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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 862

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H
Hunny Agarwal
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Excess amount charged

Address:Bangalore, Karnataka

Hi, I have also been charged for : d2c_mydala_99 which I do not have any idea what is this. what is happening to Vodafone, they are now using fraudulent methods to get money from the consumers in disguise of VAS. this is absolutely ridiculous. Kindly refund the money asap. Hunny Agarwal [protected] |...
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T
tejas Chouhan
from Pune, Maharashtra
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Unnecessarily charged for VAS

Address:Bangalore, Karnataka

Not sure, why I am being charged for VAS download for this particular download : d2c_mydala_99 for 2 units and thus charging me 198rs. Generally we dont see the bill details, but this is happening from quite sometime and i have to check the details every month. I need a refund, because without any prompt or any downloads, I am being charged 200rs every month. Regards, Tejas...
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M
Manimekalai K
from Chennai, Tamil Nadu
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Conflicting data in the wesite. Cheating the customers.

Address:Chennai, Tamil Nadu

I have asked to update postpaid plan as 199 based on the data available in the website. When activated they send attachment which contains different data compared to the website. When I asked there is no proper response I have attached below the attachment sent by them The website I have checked. https://shop.vodafone.in/shop/postpaid/postpaid_talk-plan.jsp I'm using TamilNadu number . Please check Postpaid plan 199 benefits In...
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M
maulikpatel39
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loss of service

Address:Gandhinagar, Gujarat

Date – 13.05.2015 To who it may concern, I have given application for MNP post paid from Airtel to vodafone on the 2nd of May 2015. On 9/5/15 visited your vodafone store at sector 11, Gandhinagr for a follow up due to a text message I received. Your executive gave information that your MNP will successful today midnight which is done as per information. But at same time he didn’t give new sim card of Vodafone, he should e...
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Address:Lucknow, Uttar Pradesh

inflated bill of Rs 3000 in feb 2015 and in mar 2015 ...detail of mobile data consumption of 600 MB and 480 MB as shown in bill of feb and march 2015 not disclosed to consumer despite request so far...usage as billed VF Mobile Connect not comprehensible...customer denies said high usage of 600 MB...consumer has right to know said usage details before pressuring in payment ...1/3 rd of payment made in instalement ...suddenly in may 2015 all...
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N
nick84
from Bengaluru, Karnataka
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Vodafone harassment

Address:Bangalore, Karnataka

Hi my details :Mobile no :[protected] Vodafone has been harassing me on a daily basis by making marketing calls!! I am receiving calls daily from vodafone no +91 [protected]. Sometimes its asking me to activate 3G plans some time to purchase additional sim cards. Many times the cust care exec seems to be so arrogant, uses filthy language for refusing!!! This is vodafone harassment at the max!!! I have written 10 complaints to nodal team...
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Address:Chennai, Tamil Nadu

On 07/05/2015, at 12.54pm I done the recharge for Rs.20 through online using Vodafone.in .The amount is credited at my account at 07/05/2015 at 05:48pm. Same issue arise at 04/05/2015 also, i recharged for rs.195.Am enquire the same about vodafone customer care means they are telling its a process.After recharge, I have to wait for more than 2 hours to get my own money in my account, They cannot telling any proper reason for the delay.They...
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M
motoravi
from Delhi, Delhi
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Value Added Services

Address:New Delhi, Delhi

The 'look @ it' service gets added to my vodafone bill every month without my permission or active intention. I receive a message from vodafone (VD-VFCARE) informing me that the service 'Look @ it' has been added for a charge of 90 rs a month(45 rs / 15 days) and that i can deactivate it by calling or sending an SMS- STOP to 155223. Every 15 days then get a message that this service has been active and will charge me for the next period. When...
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S
sdasnou
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding deduction in my number 8939891177

Address:Chennai, Tamil Nadu

Hi All, Vodafone deducted RS 21 from my no -[protected] on 06/05/2015 and upon discussion with care person they give one mail id to ask for refund the amount to my account.As this is fourth time they deducted from my account but previous three time they refund that amount.But this time no response from Vodafone care.Again asking for customer care regarding that amount, below are the response from care .Please verify is this the right way...
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9
9433009469
from Kolkata, West Bengal
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Problem in billing

Address:Kolkata, West Bengal

My phone number is [protected]. It has the plan of Rs 125, where Rs 30 is charged additionally with which it is supposed to provide the service for 500 mb 2G data and 60 mins of STD call per month as a offer for plan SEP 125. For the month of April the data consumed shown is around 469 mb, which is within the stipulated 500 mb but still the bill amount has come for Rs 2226.20 where the bill for internet usage has been included. No notice has...
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A
Agupta993
from Gurgaon, Haryana
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vodafone deducting balance for unknown reasons

