Vodafone India Complaints & Reviews

Respective sir, My name is Nagendra singh. My mobile no. is [protected]. I am facing a problem in my 3g internet. I saw a sms on my mobile if you recharge with rs449 you will get 4gb 3g data for 28 days. On tuesday i had recharge with that. But now i am not getting proper speed. Symbol of 3g appears but from today it is not working. Kindly do the hopeful and needful thing on this matter

Wow .. Vodafone has employees who dare tell there customers - I will not activate your international roaming... Despite payment of full bills and security deposit of 3000 online., . I was told by this rude and tyrrant staff who feels vodafone is his own fathers company.. I will not activate it... I will not adjust it against securrity.. You go do what ever you want... I need the world to know about callous and shallow staff that talk like and behave immaturely. Vodafone .. Down Down... Your customer for 10 years Amit Pratap Singh @@@@993933

CELL NO:[protected] I HAD RECHARGED FOR STD RC 14 PACK WITH VODAFONE ON 01/06/15AND SUBSEQUENTLY RECEIVED THE CONFIRMATION MESSAGE FROM THE COMPANY THAT THAE AFORESAID PACK HAS BEEN ACTIVATED FOR MY NUMBER AND I AM ENTITLED TO ENJOY STD CALLS at 30p/min, FOR 30 DAYS.BUT IN SPITE OF THE SUCCESSFUL ACTIVATION THE COMPANY IS CHARGING EXCESSIVELY FOR EVERY STD CALL MADE FROM THE SAID NUMBER. SO, I REQUEST THE COMPANY TO LOOK INTO THE MATTER AT THE EARLIEST AND ENSURE THAT THE EXCESSIVE AMOUNT CHARGED IS CREDITED TO THE SAME NUMBER. YOUR EXPEDITIOUS RESPONSE WOULD BE HIGHLY APPRECIATED.

I have been cheated and harassed by VODAFONE prepaid services. They are Fake Deduction of my balances then I complain submitted online and direct complain customer care on dated.03.06.15. Then they are refunded 20 rupee on my account but suddenly show in my inbox incoming message “Dear Customer, thank you for buying mydala deals. To enjoy your free deal log on to m.mydala.com” and cut my balance 19 rupee, I m immediately call VODAFONE Customer care and I asked why cut my balance??? They are said, this is the download charges bt I have already net balance available and I am not any other download in my phone but Customer Care forced to said to me this is the downloading charges I have download in my phone and they are misbehave to me. Today dtd.05.06.15 again same message come in my mobile “Dear Customer, thank you for buying mydala deals. To enjoy your free deal log on to m.mydala.com” and again cut my balance 3 rupee. Then TODAY Vodafone Customer care again call me and returned 3 rupee balance in my phone butttt same problem issued AGAIN SAME MESSAGE COME IN MY PHONE AND CUT MY BALANCE 3RUPEE. SHAME VODAFONE SHAME

I have been cheated and harassed by VODAFONE prepaid services. They are Fake Deduction of my balances then I complain submitted online and direct complain customer care on dated.03.06.15. Then they are refunded 20 rupee on my account but suddenly show in my inbox incoming message “Dear Customer, thank you for buying mydala deals. To enjoy your free deal log on to m.mydala.com” and cut my balance 19 rupee, I m immediately call VODAFONE Customer care and I asked why cut my balance??? They are said, this is the download charges bt I have already net balance available and I am not any other download in my phone but Customer Care forced to said to me this is the downloading charges I have download in my phone and they are misbehave to me. Today dtd.05.06.15 again same message come in my mobile “Dear Customer, thank you for buying mydala deals. To enjoy your free deal log on to m.mydala.com” and again cut my balance 3 rupee. Then TODAY Vodafone Customer care again call me and returned 3 rupee balance in my phone butttt same problem issued AGAIN SAME MESSAGE COME IN MY PHONE AND CUT MY BALANCE 3RUPEE SHAME VODAFONE SHAME I WANT MY ALL FAKE DEDUCTED BALANCES.

Sir Vodafone customer care people misguides me, I call them on 1 May 2015 about how much internet data I can use in my current bill cycle the executive told me that I have a bill plan of 1 gb per month but I can use additional 1.5 gb data in that bill cycle without any extra charges, due to this statement of the customer care executive I use a total of 1200 my data in that bill cycle and when bill come I see that they charged me ₹760 for that 200 mb data which I only use because their executive told me that I can use additional 1.5 gb without any extra charges and I also complaints many a times for this extra charges but they haven't take any action my complaint no which I have registered for these extra charges are following [protected] dated 15th may 2015 [protected] dated 15th may 2015 [protected] dated 26th may 2015 Every time they asks for 48 hours time to resolve my complaint but still I haven't got any response from Vodafone Kindly take the necessary action and help me Regards Sandeep lather Mobile no [protected]

I've requested for roaming pack on 21st May and it got activated by 25th. But Rs.75 is added to bill for the period from 25/04 to 24/05 though it got activated on a later period. Also a charge of Rs.283 is added for VAS service about which I had no information. These are neither I've requested nor I've received any SMS related to activation of it.

