Vodafone India Complaints & Reviews

Poor 3G coverage at my home address. I am using [protected] and [protected] and continously making complaints regarding poor 3G connectivity of vodafone but from 1 year, vodafone is not providing me any resolution. From last 1 year, I am keep on listening that "our network team is working in your area" but still no progress. Service Request Number:[protected] [protected] [protected] My address is the registered address for both the numbers. My contact numbers are [protected] and [protected].

Poor 3G coverage at my home address. I am using [protected] and [protected] and continously making complaints regarding poor 3G connectivity of vodafone but from 1 year, vodafone is not providing me any resolution. From last 3 months, I am keep on listening that "our network team is working in your area" Service Request Number:[protected] [protected] [protected] My contact numbers are [protected] and [protected].

i have several time complain against to give back my security amount bt they are not providing any my money back .for last 1 year i have gone to ther office several time by they do not give me any positive response. my security deposit amount is 1000/- vodafone company has broken my trust. it is very bad that they Brock trust

With reference to the above mentioned subject it is to inform you that my mobile no is [protected].I have made online payment of RS. 673.00 via online payment having transaction number DSB[protected]. Repeated reminders have been given to customer care and the excuses are only there without any solution.The customer care staff are ill informed and unresponsive.This is ridiculous and taking the customer for ride.I would like you to take immediate action and starting of international roaming with immediate effect.It is to further inform you that the vodafone has also deducted Rs. 673.00 from the balance available in the phone.The payment of Rs. 651.00 was made for internet pack via transaction no DSBS[protected].The internet pack is also not activated.This reflects highly irresponsible attitude towards customer.

Before recharge I have checked at online (www.vodafone.in) for special offer in my number and it has shown 2GB data at Rs 255. Once I pay 255, I received only 650MB. After that I call to customer care and they say that there are some changes from last night on the tariff plan because of service tax. I told them that I checked it in online before recharge it and they replied that they could not able to anything. Why they didn't changed it on the online database(www.vodafone.in) before apply it to customers? It is not our responsibility to change or update their database system.

Before recharge I have checked at online (www.vodafone.in) for special offer in my number and it has shown 2GB 3G at Rs 255. As per standard recharge tariff, 1GB 3G at Rs 255. But once I recharge with 255, I received 650 MB only instead of 2GB data, what was shown against my number as a special offer. When I call to customer care they reply that they have changed the recharge amount from last night because of changes in service tax and they could not be able to do anything. I told that they should update it online before it to apply. But they deny straightway.

To avoid extra internet charges I have activated booster plan 1GB of Rs.250. But by keeping customer in dark Vodafone charges Rs.750 extra in the name of (MI_cap_750_30d_r_promo_3g). I had talk with Customer care regarding it but they have given some baseless answer that booster plan activates after 1 GB. And If booster plan activates it means you are having slow speed of 64kbps, so we charged Rs.750. What is the logic here ? I have activated booster plan to avoid to avoid extra internet charges and they have did gambling their itself. It that is the case customer should know that booster plan is of Rs.250 + Rs.750 extra when they send message for booster plan activation. I got charged for 2 times (May 2015 and June 2015) Regards, Helpless Customer

Dear Team, Every time when I recharge my Vodafone SIM above Rs.300/-, I recieve a call from their executive asking for call rate deduction scheme and I refuse the same. Even though Rs.225/- are been deducted. Now a days when I end the call without recieving, they still forcefully deduct my balance. I have tried complaining to Vodafone outlets and customercare numbers. But they turn deaf ears. Indian consumer complaints forum is my last hope. Please help me out. As these calls are not been able to DND. Seeking justice. Yours truly, Mrunal Joshi.

