Vodafone India Complaints & Reviews

I see that by dialing *121# rupees 147 gives 1 GB 3 g but when I recharge it gives just 500 Mb.i call all kind of customer services. Related to Vodafone but not a single person try to talk with me just 10 second.and for this I lost 10 rupees from my main balance. I feel help less this money is so huge for little income persons like me.

Dear Sir / Madam, This is to draw your attention to the fact that I ported my Airtel CUG Postponed connection to Vodafone CUG Postponed Connection ([protected]) in the month of March 2015 in our Institute. I started using my vodafone connection from 25th March onwards, but after a week I got a sms informing that my credit limit has been exceeded i.e. Rs. 1100. My connection was temporarily disconnected four times in a month (upto 23rd April) due to credit limit exceeded so that I paid Rs. 2000 (Rs. 500 x 4 times ) to continue the connection till date but still I got a sms informing that my I have to pay Rs. 1294. I subsequently called up customer care as I am sure that my bill cannot be more than Rs. 1000. I wanted to know about the details about the bill raised. But I was advised by your customer care representative to wait for the final bill generation as the billing cycle was not yet completed then. I was assured that this issue will resolved once the bill is generated and the excess amount will be adjusted in the next bill. I have called customer care regarding this issue several times but to no avail. All I get are false assurances and very poor customer service. I wonder why I am denied the details of the bill, I am expected to pay even I cannot login online to see the bill details from the last month in your portal. you are requested to provide me the details ASAP with the promised final adjustment. Please resolve this issue. regards, Amit Gupta (M) [protected]

I have a 4 four postpaid connections with Vodafone. My wife's mobile no is [protected]. I have submitted the KYC documents on three occasions with the Vodafone store at RN Mukherjee, Kolkata( near Stephen House) and every time they have refused to give the receipt for the same.and they still claim that I have not submitted the KYC form. Again I was forced to submit my KYC documents today with the same Vodafone Store because they have intentionaly blocked the caller id of the above stated number.and when ever she makes a call the KYC submission tapes keeps on playing. When my office staff went to submit the KYC documents the vodafone representative refused to accept the same on the following grounds:- form of Vodafone filled in blue ink and signed in black ink photo is not as per size, though the photo is passport size signature on the voter ID card(xerox) is not across the id, but at the side. This is simply a case of harrasment, because if it is so then why don't they specify the details as to how the same is to be filed. I have been using the post paid connections for the last 15/20 years of Vodafone, and if this type of harassment is met to the consumers, then I am constrained to say that I will be forced to shift to another telecom company. It is earnestly requested that you please resolve the matter immediately, or I will have to take alternative steps. Thanks, Sanjivv Kayan [protected]

May vodafon nabar is [protected] vala nabarme barabr vodafon ka netwhork chala jata he or no sarvis aa jata he me barbar menuol me setig karana padat he or tabhi netawhor problem is bogas netwhork vodafon 3g spid me bhi 2 ya 3 minit lagata he chahe vo mere ko dawhon lod me paresani hoti aagr ye probalem solt nahi huva 2 din ke aandr to me grahak surxa kendr me aapke khilaf camepelen karuga

Hi My name is Manmohan saklani A Vodaphone customer I have got my monthly Post paid bill for mobile Number is [protected] In my current postpaid bill (month apr 2015 bill) Vodafone unnecessarily charged me Rs 1550 /- for 3G " Plan for which I don't know on what basis they charged this much amount as I am not activated such plan in my regular monthly billing plan So I would request kindly exclude/reverse Rs this from current bill of apr 2015 bill I need this reversal before my next due date which is on[protected] Otherwise I am not going to pay any single penny to Vodafone India company. IMPORTANT :I WAS USING 2G OF 300 MB AND REQUESTED TO ACTIVATED 3G 500 MB PLAN BUT THEY DID, NOT DO SO.I WAS 8 YEARS RELATION WITH U HOPE THAT U UNDERSTAND THAT

This in regards to my bill for the of April 2015 for my Vodafone postpaid number. It includes the charges for data usage of around Rs 8000 which is completely inflated and non sense. When asked for details bill carrying details of huge chunk of daily data usage was sent. I found this completely inappropriate and consider it as a fraudulent charges. My general consumption of data for previous months never exceeded above the subscribed internet plan with limit of 1 GB. I am not getting any proper explanation in this regards by the customer care and also no complaints are been taken against this inflated bill. This kind of behaviour and unnecessary charged are unacceptable. I want to register my complaint for this. Ankit My vodafone number is [protected]

With reference to above subject, i have today BONUS 27 ISD offer recharge him and this offer successfully recharge SMS received my mobile.My mobile no.[protected].but i have today10p.m.call U.S.A.on Phone no.[protected] but they have deduct regular charge Rs.8/- per minute but as per terms and condition they have only 2 paise per minut charge deduct my account. so excess deduct amount credit my account. I have also tried his customer care call no.199 but they have no replyme.

