Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 28, 2024
Complaints 27109
Resolved
9560
Unresolved
17549
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 850

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aditya Joshi(NSK)
from Mumbai, Maharashtra
Report
Copy

Wrongly charged for VAS services

Address:Nashik, Maharashtra

Hello, In my latest bill for the month of May-2015 I have been incorrectly charged INR 135/- for 3 units of VAS services. It doesnt specify which service, what date and time was used? When I called Customer Care, they just gave me the dates 02/06/2015, 04/06/2015 and 05/06/2015 but were unable to describe which VAS was used and how the charge for 3 units to 135. I am post-paid customer since a long time with vodafone and such kind of...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saio
from Hyderabad, Telangana
Report
Copy

please deactivate my plan MI_C_V_150_30d_R500MB_BCFU_3G

Address:Hyderabad, Andhra Pradesh

Hi Vodafone team, Its regarding automatically activated below mentioned plans to my mobile : [protected]. I am raising concern regarding additional charges applied for the above mobile number. Plan details :- 1. MI_C_V_150_30d_R500MB_BCFU_3G 2. MI_C_V_150_30d_R500MB_BCFU_3G and monthly plan has been changed twice without any request. Please let me know how this plan is activated on my cell phone and also want a favour from u Vodafone team....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anuj7586
from Hyderabad, Telangana
Report
Copy

Unused 3G charges

I recharged 4GB 3G on 1MAY to have some office work while working from home at my Hometown in, but 3G services was not working there on my number although other Vodafone customers are using 3G services there, Finally after following up lot of time they said we will sent an engineer that will take 8-10 days, that is not solving my purpose, and my 4GB data got waste as it is valid for one month, Now question here is if I am not able to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shilpika Srivastava
from Mumbai, Maharashtra
Report
Copy

Vodafone India- wrong bill calucation

Address:Mumbai City, Maharashtra

I had activated international roamibg of Rs. 599 on 16April2015 but Vodafone personperson had not applied the same on my number. They have issued a huge bill under my name.I tried to connect to mu customer relationship manager but he never reverts. They call.me 2 times a day as a reminder to pay the bill, but no actions are taken for my complaint. I am.really pissed off now...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
aabid.saifi
from Pune, Maharashtra
Report
Copy

harassing / niggling customer by stopping (barred) service

Address:New Delhi, Delhi

I am Vodafone customer since December 2015. I change service provider From Idea to Vodafone. At the time of porting to Vodafone, I gave my consent to fix credit limit Rs of 500/-. Later on it is increased to 2000/- by Vodafone without my consent. On 7th April 2015 Vodafone barred all the outgoing service on my phone for the reason they have told that there is Rs 4707/-unbilled amount pertaining to international call. I inform to Vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
G.Arunpandian
from Rajapalaiyam, Tamil Nadu
Report
Copy

deactivated in cell no

[protected] - 7.6.15 recharge on rs.199/- but my number is deactivated on later i know. the shopkeeper is tell me the amout is rechareged in your cell phone. but my cell no is not activated. pls, activate in my cell no and another way repay the amout in Rs.199/-. if you have any step in my no in today i will complain on consumer court. Pls send me replay quickly....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DIPAK T. SUTHAR
from Rajkot, Gujarat
Report
Copy

FALSE CLAIMS ARE BEING MADE REPEATEDLY IN MY VODAFONE BILL

Address:Surat, Gujarat

Dear Sir, I, Dipak suthar, have activated 2GB (unlimited) mobile internet 2G plan on my corporate Vodafone CUG No. [protected] for monthly CUG rental charges Rs. 26.10 and internet plan charges of Rs. 199/- with effect from November 2014. Recently, the bill received for the month of May 2015 is having additional charges of Rs. 77/- under the head of “Value Added Services (VAS) Downloads” by mentioning 1 Units, whereas no any such...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh

During my stay in Canada neither I am not able to make any call nor can not send SMS to any number. 1. OTP SMS delivery.(reset Logon password for Standard Charted bank not delivered) 2. Can not make Outgoing calls from my Vodafone to any number during my stay in Canada. 3 Cannot send SMS to any number. I followed instructions given by preliminary contacts of service provider but still not resolved. I asked multiple time to make...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
suresh_baba
from Kanpur, Uttar Pradesh
Report
Copy

Not responding properly from customer care

Address:Chennai, Tamil Nadu

My number has barred i have chat with vodafone customercare representative mr. Santanu, he disconnecting me before getting solution, i connected with but i didn't got any single solution, dont use vodafone its bull service,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syedafzalhussain_36
from Bengaluru, Karnataka
Report
Copy

