Vodafone India Complaints & Reviews

Dear Concern, Nobody is bother to reply on said mail, Still I am not getting my gift nor any correction on my bill . You people are saying through mail that within 2 days we will get in touch with you . I have received a call from Miss. Monica[protected]on 6Th May 2015 she confirmed me that within 2hrs somebody from Vodafone billing department call you and made necessary correction on your bill regrettable none of them has called me. I have stopped your bill payment because Vodafone has impose me unnecessary charged on my bill, Until or Unless my query is not resolved I will not pay any single penny to Vodafone . You people have stopped my outgoing facility . Awaiting your favorable reply Thanks/Regards Kuldeep Singh From: nodal.[protected]@vodafone.com [mailto:nodal.[protected]@vodafone.com] Sent: Wednesday, April 29, 2015 3:33 PM To: singh.[protected]@csl.cms.com Subject: Non receiving of gift from vodafone for [protected] Dear Mr. Singh, We have received your email dated 27/04/15 regarding the mobile number [protected]. We are working on your concern, kindly provide us 2 working days and we will revert to you. In case you need further assistance, please do call or email us. We‘ll do our best to help you. Happy to help, Avinash Gaikwad Nodal Office Contact numbers For Enquiries: 199 or +91-[protected] For Complaints / Requests: 198 (toll free) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in On 4/27/2015 4:54 PM; From: singh.[protected]@csl.cms.com; To: vodafonecare.[protected]@vodafone.com; nodal.[protected]@vodafone.com; ; ?CC: Appellate.[protected]@vodafone.com; ; Subject: Non receiving of gift from vodafone for [protected] ; Dear Concern, Please be inform you that while converting my number prepaid to postpaid, Ms. Nisha shukla who is working in Vodafone ( DADAR OFFICE) had committed me that after paying my first Bill I will receive a gift which is 3 non-stick fry pan from available inclination . After 3 months passing continuously paying by bill amount to Vodafone, till date I did not get my free gift even I have complained to customer care many times regarding the same . Earlier I have stopped my Bill amount to pay, But after discussing with one of your representative I pay the bill . Many of the charges are levy to me which is not appropriate . This time also I will not paying any such amount to Vodafone against bill . Attaching SMS confirmation message scan copy which proved that when I have received the message about the gift but till date unfortunately I did not got the same . Hope you people looking forward to continue the service with me. Requesting you to waive off some amount from bill E.g. Late fee charges, Roaming charges extra service taxes etc. Thanks/Regards Kuldeep Singh

I have one Vodafone no which is issue in mother’s name (Number is – [protected]). For my work I am going outside in state and that reason I am unable to maintain the staid number. At present I am at my place and want to maintain the same. But when I try to use the same then show invalid SIM. For that issue I go to Vodafone store& as per executive I recharge Rs. 50/- and also replace the SIM in yesterday. But after going more than 17 hrs still I am unable to avail out going facility where incoming are active. For that I request to you please arrange to resolve the said problem because this is my first number & also lucky number. I hope you take the necessary step for resolving the said issue. At present my contract no is [protected].

Sir/Madam, Hi, I am Mohammed Zammad Customer of Vodafone With Phone No..[protected] I am the Resident of Raichur City, Sir its Second Complaint Regarding Poor Network Courage But no Action has been Taken to Solve the Network Problem Kindly Consider my Request and Please Solve the Problem as soon as Posible Thanking you

I had recharged online with Rs. 251-3G Internet Pack 1 GB valid for 28 days (which was activated) and then 5 minutes later I had also recharged with Rs 16 STD pack with call rate 30paise/min valid for 15 days. But instead of activating the STD pack, they activated some other Internet pack worth Rs 16 - 2G 80 MB data valid for 2 days and deactivated the 3G Internet pack which I had activated few minutes back. When I called on the complaint number 198, they told me they don't offer any STD pack worth Rs. 16 and I had opted for the Internet pack worth Rs. 16. But I had got the offer for Rs.16 STD pack exclusively for my number. I had entered my number and generated a OTP through the Vodafone website (this option to generate OTP pops up once the mobile number is entered in the Recharge Online segment). They had sent me a OTP which I had entered and got the offer for Rs. 16 STD pack with call rate 30 paise/min valid for 15 days. As a result of the activation of the 2G Internet pack (which I did not opt for), the 3G Internet pack worth Rs 251 is deactivated and also i did not receive any STD pack benefit. Also, now when I am trying to call them on 198 to register the complaint, it seems they have blocked my number because since 2 days I am trying but I am unable to connect to them. The proof that I am attaching shows that I got the offer for Rs. 16 STD pack for my number.

7 May 2015 - Message received that "Look @ it" service has been activated and Rs 45 has been deducted. 26 April 2015 - Message received that "Bollywood Masala" pack is now activated and Rs 35 has been deducted. I never asked these services to be activated. This is a scam and fraud.

PHello! Look @ it service is now active on your number, as requested.This service is valid till[protected] and a 15 days rental of Rs.45 will reflect in your next bill.To deactivate SMS STOP to or call 155223(toll free). I receive this txt message today at 6:38 AM. I've been a post paid user for more than 2 years. How can they ACTIVATE a Service without the customer's approval???? Why do I have to pay when I HAVEN'T APPLIED for the service in the 1st place???

Dear Team i had closed my no [protected] on 20 Jan 2015 the request no was 90856790 at vodafone store yet you are sending me bill dues also I was told on 20 th jan 2015 that there is no payment pending at my end by your representative.I had never use the no after 20th jan 2015 but i am failed to understand that on which ground u continue this no at per your own will. Please check the matter else i have to move consumer court because i already visited your vodafone store at Ridhi Sidhi Mansarovar Jaipur and the representative still saying it was system mistake i need not to pay any dues as there is no such payment pending.Please investigate the matter and help me as i am one of your old and loyal customer since long.

