Vodafone India Complaints & Reviews

- date of the incident-23/[protected] - client number (if available)-[protected] Actually i requested to activate 3g internet plan for using internet but already a plan was activated and i need new plan for further using so after that i confirmed with customer care to ask a plan is activated or not then he said yes today a plan is activated after sometime i saw my bill added 750 rs which was not my fault and also a capping added so they did not gave me full description and said all will settle at the time of billinf generated but now they are nto accepting and saying to pay bill of 2100 plz help me

vodafone guys really you are bunches of thugs. i brought a prepaid no. [protected] 3 days ago. i am suffering from unwanted balance deduction cause o[censored]nwanted and unnecessary services which was activated by vodafone automatically. when i called customer care they are saying they can't activate this service you clicked on link that is why these service activated on your no. but i want to tell you something i have not clicked on any link but these services have been activated without any efforts. in last 3 days i have lost 90 rs. without any reason. according to Vodafone i have activated following services 1) ganna khazan 2) tube world 3) vip game pack can anybody tell what is use for these services because i have no use of these services. even i don't know what is tube world. i have not used these services at least one time. so why should i am paying for it. when i am calling to customer care services they are talking very rudely. i talked with Vodafone representative his name is soamandeep singh. when i talked to him he said you know we can't help you so why don't you disconnect this call. guys seriously i would never ever re command Vodafone services for anybody.

Dear Sir/Madam, Im DINESH. Iam a New Vodafone Prepaid MNP Customer Who Comes From BSNL Prepaid Network. I Had Port-Out My BSNL Network Numbers To Vodafone Prepaid Network. But There is a Problem in Vodafone Port-In Number.Now My Problem Is, After Sucessful Port-In Also Im Not able to Receive Incoming Calls and Sms From a Selective Network(Aircel). But I had Receiving Calls From Other Networks Except Aircel Network.There Is No Problem In Outgoing Calls and Sms Including Aircel. The Only Problem Is Im Not Able To Receive Local and STD Aircel Calls in My Vodafone Numbers. Detailed Information:- =============== 1.MNP Port-in Number:[protected] *From BSNL Prepaid Network To Vodafone Prepaid *Date Of MNP Document Submited[protected]:00Am IST *Date Of Network Change :[protected]:00Am *Tele-Verification Status ; Sucessfully Completed. *Issue : Im Not Able To Receive Incoming Calls and Sms From Local and STD Aircel Network. *Error : Call Suddenly Ended Without Error. *Date Of Complaint :[protected] *Complaint ID With Vodafone:[protected]No Responce)

I have recently got my post paid connection on Vodafone for Phone No. [protected] but few days earlier I have received two bills - one for my phone [protected] and another for phone no. [protected]. I don't own the no. [protected] and not aware of who owns it but its bill is on my name and on my address. I have registered a complaint with Vodafone customer care and they have blocked the no. [protected] but I am told that Vodafone cannot take any other action against the fraudster or provide me the information about verification company as I believe they might have misused my information to register this new fraud number. I would like to register a complaint against Verification company and the person who has received the post paid connection no. [protected] fraudulently on my documents. I also have a reference no. for the conversation that I had with Vodafone senior customer executive Poonam which is [protected]. The conversation was held at 2:25 pm on May 4, 2015. Now Due to non-payment of the bill for this fraud number, My phone is disconnected due to which I am suffering huge losses in business. I would expect such company to act in much more professional and ethical way. I was provided a number ([protected]) of senior nodal officer who will handle my case but phone is never picked up. I would appreciate your quick action.

i had not paid last time 2 months bill i got both bill details[protected] cause my bill generated date of 14th they stooped my outgoing n all service but my incoming is active that time n regular time i had make payment at[protected] they my outgoing service is starts at 2 June [protected] to[protected] i did not use the service coz vodafone stop my service and this 14 june i got new bill of 940/- rs in 15 days my bill raised like this they making us fool pls help me

Last one and half years i am using vodafone postpaid network. Last may month, i changed my plan from RED to New Vodafone Standard 199 and I have added 5GB 3G and UNLIMITED 2G pack. When i changed my pack, i confirmed with customer service. then they told asper plan i will be paid for daily rent (devided by monthly rent) . they didn't told DATA benefits will be charged. Now i received bill amount with 8GB 3G Data charge of previous plan. my bill amount is Rs. 5871.96 pls check below: as per RED plan, monthly due is Rs1999/ month only. but i used 10 days only. i am ready to pay one moth charge also. as per my current plan monthly due is 850+199 = Rs.1049 I have added 2 net boosters =Rs 250 * 2 = 500 Call Charges Rs 81.74 VAS downloads - Rs. 465 total of above all - Rs.4094 + Service Tax I am ready to pay this amount only MY NAME : L.MURUGESAN MY NO : [protected] ISSUE : EXCESS BILL AMOUNT AND WORST CUSTOMER SERVICE

From last 5 to 6 month Vodafone charging me 99 to 149 r.s. extra & giving me bull sheet reasons like Social book service, d2c_mazaa_149 etc., I don't know what is this and I am not activated the same. when I call on call center the executive also given useless answer. I think Vodafone is doing robbery with the customer.

Dear sir,
I mr krishnendu barman, my vodafone number [protected]. My tariff promotion deletation without any information on my number [protected]. As per my last service request ([protected]) over the email i sended corporate team (Corporatecare. [protected]@vodafone.com) for changing the plan from sep_149_n_cug to e_connect_3g_375.
On that time i was enjoying 20% bill discount (Inc. Roam) , mnp rental discount rs 50 / - , rs 200 bill discount, local [protected]@10p / 30p (50p / 50p) , unltd cug disc (0. 30p / 0. 10p) , , vf roam rcf - 60p moc80p.
21 - june - 2015 i surprize when i check again on my vodafone (Offers & promotions) 20% bill discount (Inc. Roam) , mnp rental discount rs 50 / - , local [protected]@10p / 30p (50p / 50p) bill has been stop without any information.
Please help me & reactivation the all tariff promotion urgently.

I get my Vodafone data card ([protected]) on Feb 2015 month, when I get the connection Vodafone executive told me to pay Rs.1000/ as deposit amount which will be adjusted by my subsequent bill amount. But that amount was not updated my account and when I check with customer care they only told to pay my bill amount and they did not properly respond about my deposit amount. When I am continuously sending mail, they ask me to provide the executive details and when I replied with executive name and mobile number on 22nd May and till now I did not received any reply from customer care and suddenly my another Vodafone mobile number got barred even I paid my bills correctly. I need immediate action on my queries and need to release the barring in my another number.

DEAR SIR I HAD ALREADY COMPLAINT AGAINST VODAFONE CO. REGARDING DEDUCTED AMOUNT. FOR IT VODAFONE CO. REPLY ME THAT YOUR DEDUCTED AMT WILL BE REFUND BUT TILL DATE NOT UPDATE MY MOBILE BALANCE. BY THE WAY VODAFONE CO. MESSAGE ARE MENTION BELOW :--- DEAR CUSTOMER, YOUR WAIVER OF RS 45 AGAINST THE SERVICE DNLD-P_SAL_LAMEF_F-45-SM HAS BEEN PROCESSED AND WILL BE UPDATE IN YOUR ACCOUNT TODAY... SO REQUEST YOU PLEASE SOLVE THE MY PROBLEM AS SOON AS POSSIBLE... FROM D.K.BISWAS PH- [protected]

Sir, I am Mansi Kapoor holder of vodefone mobile number [protected] I would like to complaint you that your vodafone organization increase the rates of 03G Internet day by day. It is too much. Actually vodafone company robbing the people by hook or by crook. Vodafone is a single company who increase the rates as per own mind. They are not bother what reactions of consumers and what effect on their own business. Vodafone company forced to consumers to change the number by other networks because they publicly launched its auction. If vodafone company not applied its previous rates most of the consumers change the network and I am one of them. This is our humble request to you decrease the rates of 03G internet. It is beneficial for both [consumer & service provider] o[censored]s. Hope you consider our request at your earliest. [Hopefully this month] Regards Mansi Kapoor [[protected]]

sir Am Basavaboina Phanindranath r/o hyd-i was resently take a vodafone post paid connection -but still sim was not activate, so i call to vodafone cust care his said go to your near vodafone store, and i allso visit kukatpally vodafone store, store person said we are not help you for this prblm, so what i do now? i all so pay 300rs/- for deposit fee but i lost that ex-cutive num, so please help me for my sim activeation my sim no#[protected] imsi no#[protected] my cell no: [protected]