Misleading the customers

Address:Bellary, Karnataka

Sir my name is SYED and iam from Bellary. Recently I got a offer from Vodafone in my best deals offer stating that if I recharged by rs179 I will get 2G data Internet of 2GB but when I recharged from my mobile I got only 1Gb.i reported this matter 3days ago they told me to wait. When I called today spoke to customer care executive I was very disappointed because he spoke to me very rudely and said there is no offer like this available and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
firoz salim
from Mumbai, Maharashtra
Report
Copy

vodafone change plan without approval

Address:Mumbai City, Maharashtra

I have 299 co-operate plan in which I got 500 Call / 750 3G and 2 G unlimited . As per customer care they send me 2-3 SMS regarding plan change and they change my plan without my any approval (writer /verbal ) . Normally my Bill come around 300-400 .. this time they send me Rs.1163.37 (Monthly charges 949.00) . How can company changed my regular plan without my approval . my no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yvarshne
from Mumbai, Maharashtra
Report
Copy

3G service not getting on roaming

Address:Nagpur, Maharashtra

I raised one complaint on unavailability of 3G service on roaming dated 5th jun'15..and they were supposed to revert within 24hrs.but the vodafone authorities closed the issue next day saying phone not reachable...I dint get any call from Vodafone customer care nor any msg about the closure of the issue...so i raised one more complaint request on the same issue-- now they are saying they ll revert in 7 working days and after that they ll...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sahilknanda
from Phillaur, Punjab
Report
Copy

ragarding 3G

Address:Hoshiarpur, Punjab

regarding 3G internet service at my mobile. please sort it out as soon as possible. i registered my last complaint at 2-7-15. but didn't resolve the solution yet. i also tried customer care for atleast 100 times but they didn't reply or answering my call, very poor service of Vodafone....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin Sanwal
from Delhi, Delhi
Report
Copy

REFUND OF SECURITY MONEY

Address:Nainital, Uttarakhand

MY SECURITY MONEY IS NOT REFUNDED YET AS MY CONNECTION WAS CLOSED ON 19th MARCH 2015, AND THE POLICY IS TO BE REFUND WITHIN 60 DAYS OF CLOSURE OF CONNECTION. BUT STILL I DIDN'T GOT MY MONEY BACK AND I HAVE COMPLAINT ALSO FOR THIS IN CUSTOMER CARE. I WANT MY MONEY...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Richa P
from Mumbai, Maharashtra
Report
Copy

Bill issue,

Address:Gurgaon, Haryana

My Internet plan is of 1gb monthly rental of 250rs.since I have received messg that my Internet limit has been exceeded I have taken two addition add on plana of 250rs.still my Internet limit was exceeding. So I called Vodafone helpline 199 and have spoken to the customer executive almost 4-5 times in a month to advice me best plan for Internet as my bill amount will exceed this way. Executive just advised me take a add on pack which I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aksamanta40
from Mumbai, Maharashtra
Report
Copy

Vodafone connection

Address:Kolkata, West Bengal

I had applied for a vodafone post paid sim in the month of April 2015. customer verification has been done at my residence but I have not yet received the Sim. Despite repeated follow up with customer care team I have not yet received the Sim. But I have received a bill of Rs.392.47 for vodafone number [protected] ( Relationship number[protected]. I dont want to continue with any vodafone connection because of such horrible service. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SADOLLY
from Mumbai, Maharashtra
Report
Copy

Vodafone 3G Recharge Complaint

Address:Mumbai City, Maharashtra

Hi my name is sandeep and my mobile number is [protected] i have done the recharge of RS 251 for 3G data on 6/6/2015 and in the morning of 7/6/2015 at 8:30 AM i got the msg that you have reached 80% o[censored]sage and remaining balance is 198 MB however the whole night i have not used internet but then also all my data was used i dont know why. Again i did the recharge of rs 251 for 3G data on 7/6/2015 at 9:30 AM and at 11:30 AM i got the msg that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishi Vashishth
from Gurgaon, Haryana
Report
Copy

Rejection of Port Out request

Address:Gurgaon, Haryana

I have given port out request on 15th of May and there was no response from vodafone, again on 18th i have given request to my new operator, they bloddy kept it on hold till 23rd on which my bill get generated and rejected it due to non payment of bill on 25th. till that day i have not received the bill. no issues i cleared my bill on 27th and as per vodafone team i wen with my transaction ID to my new operator but they again rejected it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Hyderabad, Andhra Pradesh

I got charged Rs. 301 for Surprise 'Value Added Services' I am well educated about how mobile works. I never clicked on any third party link nor download anything. I got bill for following services which dont even make sense from their names. Executives couldnt explain what I was charged for. Details are as follows: d2c_mazaa_149 d2c mazaa 149 - Charges Rs. 149 sf_tinytvw_w_77 Rs. 77 d2c_mobilart_75 Rs. 75 Tried to complain by calling care,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vvjoshi
from Vadodara, Gujarat
Report
Copy

Itemised bill sent by email cannot open

My name is Vijay joshi.I have post paid vodafone no.[protected].Bill of vodafone I received by email, but I could not open bill after entering necessary password.There is no such type of problem in other vodafone bill .I have complained no.of times to vodafone care about the bill of above mentioned vodafone no. But they can not solve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy