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Vodafone India Complaints & Reviews

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P
Purshottam Singhal
from Dehra Dun, Uttarakhand
May 23, 2015
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Address: Jaipur, Rajasthan

Dear Service Provider, Greetings, I am felling very much aggrevied by the services and the treatment which your company is giving to the customer. I am a very Old customer of the COmapny more than 8 years when the organization was working in the name of Hutch. Today I have visited the Vodafone Store at Amhinsa Circle, C- Scheme, Jaipur for changing my address in the record of the comapny on the suggestions of your Customer Care. As a proof of Address submitted ICICI Bank Account Statement which is a scheduled bank but same was not entertained and address was not being changed though. It is very much disappoining to hear that they also does not have any complaint book on there store to register the complaint. This is a defeciency in the services on your part and it should be resolved immediately.
Vodafone India customer support has been notified about the posted complaint.
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    M
    m kazi
    from mumbai, Maharashtra
    May 23, 2015
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    Address: Mumbai City, Maharashtra

    VODAFONE GALLERY OPP MEGA MALL, ANAND NAGAR JOGESHWARI (WEST)MUMBAI 102, VODA CASH KI 2 MACHINE HAI JISME SE 1 MACHINE 1 HAFTEY SE BANDH HAI, , JISKI WAJAH SE MACHINE M PAISA DALNE KAFI LINE HOTI HAI..PER CASH COUNTER PER PUCHEY JANE PER CASH NAHI LETEY, MACHINE ME BHARDO AISA JAWAB DETEY HAI.AUR MACHINE ME EXACT CASH CHANGE DENA PADTA HAI..CUSTOMER KI SAHAYATA NAHI KARTEY, VODA JANIMANI COMPANY HAI JISKI AISI HALAAT HAI.MERA DESH MAHAAN...
    Vodafone India customer support has been notified about the posted complaint.
    Jun 10, 2015
    Updated by m kazi
    apko yeh complaint bheja tha per koi solution nahi nikla ...aj phir gallery walon ne wahi reply diya ...cash counter person name ashok...maine unse last complaint ke baremey bataya per unoer koi asar nahi hua...aur nahi koi solution nikla...full time pass hota hai complaint karne mein aisa lagta hai india m customer ki koi value nahi hai..na company ko aur nahi government ko
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      V
      vinay5
      from Mumbai, Maharashtra
      May 23, 2015
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      Address: Pune, Maharashtra

      Tkday, 23 may 2015, my balance was deducted three times for same. It showed rs 100 off for rs 40. But I didn't got any confirmation from either Vodafone or mydala. They just deducted my 40 + 40+ 21 rs for same. Thess all are just .
      Vodafone India customer support has been notified about the posted complaint.
      Please call our compliant help line 144 they will help you properly
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        J
        joelpruthviraj
        from Jaipur, Rajasthan
        May 23, 2015
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        Address: Hyderabad, Andhra Pradesh

        hi my name is joel([protected]), i cleared my postpaid bill on 9th of may 2015 @ vodafone stores, and i kept an application of migration from postpaid to pre paid. n they accepted me on 11th may 2015 n i gotta conformation msg that process will takes 48hrs i gotta service number [protected] on my mbl number. but due to vodafone systm upgradation from 13th may to 20th may. i waited till date. n i called customer care exe many times but they were saying one answer CONCERNED TEAM NEED TO SEND CONFORMATION MAIL. Its been 4dayz. my sim not yet migrated to prepaid. And itz a problm from vodafone side i havent got any appology msg. sir plz plz plz look after this. till date is been 14dayz.. plz help me out. And i spoked with excalation department i got the same responce. plz sir help me out.
        Vodafone India customer support has been notified about the posted complaint.
        Please call our compliant help line 144 they will help you properly
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          M
          msyedriyaz
          from Buxar, Bihar
          May 23, 2015
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          An amount of Rs.1200.00/- had been Debited from my SBI Account on[protected] while paying to my mobile postpaid bill.. Transaction was successful but not paid my mobile bills on day.but money got deducted from my account. Kindly check this problem. Money was deducted on 20- May-2015. Rs.1200.00- TO TRANSFER INB Avenues India Pvt. Ltd bearing Ref No.CCACE2VXA3941GOABENGZ9 Transfer to [protected] Avenues India private.. attached to bank details also Kindly Refund me above deducted Amount. Thanking You With Regards., M.Syed Riyaz E-MAIL ID- [protected]@gmail.com Mob. No.: [protected] I hope that my problem can be solve...
          Vodafone India customer support has been notified about the posted complaint.
          Please call our compliant help line 144 they will help you properly
          Please call our compliant help line 144 they will help you properly
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            J
            joelpruthviraj
            from Jaipur, Rajasthan
            May 23, 2015
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            Address: Hyderabad, Andhra Pradesh

