Vodafone India Complaints & Reviews

I got charged Rs. 149 for Surprise 'd2c_mazaa_149 ' I am well educated about how mobile works. I never clicked on any third party link nor download anything. I got bill for following services which dont even make sense from their names.Tried to complain by calling care, but Executives put call on waiting for more than 30 min two times before I disconnected. When asked to talk with seniors, the call was again put on hold. This is happening from last couple of months. Last month i connected to call centre they agreed to reduce these charges. They are looting loyal customers too. I am Vodafone customer from last 9 years & they started this time now to think about new service provider. How could a person downloads same thing every month. Going to check with FB & will try to put PIL on this. See the below mail from vodafone care. Dear Mr. Pandharpure, Please refer to our e-mail dated 27/04/2015 regarding activation of data plan for your Vodafone number [protected]. We regret the inconvenience caused to you in this regard. As per our telephonic conversation on [protected] today at 03.48pm, With regard to your concern, we have validated your bill and as per confirmation receive from our billing team; we wish to inform you that, • Waiver request against download charges (Rs. 149.0/- + service tax) in the invoice dated 25/04/2015 is under process and amount will reflect in upcoming bill. • Kindly note the service complaint number [protected] for your reference • We assure you that Vodafone always endeavors to maintain a transparent and accurate system of billing its subscribers for the services rendered. Please be assured that all billing happens only against genuine usage done against that particular connection. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. In case you need further assistance, please do call or e-mail us. We will do our best to help you. Happy to help,

This is in reference to the complaint registered for Mobile No. [protected] dtd. 26th May.'2015. I It has been highlighted that am being wrongly billed for mobile internet charges as INR 1715.66/-. You are expected to kindly rectify & revise the bill for the billing period & revert with the correct bill amount so that the payment can be made immediately...

​Respected Dear sir/madam​ Sub Cancellation of connection for [protected]I have cleared bill amount of Rs.300/- via vodafone Rep.No-1929 Dated 22/05/2015 Shop Gurukrupa Communication Shop no 58 NWRKSRTC Opp Krupa Lodge Near Bus Stand Bagalkot 587101 which clears the commitment and please disconnect both immiediatly

i have had the most pathetic of experience while using vodafone numbers since last 6 months. So i decided to port to Airtel. Its been almost 2 months since we have applied for porting but Vodafone is always rejecting porting request on very absurd basis. They are saying the porting code doesnt match with the request provided. i have all the proofs in the world to prove my complaint, but don't know whom to complaint. Another interesting thing, Only corporate numbers are not being ported. we ported 2 individual numbers at the same time and those have been ported.

I am using vodafone prepaid connection and I want to see my current and last month's & this month call details. In My vodafone user account I can see only few days call details. Please help me find call detail for last month as well. My voda no. is [protected]

In Jan-15 Vodafone charged me wrongly and regarding that vodafone ready to refund 656+245 INR and from apart from that vodafone refund only 656INR, for the pending amount I mailed 48 and last time vodafone ready to refund 656INR again for Pending refund+late refund charges+wast of my time for mailing and calling(I called vodafone 30 times and mailed more than 78)(I claimed 750 INR ), But still vodafone not refund amount and mailed without knowing anything.

On 17 th may I went to vodafone store -medical college, trivandrum, kerala; for changing from normal sim to nano sim. they gave me the nano sim and told me that it will activate in 1 hr. But it was not activated.Again I visited the same store on 25th, and told that it was not activated, they told that system was down and not possible till 29th may. On the same day I went to vazhuthacaud, trivandrum, kerala, vodafone store and activated my nano sim within 3 hrs. so I would suggest u dont appoint such irresponsible staff on ur great vodafone store (medical college, trivandrum). I think this staff dont know anything. even the manager of that store is useless.

