Vodafone India Complaints & Reviews

Vodafone has activated Mobile Mela Service without my consent and deducted Rs. 35. This is not a mistake of my side. Neither I requested nor I am interested about such services.Therefore I request you to take necessary step to credit my amount at the earliest. A photo of money deduction message has been attached. Thanks and regards, Shirsendu Mandal Malda, West Bengal Mob.- [protected].

Last month vodafone unnecessary activated some service on my number. within 5 min i called customer care and asked them about it. They told that it had been activated accidentally and terminated the service. But when the bill came they include 45 in it. Now i have been trying to contact them but no response from there side. Let me know what all option I have ?

Why we people not book a complaint against Vodafone in consumer court? They are doing lot of cheating with everyone I think we should tie together and book a case against this cheater company, I am also facing the bill issue, I am having corporate account with Vodafone [protected], normally my bill amount never goes to above 500 INR since 2008, but may month bill they charged me for 4871, out of that 4088 was for usage data of 1986 Mbs, which I used according to Vodafone, where I already having a data package on my plan for 2GB, the usage was under the limit but they charged me so huge amount, when I raised complaint for it their executive has accepted the mistake in bill and assured me that the wrongly charged amount will be reversed, but after some days I got call from Vodafone they says the charges was correct and they will not reversed the amount, they says data was on 3G services as I have data plan for 2G, and it was an offer on my new mobile purchase from SNAPDEAL I got the free 3g 500mb but as I had used more than free data, I never requested for 3G services, Even I did not got any SMS or alert for activation of services, they had activate 3G services without my confirming me, even they did not passed me any information, and joke that they are saying I did not used 2G services at all as this plan is already activated on my plan, I had email the details at corporate.[protected]@vodafone.in but did not got any reply from Vodafone, now I am looking for an advocate to book a case on Vodafone for their cheating and harassment which their employees was doing with me, if any one like to joint me can contact me, even I am looking for an advocate if anyone knows a good lawyer please share my contact with him, or his contact with me I had all correspondence and call recording with me

I have a vodafone number [protected] since 2006. I have also taken another number two years ago ( [protected])which was used for my tablet. The two bills come separately. This month I was unable to pay my last bill (Rs 3200) as I was not in station and while my total credit limit is more than Rs 18000, my outgoing was blocked. I returned today and paid the money. I got three SMS saying my outgoing was now opened, but till after 6 hours it had not so I made an inquiry from 199. I was told that unless I paid the other bill amount for no [protected], they would continue to block. This number had not been paid as it was under dispute since I had not received any bills. I was therefore forced to pay for this as well and i got it discontinued immediately, forgoing any loss. Even then Vodafone did not restore my outgoing and on further inquiry I was ntold I have to pay the balance amount of my no [protected]. I told them that this was due only on the 29th of June, to which they apologized and said it will be restored in 4 hours. It has still not been done. Vodafone has always been resorting to unfair trade practices and monopolistic policies and I want to see how they can be made to be fair to consumers and users.

This is my number [protected], bill amount last 2month we received bill amount very high, so i change my vodafone plane, i report to customer care regarding this issue and they sad to check me after 21.5.15 he also help to change my plan. As per the plan, i should have received bill amount of about Rs.2500 + above.. But i received bill amount of Rs. 5872. It is not all possible... The given statement was absolutely wrong and need proper clarification on this issue...

I received very high bill amount for this last 2 month.. last month we change our vodafone plan but he, s charge both plan amount, previous plan amount 1999rs, current plan amount rent charge Rs199+Internet charges Rs850, my bill cycle is 12.5.15 to 12.6.15 i change previous plan 21.5.15 because i have last month bill very high so i change plan, previous plan 1999rs is Internet charges free for 8GB and current plan 5GB free + i have extra booster activated 2GB= charges 500Rs total i used 15GB, first he said free for Internet now he charged, this is for my complaint

i have a problem with vodafone that how and who is activating the services on my my number [protected]. In last 2 months i have been charged RS 45 2 times. Just now i have been charged for 75 rupees saying that sone service has been activated on my cell, even though no one was using the cell. I have called customer care for 2 times now and both the time they cut the call without giving me proper feedback/responce.

hi my name is harish I have recharged a amount of 250rs from paytm my number is [protected] firstly internet is still not active either it's not showing anything regarding the recharge so kindly do the needful at the earliest it's been almost a week ref if the recharge the screen shot is been attached

Helo sir i have my vodafone no.[protected]...i am using this number since 6-7years every months i have my bill of 600-700 but this time i received my bill of 3000 ..2000is of internet usage i am geting 1gb of data evry month but this month i used 1400mb of data and due to 400usage extra i got 2000 bill so i am not satisfied with you company kindly resolve my problem or either i should sue your company ...as you are providing 2gb in.just 200..you should provide better packs to postpaid numbers as from prepaid numbers

