was called by a Axis bank personnel today on dated 5th Jan 2016 for adjustments of my 5000 points against my outstanding credit card amount bill, For which he ask me the details of my card no, Expiry and CVV no to adjust the points and by mistake i give the details. But with in a few second, I received this message on my mobile "Rs.5000 was spent on your Credit Card XX4134 on 05-Jan 2016 at VODAFONE-BILLDESK. Avbl Lmt: Rs.6985.74 Track spends with Axis Mobile: http://goo.gl/V1isPP". When i got this message immediately i blocked all my cards both debit and Credit card now. I didn't do any transaction i called axis bank call center they said 5000 Rs is n pipe line they have taken the complaint to block the card and reverse. but i am really surprised that with out any pin no or otp no how can they have deducted the amount. This is something they should look seriously. Mean while they send me a form to fill it up to recover the amount with is 3 days. Thank you Sandeep
      Vodafone India customer support has been notified about the posted complaint.
      hi
      On 22nd January 2016 i got a phone call from mob no: [protected] stating that they are calling from AXIS credit card and want me to redeem reward points so they were asking all credit card details and also when i got a OTP on my mobile, they asked me to give that so that they can credit cashback. I did give them OTP without checking whole msg, its then when i realized its a fraud but it was too late. they made a payment of Rs. 5000/- from my credit card to VODAFONE MUMBAI BILLDESK IN. after that i had called to AXIS Bank credit card customer care and after hearing all they blocked my credit card on same time.
      hi
      On 22nd January 2016 i got a phone call from mob no: [protected] stating that they are calling from AXIS credit card and want me to redeem reward points so they were asking all credit card details and also when i got a OTP on my mobile, they asked me to give that so that they can credit cashback. I did give them OTP without checking whole msg, its then when i realized its a fraud but it was too late. they made a payment of Rs. 5000/- from my credit card to VODAFONE MUMBAI BILLDESK IN. after that i had called to AXIS Bank credit card customer care and after hearing all they blocked my credit card on same time.
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        Nishat001
        from Jaipur, Rajasthan
        Jan 5, 2016
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        Address: New Delhi, Delhi, 110035
        Website: www.vodafone.in

        Hello My name is nishat. I had called customer care of vodafone regarding deduction of balance this one is happens twice they said there is no deduction from our side and when I say that I will complaint...so they laugh and use abuse language and hangup my call. Please resolve my query asap.
        Vodafone India customer support has been notified about the posted complaint.
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          Ravi35
          from Noida, Uttar Pradesh
          Jan 5, 2016
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
          Website: www.vodafone.in

          Hi, myself Ravinder Kumar from Noida, Im using Vodafone postpaid 971100**** since 8 years. I paid my November month bill on 10.12.2015 (before due date 12.12.2015) and yesterday on 04.01.2016 Vodafone barred/blocked my outgoing calls, , which is very very shameless and embarrassing. Though i was getting intimation SMS and calls regarding unpaid bill (which is already paid by me on 10.12.2015 at Vodafone Store, Sec-18, Noida) amount since 15.12.2015. Even I told them that I have already paid my bill and gave them payment receipt number too but in-spite of this and without any verification they barred my outgoing calls. I called up customer care but no any single response from them. Now I have to beg to my friends and office colleagues "Can I make a call from your mobile.. because vodafone blocked my outgoing calls for no reason." I have been noticed since many years that Vodafone looted our hard earned money by giving cheap scrap and worst services in India.. with very worst signals.. so many call drops.. Vodafone 3g works like 2g. Is there any need of such kind of fake cheater company in India... Shame on You Vodafone !!!
          Vodafone India customer support has been notified about the posted complaint.
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            kumar9993
            from Hyderabad, Telangana
            Jan 5, 2016
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            Address: 500013
            Website: afone celular services

            Repeatdly make ing calls to the personal number and harrsing by putting messages constaltly i request you to please take action about this number [protected] thank you
            Vodafone India customer support has been notified about the posted complaint.
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              A
              AMRINDER SINGH
              from Bengaluru, Karnataka
              Jan 5, 2016
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              Address: Ludhiana, Punjab, 141007

              Yesterday on[protected] vodafone has been activate tubeworld service on my number [protected], I have not requested any such pack on my number through internet and message. So today i call to customer care 199 to deactivate this above service he told me that service has been de activate shortly and 35 rupee charges was applicable on my bill circle. So i requested you please waiver this charges that will be deducted this month bill. Amrinder Singh
              Vodafone India customer support has been notified about the posted complaint.
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                RINI JAIN
                from Mumbai, Maharashtra
                Jan 4, 2016
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                Address: Bangalore, Karnataka, 560037
                Website: www.vodafone.com

                Vodafone is giving me worst time of my life by overcharging me on 3G services & on top of it not responding against my complaints . I am a victim of inflated bills (4640) for last month now & every single time the bill is generated I have to bang my head with the reps there to get those fake charges removed. This month yet again they have been consistent & persistent in overcharging me for data I have not used.
                Vodafone India customer support has been notified about the posted complaint.
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                  sachinsaini94
                  from Delhi, Delhi
                  Jan 4, 2016
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                  Address: Udham Singh Nagar, Uttarakhand, 263153
                  Website: vodafone.in

