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Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
Complaints 27130
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9563
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Vodafone India reviews & complaints page 76

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S
Sukhdevsharma22
Jun 2, 2021
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Day by day network isssue is going on and I couldn't use my data proper in 4g from 3 month I m facing problem but still not respond it's like I m wasting money for 3 month as per there charges please take some action on behave of this, they are literally paying the whole amount of pack but not giving the thing which has been Mention, for example I pay 400 for 2 month unlimited call 2 gb per day data but the network is soo bad you could use that data it's like they not providing us data sometimes it's work on 3g n all stuff n I had complaint in email customer care and all stuff then too they resolve
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    Pee250790
    Jun 2, 2021
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    Address: manapakkam chennai

    Hi,

    my mobile is [protected].

    i am staying in Manapakkam Chennai 600125.

    here mobile connection is not available. not able to make a single call or even a message. it is linked with my aadhar and pan number.

    But it is very difficult to connect. please do the needful at the earliest.

    its very helpful for me. otherwise i have change my network connection only.
    Vodafone India customer support has been notified about the posted complaint.
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      Aishmehta
      Jun 2, 2021
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      An amount of Rs 22/- has been deducted from the main balance of my account. When I checked my Message Inbox, I noticed that I have received an SMS from VZ-ViCMS regarding the download of FUN PORTAL from CARBUN8. PLease note that I have not downloaded any application from the said page or website.
      I haven't downloaded anything and not from now but the money is getting debited from a very log time.
      For a time I didn't got messages but then last month, I see a series of messages 22, 7 and what not.
      I literally want my money back, Or else I am porting my number.
      +2 photos
      Vodafone India customer support has been notified about the posted complaint.
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        S
        ShubhamPawar36
        Jun 1, 2021
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        Address: Pune

        My mobile data services stopped all of a sudden from 28th May 2021 morning. The sim shows 4g signals but the internet is not working. I keep on getting a notification to sign in to vodafone-in and when i try doing so it redirects me to "sign in to network" screen with this url: http://180.179.77.11/data-usage-alert and shows the message -

        I have opted for unlimited data plan of postpaid of 699 still facing the issue customer support also don't know where to put the complaint so that it will get solved.
        Vodafone India customer support has been notified about the posted complaint.
        Please solve my problem

        Unable to connect to data - Comment #3887579 - Image #0
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          S
          shiladitya1
          May 30, 2021
          Resolved
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          Resolved

          Address: kolkata

          VI i recharged today one of my prepaid could not make any calls called customer care they said that number is deactivated and i blocked it giving details from another of my prepaid number which is totally a lie since i never made such calls at all .why I recharge after blocking a number ??
          their cust care some guys also treat their customers in a very bad manner
          and vi is asking another extra charge to reactivate it
          Can you believe this VI company when there is no such call made in my dialled list at that mentioned time??
          May 31, 2021
          Complaint marked as Resolved 
          still not resolved yet but i expect it to be resolved soon
          Vodafone India customer support has been notified about the posted complaint.
          May 31, 2021
          Updated by shiladitya1
          Still not resolved but now believe in VI coz they told me they understood they cannot prevent from blocking if someone else call that way due to rules of TRAI India and might not be real owner of the phone number they gave me solution which i have to follow
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            Abhijit.Mahadik
            May 30, 2021
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            My outgoing validity had expired and after calling I received voice message to recharge with combo pack. After recharging with 39 rs combo pack. Care center person asking to recharge of 49 rs. I stuck in very big problem and I have to do some urgent calls. This is totally unfair I am frustrated. I am throwing this Vodafone SIM card and telling all my friends to do so. Very bad service by company.
            Vodafone India customer support has been notified about the posted complaint.
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              K
              Khaleel n
              May 29, 2021
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              Address: Vadafone

              Ya i was in Vadafone network I want port the number from Vadafone to airtel I have done the port request and given the documents to airtel after 6 hours I am getting a call from a person he told me that I am from airtel call Vadafone approval is coming then after otherwise I will tell u one msg type it so I typed it after that my port request was cancelled this is how Vadafone is cheating how can they do the Faurd like that I got a call for this number [protected] I Truecaller it came lokesh please don’t believe this will person
              Vodafone India customer support has been notified about the posted complaint.
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                R
                Ranjan9090
                May 28, 2021
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                Address: Deoghar jharkhand

                Dear concern

                I have received a message regarding 25 rs debited for access pre embedded games.
                I have not download or used or open any websites regarding this so why amount has been debited.