Dear Sir My name is Shailendra Kumar and my Vodafone Number [protected]. Me meet Vodafone side offer dataplan with out any terms. Me used data continue but Vodafone side deactivated my dataplan with out any information after one month. Dataplan deactivated 11th of may but deactivated message me received 14th of may. Me just called Vodafone customer care then me confirm after me not use data and close Internet services 11th to 14th me use data 350 Mb approx. Then same dataplan activate my number 23rd of may. I send in this regarding mail Vodafone. Vodafone side telephone discuss and commet that no any extra charge your bill.but bill generated 11th of June 1295 rupee. 850 rupee extra charges my bill. Please help me . I cannot pay this amount. Thanks Regards Shailendra

540 Rupes is Wrong mobile NO. [protected]. Receipt no: [protected] Vodafone Mobile Bill Postpaid Mr. Satish Chand Garg S/O Ram Swaroop Pay Amount 540 Rs. Date 10 June 2015 Time 12:51 This Amount Transfer to Vodafone Mobile NO. [protected] Mr. Bhagatram Swami Sir My Counter Id is - d05k1883co01 Kiosk Code is- 1883

I had availed of Vodafone post paid network in January end 2015. The customer executive at margao goa showroom had assured me o[censored]ninterrupted network and 3g availability in my location. To my horror I realised there was no 3G network in my residence for Vodafone. I immediately complained at the margao showroom. Since then did not have any resolution and were acting ignorant and I also mailed the consumer care desk online . I also escalated the issue to nodal office and apellete authority id but all in vain. None of the Vodafone departments were able to assist. It's a clear case of having cheated me. Inspite of knowing that I wouldn't get connectivity at my location I was mis sold the plan by Vodafone. Though I never got 3g network I have had to unwillingly pay the data bill for Feb March April and May with the hope that I would get 3G network. Vodafone has cheated me and had not taken any efforts to resolve the issue

Hi, I have been issued a demand notice by vodafone for an amount of Rs. 3172/- for not clearing up the outstanding dues of postpaid no. [protected]. When I received the bill I was shocked that they charge me more than 1000 on data. I have been told earlier that their is active 2g 300 mv free data active on my account. And for 100MB they charged me 10times money. This is totally unfair. Whatever are the call charges I will pay. But I will not pay single money on fraud data charges. Vodafone is threatening my relatives by fetching contact numbers illegally. The service was so poor. I wasn't getting enough network strength anywhere (not in my office, in my home). i was totally fed up and stopped using their services. I would like to compensate for such harassment from Vodafone.

I was having prepaid connection of Vodafone. My number is [protected]. Before 4 & half month i got converted the same to postpaid connection. at that time the dealer was committed that i will get assure gift after 3rd bill cycle. As per their instruction i applied for the gift in time. How ever more then 40 days passed but still i have not received my gift. I complain many times to their gift dept. but they are failed to resolve my problem. They said that they have already despatch through Overnite Courier long back & they will deliver the same in day or two, but nothing has been done so far. Please guide me what to in this case. Shall i file the suit in consumer court? First party would be Vodafone & 2nd will be Overnite courier. I felt that i am cheated by both of them. Thanks & Regards Shailesh H Shah

Again there is a Balance deduction of rs. 35 from my mob no. [protected] for some hotshots. I have complaint against this deduction to Customer care executive but he did not give satisfactory answer and also my balance has not been refunded. So I request to u to do needful and credit the same amount. Thank u.

I user of[protected]my number by which i used my net) recharged my net on 11/June/2015 by net pack of Rs 101 (300 MB) and used it till 12/June/2015 (11:08 am) just for the purpose searching few things that fetch a very less data. But in the evening 12/June/2015, I found an ERROR showing "server timeout" after which I was not able to use internet at'all. After all this, I (unwillingly) had to get a new net pack of 1024.01 MB (Rs 249) on[protected] valid up-to[protected]. So I request you to let me know, where did 300 MB data got wasted in just one day. If by mistake any service has been activated that wasting my data then please tell me so that that i can get it deactivated.

I have 5 vodafone corporate connections, but facing 3G internet speed issue since the time I have migrated to vodafone, I am facing this network issue in & around swargate area, Have made multiple complaints by directly visiting stores & on mails but yet the same problem is faced, I pay for 3G but getting 2G speed, also mobile network keeps fluctuating & disappears at times. Every time I was visited store I was assured for solution but till date facing same network issue. Last complain made on 16th Mar'2015, no solution provided yet. Complain No - [protected] I was being assured of resolution by 24th March but got no response yet.

