Vodafone India Complaints & Reviews

Dear, Unnecessary taking money from my mobile currency for subscribing some websites. I went to vodafone web store in t in Tamilnadu they said the flash is on in mobile. Ok I ask to deactivate that. After they did and told it'll not repeated anymore. But still I have the same problem. I don't know what to do. I had lost my currency every day. Do some favor about this issue. Otherwise I'll go to consumer court for legal. And I need my money back. I hate your network and your service... Regards ARUL RAJ SAMUEL [protected]

Hello sir, I have been using Vodafone for last one year. Today at 12:20am I got a message that look @ it service had been activated on you phone. I even don't know what it is and neither I got a call or something that I replied. Please refund my money as soon as possible. Mymibile number is [protected].

MI_cap_1050_30d_promo_3g activated by the company without consulting me. Clear cut case of cheating by Vodafone india. Relationship no. 8.11574751.00.00.100988. Unable to stop the service from My vodafone in online account. need to stop it.

Respected Sir My vodafone sim having some problem. i talk to customer he is asking to replace the sim . But vodafone store at Gaj singh pur is not giving the sim . he is asking the such series sim we do not have . Please resolve the problem Regards Dharm jeet mob no [protected] [protected]

Respected sir/madam, I subscibed to the Vodafone 3gb 3g plan worth rs 650/month.On 21st April, I withdrew the plan and in its place subscribed the super talk rs 199 plan.I submitted a letter to the Vodafonecarekolkata in the South City Mall.i received an sms from vodafone saying that my taiff plan has been changed.But a few days back a customer careexecutive caled me to inform that i am using 3gb 3gdata plus 199talk plan!!! what utter nonsense! today i received the bill saying i must pay rs 1057! pls check the issue and solve this utterly unprofessional behaviour!my phone no is [protected].i am enclosing the photo of the sms Vodafone on 21st April. Yours faithfully, Soma Dutta

Today while browsing 2 pop ups opened and before the page loaded, I closed the tabs and switched of the net. I then received a message from Vodafone telling that 77 rupees have been deducted for " tiny tv" service ( which I never did ) . After talking to customer care they told that 40 rupees talktime will be refunded back to the number mentioned. Since I didn't activated any service then why money is deducted and why I am not getting the refund of complete amount? I had talked to Mr kalankar, Mr James and one more lady in customer care Chennai, Tamil Nadu. The lady's name I don't know but she told that refund will be given. I had called on vodafone customer care and the names mentioned above picked up the phone in the same order at the specifed time- 2:22 pm, 3:05 pm and 3:13 pm respectively on 22-may 2015. Till now nothing had been done. I need refund of the complete amount on the number mentioned. Hoping for an early reply

hai i using Vodafone network last 8 years . if i want one important number from my outgoing call list year of 2009 to 2010 pls the the number list . sent the to my mail ([protected]@gmail.com). thank you

On 19 may, 2015 i have recharged my account ([protected]) of rs 70. And today(on 21May, 2015) mobile academy service(VB-VFCARE)has deducted rs 50 from my account automatically and i have not even subscribed it. And this is not the first time, its the third time, after deactivating this service before like two times, it has been activated again automatically . So kindly I request you to refund my money of rs 50 and make sure this never happen again in future.

Hi, I would to complain about my connection number [protected], i am using this Vodafone number since 2005, last month i got the bill of Rs. 1245 according to detail i did the use the data plan way above my plan, & even in my current billing cycle it above the data plan which is not possible as i have wireless in my house n office too, i hardly use my data plan, you may check my usage on my previous bills, when i checked with customer care 1st rep replied that i made video calls, 2nd rep replied that they cant check where did i spend my data as its a breach of customer privacy, i never use this much data on my phone, i am sure that something went wrong at Vodafone end, i would really appreciate if you would check n refund the extra amount which i already paid, if this would not be taken care of i have no other choice rather then changing the provider

My name is Abhay Kumar and mobile number is [protected] which i am using for more than 5 years. In the beginning of March 2015 I requested Vodafone costumer care to activate 3G internet plan of 1GB of worth around Rs 250 in the evening but after some hours in the same day when I rang customer care to know about the plan i found that the plan was not beneficiary for me so I requested the costumer care executive to deactivate the plan immediately. But today I shocked when i rang costumer care to inquiry about my excess billing for last some months and he said that my internet plan has been activated since March 2015 of worth Rs 850 per month. It is totally the case of fraud and misconduct and I have been cheated by the service provider so I am requesting you to please take strict action against the provider. thanking you

My phone no is [protected], I received a bill for period 14-03-15 to 13-04-15 and 14-04-15 to 13-05-15 for Rs.758.36 and Rs.821.77 respectively. It is showing charges as mentioned below: 1) Bill period[protected] to 13-04-15:- Monthly charges of Rs.321.94/- and VAS download charges of Rs.347/- 2) Bill period[protected] to 13-05-15 :-Monthly charges of Rs.482.37/- and VAS download charges of Rs.149/- From call center we came to know that VAS charges is of d2c mazaa download. Which is false download, its of no use for me. Every time when they call us for bill payment they just say we are forwarding your call and finally after 10-15 min no response.

dear sir, we are in relationship with you having no.30266766 in the name of charak health and rural development dubagga lucknow for the last few days we are trying to get a few c.u.g. numbers activated but despite repeated requests over phone and through sms we are not getting any response from your company. due to this we are not able to provide c.u.g. numbers to our empoyees today itself we have sent two sms at 11.57am and 12.00 noon to mr. athar we have also personally talked mr athar and mr.arpit in this regard but surprisingly none of them has taken care to resolve the issue we hope atleast on receipt of this mail, you will instruct the concerned to solve our problem forthwith your, s faithfully charak health and rural development dubagga lucknow

Hi, I got a bill for the month of April 2015 and was billed with Value added service. A total of Rs 424 was billed which includes the following services:- d2c_mydala_99 - 99 d2c_mazaa_149 - 149 wapvilla_ppd - 99 sf_tinytvw_w_77 - 77. I tried to call Customer care and i never get a chance to talk to them. I get a error message as network busy. The store executives have no clue about the value of these value added services.