Address:Gurgaon, Haryana

Nnections Vodafone deducted balance of 77. I got a message that tiny tv service has been activated. When I called Vodafone customer care executive said that you will get refund within 24 hours. But till 2-3 days I didn't receive any refund. So I call again this time he said that refund will be done in 2 hours. but as usual I didn't receive any refund. When I call customer care this time the voice said we can not connect your call to customer...
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P
piyush86
from Mumbai, Maharashtra
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cause of vodafone employees not solving my problems

Address:Lucknow, Uttar Pradesh

one month before i have taken 2 new connection of your vodafone store.but after two days my both sim blocked.i called costumer care to know the reason of blocking my sims.costumer care said that my address verification is failed but your RFI person talk to me but he did not come for RFI at my address.he is throwing wrong information to your office & my sims are block then i go to your vodafone store and and then your representative told...
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S
Siapai
from Mumbai, Maharashtra
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Nano sim not activated

Address:Mumbai City, Maharashtra

Day 1- Last Sunday i.e on 10th May 2015 I bought a brand new iphone 6 for which I needed a nano sim. So after purchasing the mobile I went straight to the vodafone gallery and replaced my existing sim with a nano sim which I was told by the vodafone executive will get activated within two hours. So I went home and was waiting eagerly for those two hours to pass by so that I could use my iphone. But for waiting impatiently after 3 hours and...
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A
ARUNKVERMA
from Delhi, Delhi
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Please disconnect my postpaid no.

Address:Mathura, Uttar Pradesh

Dear sir/mam Greetings! I am requesting you to please disconnect my postpaid service (No. [protected]) being used in I pad-2, as soon as possible since now I am using Vodafone 3G service with my prepaid number. Please take needful step as soon as possible. I do not wish to pay bill hereafter unnecessarily. Thanking you Yours ARUN KUMAR VERMA...
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Address:Visakhapatnam, Andhra Pradesh

I have surrendered the post paid sim card bearing mobile no [protected] on 27.01.2015 and allotted request no. [protected]. . The monthly billing date is 25th according paid the bill amount for the month of Jan 2015. Surprisingly, when I received the bill for the month of Feb which is due for payment in March an amount of Rs. 187/- has been charged as rental against the disconnected no. [protected]. when I contact the Voda fone stores, NAD Vizag...
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Address:Chennai, Tamil Nadu

Some two value added services were activated automatically without even opting. I considered first activation as my mistake but the second service named Vodafone TV was activated out of nowhere just after recharging my number from paytm. This is really not happening at all and on complaining they are saying that the amount cant be refunded.Without taking the service why should i pay to them. what the hell is that. I want my whole talktime...
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M
mrattan
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Poor service by customer care

Address:Chennai, Tamil Nadu

Hi, Its a humble request for you all to teach some respect to the customer care executives, specially handling calls by a customer and just speaking the which he wants to. Moreover asking to disconnect without resolving the issue. Customer care executive name: Prabhu Working with :Vodafone Chennai...
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A
Anil Shekhawat
from Delhi, Delhi
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illegally charges 98682

Address:New Delhi, Delhi

I would bring into notice of all dear Vodafone customers how Vodafone India is doing he unethical business in India. few days back I written a mail to Vodafone Dear. I am extremely annoyed and unhappy with customer services support. Last three months bill of my no. [protected] are having wrong charges.. Even May month bill has reflected over bill of Rs 850.00 for use of for the bill no. [protected], I have combo of 300mb 2g plus subscribed...
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A
AlokSurana
from Kolkata, West Bengal
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VAS download Charges

Address:Kolkata, West Bengal

My Vodafone No. [protected] Account No. 1.40740970 In the bill dated 10.05.2015 i have been charged Rs. 149/- stating VAS Download charges and the detail was given "d2c_mazaa_149" charged on 19/04/2015 at 12.09.50pm. I called customer complain center and spoken to the customer care executive as well as senior executive and they said that i have clicked on a link on my device so i have been charged whereas i never use any application apart...
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Sankumarsingh
from Chandigarh, Chandigarh
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Vodafone charged excess bill and when complaint, discontinued my connection

Address:New Delhi, Delhi

I have recently ported my Postpaid number [protected] to Vodafone. The customer Care executive Manoj Kumar [protected] has discussed a plan with 299 rental. And give an offer that Vodafone will give you 500 MB Data for first 3 Months with this plan. I have used around 400 MB data and at the end they have given a bill of amount appx 2000. When I have complained they told me that there is no data plan associated with this number. After that they...
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