1st june early morning 4.40 AM i got a SMS, Hello! Glamour Zone pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs. 90 has been deducted. Your current Balance post service activation is Rs. 98.395. To deactivate SMS STOP to or call 155223 ( toll free). Surprised as i didnt requested this service and i called that 155223 and for deactivation dial 1, did it and got an SMS at 5.08 AM Your subscription to Glamour Zone pack has been deactivated. No refund come. Again at 5.07 AM, Hello! Deals Pack Weekly service is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of Rs. 35 has been deducted. Your current Balance post service activation is Rs. 63.395. To deactivate SMS STOP to or call 155223 ( toll free) Once again i shocked and Surprised as i didnt requested this service and i called that 155223 and for deactivation dial 1, did it and got an SMS 5.39 AM Your subscription to Deals pack Weekly service has been deactivated. No refund come till. Again 2nd June 8.59 AM, Hello! Super Models Club pack is now active on your number, as requested. This service is valid till[protected] and a 7 days renntal of Rs. 35 has been deducted. Your current Balance post service activation is Rs. 18.795. To deactivate SMS STOP to or call 155223 ( toll free) I ignored and trying to get some professional approach from experts. Again 9 AM, Hello! Radio Unlimited service is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of Rs. 15 has been deducted. Your current Balance post service activation is Rs. 3.795. To deactivate SMS STOP to or call 155223 ( toll free) Shocked, Vodafone is stealing money when my door is closed tightly and when i feel i am secured. Today i called the customer care 198 and other side a person attended the call and said Dinesh kumar, How may i help you? I explained the issues. He said it is not Vodafone, it is you requested, so that vodafone did I refused, as i didnt did it Then he said, it is not Vodafone and not you, as your internet pack is active, you clicked, For your information, I am using only whatsapp in mobile, no other internet. He said no it is not Vodafone did. I explained, yes i am using vodafone internet pack for whatsapp, How come you can take this, He said, if deactivated by customer care, it is possible to refund, since it is deactivated by me, No refund can be given. For that i said, i may go for legal approach as you are stealing simply from my pocket, i am helpless to control this. He said, he will give back 50 Rs as common refund for this, that will be activated in 2 hours. I asked as i am not requesting for this, and i was using customer care approach to deactivate as given in the SMS, you should pay my full amount. He said he didnt have any option of full amount. As i asked his name again, He said Dinesh kumar, i asked which and where is your office located, as i have to send a notice on your name since i requested, you didnt accept my and not apologized what you did. he said ask vodafone related question, we will not answer other question Till now i didnt got any refund, He gave orally complaint no[protected] and after an hour i got a sms Hello! we have received your request.[protected] is the request number for your reference. Thank you. What is this?

I activate 3g plan every month on my vodafone sim..number is [protected], but at my work place that is faculty of dental science, dharmsinh desai university, nadiad, tebo there is very poor network that i cant even use 2g network..please register the complaint and do the needful.

I would like to register a Complaint for the mail chain attached below. I had written the below mail on 5th may for change of my Internet plans and got the reply from Vodafone below for that mail. But as it has turned out instead of Activating my Internet Plan of 2G 2GB no Internet plan was activated on my Number. 2 days ago I've received a bill for Rs.1236 out of which most of the amount is for Internet usage @4p/10KB since no internet plan was Active on my number !!! I have been charged for using Internet as I was intimidated via mail from Vodafone that my 2G 2GB plan is Active but now as I've come to know even now there is No Internet Plan active on my number !! This kind of service shows Vodafone in very poor light. I was called up thrice for giving feedback after change of Internet Plans but now I've come to know no Plan was Activated !!! This kind of Customer service is totally unacceptable and I am deeply saddened by this lacklustre attitude. I've tried calling your Customer Care 199, 198 and [protected] explaining the problem to them but haven't heard back yet from you. This issue has caused a great mistrust between me as a customer continuing with your services any longer !!

I am using vodafone pospaid Bill No : 8536642 | Bill Period : 25.04.15 to 24.05.15 | Bill Date :25.05.15 | Your Postpaid Plan: E_Connect_3G_ 375 | Relationship No : 61305295 Got an bill of Rs.Rs. 989.22 for the month May in which extra 497 added for VAS which is neither activated in my mobile and I never used those sites, same case was happened for last 3 months. Every month I used to get this kind of bills having VAS charges, I never clicked on any third party link nor download anything. I got bill for following services which dont even make sense from their names Starting from March from when this has started, In March Bill VAS Downloads d2c_mobilart_75 - 75 April Value Added Services (VAS) d2c_mobilart_75 - 7 5 d2c_mydala_99 - 9 9 wapvilla_ppd - 9 9 d2c_mydala_99 - 9 9 Total 4 Unit - 372.00 May bill VAS Outgoing calls Value Added Services (VAS) d2c_mazaa_149 - 149 d2c_mydala_99 - 99 wapvilla_ppd - 9 9 d2c_mobilart_75 - 7 5 dwap_vid0075_ppu_mob[protected] Total 5 Unit - 497.00 Till now I have been charged Rs. 944 for the things I never used. Please refund this at earliest Contact-Vishal: [protected] / [protected]

This month I did not ask for renewal of my net pack still it was renewed and I was not informed. Plus date of next month auto renewal has also been given .please stop this service as it Is no longer required The message states: Your Data Pack has been renewed. Balance is 500 MB., Next Auto renewal date 28.06.2015 00:00:00.

