Vodafone India Complaints & Reviews

1. I have been using Vodafone for more than 5 yrs now (same number), suddenly vodafone turns off my Internet package without any such request of doing so, thereby claiming a bill of 3200. On being asked, customer representatives say that the request had gone from my end, but no evidence lies with them( no db, no backup, no sms, no mailers) 2. Post a debate for more than a month, a representative (Nikhil) ensured a waiver of the entire Internet charges (3200) which had been wrongly billed against my number. So, I made a payment of the rest amount within an hour. 3. After this entire episode, I get calls again from Vodafone asking for the Internet bills (3200). On talking about the waiver, Vodafone completely denied that any such waiver had been passed. 4. Mailed and Escalated multiple times, but no revert only follow up calls for the fraudulent bill. Note : I had received the waiver on 24th Apr between 4:15 - 4:45pm, from a vodafone customer representative names Nikhil.

i recharged my number with 399 blackberry plan, recharge was successful.But its been 22hrs and blackberry service is not activated on my number.i talked to customer care, they are simply registering complaint.no concern for consumer problem.worst service.

i have a vodafone sim since last 6 year (2009), i have lost my mobile on[protected] so sim was alos lost. when i go your office AB road indore they told me your sim has not with the name ganesh rajput it has issued by other name how it is Possible. second think not confirmed but in 2012 i have lost my sim that time also she told me same problem, and they exepted my doc with ganesh rajput and issue the sim. Kindly suggest how i tack this no now

My vodafone SIM No. is [protected]. On 02.05.2015 I received an offer from Vodafone that I would be given 2 GB capacity in 3G network for a period of 28 days on that SIM if I paid Rs.249. Accordingly I paid the sum on that very day. But 3G net work on that SIM is not working at all. I am using the SIM in Vodafone dongle bearing No. CE0197. Whenever I am trying to connect internet we are receiving a never ending message of 'Searching for network'. Yesterday in the evening I several times talked to customer care of vodafone. For the first two calls made from the said SIM we were told to hold the line and within a minute the line was cut off. Next time detailed conversations took place between me and the vodafone staff Mr. Vinode but the problem was not resolved. Hence we would request you to kindly take necessary action so as to enable me to get the connectivity as per terms of the offer early. My address is: P.B.Adhikary 181/134, South Malaka, Azad Square Allahabad-211001 P.B.Adhikary

A service named [protected]@IT has been activated without my request and has deducted rp 30/- twice that is rp 60/- in total. On 23rd April 2015, I got a message saying on my Vodafone prepaid num [protected] :"Hello! Look @ it service is now active on your number, as requested.This service is valid till[protected] and a 10 days rental of Rs.30 has been deducted.Your current Balance post service activation is Rs.12.0396.To deactivate SMS STOP to or call 155223(toll free)." In fact I did not send any request or message for [protected]@ it service and I did not know about that service. But without my knowledge deducted an amount of Rs. 30 from mobile balance and sent message. again on 03rd May 2015, i got another message saying "Your subscription for Look @ it service has been renewed and Rs 30 has been deducted.The service will get renewed on [protected].To deactivate SMS STOP to or call 155223(toll free)." I immediately deactivated the service but I have not got the amount refund.Hence, I request the deducted amount of Rs. 60/- may be refunded immediately to my mobile. ---Manasa D S

My mobile number is [protected], On 5/5/2015 my balance got deducted Rs 75 for clicking the url only in a message received from NEXGTV without asking for any consent, please return the balance .I have sent request for deactivation already, service is deactivated without any refund sangeet joshi

Hello sir I'm Elkar Singh Songara My vodafone prepaid number is [protected] This not I have want gone to port of other service prybut I have got a incoming call By vodafone care and provide me a affer that we will have provide a 400 MB 3G data next 6 month but I havn't got 400 MB 3G internet data. Please help me. My contact no [protected]

I have been coordinating with my Relationship Manager V. Sini (mobile no: [protected]) since the past two months on the waiver of the data cahrges on my mobile and she has waived 35 percent of the data charges on my bill. This has been going on since the past two months and till date Vodafone tells me that I owe them the full amount. They are just not aware of any waiver on the data charges. I have sent all attachments to Vodafone which would give a clear picture on a small issue which is not so difficult to close but has been dragging for months now and why I have approached you. I would be grateful if you could really look into this as I have been harassed and internet and phone disconnected inspite of telling Vodafone that I will pay them the amount. Would be really grateful if you could sort this asap as I am now fed up of Vodafone. Thanks

i am vijay, i got a call from vodafone customer care centre which is in begumpet, varun tower.they offered me few numbers for post paid connection and i selected two numbers.at the time of my acception for taking connection they irritated me with frequent calls. i gave them appointment in the evenig of 5pm but within that time again they called me frequently when i was in my office.the matter is executive came to me before given appointment time and collected the money and documents from me.for activation of my connection they gave me 48 hours time but after 5 days also my connection was not activated.for this problem i tried to contact them several times but they didnt respond to me.so i was disatisfied with vodafone service and i asked for cancellation of my connections and to refund my money.i want to go to consumer court on this matter.

I have filed a request to deactivate my vodafone postpaid no [protected]. Despite regular requests from my side the Vodafone store in ranni ( pathanamthitta dist), kerala state is not taking any action. I have not been using the above said connection for more than 2 months though i am paying postpaid bill every month. Consider this as most important and please take necessary action to deactivate my postpaid no

Hi I am using my number [protected] quite a long time and billed all my bills but Vodafone care blocked it because they said your other number bill is not paid. i have been a good customer of Vodafone and paid all my bills on time its been almost 10 years i have been using their services and now they have blocked my services saying i have a pending bill on other number. i have not sued that number as explained a lot of times, i had a word with three different times with Vodafone today had a word with the supervisor as well however i don't think they been given any powers except saying "NO", i have called to get my services activated and to assure that i will go the store in order to sort this issue tomorrow however they couldn't activate it even till tomorrow and that was most embarrassing, i use to think Vodafone is known for its good reputation, however i just think they are least bothered about quality of service, cause of population, and this is actually leading people to switch to other service Providers and i think i will be one of them. no rule says that vodafone can suspend the service of my current number cause of non payment on another one. though i have not used it... i have waited for not less then 30 mins to talk to the supervisor and all i heard from him is he cannot help, this is a kinda service we have been given when i a postpaid user of this number for not less that 10 years and paid lacks of rupees to vodafone since then and this is what i am getting as a result, my business dependency is upon my phone and belong to the same LOB and i know how the customer service should be done, people are not even comfortable talking in english, the quility of people hired for support is somthing i donot expect from vodafone. atleast for a corporate user like me. warm regards harpreet singh +[protected] +[protected] email:h[protected]@gmail.com wg 1469 solution pvt ltd warm regards harpreet singh +[protected] +[protected] Skype - harpreet.singh2413 wg 1469 solution pvt ltd do you really need to print this page? please consider environment before printing...

hello every one there was a complaint regarding the waiver of 350 rupees and past 3-4-months im just going to store calling customer care and requesting for this even the promise and wrong conformation was given by executive on call then the manager Mr.Ravi teja Kathur i have his mobile number he assured me that he will be giving that 350 waiver in[protected] bill but to my suprise i didnt get any waiver and i have call them again and tell the whole stories his mobile number is [protected] kindly Mr Raviteja Kathur pls see and take action what u promised me ...i told when we were having conversation that vodafone allways cheated me in network problem billing problem and now false promises allso...who were is taking this complaints kindly solved it immediately...and i want MR RAVI TAJA KATHUR i[censored]r not sure then dont give promises on behalf of vodafone...really after paying rentals and taxes i got this kind of services...really iam gone change my services...

Dear Sir, This is with regards to my DND complaint number [protected] dated 26-March-2015 to Vodafone India my mobile service provider. As per my complaint the Unsolicited Telemarketer's ID was deactivated however it has come to my attention that the telemarketer had created a fake mail account using my name i.e. "vijyant.[protected]@gmail.com" and had used it to send a complaint withdrawal request in order to reactivate his marketing ID. It was absolutely mandatory for the agent to verify if the mail received is from my registered mail id or not and if not then to ignore the request. To my shock this naive agent acted upon this fake mail request and ignored by complaint instead. Upon bringing this to the notice of Vodafone appellate, they simply admitted to the mistake and apologised without any effort to correct the mistake made by them which is also a violation of TRAI's directive. Now the same telemarketer is sending me marketing messages again. I wish for Vodafone to be penalised for taking my privacy so lightly and getting away with violations of TRAI's guidelines.

i want to port my sim but whenever i send the sms for generating the upc code than i get the same sms like(your no is allocated for our internal purpose please further report contact to our customer care) and when i call the customer care all representative tell me sir please try again for generate the upc no body solve my problem so please sir solve my problem..as soon as possible...

I activated CUG on my phone and now I'm not able to make or receive any calls since except to/from my 2 other CUG members. Vodafone India says they will resolve the issue by May 7th. Which means I will practically be without mobile phone for 4 days- which is absolutely unacceptable. I need my service to resume nrmally asap!...

A post paid Vodafone mobile no. [protected] was issued to me few years back. On 30th April, 2015 I approached your shop at D-27, Inner Circle, CP, New Delhi and requested them to change same post paid sim card into pre paid sim card with same mobile no. i;e. [protected]. After completing the formalities I was issued a prepaid sim card and i was assured that within two to three hours the prepaid card will be activated. Unfortunately to till date it was not done. Today again I approached your Vodafone shop at 27, Inner Circle, CP, New Delhi and enquired about my sim card I was told to pay a sum of Rs. 190/- as bill ( for the period of 3rd April, 2015 to 1st May, 2015). Since a sum of Rs. 140 was already deposited for mobile no. [protected] on 30th April, 2015. But the store manager was not in the mood of listening any words. He only insisted to deposit Rs. 190/- immediately. The callous attitude and behaviour of your store manager is not acceptable. It shows that some thing is going wrong in your store. At present I am in the possession of two sim cards for same number. My simple question is how and why I was issued prepaid card of same post paid number if dues were there. Secondly why I have been asked to pay bill of Rs. 190 for the period of 3rd April, 2015 to 1st May, 2015 when i already Rs. 140/- on 30/04/2015 ? Why I have been charged for 1st May, 2015? is it a case o[censored]nfair trade practice. Awaiting an earlier reply. Thanks, sanjay kumar tiwari [protected]@hotmail.com

Hi My name is Mohanraja. I am using my brother's Vodafone number [protected]. On[protected] I checked my offers on *121# through my mobile, I received flash message show in attachment. I had selected the option 1 which is RC 376 offers 4 GB data. But I received only 2GB. So I called 198 to report this, they told me that it will credit within 1 or 2 hours, But nothing happened. So I called again but I cant make call to 198, think they blocked my number to 198.

I have requested vodafone to deactivate my vodafone karanataka postpaid connection(No. [protected]) and I'm ready to pay for the amount I have used. But still they are generating it every month adding the bill to the dues and it is increasing every month.

Dear Sir, I am getting wrong bill every month from vaodafone. I am using 03 corporate number. Vodafone sending wrong bill from january 2015 and still continuing.After so many reminder, They are not giving any satisfactory reply for my complaints for wrong bill generation due to CUG charges.I am facing the same problem from january but they are not taking it seriously.My numbers are: [protected], [protected] and [protected]. I called their customer care 40-50 times from january to present date and visited their local outlet but nobody giving positive response. Everybody said, send mail to corporatecare.[protected]@vodafone.com and i am not getting positive feedback from corporatecare.[protected]@vodafone.com. Now i am very fedup with vodafone. I have already sent so many complaint from january, visited local outlet 04 times and called to customer care 40-50 times. This is height of mentally torcher. Thanks, Nidhi

We have a plan in past of rs 499 .before six month there is phone call from vodafone to upgrade plan rs 1299 we agree and upgrade .now we change plan to lower tarrif but vodafore customer care say go to vodafone store with company letter pad and docket.last time they change plan in phone now they say go to store otherwise wait call from vodafone for plan.