I was a regular user IDEA with mobile no. [protected] but i got a call from the customer care of vodafone on[protected]. In this call it was insisted by the representative of the vodafone that if you port your number with vodafone we will give you a service of 0.40 paisa per minute local on Local and STD calls forever. Another call on[protected] received which again elaborated that you need not to use call cutters of any type for call rates just because of lower rates of call on local and std calls. I repeatedly asked about the call rates because I was satisfied with IDEA. One representative having number [protected] (Mr. Rishikesh as per True caller) visited our house on 08-05-15 and explained the same. I decided to port my number just because of lower rates of call. But it is unfortunate that service of 0.40 paise is provided but local call rates are 1.5 paisa per second is given in spite of 0.40 paisa. I reguest you to kindly see the matter and search for the representative and callers of vodafone customer care who have supplied wrong and incomplete information. Hemlata ([protected])

Dear Team, i cant take any incoming & outgoing calls on my vodafone no [protected] ( Bihar Circle) after paymenet of 1000/- today on dated 21.05.2015 by online payment iD is :-DIDB[protected] Transaction Date:-21.05.2015 Relationship No:[protected] so requesting pls resolve the issue ASAP. becaose this connection under CUG regds, Shailesh [protected]

sir i have vodafone postpaid number with no:[protected] with monthly rental postpaid Rs.99/-.they given three months free 1 gb data by telephonic information contacted one of their employee.the plan period is 14 april 2015 to 14 july 2015.but in current bill they did not applied this plan and they generates 3900/- bill but the above plan did not applies. when i requsting them on customer care cell they dont told any information regarding this .they told contact vodafone store which is about 100 kms from my native and working place. i have no holidays only sunday is my holiday...but that store does not working in sunday..plese take up this matter kindly sir

Vodafone has been a company which has turned out be a monster which is harassing customers like hell!!! My vodafone number is [protected]. I have been getting marketing calls from Vodafone no [protected]. I have atleast received 20 calls within last couple of weeks!!! I have escalated to Vodal nodal team but no use!!! I still get calls or blank calls for some reason!! Well if I dont want to use 3G data plan from Vodafone, why the hell vodafone is so desperate?? Vodafone network is so pathetic that basic calls cant be made, then why should i waste my money on 3G??? I am not even able to register complaint against this number by sending msg to 1909. Vodafone has blocked this service on my number!!! Who has given Vodafone right to block this???

I am Vivek Halder from Mumbai & my number is [protected]. The 3G plan MI_CAP_750_30d_R_PROMO_3G is activated without my consent & I am very unhappy about this as this number is mine from last 5 years now. Deactivate the same immediately & withdraw the amount from the bill date 18.05.15 as I am not going to pay the same till it is withdrawn or disconnect the number permanently I dont want to be on Vodafone any more. I have attached the bill page also for proof.

Dear Sir, I have been forced to write this complaint due to inability of Customer service operators to answer. My compliant is regarding the deduction/ crashing of Data of my internet package. To summarize my experience. Earlier i took vodafone number due to its excellent service in Gujarat region. I was using the number for calls and internet both. but suddenly two times Rs 75 deducted from my account without any calls given. I inquired and complained to Customer care but nothing resolved. So i thought its better to restrict my services of Vodafone and now using it only for Internet (Not at all my loss, it's loss of reputation of Vodafone only). While using datapack 1024 MB in Rs 249, I noticed that in between 90-100 MB data was being deducted /consumed automatically whether i use mobile network or not. I noticed it since i am using 3G only during my office time and that too only for whatsapp or facebook or some net surfing thats it (having high speed Wi Fi connection at my home) so consuming ~130MB for this without videos downloading/ surfing is not possible. It happened 3-4 times and everytime i informed/ inquired customer care but their response was not satisfactory. To justify my complaint i also started keeping my log of internet usage on daily basis and entered on daily basis in my excel sheet. Time again i complained to customer care with the exact amount of data i used (thanks to my log sheet). After that compliant everything goes well for two months (No extra dedcutions & my nominal usage of ~28 MB on daily basis until yesterday. (May be they were surprised to notice same and had a check on their activity). Yesterday in the morning my data was ~230 MB and was valid till 21.05.2015 (mid night). At 15:33 i received message that my data left is 199.51 MB. I ignored it since i knew that i can not use so much data in a day so didn't complained. Now today when i checked my data package left, it is showing 0MB and this is STRANGE. I inquired with customer care but again same story, they can't help me. If anybody can help in this please let me know. Else i have to use same option of going ahead with another network and stop using Vodafone (Again not my loss) Excellent in Hi speed internet service but Worst Experience in terms of customer support. I don't know how long it will go if Customers are not satisfied yet Claimed themselves as Leaders

Hi, my vodafone paispaid number is [protected]. In current month vodafone has been changed my plan to E_connect_3g_299_2015 . As per old plan I have unlimited internet data plan and as per new plan E_connect_3g_299_2015 I have 750 mb data . Now I have used 1152mb data as thinking that I have unlimited data plan . Two days ago when i have contacted to customer care they said you will get chnaged for more data usage above 750 mb . Kindly help me in this . I never changed any plan but still they are changed my plan . And now charging for extra data usage