On Date 02.05.2015 mine balance is, Rs 288.00, but same date got msg, All tv channel activate, and reduce mine balance Rs.138.00, and dial myself 1198, and deactivate same, got msg from your executive after4 hr you will get refund 150.00rs Bristol I am not getting amount, also call 198, but same ans, please give rs.150.00rs l, Mine cell [protected], HARESH CHAVDA

I use a VODAFONE SIM card . On 6th May, 2015 I recharged it with Rs. 101 300MB 3G net pack . But till now its working like a 2G network . Sometimes it shows H+, H, 3G but at those times it stops working .This happened with my last net pack which I recharged for Rs. 249 .

my name is gurneet singh and my vodafone number is +91 [protected]..i m consistenly using the vodafone services from many years..But from now the company is causing problems..An unknown and unexpected service named Look @ it is been activated on my vodafone postpaid number without my permision..i had been charges rs 45 for 15 days without any reason..i was annoyed and i called customer care to resolve the problem but instead telling me the solution the employ argued with me..what i want is that the unnescesarily charged rs 45 would not be reflect in my upcoming vodafone bill.. regards Gurneet singh randhawa [protected]

, I mehakjot singh s/o s balbir singh r/o village bahadurpur purchased a vodafone sim card bearing no. [protected] .on monday /04/05/2015 . i paid RS. 130 for that sim, i submitted adhar card copy of my father for whom i purchased this sim . i was assured that it will get activated by evening but its been 4 days sim is not activated, for no reason the vodafone sim card dealer is harrasing my father and our family as we are in great need of a sim ard for communication. i tried to contact vodafone customer but even the turned down my request to have a word with vodafone store Batala, I KNOW JUST ONE THING I PAYED MY MONEY FOR VODAFONE SIM AND IN RETURN I GOT UTTER HARRASMENT . such vodafone dealers shows the class vodafone maintains . any tom dick and harry is employed or been hired by vodafone .The dealer has tur SHAME . SHOP NAME : BACHITTAR TELECOM, SUGAR MILL, BATALA 143505 SHOP CONTACT : [protected] the dealer has turned a deaf ear . hope you people can do sumthing

Dear sir, As i submit my request about the network issue of my vodafone no [protected] about 15 days ago but not yet there is no response from their side and when i asked for the same they didn't give any fixed time for the resolve of the complaint and the problem remains same.

Hi Vodafone team, Its regarding automatically activated below mentioned plans to my mobile : [protected]. I am raising concern regarding additional charges applied for the above mobile number. Plan details :- 1. MI_C_V_150_30d_R500MB_BCFU_3G 2. MI_C_V_150_30d_R500MB_BCFU_3G and monthly plan has been changed twice without any request. Please let me know how this plan is activated on my cell phone and also want a favour from u Vodafone team. I am really not happy with this being a privileged customer for a period of 1 year or more. now I want this issue need to be resolved .please acknowledge the same ASAP. Regards Veerendra Pipuru Phone :- +61 - [protected] @email : Viru.[protected]@gmail.com

I have prepaid SIM connection. I have done recharge 300, 200, 200 rupees. It gives successful recharge message but it did not show any talkvalue. When i am calling to customer care, they say below arguments like: 1)system is not working now, call after 4 hours. 2) Balance gone due to internet usage, while i did not use any data/internet. Thier computer system is also saying this connection have no internet enabled. 3) You will recieve balance after some hours, but it never come. 4) We have no idea where your balance gone. Please help me on this issue.

Hello! Look @ it service is now active on your number, as requested.This service is valid till[protected] and a 15 days rental of Rs.45 has been deducted.Your current Balance post service activation is Rs.537.017.To deactivate SMS STOP to or call 155223(toll free).

Vodafone says that they provide good mobile Internet but its totally false. There is no proper 3G Internet available in below areas of Bangalore. 1. BIAL Airport 2. Kormanagala 3. BTM 4. MG ROAD. I request you to check the issue or don't say Vodafone has good 3G coverage. I will post this to all blogs.

I had subscribed to vodafone postpaid and no. Alloted to me was [protected]. After somtime i paid all dues and switched over to another operator i.e. idea. I was told that i would recieve security amount through cheque. But till date the amountis not refunded to me. Lalit Kumar Mob [protected] Email : [protected]@gmail.com

R/Sir I have a vodafone postpaid No.[protected]. Before this no. is Vodafone prepaid after this lost i says that a duplicate no. What they says Rs.500 for security. I have a duplicate no. and his bill plane is Rs.299 i pay the bill of two month. What i not received my bill. After two month they says to me for bill when i pay for bill the bill is Rs.1130 i says for bill detail. What they don`t to me any detail. Please solve my problem. Contact No.+[protected]

Dear Concern, I have been being behind Vodofone Kerala customer service (111) team to find solution.I had spoken to 4 executives to get reason for not releasing outgoing after payment.Finaly one lady executive told 700 rs balance needs to pay.After paying the amount still outgoing is not released and i went for roaming, now incoming calls are also deactivated.I tried to call post paid customer care but calls is connecting to prepaid and they are unable to connect to postpaid section.I never expected such a poor and untrained executive in Vodafone customer care.Still my complaint is not yet resolved and i want to cancel this connection. Regards, Antony Shadwin mob-[protected]

I have been using [protected] and I have disconnected in Nov 2014 in the same month I have paid bill amount 520 and I was informed that it would be refunded by march month 2015 but still I have not received any intimation regarding that so I need the refund or I need to file a police complaint