Vodafone India Complaints & Reviews

I have recently ported my Postpaid number [protected] to Vodafone. The customer Care executive Manoj Kumar [protected] has discussed a plan with 299 rental. And give an offer that Vodafone will give you 500 MB Data for first 3 Months with this plan. I have used around 400 MB data and at the end they have given a bill of amount appx 2000. When I have complained they told me that there is no data plan associated with this number. After that they blocked my Outgoing. The complain is still in pending state as I was getting each day an SMS that Vodafone will contact me within 9 am to 6 pm from number[protected], but did not received any call from them. And now they have blocked my incoming as well. The number is very important to me for my professional and personal life as well. Please help me to resolve this issue ASAP.

Data not used completely but messages was sent that your data balance is complete due to the same message i discontinue the use of Internet data. but after billing i came to know that 1 GB of my data was balance. I also raised complaint but they are saying no discount will be provided. Please help me on this issue.

This complaint is in regards to high bill received from vodafone postpaid for mobile number [protected], I was informed its for data usage. I have been with vodafone for almost 6 years and never crossed Rs 500 as my monthly bill. This time the bill is Rs 7546, which is highly exorbitant and not justified at all. I have already made multiple attempts to speak to vodafone and seek reduction in the bill. However they are adamant in making no changes. Vodafone is trying to loot poor customers under the name of data usage.Please look into this as I am seeking resolution. Alternate number to reach me : Ashish Pawar [protected].

I got message without reason that your Vodafone [protected]@ service is actived now for15 day.even I have not activated such type of service. I want my full talk time back. I got this message from Vodafone it self. If i am getting my solution i will directly go to police station against it and then further till court.

Your workers are making chamber on road in front of my shop M/S Aggarwal Sweets, 1503 Gaushala road, najafgarh, New Delhi-110043. They have not yet removed the waste material. So I am facing difficulty regularly. So it is a humble request from your department to take interest in this issue. ANIL KUMAR GUPTA PH NO. - [protected]

Sir . After cheaking the data balance I just bewildred that you have swon my data balance is low . but it is not possible . I think you have some mistake . So you kindly envasige my complain . Either I will make a distance from your company. Thanking you . Yours faithfully . Subir sarkar.

I am Girish Jadhav. I have hdfclife corporate plan with my Vodafone no. [protected]. I have thaken new postpaid connection [protected] with same plan. Which is start with rs.499 plan for 6 days and Vodafone store person conform me plan was change in corporate plan. But every next day my connection was disconnected saying that unpaid bills was more than limit ..so I was paying rs.1600 for same bill..all Vodafone staff explain me that this 1600 rupees is we deducted for 2 to 3 month. But now I am received bill rupees 3500. When we inquire about the same the vodafone store staff give me new in information that your internet pack is not activet we charge per mb 4 rupees. Which is not informed me initially. I want lonche coplaint against Vodafone store chembur. Specialy staff mr. Sandeep(team assistance), bhakti(team assistance) krisna, anuja... kindly do the needful.

sir my phone no.[protected] from up east .your service interrupt for many days .many sites are not open just like whats app & others . i think you will take action on my complain as soon as possible. THANK YOU

in vodafone best offer they show me 1gb 3g data in 147rs. but, when i recharged through deducted my main balance, only i get is 500mb. my vodafone num- [protected] recharged date- 11 may 2015 (approx 5pm clock) i feel cheated. pls solve my issue.

Sir/Madam I requested customer care for deactivation of Bangalore based vodafone postpaid sim as i got transfer in kolkata.My number is [protected] I request the same. Please help me to deactivate this number as it will impose unnecessary bill on me. Thanks & Regards ***************************** Aditya Yadav IBM India Pvt. Ltd