                  My vodafone number is [protected] yesterday night vodafone activate glam doll pack in my mobile number and deduct money 75 rupee in my vodafone balance . d i have call vodafone customer care but customer care call disconnected 4 time and i am very trouble please solve my problem hurry. please help me for refund my balance
                  Vodafone India customer support has been notified about the posted complaint.
                  Same problem has been happening with me sce e3months. And I dont even know about this pack. My number is [protected]. please remove this pack. Or I may change the operator.
                  My number is [protected]. Just rs.75 has been dedicated without my permission. Customer care has not been given any reply about this. Kindly take action.
                  Same problem has been happening with me 20/3/16. And I dont even know about this pack. i have call vodafone customer care they also dont know about this pack Realy waste Vodafone. So many times they dedected money.
                  First write a mail to Vodafone Customer care.
                  If they don't solve the problem then Just Write your complaint to CPGRAMS and see the effect for yourself, Include the docket no of complaint to Vodafone for reference purpose.
                  The link is http://pgportal.gov.in/GrievanceNew.aspx .
                  Select Grievance concern -->Central Govt then under Ministry Select --> Department Of Telecom.
                  It is a Central Govt. Grievance Redressal Mechanism and it works very fine.
                  I was able to get a refund of Rs 3000 from Vodafone following this approach.
                  And Yes Don't forget to tell others about CPGRAMS.
                  Same happened with me today. My number is [protected] and rs 75 was deducted for glam dolls pack without my consent. I will report this in CPGRAMS
                  What the heck Voda, I thought we had something special and then you screwed up !
                  Today I also got to know that this pack was activated on my no from last 3 months.

                  Upon calling to Vodafone executive, they told me that this is a server request which generally activated from third party when you click on some popup (advertising sites)

                  Only 2 question;

                  1. I strongly believe that this is a scam and without knowing the services if vodafone is entertaining these type of service provider is highly unethical and I believe that Vodafone is also involved in this to make money.
                  2. If they already knew about the problem of this value added service (why they have not stopped it till now) this shows that they are not customer centric organzation.

                  I condemned this unethical approach of vodafone.

                  Hope you guys can help me out to bring this to hivodafone management notice.

                  Regards
                  ayush Varshney
                  [protected]@gmail.com
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                    nitishchauhan
                    from Delhi, Delhi
                    Jan 4, 2016
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                    Address: 110030
                    Website: www.vodafone.in

                    I want to file a complain against your customer sevice okhla centre your representative abuse me 3 times in night at around 1:26 am, i have recorded thier call, and i make payment after that my number outgoing is not active whtais this matter with this number, i call 2-3 times in week to customer care from last 3 months, as you told me that my number credit limit is 1500 then my bill is 1200 for this month and i pay 500 then why my outgoing is not active can you answer me please .. hope you can under stand, i request many time to increse my credit limit but you decreased my credit limit incase of increase, and you stop my service 3 -4 time in month, i pay my bill before due date, your customer speak lie evertime they says your number will work after 2 hours .. i am tired right now, tell me solution please
                    Vodafone India customer support has been notified about the posted complaint.
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                      dips72
                      from Kolkata, West Bengal
                      Jan 4, 2016
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                      Address: Khordha, Odisha, 751009

                      I have been paying before due date since I have ported out off Docomo to u, specifically I have cleared more than my billing amount before the due date I.e 19th of the month. Today my outgoing was barred without any given caution and warning, no sms that I have overstepped my credit limit which I realized after calling the customer care. Frankly I am not a psychic to get a dream regarding my usage and billing amount nor you are a monopolistic operator to Barr my outgoing arbitrarily. Frankly, I have had a connection of BSNL since inception in the city but never had to counter such embarrassing situation. One has to learn some business from your company, when you to collect you are the most proactive and autocratic without notice, while master the art of deferring in paying taxes to Govt of India over a comfortable time spread. Hats off. Afterall Vodafone in India is Batata vadagone.
                      Vodafone India customer support has been notified about the posted complaint.
                      Hi, myself Ravinder Kumar from Noida, Im using Vodafone postpaid 971100**** since 8 years. Same is happening with me. I paid my November month bill on 10.12.2015 (before due date 12.12.2015) and yesterday Vodafone barred/blocked my outgoing calls, , which is very very shameless and embarrassing. Though i got intimation SMS and calls regarding unpaid bill (which is already paid by me on 10.12.2015 at Vodafone Store, Sec-18, Noida) amount. Even I told them that I have already paid my bill and gave them payment receipt No. too but in-spite of this and without any verification they barred my outgoing calls.
                      I called up customer care but no any single response from them.
                      Vodafone looted our hard earned money by giving cheap scrap service. Is there any need of such kind of fake cheater company in India...
                      Shame on You Vodafone !!!
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                        karan karan
                        from Delhi, Delhi
                        Jan 4, 2016
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                        Address: 110078

