Vodafone India Complaints & Reviews

look @ it service is now activate on your number and 45rs has been debuted. i khow it is.not press any key . not receive any phone of vodafone. how it is.pls action this company.i call custmer care he says that u use to net this service is actived how it posible . pls back my balance my number is [protected]

Respected sir/madam, It is really disturbing me how my vodafone connection is being a burden on me. I have lost my prepaid sim few months back. When i went to the vodafone store they told m they are out of stock of prepaid sim and gave me the only option of taking a post paid sim with a promise that I can change it to prepaid after 3months. But when i went there my harassment started. Now since the number is in my father's name and he is posted out of station they wanted his presence.From that time onwards my bill is umexpectadly high with a very less usage. I am feeling verg helpes today morning when i wokwoke up with another bill of 2600.PlPlease look into this matter

On 10th May R.s-15 god deducted From My balance, i called up the customer care and inquired about it, the person form the customer care told me that it was deducted for some value added service, i told ok please stop the service he told that balance will not be deducted again. Then on 12th May again 14 r.s got deducted, i ignored it, then again on 14 th May 14 r.s got deducted again, i called up the customer care, the person on the other side told me about the service been renewed he told me that, i asked him to refund the amount, he told me that on his side it has not been updated, then he told me to call after an hour, i agreed and called after an hour and asked them for refund the person on the other side said that he will not refund i resisted then he suddenly discinnected my call, then i called back again and the person on the other side Stoped Responding and Then some sort of sound started coming, and then he disconnected the Call.

Hello my name is Amandip singh my complaint is about Vodafone distributor Dhab Wasti Ram Amritsar Punjab. Complaint is against Sales executive ARYAN and Owner of distribution Vodafone. They sold my details to other company and without any information and notice my number got disconnected when i call customer care they told me that some one gave them my details and told them to disconnect my number which result in barred of incoming and outgoing at a same time that is really shocking and threatening as they can easily use these details to do illegal activities hope you take action against them. I will lodge complaint to Cyber cell department.Vodafone executive name is Aryan mobile number is [protected].Address of that distributor is Dhab wasti ram opposite fire brigade.Amritsar Punjab 143001

I bought a new postpaid sim of Rs 150/- on 23/04/2015. I was being told that i will get a 1GB free data pack usage for a month in this pack. I got a call today from your customer care agent that my outstanding bill without taxes is around Rs748/-. I am being charged for the internet usage for which i already paid. This is a misguidance from your part as the excess bill is because of the internet usage. I want you to take an urgent action for the same. If no action is being taken for such misguidance then I am not going to pay for a service like this.

Thanks for late response after the time lines to pay the bill and i pitty your response to customer. Where there is not even a notification on the excess of the data usage and generating bills which is not correct and supporting your words in the mistakes done from your end.This is the second time the mistake as been repeated initially my plan was 99/- for 2GB data usage and without any confirmation from my end (customer) you people have upgraded it to 158/- plan and charged bill almost 3 to 4 months and when i questioned you there is a change in my plan. Then i got the update and convinced me to change my plan 95/-. I appreciate your cheap business tricks to customer. i have clearly mentioned to call me to resolve the issue, do you think is it done on time. Regards, Sai krishna Moturi Tel: [protected]

Please let me know the status of my refund I am not here to take follow up with you people .This is your responsibility to give me back my money . As it is your contract with HDFC not mine which offers 6k plan .If the problem is at bank side then you need to get it rectified not me. I would have contact the bank directly in case I had directly purchased my phone for apple store since I bought in 6K plan with you and the I opted the bank from your contract list only so you and only you are responsible to give me my money back. Any case bank is not having that money in its account, the money was blocked by you and you only need to revert that back and in case bank don't want me to pay then again you have to help me out After all this I have decided one thing only I am going to file complaint in court If a people get delay in submitting the bill you charge hefty amount as late fees same goes with bank they also charge interest for the same then why should not I ? DON'T THROW BALL IN OTHERS COURT WITH HIGH DISAPPOINTMENTS PREETY SINGH [protected]