Hi, My name is Pankaj Khanna and my vodafone no. is [protected]. I would like to say Vodafone is now using fradulent methods to get money from the consumer in disguise of VAS. This is absolutely ridiculous. Few months back I have was charge for download of these so called VAS and this month also I was charged with d2c_mydala_99 which I do not have any idea what is this. I have not paid these charges previously but vodafone is charging every Rs. 50 as miscredit charges. I am paying charges for the services which I am using as a honest customer. I would like to tell you that I am fed with vodafone now and soon planning to take legal action against vodafone. I lodged a complaint regarding this many a times with the vodafone but everytime they are having predefined msg that these are the downloaded charges which I have to pay. I just want to know that we are having broadband connection and why these kind of charges doesn't comes in the broadband bill. Is these kind of so called pop up's does not occur in broadband and if they disagree on that point why vodafone is paying on our behalf. When we want to any VAS we will on our own, why should vodafone pay. Further services is getting pathetic day by day. Network problem is almost everywhere. Pankaj Khanna

I have not been getting network at my apartment since the past 7-8 years I have logged several complaints but no action has been taken. Almost all the cell phone at my residence are Vodafone it creates a lot of problems. I have lost many important calls in the past due to this. Inspite of making repeated complaints no action has been taken. Kindly provide a solution and contact me for any other information.

Dear sir mera nam vipin kumar s/o shukhvir singh R/o sahspur baroli etah[protected]u.p)hain meri firm chaudhary brothers nam se ragisterd hain mene 28 march ko apke shikohabad road etah vodafone mini store se new corporate cug plan lene ke liye apne firm k tin no ki copy 3 firm ke blank latter head with stump & sign hdfc bank ka apna current acount ka status ki copy v apna bsnl landline bsnl bill ki copy or apne sare document ki copy ko cug plan ke 15 no activate krwane ke liye diye jo aj date 15/5/2015 tak n to number activate hue hain or na hi unki apke store se koi santosh janak jankari milti hain mujhe bahut hi afsos hain ki jahan ek taraf vodafone apne ap ko no1 sabit karne par jaddo jahad kar rahi wahi apke mini store ke karmchari laparwahi baratte nazar aa rahe hain yahan serve ke liye bhi apke employi khrcha paani par tike hain mene iski jankari apke etah rm ji jinka no [protected] hai se ki to unhone bhi yahi kar tal diya ki apke add me kami hone ki wajah se connection acctivated nhi hue h or ab apka dobara serve hoga sir itne dino me mujhe kai pareshaniyo ko jhelna pada hain jiske liye me consumer court ka sahara bhi lene jaunga kyoki apke karmchariyo ki laparwahi ke chalte mere kary ko kaafi chati pahuchi hain v mer agar apki compny ko no acctivated karne ke liye logo ko itni dikkato ka samna karna padta hain to plz sir ese logo ko mini store par baithana galat hain jo sirf logo ko bevkuf banana jante hain agar apke yahan mera cug plan activated nhi hona tha to ap pahle bhi mana kar sakte the mujhe 40, 45 din se apke mini store ke chakkar v bar bar phone karne ki jarurat nhi padti apke vodafone ke dwara di gyi taklif ke liye me vodafone k employi v apke rm sahab etah ka hamesha abahari rahunga v zindgi me vodafone ke liye kabhi kisi ko shujhab bhi nahi dunga apki mahan krapa ka me sadev abhari hu Vipin kumar Chaudhary brothers Etah (up)207001 Mob no [protected] [protected]

Dear Sir, Ref. no: [protected] I want to inform you that I am the consumer of Vodafone India post paid connection. Last three or four months they have charged maximum bill amount by excusing many services. But I do not used or no request activated this services. Every months I pay the bill and inform him via email or messages to customer care about to forcefully activated many services to deactivated but no results. End of March I deactivated the Internet connection. But, It shown this monthly bill they are added extra downloading charges. Please kindly solve my problem as soon as possible. Thanking you Yours faithfully Rajeev Nahata [protected]

I m using 199 rs internet pack in every month but 13 may 2015 any body recharge net pack on my mobile by mistake nd m registered my complaint 13 may in vodafone and one lady senior(varsha) was said ur amount 199 rs reactivate in ur mobile account with in 48 hr but no any reimbursement in my mobile account.so please as soon as possible do. Lakshmi dixit [protected]

look @ it service is now activate on your number and 45rs has been debuted. i khow it is.not press any key . not receive any phone of vodafone. how it is.pls action this company.i call custmer care he says that u use to net this service is actived how it posible . pls back my balance my number is [protected]

