Vodafone India Complaints & Reviews

I have recharged my number [protected] for 164 (which is a special net pack 1GB for me). but it recharged for 169 ( which is a booster). I am already having a booster in my mobile number... While speaking about this the customer care higher official just disconnected the call... Wrong customer service. Worst mannerism of dealing with customers. and very worst website design...

I am a regular customer of Vodafone from last 6 months. My contact #[protected]. The vodafone is continuously charging wrong bills from last few months. The customer service personnel has informed about some free services like free roaming, 10, 000 SMSs. But they are adding the roaming & SMS charges in their bills. Also, additional call charges are also there. Neither there local customer service personnel is responding to my calls, not their corporate support is helping much. Please arrange to refund the additional charges added in my bill. I have paid my previous bill, but I don't know why they have stopped my services. Need your intervention in this issue. I am highly dissatisfied with this kind of pathetic services.

This is inform that my contact no [protected]..post paid connection...is not working since (2nd january, 11.15 HRS) yesterday morning..thank to the filthy global giant service provider by name"VODAFONE" ...my ASSociation with this good for nothing service provider is only 10 years old...my only mistake was requesting for sim change request ...for which TAT time for activation of replaced sim was 2-3 hrs max...but now its more than 24 HRS and still this are notable to activate an existing 10 year old connection...awesomeness of a different jaunre all put together...every time i call up the VODAFONE CALL CENTRE ...to check on the activation status...they have scripted reply ...its a "major technical failure internally"...shame on u ..shut ur shop and pls leave for competitors to take up the business opportunity i[censored] can't handle customers of more than 10 years with you...

My mobile no [protected] service opr- vodafone vodafone activated some services on 28 dec 15 and deduct my balance 190. i call cc no[protected] again and again but no any needful action

My Uncle's Vodafone number ([protected]) was charged with INR 75 for some random VAS pack which was accidentally activated by Vodafone on his number. He complained about the same very next day and the customer executive accepted the glitch and assured that the debited amount shall be refunded in 24 hours. But even post 24 hours the amount was not refunded, so he called the customer care again and this time around, he received a reply from the executive that the request has been taken, but due to system downtime the amount will reflect in the account only after 30 minutes. This assurance too like earlier one proved hoax. The last correspondence he had with the CSE, assured the balance to be credited in 13 minutes. Just so you know 13 minutes have never been so much longer than 48 hours ever. Such deficiency in service that too with a customer who has been loyal association to you, isnt expected from a Telecom Giant like yours, which has been the customer's favorite for years now. Please resolve this issue at the earliest or he shall be compelled to port out.

I am using Vodafone postpaid sim.This sim card bill pending. I am clear of this bill, after network no activate.This Sim phone number [protected]

I am using 3g on my mobile no [protected] and bal was 1574 mb and last date was for 3g data is 4th Jan. So I was try to recharge 3gb int pack but unfortunately I have pressed *444* for my mobile and all my data gone in sec.i have contacted support person of Vodafone but they refuse to help. This is one type cheating to their loyale customer. Pls do needful to reverse my data bal.

Hi sir . I am lourduraj .D My number [protected] 02.01.2016 at 10.40.am I am activate net pack Rs. 142 1Gb 14 days validity . But not activate my net pack. Then I am ec recharge toRs. 142 activate my number . . this number evening 5.15pm activate another pack activate and Rs.142 debit my main balance amount.I called customer care not responding that problem pls help and refund my balance. In caus not refund my balance I change to another net work. PORT reference no.VT566885

I am using vodaphone postpaid connection (corporate plan E_Connect_3G_375) at Pune from last 1 year and using. In this plan I should get 1GB 3G data, after that it is normal 64KBPS unlimited. I have no bad experience during roaming from last 1 year till Sep. This time in October 2015 it is totally hazard. They charged 10 rupees per 1 MB during Oct-2015 in roaming. But this never happened in last roaming during March 2015 / June-July 2015. For data usages I got bill of 1700 for using of 170 MB and tax is 14%. Same thing happened to some of my friends from Mumbai who are using postpaid and roam during November. Same thing happened with him, vodaphone charged him 3000 for 300 MB. and including 14% service tax it becomes 3420. But as per my experience other mobile operator not charged if this is unlimited plan. We both talked to customer care may times, but no help. So I am changing my same number to Airtel or Idea portability. In India there is no value of consumer complain. So only way to awareness to public is do write feedback on different forums. At least some will get help. If you are victim of same from vodaphone, my personal suggest to change operator. I am not telling all operator 100%. But we can make awareness if somebody making fool to customers

I am not able to use my mobile at my home .. from last many months I am facing this problem and after 100 times of complaint no result... every time they say 2-3 days and they forget..in my house my mobile is mostly out of network coverage or call drop... fed up with this service... want to shift to another company...