Dear Sir/Madam, I am really fed up from your company staff and customer care. Nobody is taking my complaint matter seriously. I tell you my problem in detail as follows - I had taken a internet data card no. [protected] on August 2014. I had stopped using this card from December 2014 but still paid the monthly rent till february 2015 but when I came to know that you had charged 6 months advance rent on the month of february bill without my confirmation then I got angry and immediately deactivated the internet data card no. [protected] but still your staff continue calling me for this advance rent payment. But now it was height of problem when you started creating problem in my 8 years old running calling mobile no. [protected] by firstly activating pre announcement message for payment on 10 may 2015 as still my last due date for payment was 12 may 2015. Also you stopped my international call services on 10 may 2015. I went to your vasant vihar, new delhi vodafone store on 12 may 2015 and paid my bill of my mobile no. [protected] and request your staff to activate my international call services and solve the problem of internet data card no. [protected]. Your staff said that it will take 2 days time for solving the problem of internet data card no. [protected]. I said Ok and came back but next day your company has stopped/barred outgoing call of my mobile no. [protected] and I got frustrated that I called many times to the customer care and also went 3 times to your vasant vihar, new delhi vodafone store but still nobody has solved my problem and also your staff is not behaving with me properly. Now you itself judge that how I am feeling and how your company and staff is harrasing me and treating me very badly. Please solve my problem immediately. Thanks Vikas - [protected]

Hi, They changed my plan without informing me. Now they had generated wrong bill with unnecessary charges what I have not utilised, for the same I have launched a complaint also on which they are not reverting now my outgoing is barred, I am following these guys since last 2 months, below are the reference numbers of my complaint - [protected] / [protected] Kindly look into matters and resolve it on an urgent basis Waiting for hopeful reply Thanks & regards. Ankit Shah [protected]

Hi, I have also been charged for : d2c_mydala_99 which I do not have any idea what is this. what is happening to Vodafone, they are now using fraudulent methods to get money from the consumers in disguise of VAS. this is absolutely ridiculous. Kindly refund the money asap. Hunny Agarwal [protected] |

Not sure, why I am being charged for VAS download for this particular download : d2c_mydala_99 for 2 units and thus charging me 198rs. Generally we dont see the bill details, but this is happening from quite sometime and i have to check the details every month. I need a refund, because without any prompt or any downloads, I am being charged 200rs every month. Regards, Tejas

I have asked to update postpaid plan as 199 based on the data available in the website. When activated they send attachment which contains different data compared to the website. When I asked there is no proper response I have attached below the attachment sent by them The website I have checked. https://shop.vodafone.in/shop/postpaid/postpaid_talk-plan.jsp I'm using TamilNadu number . Please check Postpaid plan 199 benefits In the net for other Local phones it is stated as Re.0.50 but in your attached as Re.1 Also the same for STD Calls Also in case of 2G Data, it says as 1GB as cap limit. Please correct the same and don't cheat customers. Also attached the screenshot of the website

Date – 13.05.2015 To who it may concern, I have given application for MNP post paid from Airtel to vodafone on the 2nd of May 2015. On 9/5/15 visited your vodafone store at sector 11, Gandhinagr for a follow up due to a text message I received. Your executive gave information that your MNP will successful today midnight which is done as per information. But at same time he didn’t give new sim card of Vodafone, he should e aware that if the MNP is going to be successful at midnight and the next day was a Sunday he should have given me a new sim Being a customer we are not aware of all activities and process of companies, the executive should have advised me. On Sunday 10th of April I was out of town due to work requirements, and was not aware my service with Airtel has stopped and switched to Vodafone, the whole day I was helpless and without communication. At times also had to stop at STD shops to make calls and at times had to borrow mobile phone from strangers on road to make important calls. It was really stressful and embarrassing asking for people to help me make a call. Due to this I have suffered a lot in my business. Who is responsible for this loss? I want recovery of all my loss due to the executive’s carelessness service. If I get this kind first impression what should I expect more from Vodafone? I have ported my number from Airtel; have taken on board Rs.899 monthly rental plan. Before even my plan has started I have faced bad customer service, it has not been a good start but I expect someone will get back to me and bring some conclusion. It will be appreciated if some can get back to me on my mobile number [protected] and if I don’t answer due to my tight schedules, you can email me on [protected]@yahoo.com Need your revert on this. I will be waiting for a positive outcome. Thanking you. You’re sincerely, MAULIK K PATEL

inflated bill of Rs 3000 in feb 2015 and in mar 2015 ...detail of mobile data consumption of 600 MB and 480 MB as shown in bill of feb and march 2015 not disclosed to consumer despite request so far...usage as billed VF Mobile Connect not comprehensible...customer denies said high usage of 600 MB...consumer has right to know said usage details before pressuring in payment ...1/3 rd of payment made in instalement ...suddenly in may 2015 all services withdrawn ...under which legal provision of company or service contract, even the service of incoming call taken away...monopoly of such service provider, whether can be challenged in any legal forum if service to [protected] not restored immediately ...co. not considered that payment since feb2014 was regular

Hi my details :Mobile no :[protected] Vodafone has been harassing me on a daily basis by making marketing calls!! I am receiving calls daily from vodafone no +91 [protected]. Sometimes its asking me to activate 3G plans some time to purchase additional sim cards. Many times the cust care exec seems to be so arrogant, uses filthy language for refusing!!! This is vodafone harassment at the max!!! I have written 10 complaints to nodal team but still they haven't woken up from their sleep!!! Please help me in lodging an official complaint and de-activate this number with immediate effect.