Mera vodafone no.hai [protected].mere ko 26/03/2015 ko vodafone ke agency se call aaya tha.ADVENTA SALES AND DISTRIBUTION PVT.LTD. Name Shreya patil, mob. no.[protected]. ki tumhara yah no.25 no. me select huaa hai, jisko prepaid se postpaid karoge to aapko ek mob. gift milega.first bill bharne ke bad aapko gift milega, 2 month ho gaya mere ko vo log evial bahavier kar rahe hai . please mere ko help karo.

I got charged Rs. 226 for Surprise 'Value Added Services' I am well educated about how mobile works. I never clicked on any third party link nor download anything. I got bill for following services which dont even make sense from their names. Executives couldn't explain what I was charged for. Details are as follows: d2c_mazaa_149 - Charges Rs. 149 sf_tinytvw_w_77 - Charges Rs. 77 BIll No: [protected] Plan: E_Connect_3G_375 Tried to complain by calling customer complaints number 199, but Executives put call on waiting for more than 30 min before I disconnected. When asked to talk with seniors, the call was again put on hold. This is a clear case of fraud. I am really unhappy about this.

This is in reference to the complaint registered for Mobile No. [protected] dtd. 19th May.'2015. It‘s really upsetting that since 6 days passed for the complaint being registered & there is no response from your end. It has been highlighted that am being wrongly billed for mobile internet charges as INR 16, 822.56/-. You are expected to kindly rectify & revise the bill for the billing period & revert with the correct bill amount so that the payment can be made immediately.

hi i was to given a Bajaj microwave oven as gift from the company under festive season offer. I was notified on 2nd April 2015 that gift will be delivered within 25 days and the same was mentioned on the gift scheme brochure. after 10 days i called, they told actually sir you gift will be dispatched after 25 days not delivered within 25 days. so i called after 25 days they told sir it will be dispatched after toe days and this kept happening. After that the number given to contact them comes busy if you call using any network 24*7 and the other number given to contact actually tells you that it is a wrong number. today is 25th may and i now the company have cut off all ways to contact the scheme coordinator.

I am using Vodafone. My no: [protected] This month i got bill of Rs.2258.44. As per voda fone o have made call to no [protected] (ISD) for 35 minutes. Thats why bill shoots up. I am having this no from last 3-4 year and b=never bill amount crosses 400-450, generally remain in 200-300 range. My first question is why ISD is activated on my no when i have never requested for the same. Second: how i can call a no suddenly for 35 minutes, which i have never called in 3-4 years. i checked my phone call details i am not seeing any call detail for this said duration. I checked with Vodafone they are saying you have to make payment. This is not good, i am confidenet there is some problem is their network which causes this bill. Please help me in this. ~Ankur [protected]

Dear Sir, My Vodafone prepaid Mobile No. is [protected]. On 19/05/2015 Vodafone Customer Care activated 300 MB 3G data pack on my number and deducted 42/- from my balance without taking my consent.On the same day I visited Vodafone Store at Park Street and registered my complaint to refund the deducted amount of Rs.42/- and deactivated the aforesaid data pack.My service Registration No. was [protected] which was closed on 21/5/2015 without making refund with remarks "we were unable to reach you on your mobile to give an update. Please call 199 for an update". Again on 21/05/2015 I registered my complaint with Vodafone Store, Park Street vide service Registration No. [protected] but again same outcome with same remarks.I also called to Vodafone Customer Care on 199 at 5:07 p.m. on 23/05/2015 and they promised me to refund my balance of Rs.42/- within one hour. But they didn't keep their promise.Till this time I didn't get the refund of Rs.42/- in my account balance.They always lied and neither called me to activate 3G data pack on my mobile number nor called me to refund my deducted balance. If they have called me and I didn't pick the phone, there must be some missed call in my phone. But I have no missed call on this number within last four days. If you analyze my call history, you will find I never used internet on this number. I use this number only for making calls & SMSing. So, there is no question of activating 3G data pack on this number. The worst customer care service I have faced ever. They are great lier & cheater. Please look into the matter urgently and instruct them to refund my deducted balance of Rs.42/- immediately.