Sir i am using vodafone postpaid number [protected] from last 4 years. Now my number got barred by vodafone and they are saying that i am using vodafone other number as i did not issue any other number Please help me as customer care not resolved my problem

I have a problem with Vodafone network in Faizabad (U.P East) from 2month. I face 3g internet problem.. When i connect 3g internet H+ sign come but din not continue.. after a few min H+ sign gone and comes E sign.. i call customer care 2times and note first once is 6 june complaint no [protected] and second 15june complaint no [protected].. but both of complaint nothing respond.. they send me When I have addressed the issue to Vodafone they have closed the issue without solving the problem.. But problem is same as before. I want someone to plz see to it. I am forced to change the network if the problem continues. My self Mohd Rehan ..Phone number is [protected]

my sim card lost please block. my detail given below rajesh muniblal pasi [protected] ID Proof : voter ID date of birth : 28 march 1974 Add : parel village, kuber gally, pandari appachi chawl, room no. 216, bhagawant rao road, mumbai - 400012 please follow fast. contact no. [protected]

Vodafone India yesterday 20th June at 11:45am automatically deducted rs 77 without confirmation on mobile no. [protected]. When I call customer care executive he told me that 'tiny TV' service is activated, When I tell him my concern that I didnt do that. he stop the service immediately and assures that refund of Rs. 77 will be within 24 hours. Then after that I recieved messages of 'Activation' and 'Deactivation' of service simultaneously. Than there is no refund. now I have made total 7 calls to them, they listen and than put my no. on hold and than disconnect regularly. Even they refuse to give me my complaint no. well It is quite distressfull. Whenever mobile balance piled up over the 100 rs they use to do these things regularly. I am feeling cheated by them. Please look at my concern and take consolidate action to make my refund. Regards: Kush Goswami

Dear Sir, My number was changed from Vodafone to Airtel in March 2015. I require call and sms data of my vodafone number in the month of November, 2014. Important conversations I has during the month regarding my employment. I require phone numbers, which I have missed with me. Please answer me how can I get my vodafone Call and sms data for the month of November, 2014?? Pl note: My number was changed from vodafone to airtel in March 2015

hi vodafone team, this is varun, sorry to bother you again but i am contacting you in regards to my prior concern which i mentioned on Jun 12, 2015 as bellow... ""Vodafone - very very bad conectivity Add a Comment User varun0 on Jun 12, 2015 hi vodafone i am varun using ur network from last 7 years but recently i was satisfied with ur services but recently i moved to basrurkar market, moti bagh, new delhi and i am facing hell lot of trouble ...i am not able to get internet speed though internet is available..moreover signal strenth is good but while on calls voice breaks on both sides!!! its really annoying... i am on urge to change my network, as don't have any option left...but really want to be with vodafone i[censored] can please fix it soon(mobile no:[protected])"""" i was contacted by a vodafone representative who took down all my details and gave me a turn around time of 5 working days its been like 7 working days she also told me that there will be someone from vodafone who will visit the area(basrurkar market) and will check is where is the exact problem ..if it could be corrected or either thery will do whatever is need full but now after so much of waiting i am loosing trust on a company to whom i stick from last 7 years..i thought vodafone is a internationally legitimate company on which i can trust and will help when needed in a very professional manner... but never heard from any one... plz suggest!!!

Dear sir, My name is girisha.n, My contact numbers are [protected]. [protected] I think i m your best castomer from 3years. I would like u inform my problem, I had too much of problem from you vodafone service. Like unknown value added service activated with out information. I already informed from 3months about this to vodafone costomer care. But no use frm their. So i paid too much of mobile bill amount. This month also I got these problem like international sms charges, dowloading charges and app activated charge etc...and i didnt use when those actived. so every month i cant spent above1000Rs for pay these kind of charges. This charges add from whn i got internet facility. So i would like to portable other company or disconnect vodafone sim. I[censored] solve this problem i ll continue in vodafone. And i request to you i wont pay this month bill amount above 400. Bcz i m not responsible for this extra charges. And finally i[censored] can't reduce the bill amount u can disconnect my sim. note: i m waiting for ur reply. Thanking you. Girisha.n

I have been using the connection for the past 10-20 days and as per the requirement i have submitted the necessary documents. Despite fulfiling the requirement, my outgoing connection was barred on 20th June 2015 without intimation. Infact, i have already mentioned couple of times about my availability at my home for verification via text and email. However, to add to my worries my connection was barred.cula