            hi my name is joel, i cleared my postpaid bill on 9th of may 2015 @ vodafone stores, and i kept an application of migration from postpaid to pre paid. n they accepted me on 11th may 2015 n i gotta conformation msg that process will takes 48hrs i gotta service number [protected] on my mbl number. but due to vodafone systm upgradation from 13th may to 20th may. i waited till date. n i called customer care exe many times but they were saying one answer CONCERNED TEAM NEED TO SEND CONFORMATION MAIL. Its been 4dayz. my sim not yet migrated to prepaid. And itz a problm from vodafone side i havent got any appology msg. sir plz plz plz look after this. till date is been 14dayz.. plz help me out. And i spoked with excalation department i got the same responce. plz sir help me out.
            Vodafone India customer support has been notified about the posted complaint.
            plz INDIAN CONSUMER FORUM PLZ HELP ME. PLZ PLEASE
            Please visit our nearest vodafone store. they will help you properly.
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              0rk
              May 23, 2015
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              Address: Gautam Buddh Nagar, Uttar Pradesh

              Hello Vodafone Team i, RAHUL KUMAR is using Vodafone cellular services 2015. My registered number-[protected] first No- [protected] Second No-[protected] NOT:- 3G network problem - I-225 House No Alpha 2 Greater Noida but noida is your 3G Serives good. i am not satisfied with their services. from last two weeks i m facing very big problem regarding 3G network. my mobile is not showing 3G network signals. Bcoz of which i m not able to recieve any call nd not able to dial any call i complain many time in Vodafone company he says shortly ok kindle give us proper service and make good network in our area. Thanks Rahul kumar Rahulkumar.[protected]@gmail.com [protected]
              Vodafone India customer support has been notified about the posted complaint.
              Hello Vodafone Team

              3G network same problem..network problem indoor.

              so plz kindle give us proper service and make good network in our area. Indoor .

              Thanks
              Please call our data help line 198 they will help you properly
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                S
                samay veer
                from Gurgaon, Haryana
                May 23, 2015
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                Address: Palwal, Haryana

                plz. send vodafone [protected] incoming call detail by email, incoming call detail last 3 month to till date. my contect no[protected], EMAIL ID- samay.[protected]@gmail.com plz send your a/c no. to [protected] thankyou warm regard SAMAY CHAUHAN ([protected])
                Vodafone India customer support has been notified about the posted complaint.
                Please visit our nearest vodafone store. they will help you properly.
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                  A
                  Arul Raj samuel Pandian
                  from Mumbai, Maharashtra
                  May 22, 2015
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                  Address: Salem, Tamil Nadu

                  Dear, Unnecessary taking money from my mobile currency for subscribing some websites. I went to vodafone web store in t in Tamilnadu they said the flash is on in mobile. Ok I ask to deactivate that. After they did and told it'll not repeated anymore. But still I have the same problem. I don't know what to do. I had lost my currency every day. Do some favor about this issue. Otherwise I'll go to consumer court for legal. And I need my money back. I hate your network and your service... Regards ARUL RAJ SAMUEL [protected]
                  Vodafone India customer support has been notified about the posted complaint.
                  Please call our compliant help line 144 they will help you properly
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                    H
                    harish lakra
                    May 22, 2015
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                    Address: New Delhi, Delhi

                    Hello sir, I have been using Vodafone for last one year. Today at 12:20am I got a message that look @ it service had been activated on you phone. I even don't know what it is and neither I got a call or something that I replied. Please refund my money as soon as possible. Mymibile number is [protected].
                    Vodafone India customer support has been notified about the posted complaint.
                    Please call our compliant help line 144 they will help you properly
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                      M
                      Maulikchauhan
                      from Navi Mumbai, Maharashtra
                      May 22, 2015
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                      Address: Mumbai City, Maharashtra