Hello, The service provided by Vodafone is pathetic. Customer facing any problem they call toll free number and what happens after listening to all over problems they have no answer to our question. My internet balance of 1GB got deducted in just three days what the hell Vodafone is doing. The service people just pick up the call and ask me to wait for 15 mins and then disconnected the call what rubbish thing. They are there to help us not to put us in trouble. I called twice and once customer care executive tells to Forwad to senior management and end up giving lame excuses like there is no senior people to help you out such a lame excuse.

My younger brother buy a phone micromax canvas sparks from snapdeal and to check its network i entered my sim from that time my plan is deactivated so I contact from customer care and Vodafone care but not given any solution they always they say that this micromax problem because we have a tie up with that company that on 1st sim we given 500 mb plan these things are also mention on mobile box as they say.but not such type of things on mobile box I also registrar this complain in Vodafone care by the number of [protected].

It is a very worst experience with vodafone. I m a corporate person and we have MNP 5 numbers to vodafone postpaid corporate plan. From day one we faced the issues of network, voice, data services. After 1 month they solve the problem of network. And now we are facing the problem of credit limit. After every one day outgoing service and data service is barred by you. We are continuously calling to local store but they are unable to resolve the issue. Now its a height of irriration. I request you to permit our 5 numbers to change change the network. Sorry but its truth that vodafone is the thirdclass network we experienced till. Your store representative are not able to work.

I was trying to recharge using paytm app for Rs. 351 on 4th May 2015 9;34pm and by mistake I ended up recharging a wrong number missing by a digit. I was supposed to recharge [protected] with Rs. 351 but instead recharged [protected] with the same amount. I immediately called up vodafone call centre and they weren't helpful and infact one of the associate even put me on hold for more than 15 minutes saying that he is going to transfer to supervisor and instead of doing that he disconnected my call. Finding no help from them, I visited Vodafone store in Mehdipatnam, Hyderabad. I came in contact with one of the advisor named Mohan, he was polite and said that he would get the amount recharged on my number in next 24 hours which obviously did not happen, I called him up later on next day only to be told that it is under process. After waiting on for three days with no result, I again visited the store and Mohan assured me that he is working on it. But even after 5 days I got no response from him. I visited the same day to Vodafone store and met Mohan, there was another advisor by name Harish who bluntly said that he can't do anything about the wrong recharge. This guy, Harish was not just impolite but was plain arrogant and did not even care to listen what I was speaking, I was later on told by Mohan that he will escalate the issue but till date I haven't got any response after such an ordeal. All this while I've patient with your advisors but I am loosing my patience. I hope you will come out and resolve this issue asap and at the same time train your advisors and teach some manners to your advisors like Harish.

Vodafone has deducted my money without my consent..one was zeedito, I called several times to customore care but my problem was not solved. This time i decided to change my no from postpaid to prepaid, i visited the store at chakrata road dehradun, where i requsted to change the plan on 4 mar, but it took them 7-8 days to change my plan now i requested them to remit my security money of 500 rs, they told me that there system is showing that you have deposited security money of rs 250 only, customer care executive told me that they would help as i have the original recipet but after 2 months and 10-11 days i received the cheque which was of rs 250.Who is responsible, i will tell other people to not to go for vodafone as they customer care executive cheat people.

I've recharged for 3G Internet data pack and today the whole day I was browsing and using Internt on 2G speed. What a pathetic way of making money. You (Vodafone) have been doing such cheap things since I'm using my number. Well now I'm fed up of.your Service. Even if you resolve this problem or no I'll make sure that I start finding an alternative of you.

Dear sir, Iam Chandrasekhar my Number is [protected]. This is prepaid number i want micro SIM for this number. I went vodafone mini store in vizianagaram / andhra pradesh . but they are saying that there is no micro SIM prepaid number. I discussed with your customer care executive and there is no responses form them. What we need to for getting the micro SIM for existing number