Hi, I have applied for Re manufacturing of my SIM, but still now i have not got, they have raised request number which is of [protected], no response from J P Nagar Vodafone Store, and staff behaves very rude, Mr Raju Executive has taken my alternative number but not responding to my calls after so many followups, i request you to provide my SIM back.

Vodafone India has sent me a bill on 25-April and they have charged 800+ ING for a CUG number. Ideally any calls made to the CUG should not be charged. When I brought it to their notice, they told that there was some mistake at their end (different CUG codes) and the billing amount will be adjusted in the next bill. On 30-May they sent another bill, where they charged 108 rupees for the same number and also charged 0.5 Rupees/minute to the calls made to 199. (Ideally they are supposed to charge 0.5 rupees/3 minutes). When I contacted customer care, to make them aware of their mistakes and get it rectified, they made me hold the line for minimum of 40 minutes every time I called them (4 times in a day) for which they charge 0.5 rupees for 3 minutes. Finally they connected me to the supervisor and she told that she will ensure that such mistakes will not happen in future. When I asked her to ensure that the calls that I made to customer care will not be charged, with no surprise her response was "Sorry I can't help/comment on this at this point of time". I case if a customer doesn't pay the bill due to any reason, Vodafone India charge 100/- as a late payment fee. Wouldn't Vodafone also should pay back the customer when there is a mistake from their end? Do they think that they can compensate their mistakes with a word "Sorry"?

I am Kapil from Beawar Disst. Ajmer Want to compliant your costumer care department. They Provide me wrong information regarding my net recharge. 1. They told me that in amount Rs.251 Vodafone provided 2 GB Internet but they gave only 1 GB Internet. 2. Asking about this to your costumer care they didn't gave me valid answer. 3.Last four to five days they didn;t gave me answer to my complaint. 4. There are some name of your department is:- Chandresh Ahil Manish and Mukesh etc. Now I Want To Say To Vodafone Give Me 2GB On My Rs.251 Plan.

Sir, My name is Punit I am from Haryana, The matter is that Vodafone deducted my balance for such a crap service, which I don't requested, and its not first time, it happened to me thrice time in previous 2 months, i also called to your customer care and they said they will refund my balance in next 24 hours, but its now 2 days pass away and I got nothing. I called them again but still there was same answer...now you tell me what to do now... Firstly of first I am Quiting both of my Vodafone numbers [protected], [protected] I am about to port both of my phone numbers... Really vodafone sucks...hate it most

Dear Sir, My self Kiran Bhadala using your company postpaid number [protected]. i have already register my mail id for the e-bill mail id: [protected]@yahoo.com and i am not able to open my vodafone account so today i have use the live chat solution and really it is very bad service form your side first of all i had talk with Stephanie after all verification he raised the request for the e bill and give me the tat time of 30 min but i am not receive my bill on my register mail id till 3 O'clock. @ 3 O'clock i again try to chat with Kashinath after long discuss with me without any verification and suddenly he asked me for the verification instead of giving me solution of my problem and he again raised the new request for the same. 1St Request No[protected] and the Due Date 23-May-15 13:04:04------ not sloved 2nd request number is[protected] you will receive bill within 30 min----- still not receive my bill please find the attached file for the both conversation.

Sir Vodafone company charged Rs. 155/- in my post paid mobile No. [protected] in May30 bill. showing net pack activate on[protected]. It is totally cheating with consumer I have not given any consent or request for that pack. I request you that please look the matter, Sir I want urgent correction in my post paid billI. Abhisekh Singh

I had asked for change of plan for my post paid mobile number [protected] (Mumbai) last month to accommodate for 1GB of 3G Data. The request was processed and I was informed about the activation of the added plan of 1GB 3G data with applicable charges. However my May 15 month bill is too high and on investigation of bill I find they are charging for about 300MB of data usage which comes out to be over Rs 3000/-. This is not true as the amount of data used falls well below the range of 1GB and should not have been charged extra. Also the current usage they are indicating as 623 MB and likely charge for that as Rs 7000 and more. I am not sure as why besides changing my plan to accommodate 1GB free they are still charging for the data which is well below 1GB. In past too similar thing has happened and service provider had done some adjustments to reflect the same. I am available on [protected] and would like to know as what's exact reasons behind that. This is very unfair on part of Vodafone. Vodafone has stopped services on this mobile. Rajesh Singh

My number [protected] is not able to connect to Vodafone network. It has been a day and I also activated roaming pack on my mobile. I am currently in New Delhi and the number is of Punjab. I have to stay for at least a month now in Delhi and would request to resolve this issue s soon as possible.