Subject- [protected]- Wrong Plan Activation and number already in use with other person. Dear Sir, With reference to the subject Wrong Plan and number active for other user, I would like to draw your attention that I am very dissatisfied with Vodafone services. 1) I registered on Vodafone site, that I need a Vodafone postpaid number, inturn I got a call from company and detailed me about Rs 249- Bridge plan ( 550 mins Local + STD, 250 SMS Local + STD, local call- 30 paisa, STD call- 50 paisa. ) I said OK and next day representative came, I have handed over him my documents, Rs 250 as security and he gave me a form writing the above product ( Rs 249 Bridge Plan). My number got activated on 7th April 2015 Now its showing my plan as below, but company is saying we have activated the same plan as told to you, but 250 STS SMS is not there. (that was my requirement, as I have taken this number for official purpose and my team is located on PAN India basis) Your current tariff plan is Sachet 300 Min Plan & you will get the following benefits . Monthly rental Rs. 300 Local Vodafone to Vodafone calls at Rs 0.50 /minute Local mobile to mobile calls at Rs 0.50 /minute Other local calls at Rs 0.50 /minute STD calls at Rs 0.60 /minute Local SMS at Rs. 1 /SMS National SMS at Rs. 1.50 /SMS International SMS at Rs.5/SMS 250 Local + National Minutes Free 250 Local SMS Free . I am feeling cheated, they did fraud to me. 2) I have sent so many mails from 8th April 2015- till date, but not getting any resolution from company. Rather getting calls on daily basis, asking the problem again and again and than the same reply, complaint get resolved in 48 hours, but nothing has done so far. 3) I am getting calls from Ramesh- Ex owner of the number, - he is talking to me in a very rude manner.. How you get this number ?.. This number is mine etc etc. I am also getting n number of calls for RAMESH.. I am a working professional, and its not possible for me to attend such calls, moreover the behavior of the persons is very rude. The call is also coming in midnight, this is hampering my personal and married life and creating trauma for me. I have written so many mails to Vodafone, stating the above points, attached the copies which I get from their representative ( plan details ), but nothing has done so far… I would like to request you to please arrange for the resolution of my problem at the earliest. May please contact me on my mobile[protected] or [protected] incase of any other information you may need to resolve the matter soonest possible. Thanks & Regards Neeru Rawat +[protected] +[protected]

Subject- Wrong Plan Activation and number already in use with other person. Dear Sir, With reference to the subject Wrong Plan and number active for other user, I would like to draw your attention that I am very dissatisfied with Vodafone services. 1) I registered on Vodafone site, that I need a Vodafone postpaid number, inturn I got a call from company and detailed me about Rs 249- Bridge plan ( 550 mins Local + STD, 250 SMS Local + STD, local call- 30 paisa, STD call- 50 paisa. ) I said OK and next day representative came, I have handed over him my documents, Rs 250 as security and he gave me a form writing the above product ( Rs 249 Bridge Plan). My number got activated on 7th April 2015 Now its showing my plan as below, but company is saying we have activated the same plan as told to you, but 250 STS SMS is not there. (that was my requirement, as I have taken this number for official purpose and my team is located on PAN India basis) Your current tariff plan is Sachet 300 Min Plan & you will get the following benefits . Monthly rental Rs. 300 Local Vodafone to Vodafone calls at Rs 0.50 /minute Local mobile to mobile calls at Rs 0.50 /minute Other local calls at Rs 0.50 /minute STD calls at Rs 0.60 /minute Local SMS at Rs. 1 /SMS National SMS at Rs. 1.50 /SMS International SMS at Rs.5/SMS 250 Local + National Minutes Free 250 Local SMS Free . I am feeling cheated, they did fraud to me. 2) I have sent so many mails from 8th April 2015- till date, but not getting any resolution from company. Rather getting calls on daily basis, asking the problem again and again and than the same reply, complaint get resolved in 48 hours, but nothing has done so far. 3) I am getting calls from Ramesh- Ex owner of the number, - he is talking to me in a very rude manner.. How you get this number ?.. This number is mine etc etc. I am also getting n number of calls for RAMESH.. I am a working professional, and its not possible for me to attend such calls, moreover the behavior of the persons is very rude. The call is also coming in midnight, this is hampering my personal and married life and creating trauma for me. I have written so many mails to Vodafone, stating the above points, attached the copies which I get from their representative ( plan details ), but nothing has done so far… I would like to request you to please arrange for the resolution of my problem at the earliest. May please contact me on my mobile[protected] or [protected] incase of any other information you may need to resolve the matter soonest possible. Thanks & Regards Neeru Rawat +[protected] +[protected]