                This is not good for vi couutomer . I think it's time to sift in others network.

                Kindky credit my Balance which have been debited by unothrised by you.

                Thanks
                Ranjan Kumar
                [protected]
                Vodafone India customer support has been notified about the posted complaint.
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                  B
                  Baddela himesh
                  May 28, 2021
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                  An amount of ₹49 has been deducted from my main balance the message received was from VZ-ViCMS please respond
                  +1 photos
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                    prateek_82
                    May 28, 2021
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                    Address: b-410 nirman vihar 2nd floor delhi 92

                    We received a call from person who actually pretended to be a Vodafone representative and was using Vi logo for his identity .. He misguided my wife by saying the services are barred as her phone wasn't operational (
                    no outgoing)

                    He manipulated her in such a way that he hacked her and my phone and stole money .

                    We lost a heavy sum of amount and wanted to rise this with Vodafone that how people are using Vodafone identity to misguide customers. We are innocent people and doesn't understand much about the scams

                    the incident happend on 22nd May 6:30 pm . we need vodafone to compensate us on our damage
                    +1 photos
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                      Pratik31
                      May 27, 2021
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                      Dear team,

                      I have received a msg stating that I have activated callertune for my mobile number and been charged Rs 33. I have not requested for any such service.
                      I have tried connecting to vi care to address this issue but didn't receive any satisfactory response.

                      This has happened for 2nd time within 3 days.

                      My cell number is [protected].
                      Please address my issue ASAP.

                      Regards
                      +1 photos
                      Vodafone India customer support has been notified about the posted complaint.
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                        Sushant@50
                        May 27, 2021
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                        Address: House no63 prayaganand building shivshanker colony tanaji chowk aurangabad

                        Sir/madam
                        My name is sushant giri
                        From Aurangabad Maharashtra .
                        I was using Vodafone number [protected] since 10years I have paid all the bills dailyin used, but all of sudden on 7th April 2021 my number got deactivated, it was business, bank, number because of which I'm facing lots of problems and losses.. since 7th April 2021 up till today I'm continously asking Vodafone customer care service to help me and solve my problem but they are saying we can't do anything.
                        Please help me.
                        Sushant giri
                        [protected]
                        Vodafone India customer support has been notified about the posted complaint.
                        May 27, 2021
                        Updated by Sushant@50
                        Sir/madam
                        My name is sushant giri
                        From  Aurangabad Maharashtra .
                        I was using Vodafone number [protected] since 10years I have paid all the bills dailyin used, but all of sudden on 7th April 2021 my number got deactivated, it was business, bank, number because of which I'm facing lots of problems and losses.. since 7th April 2021 up  till today I'm continously asking Vodafone customer care service to help me and solve my problem but they are saying we can't do anything.
                        Please help me.
                        Sushant giri
                        [protected]

                        May 27, 2021
                        Updated by Sushant@50
                        I'll intimate to tray also but tray also not tack any action..
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                          R
                          riazmather
                          May 27, 2021
                          Resolved
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                          Resolved

                          I received the following message on 27th may on my cell phone :

                          Hello!
                          Thank you for choosing to access Games and Videos,
                          You have been charged Rs. 7
                          Your balance is Rs. 1112.1

                          This is completely false. I did not choose any access of Games and Videos

                          Also last weeks I received the following message on my cell phone :

                          I received the following message on 16 may on my cell phone :

                          Hello!
                          Thank you for choosing to access Games and Videos,
                          You have been charged Rs. 7
                          Your balance is Rs. 1119.1

                          This is completely false. I did not choose any access of Games and Videos

                          Also I received the following message on 12 may on my cell phone :

                          Hello!
                          Thank you for choosing to access Pre Embedded Games,
                          You have been charged Rs. 25
                          Your balance is Rs. 1151.1

                          This is completely false. I did not choose any access of Pre Embedded games.

                          Also i received msg that

                          Dear Customer,

                          Thank you for choosing fun portal Games,
                          You have been charged Rs. 20

                          This is completely false. I did not choose any fun portal Games.

                          This is the 4th time i am getting this type of fraud messages and deducted same from my Vodafone account. Still the same is not resolved. Please do the needful.
                          +1 photos
                          May 27, 2021
                          Complaint marked as Resolved 
                          Resolved
                          Vodafone India customer support has been notified about the posted complaint.
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                            Jemin George
                            May 27, 2021
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                            Address: koyikkara , pazhayannur thrissur, Kerala

                            Dear Sir,

                            we are experiencing error 29 - unable to send sms from my mobile number: +91 [protected].

                            Please resolve the issue immediately.

                            Thanks
                            Daisy George
                            Vodafone India customer support has been notified about the posted complaint.
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                              Êr Prïñçê GK
                              May 26, 2021
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                              Address: Khora colony , Ghaziabad ( UP )

                              Net is very very slow and show logo 4g but then also network issue and you know that due to covid -19 almost employees are working from home . Then we are doing face to more inconvenience. So please resolve this complaint 🙏🙏
                              Vodafone India customer support has been notified about the posted complaint.
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                                Vishakha k
                                May 26, 2021
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                                [protected], [protected], I received a call from vodafone, . They told me do register. On the below website and pay 2000.
                                +2 photos
                                Vodafone India customer support has been notified about the posted complaint.
                                Good Afternoon.

                                Abhi tak call nahi aaya vodafone wala ka help ke laye. O fraud logo ki call recording or sms chating hai.
                                Plz help karo o log or logo ko fasayege

                                Plz help🙏🙏🙏🙏😥😥😥😥😥
                                Dear sir /mam.
                                Abhi tak Vodafone se kohi call nahi aya complent dene ke baad bhi q action nahi le rahe hai
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                                  Anugya Vyas
                                  May 25, 2021
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                                  Address: New Basti Indira Gandhi war Bina Distt Sagar pin 470113

                                  I'm facing too much problem regarding calls and data in my area since 24th May.
                                  Before that, the network issue was not that much as of now but after that, it's too bad that.
                                  Do something better about this problem
                                  My address
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                                    Pratik31
                                    May 24, 2021
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                                    Dear team,
                                    I have received a msg stating that I have activated callertune for my mobile number and been charged Rs 33. I have not requested for any such service.
                                    I have tried connecting to vi care to address this issue but am unable to connect.
                                    My cell number is [protected].

                                    Please address my issue.

                                    Regards
                                    +1 photos
                                    Vodafone India customer support has been notified about the posted complaint.
                                    May 27, 2021
                                    Updated by Pratik31
                                    It was resolved earlier...
                                    But same thing happened today...
                                    Please address the issue ASAP

                                    Regards

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                                      prasshanntk
                                      May 24, 2021
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                                      Date:
                                      15/03/21-23:34:13
                                      Number shown in Vodafone bill from which the call was supposedly received:
                                      93117******
                                      Call Duration:
                                      64 minutes

                                      Hi,

                                      Vodafone India has charged me for an international roaming incoming call that never happened! I never received any call from the given number, nor did I have 1+ hr to speak on an international roaming. I have my phone records provided to to Vodafone India but they keep coming back that they see a call in their records. I asked for IMEI number of the phone that received this call but they don't provide that either.
                                      Vodafone India customer support has been notified about the posted complaint.
                                      This is not new with Vodafone as per the below incidents reported across the world:
                                      https://www.thisismoney.co.uk/money/beatthescammers/article-7495341/Vodafone-cha...

                                      https://www.thisismoney.co.uk/money/bills/article-3560304/The-terrifying-new-mob...

                                      Btw, I called requested my family in India to call this number 93117****** to find out who exactly it is - it turned out to be some a scam number as per true caller.

                                      Is my SIM hacked? Is it even possible with Vodafone SIM ?
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                                        Ratheeesh
                                        May 23, 2021
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                                        Address: Delhi

                                        Dear sir I can't make and receive any calls from my Vodafone no. I recharged Unlimited call package. Not possible to make calls to Customer complaints like 198, 199. I complaints many times via Vodafone apps.
                                        Complaints no and dates are below
                                        Del-V[protected]
                                        Dt 20 May 21
                                        Del-V[protected]
                                        Dt 23 May 21
                                        Pls help me
                                        My no is [protected]
                                        Vodafone India customer support has been notified about the posted complaint.
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