I have purchased a 3G connection with Dongle from PNG Corporate services Pvt. Ltd located at 172-B Rai Market, Ambala Cant., Haryana, a vodafone franchisee under invoice number- NHARCOCO019/2015-16 H21S15/17 and invoice date 04/06/2015. they have allotted new phone number [protected] after taking and verifying full Identification details. 10 days have passed, neither vodafone customer care (phone no [protected], 117 and 119) are responding adequately nor the said dealer (PNG services, Ambala Cantonment) is informing regarding activation resulting a lot of humiliation and delay in applying for recruitments via internet connection by my son. i have personally visited 6 times to the dealer and made certain phone calls most of which were not responded by the dealer. The matter is still unresolved and the number has not been activated. Please take necessary actions as per extent rules. Vivek Bhatia D-47, Rail Vihar (Near DRM complex) Ambala Cantonment, Haryana Contact Number: [protected]

hello, my mobile no is [protected].my last month bill is arround Rs.4000.when i call 198 so they tell that you use ISD call 5 to 6 times.but i don't use ISD call.i am not calling out of gujarat but your company say i make ISD call.this is not done by my phone.this is due to your company fault.i connected with company and this same think is done by more employ.if i not calling any where so why this type of bill i pay.so please give me refund as fast as passible.if this type of mistake done by vodafone so this is very disgusting and due to unwanted bill we use port option as a last option by our all staff.so please give me proper solution and refund my money as fast as passible.

Dear Team, Today we have received massege from vodafone and active unwanted service HOSHOT and Charge 49 Rs in current bill but i could not active this service so plz deactive this service on urgent basis and do not add charge of this service. Mobile No [protected] Regds Roop

Hello, My name: Saurabh Thakkar. My phone number:[protected]. I'm terribly mishandled by the Vodafone staff. My request was pretty much straight forward, I wanted to change my number from post paid to prepaid. To do that I went to store, at sion, and asked what needs to done if I wanted to cancel my billing today. The customer care executive told me that if I did that then I would have to pay the unbilled amount. He suggested to wait till the end of bill cycle, and call the customer care. So I called. And spoke with Nikhil on the 17th Feb, @19.47 and explained to him what I wanted. He told me that I would get a call in within 24 hours and will be asked a few things. But that never happened. I still paid the bill for that particular bill cycle, thinking maybe my request must be in the process to be handled. I waited...but no reply. Makes me wonder about the customer queries handling process at the Vodafone centre. Again after having waited for, I called - no one from vod bothered. A customer agent name of Rohit mudliar / mutliar handled my call on 7th May @22.32. In all trueness he had no idea about how to handle a customer, someone who has paid 4000 Rs. in the past. Now this time around I was told a different thing. He said that I would have to go to the store to have my number changed from post paid to prepaid. This info was new for me cause I had already gone to the store in the first place to cancel my postpaid. Spoke for more than 20-25 mins. I was spoken to rudely, dint cooperate with me. Was disappointed at the end, after conversation with him. Up until this time my query wasn't even registered, and when it was, it wasn't right. The complaint that was registered was that, i want to cancel my number. Was really really frustrated by this time. It was suppose to a simple thing, a simple request. It has taken a long long time. Then speaking with Shivanand on 10th may @18.51, the first time I was given a request no.[protected], and he explained what will now happen. All this time I was clear about my stand that i wont be paying the bill sent to me, as it was not my fault that my request was handled in such an unprofessional way. It was not a difficult thing, a simple thing- change from one thing to another. And it took February, March, April and May to be processed. It wasn't my fault that there are unprofessional executives dealing with my request. Then Darshana called on 13th May @15.11, and gave another request no. [protected]. Been getting call and making calls, but this situation is just having no end, no idea what goes on at the customer care centres. And in the mean time my outgoing calls and texts have been barred. This better be sorted now! I wont let me be handled this way.