Vodafone India Complaints & Reviews

I purchased iPhone 6, Space Grey, 64 GB from Punjabi Bagh outlet on 1st March, 2015 on 6K Plan. The store did not provide me bill for my iPhone purchase and assured to me that the same will be sent to my email [protected]@gmail.com, till date no bill has come and I have lodged complaint with Vodafone multiple times, without any result. Ajay Kumar 98110.63283

My name is bharat and my number is [protected], and my complaint number is [protected].i Activated 3g service in my mobile, but there is no 3g service.than i am told the customer care start my 3g serivce.other wise refund my money.they said to me ok.i was called customer care 3, 4 times, every time they said to me ok, we will refund your money.till i cant get my money or 3g service.and my number all so blocked for complaints.pls help me ThanKing you bharat

Dear Sir, This is Arunkumar.my mobile number [protected].past 1 week i fight with vodofone customer care people for some payment reversal. Request number is ( SR-[protected], SR- [protected]) but till i didnt get the solution for that. Please do the needful in this regards. Regards M.Arunkumar

Hi Sir, I am regret to inform that i had a very bad experience from Vodafone. In my house, i am getting very poor network & it was conformed from Vodafone field team also. I raised complaint on Nov 2014 & they replied that their new site was planned & it will be resolved in 90 days max. But till now the issue not yet solved. I gone to Vodafone showroom for converting my numbers to prepaid as i am paying fixed amount without using completely. They suggest to install Booster & given contact Relationship manager Ramesh - contact - [protected]. But no response. Again i gone to showroom in Feb 2015, they told it will be resolve in a week of time. But no response as of now. Raised again on more complaints, but the reply is they are planning to install new plant. It will take again 90 days of time. Is it the way your organisation cheating people. I am having 5 corporate connections as follows. [protected] [protected] [protected] [protected] [protected] My address Raaja Rajan Chandrasekaran No. 1/9, VIJAYALAKSHMI NAGAR, 1ST STREET, CHETTIYAR AGARAM, CHENNAI - 600 077 LandMark - Backside Compound Wall of Ramachandra Hospital, Porur. or near chennai bypass toll.. I am even decide to go for porting & your people seems not to taking care of anything. you can find many SR no in the above nos. some of them are from [protected] - [protected] & [protected] from [protected] - [protected]. If there is no response in another 48 hours, i will either do Porting or making all nos to prepaid.

My outgoing sms on my vodafone no. ( [protected] ) has been blocked without any notice for past 6 months. I have ensured that the problem does not lie with handset or with recharge and balance. Please fix this problem at the earliest. It becoming very difficult to communicate otherwise.

Hi, This is Vikash kumar and my Vodafone Mob no is [protected], Last 1 year i used Your network only, On 11th April Vodafone customer executive give me a plan (prepaid to postpaid), As per plan we got 600 local & National minutes for life time in Rs. 250/month & other some offers. Then I take the plan & same day sales person (Sonu) came to my office & take my photo, ID & Rs.250 and give me a Vodafone SIM ([protected]) Next day customer executive call me for verification & told me about change plan, as per new plan we got 600 only Local minutes. So i kindly request you to Please help here. Otherwise I’ll do needful action and port this number in other operator. There is no respond from their customer care center and no one take any action. We will be happy to help resolve your concerns at the earliest

I had taken [protected] and I choose plan Rs. 149 only from a.b. road indore office from Ms. Chetna (vodafone executive), she lady activate rs. 275 plan on my no. because of that vodafone again again stop my service for outgoing call. i had visit so many time to resolve the probelm and comapny activate my no. but again after few days u stop my services. Because of sales target your employee activate any plan on customer no. and after so many complaint costumer not getting proper response from ur executive. kindly look into the matter.

Hi I am a vodafone sim user from the past 6 months and due to some issues i am trying to port it from vodafone to airtel from the past 3months and daily i have been contacting with the company... Day by day they are creating a mess by saying stories and day by day assurance was provided and later on it wasn't been fulfilled.. From past 3 months i have sent the porting request and emails to the company and have been frequently in touch with them from past 3 months but till date the issue isn't resolved and still wen i called the customer care yesterday as yesterday was the last assurance provided they said a new story... I will take a legal action if the issue isn't resolved.. My contact number is [protected]&[protected]

Again the same problem. Activated value added service which was never requested for . Balance gets deducted first and consumer gets to know later which is so much irritating .vodafone please look into the matter .this has happened to me previously also .

I have been charged for 2 downloads which i have never made. Rs 99 each in the name of d2c_mazaa_99 and d2c_mydala_99. These are fraud charges and need explanation. I have called vodafone customer care but they are not willing to help. My contact no is [protected]. Looking for early reply.