Respected sir/madam, It is really disturbing me how my vodafone connection is being a burden on me. I have lost my prepaid sim few months back. When i went to the vodafone store they told m they are out of stock of prepaid sim and gave me the only option of taking a post paid sim with a promise that I can change it to prepaid after 3months. But when i went there my harassment started. Now since the number is in my father's name and he is posted out of station they wanted his presence.From that time onwards my bill is umexpectadly high with a very less usage. I am feeling verg helpes today morning when i wokwoke up with another bill of 2600.PlPlease look into this matter

On 10th May R.s-15 god deducted From My balance, i called up the customer care and inquired about it, the person form the customer care told me that it was deducted for some value added service, i told ok please stop the service he told that balance will not be deducted again. Then on 12th May again 14 r.s got deducted, i ignored it, then again on 14 th May 14 r.s got deducted again, i called up the customer care, the person on the other side told me about the service been renewed he told me that, i asked him to refund the amount, he told me that on his side it has not been updated, then he told me to call after an hour, i agreed and called after an hour and asked them for refund the person on the other side said that he will not refund i resisted then he suddenly discinnected my call, then i called back again and the person on the other side Stoped Responding and Then some sort of sound started coming, and then he disconnected the Call.

Hello my name is Amandip singh my complaint is about Vodafone distributor Dhab Wasti Ram Amritsar Punjab. Complaint is against Sales executive ARYAN and Owner of distribution Vodafone. They sold my details to other company and without any information and notice my number got disconnected when i call customer care they told me that some one gave them my details and told them to disconnect my number which result in barred of incoming and outgoing at a same time that is really shocking and threatening as they can easily use these details to do illegal activities hope you take action against them. I will lodge complaint to Cyber cell department.Vodafone executive name is Aryan mobile number is [protected].Address of that distributor is Dhab wasti ram opposite fire brigade.Amritsar Punjab 143001

I bought a new postpaid sim of Rs 150/- on 23/04/2015. I was being told that i will get a 1GB free data pack usage for a month in this pack. I got a call today from your customer care agent that my outstanding bill without taxes is around Rs748/-. I am being charged for the internet usage for which i already paid. This is a misguidance from your part as the excess bill is because of the internet usage. I want you to take an urgent action for the same. If no action is being taken for such misguidance then I am not going to pay for a service like this.

Thanks for late response after the time lines to pay the bill and i pitty your response to customer. Where there is not even a notification on the excess of the data usage and generating bills which is not correct and supporting your words in the mistakes done from your end.This is the second time the mistake as been repeated initially my plan was 99/- for 2GB data usage and without any confirmation from my end (customer) you people have upgraded it to 158/- plan and charged bill almost 3 to 4 months and when i questioned you there is a change in my plan. Then i got the update and convinced me to change my plan 95/-. I appreciate your cheap business tricks to customer. i have clearly mentioned to call me to resolve the issue, do you think is it done on time. Regards, Sai krishna Moturi Tel: [protected]

Please let me know the status of my refund I am not here to take follow up with you people .This is your responsibility to give me back my money . As it is your contract with HDFC not mine which offers 6k plan .If the problem is at bank side then you need to get it rectified not me. I would have contact the bank directly in case I had directly purchased my phone for apple store since I bought in 6K plan with you and the I opted the bank from your contract list only so you and only you are responsible to give me my money back. Any case bank is not having that money in its account, the money was blocked by you and you only need to revert that back and in case bank don't want me to pay then again you have to help me out After all this I have decided one thing only I am going to file complaint in court If a people get delay in submitting the bill you charge hefty amount as late fees same goes with bank they also charge interest for the same then why should not I ? DON'T THROW BALL IN OTHERS COURT WITH HIGH DISAPPOINTMENTS PREETY SINGH [protected]

Dear Sir/Madam, I am really fed up from your company staff and customer care. Nobody is taking my complaint matter seriously. I tell you my problem in detail as follows - I had taken a internet data card no. [protected] on August 2014. I had stopped using this card from December 2014 but still paid the monthly rent till february 2015 but when I came to know that you had charged 6 months advance rent on the month of february bill without my confirmation then I got angry and immediately deactivated the internet data card no. [protected] but still your staff continue calling me for this advance rent payment. But now it was height of problem when you started creating problem in my 8 years old running calling mobile no. [protected] by firstly activating pre announcement message for payment on 10 may 2015 as still my last due date for payment was 12 may 2015. Also you stopped my international call services on 10 may 2015. I went to your vasant vihar, new delhi vodafone store on 12 may 2015 and paid my bill of my mobile no. [protected] and request your staff to activate my international call services and solve the problem of internet data card no. [protected]. Your staff said that it will take 2 days time for solving the problem of internet data card no. [protected]. I said Ok and came back but next day your company has stopped/barred outgoing call of my mobile no. [protected] and I got frustrated that I called many times to the customer care and also went 3 times to your vasant vihar, new delhi vodafone store but still nobody has solved my problem and also your staff is not behaving with me properly. Now you itself judge that how I am feeling and how your company and staff is harrasing me and treating me very badly. Please solve my problem immediately. Thanks Vikas - [protected]