On 07/05/2015, at 12.54pm I done the recharge for Rs.20 through online using Vodafone.in .The amount is credited at my account at 07/05/2015 at 05:48pm. Same issue arise at 04/05/2015 also, i recharged for rs.195.Am enquire the same about vodafone customer care means they are telling its a process.After recharge, I have to wait for more than 2 hours to get my own money in my account, They cannot telling any proper reason for the delay.They are telling again and again as its a process.If its is a process means, i will tell that its an worst process implemented in vodafone.The vodafone no i recharged is [protected].

The 'look @ it' service gets added to my vodafone bill every month without my permission or active intention. I receive a message from vodafone (VD-VFCARE) informing me that the service 'Look @ it' has been added for a charge of 90 rs a month(45 rs / 15 days) and that i can deactivate it by calling or sending an SMS- STOP to 155223. Every 15 days then get a message that this service has been active and will charge me for the next period. When I try and deactivate it, the message fails to go through. This kind of a service that charges me inadvertently reeks of a spam/phishing service. According to the vodafone customer rep, this is added to a users phone when they click on a link while web browsing on the phone or accidently click on an in-app advertisement(accidently) that may open up the web browser causing the service to be activated automatically. According to the vodafone rep, the link 'i clicked' on that activated this on my number is: http://180.150.250.81/sub/look-at-it. According to a vodafone customer rep, this is a web service, and not a vodafone value added service even though it shows up on the bills as value added service. Apparently, this is a bollywood news/info service, although ive never attempted to access it/dont know how to. Trying to access this link from my laptop browser gives a message: 'Sorry, your device is not supporting!' Accessing it from the phone would mean it gets activated on my phone again so i wont attempt to. I asked vodafone to ban/barr this service but they will not do it. I see other consumer complaints on this board for this service but i see no resolution.

Hi All, Vodafone deducted RS 21 from my no -[protected] on 06/05/2015 and upon discussion with care person they give one mail id to ask for refund the amount to my account.As this is fourth time they deducted from my account but previous three time they refund that amount.But this time no response from Vodafone care.Again asking for customer care regarding that amount, below are the response from care .Please verify is this the right way to talk with customer and giving the solution on balance deduction. Thanks, Snehasish

My phone number is [protected]. It has the plan of Rs 125, where Rs 30 is charged additionally with which it is supposed to provide the service for 500 mb 2G data and 60 mins of STD call per month as a offer for plan SEP 125. For the month of April the data consumed shown is around 469 mb, which is within the stipulated 500 mb but still the bill amount has come for Rs 2226.20 where the bill for internet usage has been included. No notice has been received regarding the deactivation of the offer . Thus, resolve this matter at the earliest otherwise the same will be forwarded to the consumer forum for breach of scheduled offer. ARIJIT MUKHERJEE.

Nnections Vodafone deducted balance of 77. I got a message that tiny tv service has been activated. When I called Vodafone customer care executive said that you will get refund within 24 hours. But till 2-3 days I didn't receive any refund. So I call again this time he said that refund will be done in 2 hours. but as usual I didn't receive any refund. When I call customer care this time the voice said we can not connect your call to customer service executive. So I tried online chat option. That time she register my complaint. But after two days I received a message that your complaint has been resolved. Surprisngly I didnt get any refund. so I want to ask Vodafone when you deduct any balance you should know why you do that or for which service. If you donot want to give refund for these unknown services close your company and go to home. Every time customer care executive said it is for tiny tv service but even he does not know Ho these services got activated from mobile. I have charged many times for these services. Their pet answer was these services activated when you clicked on any popup on websites there are so many websites like this. But when I asked tell me only one website. He was speechless and repeat same answer that so many websites are there. I want my refund otherwise I will go to consumer court. I think Vodafone is doing a big scam. Because there are so many customers who didn't even Check their bills. and a lot of corporate connections bill are paid by companies who donot have time for this.