                      MI_cap_1050_30d_promo_3g activated by the company without consulting me. Clear cut case of cheating by Vodafone india. Relationship no. 8.11574751.00.00.100988. Unable to stop the service from My vodafone in online account. need to stop it.
                      Vodafone India customer support has been notified about the posted complaint.
                      Hi Maulikchauhan,

                      We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1Gv2uNe

                      Regards,
                      Vodafone India
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                        D
                        DHARM JEET
                        from Jaipur, Rajasthan
                        May 22, 2015
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                        Respected Sir My vodafone sim having some problem. i talk to customer he is asking to replace the sim . But vodafone store at Gaj singh pur is not giving the sim . he is asking the such series sim we do not have . Please resolve the problem Regards Dharm jeet mob no [protected] [protected]
                        Vodafone India customer support has been notified about the posted complaint.
                        Please visit our nearest vodafone store. they will help you properly
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                          S
                          somyajit sarkar
                          from Mumbai, Maharashtra
                          May 22, 2015
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                          Address: Kolkata, West Bengal

                          Respected sir/madam, I subscibed to the Vodafone 3gb 3g plan worth rs 650/month.On 21st April, I withdrew the plan and in its place subscribed the super talk rs 199 plan.I submitted a letter to the Vodafonecarekolkata in the South City Mall.i received an sms from vodafone saying that my taiff plan has been changed.But a few days back a customer careexecutive caled me to inform that i am using 3gb 3gdata plus 199talk plan!!! what utter nonsense! today i received the bill saying i must pay rs 1057! pls check the issue and solve this utterly unprofessional behaviour!my phone no is [protected].i am enclosing the photo of the sms Vodafone on 21st April. Yours faithfully, Soma Dutta
                          Vodafone India customer support has been notified about the posted complaint.
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                            N
                            nirmit sharma
                            from Mumbai, Maharashtra
                            May 22, 2015
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                            Address: Chennai, Tamil Nadu

                            Today while browsing 2 pop ups opened and before the page loaded, I closed the tabs and switched of the net. I then received a message from Vodafone telling that 77 rupees have been deducted for " tiny tv" service ( which I never did ) . After talking to customer care they told that 40 rupees talktime will be refunded back to the number mentioned. Since I didn't activated any service then why money is deducted and why I am not getting the refund of complete amount? I had talked to Mr kalankar, Mr James and one more lady in customer care Chennai, Tamil Nadu. The lady's name I don't know but she told that refund will be given. I had called on vodafone customer care and the names mentioned above picked up the phone in the same order at the specifed time- 2:22 pm, 3:05 pm and 3:13 pm respectively on 22-may 2015. Till now nothing had been done. I need refund of the complete amount on the number mentioned. Hoping for an early reply
                            Vodafone India customer support has been notified about the posted complaint.
                            Hi Nirmit,

                            We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1EoYkRc

                            Regards,
                            Vodafone India
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                              deepanrajmurugesan
                              from Chennai, Tamil Nadu
                              May 22, 2015
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                              Address: Madurai, Tamil Nadu

                              hai i using Vodafone network last 8 years . if i want one important number from my outgoing call list year of 2009 to 2010 pls the the number list . sent the to my mail ([protected]@gmail.com). thank you
                              Vodafone India customer support has been notified about the posted complaint.
                              Hi deepan,

                              Could you please share your current and alternate contact numbers in the following link. We will be happy to assist you. http://bit.ly/1Gv2Nb4

                              Regards,
                              Vodafone India
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                                A
                                april june
                                from Agra, Uttar Pradesh
                                May 21, 2015
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                                Address: Ranchi, Jharkhand

                                On 19 may, 2015 i have recharged my account ([protected]) of rs 70. And today(on 21May, 2015) mobile academy service(VB-VFCARE)has deducted rs 50 from my account automatically and i have not even subscribed it. And this is not the first time, its the third time, after deactivating this service before like two times, it has been activated again automatically . So kindly I request you to refund my money of rs 50 and make sure this never happen again in future.
                                Vodafone India customer support has been notified about the posted complaint.
                                Same issue. It happened on 20th may. Customer care saying I clicked something... But it's cheating...I deactivated through customer care... But 50rs is not reverted...
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                                  ramesh vohra
                                  from Bengaluru, Karnataka
                                  May 21, 2015
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                                  Address: New Delhi, Delhi

