Vodafone India Complaints & Reviews

Dear Sir I m Mithun Bhowmick from Dibrugarh(Assam) My vodafone number is : [protected] I was browsing and got one message in between that on my number Zeeditto and Look @it service got activated without my knowledge & deduction of rs 20+3=23, and today deducted my balance Rs. 20+7+3=30/- net. I don't expect this kind of thing happen with vodafone. Kindly look at this matter. Plz try to stop it. Now deactivated this service immedietly and REFUND my today deducted BALANCES.

Dear Sir, I work in SATISH STORES. I want to see all my call list numbers from date to date. As my sim is broken please take this as an consultation and send me the call log of mine. My Number is [protected]. Send the call log numbers of the above number to this Email Id : [protected]@gmail.com Thanking You Regards

i need to view for my record as one person blaming me that i have called that person, but fact is that i haven't called that person.so confirmation of myself i need to review my call records as soon as possible. so specially need call records of march and april months.

Hi Team, Yesterday at 1.30pm I visited Vodafone store(BSK 3rd stage) which is near to Devegowda petrol bunk. I requested for a micro sim for the number [protected]. I got clarification from Vodafone care(198) people, as this request will be processed without any charges. But today I have been charged for it with 100/- that too without any receipt. I need a clarification on this ASAP. I’m sure this will be recorded in store’s CCTV, also I have copy in my hidden camera pen. Issue : Under Billing Store : BSK 3rd Stage Contact : [protected] Name : Manjunath R Token no: 100 For any other clarification and assistance please call to [protected]. Regards, Manjunath R

I have been using vodafone number from years. Never faced such disappointing and absurd situation in the past. On 20th April 2015 i have made payment of INR 2787 at Indore AB road branch through my HDFC band debit card. I called on the customer care number same time on April 20th to change my plan to roaming since i will be out of Mumbai in niche area for quite some time. Hence i also purchased new vodafone number just in case i loose connectivity. From last one week i am getting calls from Vodafone forcing me to pay the PAID bill without knowing and checking internally even when i told the situation. I have to run back from an area near bhopal to Indore to check in the store where i have made payment through my card. The reception girl was on leave who took payment though the other girl at store managed to check in the hardcopy and found my number and details on 20th April in her register but she refused to help since the girl who took payment was on leave. I went to my bank to check if the payment is processed took out the statement paying extra 100 bucks just to check if i am wrong. but payment was through same time on 20th April. I have got call from Miss Subodh Singh early this morning Talking illogically in pathetic manner warning me me to suspend other number even after i told her yesterday about the situation and today as well. though i tired to help from my side but this behavior is abnormal and why should i suffer attending such idiotic calls because of vodafone mistake. i have already spent more than 3000 on petrol and for coming from Bhopal to Indore branch going to bank, vodafone store etc for a mistake that is been done by vodafone employee. On top of it hearing such screaming load illiterate people over phone is absurd. I have seen enough of it in last week and now i will be taking the issue to consumer forum and required places for claiming the money i have spent on vodafone stupidity and asking me to pay twice. please check and confirm from Indore AB road branch about the same. The other number that i took for emergency, i will be applying to other network for portability.The same review m gonna post to different social forums, let people know how Vodafone earns money and harass people. My number is [protected] Anant Ajmera.

I had booked three complaints with 1909 (DND). My DND is active. I received three confirmations from 1909 saying that my request is received and is under process. Soon after, I receive sms'es from VX-VFCARE saying that "Hi! The number you have entered is not valid / active Vodafone number." This happened for 1. The the complaint I sent about HDFC bank credit cards on 29/05/15. Number: [protected]. and 2. An Education center in Delhi making marketing calls 01/06/15. Number: [protected]. and 3. HDFC credit cards offer again on 02/06/15 from the number: [protected]. This is pure negligence on the part of Vodafone, for refusing to book a complaint and followup on the errant marketers. Kindly take the appropriate action on them.

Hi Team, Please take a note that I requested vodafone care for a new number in my name on the 14th March'15, and on 15th a customer care executive was at my place to collect the documents required for the same. These people committed me some scheme for 199 rs ( 600 minutes & 600 messages ect). However at the verification call these people changed the scheme committed to me. These people have given me a sim without any number and have collected 250 rs in lieu of it. I did not accepted the scheme and asked for refund, and ever since Vodafone people are harassing me by asking 10 questions everyday and not provided me with the correct solution. I had also visited Voda care centre on jail road, and people were really rude and did not help me saying that on sunday they cannot provide me with any solution. I am a working lady and have no extra time to keep visiting your vodacare everyday. I would like to tell you that I have recommended your Vodafone in my corporate also... and today I am completely disappointed in your customer care services. I hope you would extend me a proper solution and investigate the matter henceforth. My name is Priyanka Bawa Singh.// [protected] I need a new number for sure... so please adjust the advance money already paid and extend me a new Vodafone number. the executive dealing with was some devender. Thanks & regards Priyanka

Respected Sir, With much mental agony I am writing this consumer complaint for your kind perusal and action. I am Mr. Sudheesh P.M, with existing Vodafone no. [protected] residing at D-1 Aman Vihar, Sahastradhara Road, Dehradun –248001. On 27th May, 2015, I applied for porting out from Vodafone and porting in to Airtel by duly filling form at Airtel store Bindalpul. The main reason for porting is that they promised 3G service and were only providing 2G speed (E symbol) for last 2 months while taking 3G rates from me. The following are the details of events unfolded: [protected] applied for porting, and duly filled form at Airtel store, Bindalpul. [protected] paid Rs. 530 towards bill generated on 18-5-15 and payable by 06-5-15, and all outstanding dues cleared. [protected] received acknowledgement of porting request VW626681 from Vodafone by sms [protected] received sms from Vodafone sms rejecting my porting request VW626681 due to post-paid outstanding payments due [protected] visited Airtel store Silver city, Rajpur Road and they suggest that I get a PD receipt as a proof of no outstanding dues [protected] visited Vodafone store Rajpur Road and the incharge admits that it is a mistake, and I have no outstanding payments due and refuses PD receipt. [protected] visited Airtel store Bindalpul, and informed them that Vodafone had cleared me for porting & showed them receipts of previous bills paid [protected] Airtel sent MNP update that my request for port-in has been rejected as payments pending towards current operator Sir, meanwhile many calls have come from vodafone from various numbers asking me the reason for porting, offering help for solving my problems, asking me to remain with vodafone, and trying to find out details of my personal information. Please use your good office and do the needful as fast as you can so that these operators will not abuse telecom customers and make them run pillar to post. Thank you very much. Looking forward to your speedy action, which would be a lesson to these operators. Yours sincerely, Sudheesh P.M. (Vodafone no. [protected])

I was a vodafone prepaid customer from April 2012 to Feb2015 . As there were some problems regarding coverage and when the calls started getting disturbed I opted to PORT to Airtel. I was convinced by the Vodafone customer services that I would be given a new sim and a postpaid connection. I did not port to AIRTEL and agreed for the postpaid connection with a rental plan of Rs. 199, in which I would get 600 min talktime and 500 sms. I also...

My Pre-paid number is [protected]. Recently I bought Internet 3g pack for Rs251 - 1 GB data for my sim card. But I never got it connected to 3G. I called the customer care and they are not able to guide properly. My validity is 30 days and already it is 10 days and not able to connect to 3G network. They took money happily while recharge. My service registration number is : - [protected]. 1. I called to customer care 10-12 times for this. Out of 10-12 calls they just connected to right people only 3-4 times. They put me in different queues for 12 minutes and then they are disconnecting my call. 2. They not able to help technically.

Hi Team, I am facing issue mobile n/w[Fluctuating n/w ] and there is no internet connectivity also both 2G/3G at my home. regarding this i have raised the complaint on 8 th May. and there is another complaint rasied on 16 May 2015 with number [protected]. but still issue does not get resolved.Every day i am calling customer care and they are telling issue will be resolved ASAP since last 12 days. There is another complaint with number[protected]. according to this issue should get resolve by 02.06.2015 but issue is still outstanding. Why issue is not getting resolved till date? Is this the way vodafone responds to its users? If vodafone not able to provide the service why issuing the SIMS?

Dear Sir, i have recharge Phone no. this [protected].this is my mistake.plz cancel this recharge and revert back my 100 Rs as soon as possible. plz revert back to my mail id is mukesh.[protected]@gmail.com Regards Mukesh

Hi, I have been using this number( [protected]) since last 5 years and I am disappointed to say this that vodafone services are deteriorating day by day. Since 21st May, I am unable to use my 3 G services. I have visited 8 vodafone stores, called customer care more than 15 times but still no one is able to restore my 3 G services and neither I am getting any satisfactory reply from anyone. It's pathetic to see your customer care having team leaders like Ramya, Siddhu and Vishwanath and executives like lorretta, venkat who all are either disconnecting my call or giving me false assurances. Is this the service you are giving to loyal customers ( I have got 4 vodafone connections other than this: [protected]/6 and [protected]). Pls change your slogan" Power for you" and " Happy to serve you". It's all rubbish. I will wait till tomorrow 12 noon or else I will go for number portability of all numbers.

I HAVE RECENTLY PORTED MY CUG CONNECTION FROM AIRTEL TO VODAFONE BECAUSE OF NETWORK PROBLEM, BUT I AM FACING THE SIMILAR PROBLEM IN YOUR COMPANY ALSO, EVEN WORST NETWORK CONNECTION I HAVE PORTED AS I HAD SOME EXPECTATION FROM YOU.[protected] [protected] [protected] [protected] [protected] [protected] [protected] AND I HAVE ALSO TAKEN ONE MORE POSTPAID NUMBER THAT IS [protected] WITH SAME PROBLEM, AND I HAD ACTIVATED 3G DATA PACK, BUT ITS EVEN DOES'T WORKS LIKE 2G. ITS AN SPECIAL REQUEST TO THE ONE WHO IS READING, PLEASE INCREASE THE NETWORK RANGE IN MY AREA. MY ADDRESS IS:- (901, VT APARTMENT, NEAR APEX COLLAGE, MANSAROVAR, JAIPUR 302020) i have my flat on 9th floor, and there i even dont get a single tower in phone, then how come my 3g will work. please take some action for both of the problem. if you want me to pay you any amount, i am ready. u send me your account number. thanku -- Abhinav Arora -- Abhinav Arora

Hi, I am Varun and I did a full talk time recharge on 31st May 2015 using Freecharge. Here are the details before Vodafone executives dismiss my claim. Order ID (Starting with FC): FCVM[protected] Operator Transaction ID: CH[protected] I called up the vodafone executive and they admitted the amount being added to the secondary balance. Now, who asked them to add it to secondary balance. I can't make calls though my secondary balance is Rs 165. This is seer cheating on part of Vadafone. I request the concerned authorities to take note of it and transfer the amount into main balance. Regards, Varun

My Vodafone prepaid number is [protected]. in this connection, I have seen information from https://shop.vodafone.in/shop/prepaid/bonus-card1.jsp. After that I have activated my std bonus card *444*31# for 28 days 35P/mintue on dated 31/05/2015. But after activation, I got a activation SMS for V2V lacal call for 7 days and deduction of Rs 31 from my balance. This is wrong activation in my number from your Vodafone side and now I want refund my money Rs.31/- or activate my STD plan on this number at earliest. Note: I have try many times in Vodafone customer care, but sorry to say your staffs are not responding positively and and cut the line to listen my query.

I recharged my number yesterday by 255 where i should have got 2gb 3g data . I got 1gb instantly but the next was supposed to be credited in next four hours. I didnt get it. I called customer service six times, they heard my query and either kept my call on constant hold or disconnected the call. I want immediate action and want my 1gb data back. My number is [protected]

My vodafone number is [protected]. I m from Noida. Yesterday on 31.05.2015 I received an offer of 4gb 3g data on recharge of rs. 455... That is 2gb+2gb extra offer. I made a recharge of rs. 455, i got instant 2gb data and 2gb extra data was supposed to be credited in next 4 hours according to the customer care executive. Today 01.06.2015, I didn't received my extra 2gb data when I called vodafone customer care, they said sorry for the inconvenience but the extra benefit can't be credited. This is totally a fault of misrepresentation. Please help me regarding the following problem. Thank you!

my no is [protected]. checked offer on my number nd i hav reacharged with 2g data plan 1gb for 30days @98 on 1jun 2015.. later recieved a msg that my validity is till 29th jun 2015.. plz let me knw as soon as possible.. regards soma ghosh

phone no. [protected] activated as post paid as plan 349 rs. But phone bill come out 1000 rs with in 5 days. 2 times outgoing off. one time 200 rs paid as discussed with customer care . we have taken plan of 349 rs, no plan start and 1000 rs bill come with in 5 days. its issue of cheating . Kindly consider our complaint.