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Vodafone India Complaints & Reviews

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Last updated May 27, 2024
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Vodafone India reviews & complaints page 77

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R
riazmather
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone Fraud messages and deducted amount from my vodafone account

I received the following message on 16 may on my cell phone :

Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7
Your balance is Rs. 1119.1

This is completely false. I did not choose any access of Games and Videos

Also last week
I received the following message on 12 may on my cell phone :

Hello!
Thank you...
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P
Prince0899
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Unnecessary deduction of balance

Vodafone keeps on deducting my balance by providing random useless services without even my concent.

For example
Hello!
Thank you for choosing to access app/portal_buying,
You have been charged Rs. 15
Your balance is Rs. 16.01...
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A
Areef Nadaf
from Bengaluru, Karnataka
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They have charges extra 1300 rs

My number is [protected] Vodafone has charged 1300 ra extra telling that 56000 special call hasb een made for 120 seconds.. It is straight cheating to customers...
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#
#fedup#
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Network Issue & Porting Issue

I've not been getting proper Vodafone India(now VI) network in my area, Malad West, Mumbai-400095, since the beginning of 2020 when I shifted to this area. I can't call someone from my drawing room or bed room and I've always to come to my window to speak. This means, I can't comfortably talk and I don't have any privacy for talking.

Further, the data is also affected due to the network issue. It works very slowly. I have hardly...
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I have changed my network from Vodafone to airtel but still i'm getting outstanding payment SMS. I have paid the outstanding amount on May 2 and i'm sharing my payment details in attachment.

My number : [protected].
Outstanding amount : 51rs .

I spoke with Airtel but they are saying that the SMS are coming from your network. Please get it rectify.

Due to this kind of worst services i have...
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R
rahulashu
from Noida, Uttar Pradesh
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To know validity of incoming

Address:N/a
Website:www.myvi.in

I want to know the validity for incoming, its not shown in any of the plans, If its not available in the plan it shows "truly unlimited calls to all network" but it doesn't show me "truly unlimited calls from all network" till when ? Most of the telecom companies got shut down as jio came, Voda merger with Idea also copied all plans like jio. But jio works on VoLTE and vodafone idea works on 4G so we do not need data to make calls why there...
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Date of incident :[protected]

Postpaid number in question: [protected]

Full description of the incident:

I got a new postpaid sim from velachery, Chennai branch and I was told that the number will be activated in few hours, but the number did not get activated at all, I was not able to call anyone since there was no signal, hence I never used it since then.

When they reached us...
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J
johnuchia
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Mobile recharge

Address:no6, tuscan elegance app, 16/1 bachammal road , cox town ,bangalore

My mums recharge expired . so i recharged for 249 and then another 10 bucks to ensure there is balance. i received the text for the 10 bucks which i did later. the 249 recharge is still not activated. what are you trying to do?@vodafoneIndia...
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R
Rachid
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Stealing data

Hi, I have a pack of 4GB per day data . For an few months I have noticed that every 1GB data gets exhausted in just 10-15 minutes, even when I am just browsing. I am not watching any videos but still 4GB data gets exhausted in half a day. Earlier even 1GB data took hours to exhaust while watching videos. Why is this happening?? Why is my data getting exhausted so fast?? I tried contacting the customer care but they never respond 😡. I want...
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R
Rachid
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Stealing data

Hi, I have a pack of 4GB per day data . For an few months I have noticed that every 1GB data gets exhausted in just 10-15 minutes, even when I am just browsing. I am not watching any videos but still 4GB data gets exhausted in half a day. Earlier even 1GB data took hours to exhaust while watching videos. Why is this happening?? Why is my data getting exhausted so fast?? I tried contacting the customer care but they never respond 😡. I want...
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B
babba123
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Internet not working

Address:M806 Alaknanda Apartment gomtinagar extension sector 4

My internet is not working...
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A
Ashish8055
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Not receiving calls

Hello,

User of VI sim from around 1 year pathetic service they have. In this year period replaced 3 sim because of network issue and uninformed disconnections. Now from Feb 2021 not receiving incoming call at my number. Raised multiple complaints changed sim again no response received. Now I finally decided to drop my number and not going to pay further bills.
Need to contact kindly contact me through email at [protected]@gmail.com....
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J
John Thomson
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Balance deduction

My Vodafone sim is deducting 25 rupees every month from October 2020 by saying I'm activated pre embedded games which I'm not registered any I'm getting sick about this and going to port my number to other telecom services...
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R
riazmather
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud messages and deducted amount from my vodafone account

I received the following message on 12 may on my cell phone :

Hello!
Thank you for choosing to access Pre Embedded Games,
You have been charged Rs. 25
Your balance is Rs. 1151.1

This is completely false. I did not choose any access of Pre Embedded games.

Also last week i received msg that

Dear Customer,

Thank you for choosing fun portal Games,...
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On November 26th 2021, i received an sms saying,

"Hello!
Thank you for choosing to access games and videos,
You have been charged Rs. 7
Your balance is Rs. 13.05
This is not the first time that vodafone has deducted money from my account balance for unsolicited services. Money has been deducted thrice before.
kindly refund the amount or alteast provide process or any information regarding...
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J
Joan Joseph Thomas
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Unnecessary deductions

Hello!
Thank you for choosing to access VIDEO,
You have been charged Rs. 15
Your balance is Rs. 20.6..
I am getting this message everytime i recharge and being charged 15 rs. Though I did not access or request for their service...
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Hi Team
I have been charges every month since November month for some different different amount. I don’t know what is the reason of the deduction.
I have not even surfed internet nor even using the no. frequently
Please look into the matter & reverse the charges at the earliest
[protected] is the no.
Regards
Bushra...
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P
purnimapant
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My no. is no start by vodafone

Dear sir,
my Mobile sim [protected] closeed by vodaphone before 1.5 weak. i complain customer care but no resolved my problem. sir this no. attched my bank and other documents. so pls see my problem....
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A
Adi0925
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Pre Embedded Games service

I didn't request for this service and Vi deducted ₹25 from my talktime. Please help. Stop doing this Vi....
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D
Deepak_Antony
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Sim Not Activated

Address:Hyderabda 500015.Tirumalgerry , Near Ratnadeep ,rtc colony
Website:vodafone inida

Dear Sir

I have purchased a new SIM With Number [protected] of Vodafone from a retailer in my locality on march 18

At the time of buying the new SIM I submitted the necessary documents. Still my sim is not activated its May 11 now . I called up customer care many times as well as visit the retailer many times. But my problems have not been solved. The retailer called up an agent at [protected] who said the service...
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