                                  Hi, I would to complain about my connection number [protected], i am using this Vodafone number since 2005, last month i got the bill of Rs. 1245 according to detail i did the use the data plan way above my plan, & even in my current billing cycle it above the data plan which is not possible as i have wireless in my house n office too, i hardly use my data plan, you may check my usage on my previous bills, when i checked with customer care 1st rep replied that i made video calls, 2nd rep replied that they cant check where did i spend my data as its a breach of customer privacy, i never use this much data on my phone, i am sure that something went wrong at Vodafone end, i would really appreciate if you would check n refund the extra amount which i already paid, if this would not be taken care of i have no other choice rather then changing the provider
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    A
                                    abhaylabh
                                    from Darjiling, West Bengal
                                    May 21, 2015
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                                    Address: New Delhi, Delhi

                                    My name is Abhay Kumar and mobile number is [protected] which i am using for more than 5 years. In the beginning of March 2015 I requested Vodafone costumer care to activate 3G internet plan of 1GB of worth around Rs 250 in the evening but after some hours in the same day when I rang customer care to know about the plan i found that the plan was not beneficiary for me so I requested the costumer care executive to deactivate the plan immediately. But today I shocked when i rang costumer care to inquiry about my excess billing for last some months and he said that my internet plan has been activated since March 2015 of worth Rs 850 per month. It is totally the case of fraud and misconduct and I have been cheated by the service provider so I am requesting you to please take strict action against the provider. thanking you
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Vodafone executive had been consulted with me on my phone number [protected] for many times after my complaint on the site to solve my problem. Though the company has been removed my intranet plan after my request and credited certain amount in my vodafone account but it is vary unfortunate that my mobile bill of the month of June 2015 has come with adding intranet plan fee Rs. 850 which I hadn't use anytime. Please solve my problem as soon as possible. Thanks
                                    It is very unfortunate that despite of many conversations with vodafone executive to settle my excess bill on my vodafone mobile number [protected], my bill of June month, 2015 has come with internet plan fee worth monthly charges 1049 Rs which should be 199 Rs as i have not been requested for any internet plan yet. The company has already removed my intranet plan from month of March and credited full internet plan amount in my vodafone account. One side vodafone has credited amount of internet plan and other side it adds bill of the internet plan. Please solve my problem as soon as possible. Thanks
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                                      Sunil Bargaje
                                      from Nashik, Maharashtra
                                      May 21, 2015
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                                      Address: Pune, Maharashtra

                                      My phone no is [protected], I received a bill for period 14-03-15 to 13-04-15 and 14-04-15 to 13-05-15 for Rs.758.36 and Rs.821.77 respectively. It is showing charges as mentioned below: 1) Bill period[protected] to 13-04-15:- Monthly charges of Rs.321.94/- and VAS download charges of Rs.347/- 2) Bill period[protected] to 13-05-15 :-Monthly charges of Rs.482.37/- and VAS download charges of Rs.149/- From call center we came to know that VAS charges is of d2c mazaa download. Which is false download, its of no use for me. Every time when they call us for bill payment they just say we are forwarding your call and finally after 10-15 min no response.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        charakhospital
                                        from Delhi, Delhi
                                        May 21, 2015
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                                        Address: Lucknow, Uttar Pradesh

                                        dear sir, we are in relationship with you having no.30266766 in the name of charak health and rural development dubagga lucknow for the last few days we are trying to get a few c.u.g. numbers activated but despite repeated requests over phone and through sms we are not getting any response from your company. due to this we are not able to provide c.u.g. numbers to our empoyees today itself we have sent two sms at 11.57am and 12.00 noon to mr. athar we have also personally talked mr athar and mr.arpit in this regard but surprisingly none of them has taken care to resolve the issue we hope atleast on receipt of this mail, you will instruct the concerned to solve our problem forthwith your, s faithfully charak health and rural development dubagga lucknow
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Hi,

                                        We are here to help. Please share your current and alternate contact numbers in the following link so that we can assist you. http://bit.ly/1Gv2AV5

                                        Regards,
                                        Vodafone India
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