I have ported my number from docomo to vodafone past one month. Vodafone mesaged me to pay the outstanding bill of docomo and I paid it on 5-06-15, but they suspended my sim card on 15-06-15. On the same evening I went to customer care in Dombivli West and they told me it wud be activated within 2 hours but it din't. Then I called the customer care on next morning but, told me they wud do it by 2.00 PM but still no response. Please Help.

dear sir my mobile no - [protected] of vodafone company. without any intimation deduct the amt of rs 35/- not only onetime, three times have been deducted and this type of service(v care) automatically active by vodafone company and already i was deactivated this service but again deducted amt of rs 35/-. so request you please solve the matter as soon as possible... from d.k.biswas ph- [protected]

Hi my name is aadithiyan I am facing this issue with Vodafone for the past 3 months they been charging me for activation o[censored]nnecessary services that been activated in my mobile number I havnt received any confirmation for activation for those Services and they are not even answering my questions and not connecting my call to the appropriate person . When I lapse one day due date.for payment I am getting so many calls to make me pay but as a customer I am not able to speak.with anyone for the unnecessary amount I am charged to pay I hope that you can look after this issue if anyone also facing the same problem please write up.

On 11th June I Have Recharged My Phone With A Full Balance Of Rs.250. Today i.e 15th June The Balance Is Showing Nil. I Use Only Wi Fi.- Data & 3G Not Being Used ! My Phone No Is : [protected] Though I Have A Proof But It Will Pity On My Part To Put Company Like Vodaphone In Question !

I have been using Airtel Post paid from many years and now opted MNP to Vodafone. I submitted all the documents at vodafone store.For address Verification, without any notice to me, they went to my residence on a weekday and obviously it was locked as I would be in my office on any week day. They put my status to -ve and I am not able to make any calls. I already informed this situation at the time of my address proofs submission, and the executive promised me that there would not be any issues. Now when I contacted vodafone store in OMR, the response was aggressive and all I request is that please do call before verification so that we can stick in the homes. I am not able to use my phone from last 1 week.

I recharge my internet package for 1 GB on 24.05.2015 on my number i.e. [protected], the same exhausted within one week i.e 31/05/2015, thereafter again i recharge internet pack with 500 MB on 01.06.2015 which exhausted on 10.06.2015. i need full detail o[censored]sage during this period as i am sure i has been wrongly deducted.

I hav been using vodafone connection for years now. I am a smart phone user and i recharge my account with data pack every month. I usually recharge for a 1 GB plan which is more than sufficient as per my usage. I also recharge for 500MB data plan on which i easily use data for around 15-20 days. I recharged my number with data plan of 500 MB worth Rs.147/- yesterday night at 9.12pm. And while i did not even use the data as such, it says i have exhausted the data limit. Moreover, my main balance deductions have been made for over Rs.200 since last night. I called the customer care executive for help, but they try to justify this act by stating hat i had used so much of data in a single night, while the fact is even my phone was switched off for most of the time. They even disconnected my call without resolving my issue. This is highly disappointing and undesirable. I expect vodafone to resolve my case as soon as possible to avoid legal complications.

I recently bought a postpaid connection for which all required documents were provided and verification of place was also done by vodafone. 1. Flat no. in Address proof has clearly been mentioned as '704' 2. Person for verification was also brought to attention 3. He himself came and verified the flat no. Still address mentioned in profile is as flat no. 702, not sure why? When I raised this to customer care, I was advised to visit Vodafone store again with same address proof. Why should a customer keep visiting store for Vodafone or it's employees's mistake? I am going to give same address proof again, what's the point? I went to store as well, (probaby realizing their mistake) I was advised that this will get updated without any docs. This has been 5 days, nothing has happened. Instead I am getting rude replies from customer care that we will not lodge any complaint but you have to go vodafone store. This is really frustating. Is there somebody can help on this Yogesh Sharma [protected] [protected]@gmail.com

dear sir my name is narendra shingade the Vodafone company charge their bill that type which they want i had complaint against them seems last four months but they are not responding first bills was like 1. 550 2. 600 3.1940 4.940 but they gave sum concession n its 840 n now they changed my plan without my permission my last plan was 249/- in that plan 600 local min other 60 paisa per m v to v 30 ppm but now they changed my plan without my permission n i dont want that i just want to terminate service n i cant able to come at their outlet so pls i will make their payment by internet n just turn my post pay service in to pre paid

Mera number [protected] nahi chal raha hai.ye number maine airtel se vodafone me port karvaya hai mera airtel ka sim band ho chuka hai par vodafon me nahi chal raha hai aaj 25 din ho chuke hai stor wale pichle do hafte se roj kal kal bol dete hai pls help me...

I have applied to convert my mobile connection from bsnl to vodafone with all relevant documents to your mini store at untwadi, cidco, nashik, Maharashtra, pin-422008 two times on 27.5.15 and 06.06.15, but not yet converted.Owner Mr. Prasant Mob.no. [protected] &[protected]. I find that this mini store closed and where shifted also I don't know.So many times I ring him but always switch off.Sim card No.[protected], IMSI No.[protected].Kindli do the needful and inform me what to do.