                        I changed my connection from airtel to vodafone. They took 15 days to do so after multiple calls. They told me the plan of Rs. 399 postpaid but its been 3 days some other different plan is showing and they are not responding properly.
                        Vodafone India customer support has been notified about the posted complaint.
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                          Afsal bappu
                          Jan 4, 2016
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                          Address: Thrissur, Kerala, 680681
                          Website: www.vodafone.in

                          Myself afsal bappu from dubai .i am residing in uae and when i went in vacation in india, i took a vodafone connection and i paid the whole bill and closed the connection and everything was well cleared from vodafone office in trissur .as per their promise they should refund back a deposit of 10, 000 inr which is not refunded from last one year ..i always use to send them reminders but they dont care .can you please assist me to take an action against this cheating
                          Vodafone India customer support has been notified about the posted complaint.
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                            Madhuri Kothari
                            Jan 4, 2016
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                            Address: Jaipur, Rajasthan

                            Dear team, Please see my last three month I have don't use access data, but current month bill approx 3300/-plz way extra uses charges amount I can't pay bill amount. I am waiting for rply --
                            Vodafone India customer support has been notified about the posted complaint.
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                              Nikki1990
                              from Pune, Maharashtra
                              Jan 4, 2016
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                              Address: Pune, Maharashtra, 91

                              I got a Fake Call from Pakistan telling about lottery, i was knowing about such fake calls, when i said better you keep this, he started scolding that --- What you indians have, Poor people in very rough tone in hindi. and keep on saying "Kya hai Hindustaniyo k paas" ... It was very Rude and Cruel. Whom to contact and how? I tried Calling 100 but its saying its wrong number. I called Vodafone, they said you need to block this number.Thats it!!! Is this the solution?
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                                sana.123
                                from Hisar, Haryana
                                Jan 4, 2016
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                                The issue is going since months. Vodfgone so called service provider is telling that they havet recieved the payment for 2000. Which was already paid before the due date . Also have provided the bank confirmation that the vtransacton was succefully gone to service provider . still they are embarrising and bugging . even n no of times i recieved a apology from customer care that the payemnt will be updated and again after two days they send me mails for bill not paid. This is really sad to see how vodafaone is embarrising customers. when mistake is from their payment department .
                                Vodafone India customer support has been notified about the posted complaint.
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                                  venkat28178
                                  from Thiruvananthapuram, Kerala
                                  Jan 4, 2016
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                                  Address: Munger, Bihar, 721301

                                  Sir I am the user of relaince sim card from last 10 years Last month all of sudden my network stopped I then informed to relaince office.they said your number port (number portability)to Vodafone.with out my information how they did this I cant understood.then I went to Vodafone office they said your number ported by our distributor I asked the information but they denied.then I asked sim card with same number then they said u will not get prepaid sim .u have to go for post paid plan then we will issue sim of same number.then I said I will launch complaint against u then that said ok ser I will issu prepaid sim with my supervisor orders for that tomorrow my agent will come to your house for address verification and u give him necessary documents I did the same but still thay are not issuing sim and not giving response to me my mobile number is [protected].ser what shuld I do my question is without my permission thay ported my connection and for that December 15 my connection stopped .
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Dear Venkat,

                                  We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

                                  Regards,
                                  Reliance Communications
                                  Dear Venkat,

                                  Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.

                                  Cheers,
                                  Reliance Communications
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                                    sachinsaini94
                                    from Delhi, Delhi
                                    Jan 4, 2016
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                                    Address: 263153
                                    Website: vodafone

                                    Glam doll service activate my number [protected] without my permission .and 75 rupee deduct my mobile balance. i have call customer care but care disconnect call every time . so i am very worry please refund my balance.if vodafone not refund my balance i have complaint consumer forum.and take action hurry. dission is your end.
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                                      atulitchokhani
                                      from Guwahati, Assam
                                      Jan 4, 2016
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                                      Address: Kolkata, West Bengal, 700071
                                      Website: www.vodafone.in

                                      Dear Sir, This is with respect to my latest bill of my number [protected] where i have been charged rs 13, 046 Towards Data Services while on International Roam. I am 100% sure that i have not used any such services as i have been on roaming a few times on the same number and never do so cause i am aware that the billing is v v high. This time they have raised a absorb bill and threatened me to block my number if not paid and hence i have had to forcefully give them a cheque of the amount in addition to a advance of Rs 3000 CASH for my number to be active and afloat. As a businessman i cant afford to have my number off and on compulsion have had to do this. Please find a solution to this issue
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        Hem 33
                                        from Pune, Maharashtra
                                        Jan 4, 2016
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                                        Address: 411028
                                        Website: Vodafone

                                        I have Vodafone Mobile number [protected] from last 8- 9 years earlier I had post paid connection but when I realise that unnecessarily extra bill charging by company so I switched over to prepaid connection then 5-6 months ago company employees came and convince me for post paid connection with attractive plans but in last month I realized company had charging extra plan charges that I had not requested and also fake charges are there then from wanowadi office they said we will reverse your amount so no need to pay nest bill so we not paid and now my out going services are disconnected. what this when our money is with you then how you suppose to do this and I demanded every time for detailed bills but I had not received in details.
                                        Vodafone India customer support has been notified about the posted complaint.
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