Hi, my name us Ashok and my no us [protected] Im using dis number fm 10years and i have activated d caller tune since from 6 years, but tday morning without my knowledge they have deactivated it and also deducded d money of 55rs fm my accout, I need the explanationtion why n who deactivated the the hellotune, and i want d same callertune to b reset for me without any additional charges. I want it to b resolved my issue ASAP. Regards Ashok

On 5th May from vodafone online recharge site I tried to recharge for Rs 179 Internet 2g data pack but i recived the status as : " Transaction failed" as message but my money was deducted therefore I waited for half an hour and recharged for Rs.199 2g data pack and it got activated, therefore I should be reverted my Rs. 179 . But in vain, therefore I called vodafone customer care, the answer was so arrogant they say both the packs got activated as the 179 pack got activated 5 hours later to when I recharged. What is this ???? When i asked more she said to talk to her manger and put me on line waiting for 20 mins but no one attended the call. I am going to change my account to airtel, such cheap and arrogant behaviour towards customer, even will not recommend my friends for vodafone.

Hi My vodafone number is [protected] which is in cug group of 20 people. I was checking My unbilled amt. On Daily basis and when my last bill cycle started my unbilled amt. was showing 200 on the first day.I complained about it to customer care and Mr subhankar bhowmick who assisted me assured me that there is no service is activated Additionaly. I myself also checked it. The same happened twice within a week and i again called You people and informed the same thing. They also told me that if there will be any unexpected chaRges they will surely assist me on this and for now just ignore the unbilled amount Since they do not have much infomation on this. Today when i received my bill i saw tHere are additional charges of 149 twice for d2cmaza Nd 99 for wapvilla. i got no text messages on this and i am very sure i dint used a single kb of this services. Now the customer care is not helping me.

My vodafone number [protected] has been deactivated without any intimation/notice to me. I havent used it for some months.Its fair to deactivate but the call centre executive told me that the number has been assigned to somebody else. How can they assign it to somebody else without intimating me??!!! This is ridiculous!!!

Vodafone, Please read Trai clear attached guidelines no. 1 to 9 from page 1-6 which clearly says that http://www.trai.gov.in/WriteReadData/Direction/Document/Dire10-7-13.pdf http://www.trai.gov.in/WriteReadData/userfiles/file/measuresto%20protectconsumer...⇄ Page 1, point (i) The Service provider shall obtain confirmation from the consumer through consumer originated sms or email or Fax or in Writing within twenty four hours of activation of the value added service and charge the consumer only if the confirmation is received from him for such value added service and shall discontinue such value added service if no confirmation is received from the consumer So now Vodafone cannot cheat consumer by saying that they added plan by just sending sms & it’s a Trai Guidelines. Stop Cheating Consumers. & read it guidelines . I guess no vodafone executive read it Trai Guidelines. I requested for my old plan by email to Vodafone corporate email id which also not attended by corporate service of Vodafone. They are just explaining the wrong thing in wrong manner. I already complaint in Department of Telecommunication in Govt site. (http://www.pgportal.gov.in/) (Your Registration Number is : DOTEL/E/2015/15393 ) I hope now vodafone revert the charges & change my old mobile plan.

I made a payment of Rs 6432 on 11/5/2015 for my Vodafone No [protected]. I got a message from ICICI that my credit card account is debited by Rs 6432. What should I understand? Vodafone Bill Desk shows that my payment of Rs 6432 is not credited to my Vodafone account. Please clarify. B FJASANI [protected]@rediffmail.com [protected]

hii I'm rahul prajapati ffrfrom visnagar plz sir may i lost my all content no in my call histtory ...plz give info my no..[protected] ...plz give me 1 month incoming and outgoing call list plz .. date for list -12 april to 11 may plz sir very importent my gmail id - [protected]@gmail.com

There is no response from vodafone over my complaint regarding non availability of network in my area which is Moujpur, northeast Delhi. I m unable access 3G services at all. My previous complaint is been not taken up seriously so kindly take necessary action against my complaint as soon as possible as m facing so much problem due to nonavailabilty of networks.