I ported this no. the no was ported our on 30dec. Since that day getting no networks and getting only no is temporally out of service. Call so many time but no result. my alt no-[protected]

Hi, I am using a postpaid connection with Vodafone, Under my bill plan I have asked customer support agent to de-activate my internet plan where they never deactivated nor adjusted in the bill. My contact number: [protected]

Disappointment- The Internet Data consumption charges for Nov 2015 has been excessively charged without the actual usage. I have never consumed such a high data on internet ever. I urge to re-issue the correct bill according to the usage as this is completely a technical glitch due to which i am not in favour of paying the said amount.

I have taken vodafone sim 1 month back. to be frank this is fucdddking network and they customer care support is worst. i have used idea, tatadocomo and airtel but i don't see this type of worst service. i you call customer care it wil take 30 min minimum and they will charge 50paise for every 3 min. if am waiting when 3 months will complete to change to another network. i am really frustatd and they are torturing customers. please don't port to vodafone. they will show you hell. please folks don't take vodafone. worst network and worst customer support.

I have 31 mb net balance in my account but u have deducted 23 rupees from my main balance... R u trying to cheat us... This is the worst network i have used...in Tamilnadu

Today at around I have recharged my cell No. [protected] for Rs. 65.00 and the total balance was shown as Rs. 66.0 00 after a few ninutes i received a message regaring deduction of Rs. 45.00 on account of activation/renewal of beauty fix. immediately I wanted to contact the vodafone care centre and talked a rep Mrs Surya regarding the problem but she was even notagreed upon the deduction of the amount and just saying Rs. 3.00 only has been deducted. Consequently I forwarded the same SMS to 199.00 as a proof. But still lthere is no action on it nor my money has been refunded till now. Onlty the reply comes please call on 199 which is not a valid No. it is only to make the people engaged and run behind and wasting their times. My amount has been deducted and now I am the fool, whenever I wsanted to talk I am being charged for it for all non senses in automation but still far away from the Executive to talk. Its only harassment of the customers by the care centres. I had never activated any value added services but they have done in auto land deducted the money. For God shake do not cheat and loot the customers who had never lent a single penny from you earlier. Please do not act like a dictator act like a businessbody. Please refund my money immediately, otherwise I will forward the same to TRAI/Consumer forum for further disciplinary action. I kinow now I can not talk to lany customer care rep again since they kinew the case and they will never attend. Now the position is just as " DAM DO AUR DARBAJE JOOJHO" get deducted the money by you people and be fun and fool of them. The details of the message are as "YOUR SUBSCRIPTION FOR BEAUTY FIX SERVICE HAS BEEN RENEWED AND RS. 45.00 HAS BEEN DEDUCTED. THE SERGICE WILL GET RENEWED ON 17/01/16 TO DEACTIVATE SMS STOP TO OR CALL 155223 (TOLL FREE) RECEIVED 21.19.21 ON 02/01/16" Ffor your kind information I am not a lasy I am a gentle man then what is the relevance with thd beary fix. please clarify. My money is to be refunded immediately, since I have never taken any loan or money from you earlier. if you can not do that then please give me in writing that please disconnect our services. BL PRAJAPATI, INS RAJALI CAMP POST ARAKKONAM My email id is [protected]@gmail.com

I am holding the following vodaphone nos : [protected]/[protected] & for the last few months I am unable to send any SMS from them. Today I have paid Rs251/- for an Internet Pack on no [protected] and the same cannot be activated. This is a serious malfunction causing much embarrasement. Pls look into the matter & take necessary remedial measure failing which I shall take up my complaint with appropriate authorities . Thanks Sujit Guha KOLKATA

Plz improve a vodafone tower issues in my area Vrajvihar residency sarthana jakatnaka. i have tied of vodafone signal of my home so no use of internet and some time my call is cut off and so my money is very lost. plz help to me improve to my area of vodafone network problem

My numbar is [protected]. I port from idea to vodafone my idea sim is deactivated from 4 days bt my vodafone sim is not acivited please check

I am holding a Vodafone no [protected]. My outgoing sms have been barred without any information. Please look into issue and clear as soon as possible.