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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 762

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M
malli mayakar
from Mumbai, Maharashtra
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Fooling customers with wrong postpaid offers

Address:560018
Website:vodafone

I have ported from Airtel to Vodafone as it is providing good postpaid offer. But even after confirming the offer they have activated my sim with some different offer. Just for attracting customers they are telling some fraud offers and fooling. They are least bothered to listen to my problem. They are ignoring once it is activated. My No : [protected] POC from Vodafone : [protected], [protected]...
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Address:Coimbatore, Tamil Nadu, 641002

My vodafone number - [protected] I never subscribed for any service from you other than my default package and suddenly i receive a message saying i subscribed for live tv eventhough i sent message to 155223 requesting to deactivate it but that never took place after rs.45 has been charged i got the message for deactivation. why are you cheating people this way aren't you service providers ashamed for automatically upgrading the unsubscribed...
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T
Timothyrajkumar
from Bengaluru, Karnataka
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Unused charges and unethical behaviour

Address:600063
Website:vodafone.in

Every month since November 2014 till July 2015, each and every month i am charged an unused amount on one thing or another. After they do the adjustment in the following month. They charge me for something which i never used and disconnect my outgoing and the collection agent will call and speak as if he gave me some debt and am not paying it back....
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A
ashish.choudhary08
from Mumbai, Maharashtra
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Sim card deactivated and still accept the payment

Address:400072

I was not in india from feb till nov, when I came back and want to the Vodafone store to re activate my number, they told me that my number is being de commissioned and Vodafone has not received any payment on this mobile number. I have paid the outstanding bill of Rs 1500 for the Vodafone mobile number [protected] on 11th Aug 2015. It is also reflecting in my Credit card statement. Please find below the transaction number which was provided...
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S
sid_smacker
from Mumbai, Maharashtra
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Balance in my prepaid cards deducted automatically

Address:Mumbai City, Maharashtra
Website:www.vodafone.in

Since past 1 year, after every successful recharge on my vodafone card, there is a balance deduct of random amounts eg. Rs. 28, Rs. 40, Rs, 60. Whevever I call customer care for rectifying the issue, they end up saying this cannot be done as there was an international call received but I never got an international call at any point of time. Also, they never give any details of the call received. Please help me solve this issue and guide...
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M
Manojkumaryadav
from Udaipur, Rajasthan
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Deactivated my no. Without my knowledge

Address:122002
Website:Consumer complaint online

My no. [protected] has been deactivated by Vodafone store.After enquired I found request has been raised by my late husband brother. I am his legal wife, he gave me the no. On his name only, all billings and email address has mine only. The no. is in India only and my husband was in Singapore on work visa. Also, this no. is under investigation by Singapore police, my husband death was not normal case is under investigation.Also want to inform...
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A
Ayush Khanaie
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Vodafone sim registration failed

Address:Anjar

Dear sir My self K.singh mobile no.[protected].since 1months sim card registration failed.many time call to customer care but still not working. Please do the needful. Regards. KSingh...
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U
Umesh Seth
from Noida, Uttar Pradesh
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My number 9999007000

I went to voafone store d mall rohini on 18th dec. for sim replacement but was told that there system is not working the again on 19th they replaced the sim but the lady at the store forgot to upload my documents and went on leave, on 20th after arguing for about one hour the documents were uploaded at 8 pm even then the sim was not activated then i went to the store again and i was told that they have escalated my complaint and i was told...
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D
Durgesh Trivedi
from Pune, Maharashtra
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Recharge not done

Address:Pune, Maharashtra, 411021

I have using the recharge of 57 Rs for 30 Paisa calling from last 2 years on my prepaid mobile .Recently I did it on 28 Nov 2015 .I got the message for recharge success full I had the balance of 407 Rs that time .But even after the recharge the money deducted from my account is for norma calling 1.20 /Min .I am heavy user on STD call .So this recharge matter more to me. Today 22 Dec I went to vodafone store in Kothrud near ICICI bank .The...
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Durgesh Trivedi
from Pune, Maharashtra
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Recharge not working

Address:Pune, Maharashtra, 411038

Hi, I have using the recharge of 57 Rs for 30 Paisa calling from last 2 years on my prepaid mobile .Recently I did it on 28 Nov 2015 .I got the message for recharge success full I had the balance of 407 Rs that time .But even after the recharge the money deducted from my account is for norma calling 1.20 /Min .I am heavy user on STD call .So this recharge matter more to me. Today 22 Dec I went to vodafone store in Kothrud near ICICI...
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R
rohitbaviskar
from Mumbai, Maharashtra
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Extra amount charged-refund requested

Address:Mumbai City, Maharashtra, 400042
Website:www.vodafone.in

Hi, I have been following up with Vodafone for my 3 numbers [protected], [protected], [protected], where I have paid extra amount due to Roam-like home, CUG calling plan was not activated on my numbers in time, I have been following up since last 4 months but nobody is communicating from Vodafone, still CUG calling is not activated on my number: [protected] Kindly have a look at my mail sent to corporate.assist mail id from my mail ID: [protected]@gmail.com...
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R
Rajesh9176 0
from Noida, Uttar Pradesh
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Balance deducted from my account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

My number is [protected] and 250 rupees has been deducted from my account. And when I call on 199 it gives information that right now your call unable to transfer to customer care....
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U
U s k
from Mudhol, Karnataka
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Mobile currency diduction

Website:www.vodafone.in

I have purchased Vodafone sim last month. Vodafone network people have deducted Rs 40 from my currency. If we type *111# we get a page which has 8 options to select. These options are absolutely free to get information about Tariff Plans, Last 3 deductions, Recharges & Best offers. But in this menu Vodafone has given 1st option as Buy1Get1-CCD. To know what is Buy1Get1-CCD I have entered 1 and sent. Immediately Rs 40 is deducted and voucher...
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D
dhongade
from Mumbai, Maharashtra
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Bill discrepancy

Address:Thane, Maharashtra, 421605
Website:www.vodafone.in

Following is the mail(attached image) forwarded to Vodafone company.But, till date no action has been taken and they also cut my outgoing calls. this is my business no. so i am facing many problems. On dated 15/12/15 one of executive called me said me that your all charges has been waive off, just pay your outstanding rs. 1500/- (copy attached). I had paid that amount, then also they cut my outgoing. Many calls had been done by me...
+2 photos
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Address:Chennai, Tamil Nadu, 600130
Website:www.vodafone.in

Yesterday I got a message that a biscuit service has been activated on my mobile and Rs. 45 is deducted. I called customer care and deactivated this service. Your customer care representative told me that you might have clicked a link on your phone and hence this payment of Rs. 45 can not be waived off. I don't remember clicking any such link on my mobile. Can you please explain if clicking a link activates a service without my prior permission...
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A
anuppch
from Mumbai, Maharashtra
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Unnecessary deductions

Address:Raigad, Maharashtra, 410220

Hello, I had a balance of over 200 rupees in my account, but some unnecessary offers started one fine day and my balance has depleted to 80 rupees in 2 days. Is your company hacked, or are you knowingly pulling these scams? I am very irritated by this service; should it come down to me giving up my number? Anup P Chandar ph :[protected] Alt:[protected]...
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H
Hampanna M
from Hisar, Haryana
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Sim card registration failed (Porting from idea to vodafone)

Address:Bangalore, Karnataka, 560056

One of the telecaller from vodafone called to my offering beautiful offers and I was tempted to port my number from idea ([protected]) to vodafone. I submitted all documents, signed the application and sent porting message on 7th December 2015 to 1900 and received a message from 1901 with UPC number IX124686 valid till 22nd December 2015. I was given a new postpaid sim card by the executive. My number with idea got disconnected last week on...
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Address:639005

I requested a vodafone number to change from preapaid to postpaid 10 days before...on 20th december morning prepaid sim displayed no service..i inserted the postpaid sim they provided...that also shows the same...the number is [protected]...im missing lots of important calls...customer care also not answering properly..please take action as soon as possible...its been 3 days now...still no answer from the vodafone...they are saying the number...
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S
sourav692
from Mumbai, Maharashtra
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Online recharge Failed

Address:Mumbai City, Maharashtra, 400001
Website:www.vodafone.in

I am trying to rechrage my vodafone no +91-[protected] using online payment but everytime it is saying ( Vodafone cant accept the payment, your request for registration of MTS standing instruction for postpaid bill payment could not be processed)...my number is prepaid. Please let me know what is the issue....
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R
rsrakeshparasar03
from Solapur, Maharashtra
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Internet services

Address:Sonipat, Haryana, 131101
Website:Everyone

Dear Vodafone, I hv tried many times to connect to postpaid care, but not able to do. I m feeling I did mistake to decide to become a Vodafone customer. I was good with Airtel. Internet service under 3G superb there. Vodafone Internet is to slow like 2G. I think u should do some better to improve it otherwise I should go for further. Thanks, Rakesh[protected]...
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