Dear Sir/Madam, I have been using Vodafone number [protected] since one year. The details of my complaint providing you below. Today morning at 5:00 am, I received an international call from the number [protected]. I searched in the web and found that it is from USA. I thought it may be from a friend. I call back the number at 12:06, immediately cal cut down. I received the message alert stating that 60.00 rs cut down from an account. To know the reason I called to customer care twice, they informed me that it was a fraud call, it is from Fijji the call charges for Fjji is 60 rs/minute. Then I said ok. Again at 6:47 p.m 60 rs deducted from my account. I called back to customer care, they informed me that though it was a fraud call, I have to call back that number at 6:47 p.m. Without my concern and notice they charged 60Rupees to me. I didn't make any call at 6:47 p.m even though they charged me.I think this a big scam, please take the necessary actions against the Vodafone.

I got message without reason that your Vodafone [protected]@ service is actived now for15 day.even I have not activated such type of service. I want my full talk time back. I got this message from Vodafone it self. If i am getting my solution i will directly go to police station against it and then further till court.

Although after talking to Vodafone guy Mr. Sachin and Mr. Rajesh regarding the sms of 3G getting deactivation so they said their Technical guy will take care but no one called up.On 10th April my 3G plan got activated and immediately I got a message saying that I have utilised my plan of 3G plan will get deactivated. So today again on 11th April it got deactivated. This is how Vodafone is cheating the client.

Rahul Kumar here using Delhi Vodafone Postpaid Number [protected]. in my current vodafone is charging Downloading Chrages of 1331.50 for( Java Games) i have downloaded free games from play store with my WI-FI Connection... how come vodafone can charge for tht uses. i agre with my call charges, , My vodafone mobile connect charges, .. all right but downloading charges without any notification or sms .. callcenter saying you are using a Blackberry -9000 Handset .. .. thts why we have charged tht ... but in fact iam using Samsung Galaxy s-4... have never used any blackberry set in life... company is making phone calls regrding unpaid bill... but its not fair with POSTPAID USers i cant not pay tht much of amount... tht i have never used ... sorrry to vodafone phone... making fool ... y

Dear sir/Madam, I am a user of Vodafone postpaid connection with number [protected]. This month, Vodafone had manipulated the data charges and had charged me incorrect amount in the bill. After repeated complaints to Vodafone I did not receive any feedback from Vodafone. I talked with two employees of vodafone named "nikunj desai" and "karan makwana" from Ahmedabad Branch ! They misguide me through data charges although even I heard the correct data charges system of vodafone from its employees! I had activated plan and used only 1-1 GB in limit of plan although they have charged me additional net charges !They dont want to refund me and talk Rudely and Scared me if i dont company will charge me with additional charges ! So please sir take action against my conplaint !

Kindly let me know what to do under these circumstances - when the last outstanding ( vodafone) mobile bill payment has been made in May 2014 and subsequently the person leaves the country and despite not using the mobile services any more bills keep coming and finally a legal notice threat being given. Before leaving a personal request was made to the customer services and the old id held valid no more because of which was unaware of the subsequent bills . Kindly advise at the earliest the right procedure to follow so that no trouble ensues further. Thanking you in advance.

Dear sir/Madam, I was a user of Vodafone postpaid connection with number [protected]. Few months back Vodafone had manipulated the data charges and had charged me incorrect amount in the bill. After repeated complaints and emails to Vodafone I did not receive any feedback from Vodafone. I discontinued the use of same. Finally after 3 months of dispute Vodafone came up with settlement and asked me to pay the correct charges. I agreed to pay the correct charges which I paid. In between this dispute I had discontinued the use of Vodafone postpaid connection, later on Vodafone notified me that I can get the new Sim card with same number [protected] on charge of 25 from any Vodafone store. I got a new Sim card on paying 25 rs at Vodafone store. No information was given by any Vodafone executive at time of settlement, at the time of getting a new Sim card from Vodafone store that I will be charged with rs 125 as reconnection charge. Vodafone charged rs 125 in my next bill cycle which I opposed to Vodafone. As usual Vodafone did not give me any reply. I have stopped using the Sim card and complained to Vodafone about the same. Still Vodafone is continuing the manipulation and sending the bills since last 3 months. I have not used the vodaVodafone since last 3 months and still am receiving the bills.

Dear, I'm writing you to complaint against Vodafone. I port my airtel number [protected] some days ago in Vodafone, that time sales executive and cust care executive named Kavya told me that " Sir if you will Port your number in Vodafone then you will get a Leather Bag (Laptop Bag) from Vodafone side" and same thing told by sales person who was come for collecting documents and paper. from that date till now nobody called me and provide me that bag. Now I got call from your side for visiting of sales person in my home for verification. I told me that lady who called me for that thing, that i had commited of leather bag but her way of talking is too bad and totally uneducated lady. Now my number outgoing is barred from your side. i would like to know is this is service from Vodafone ...No Bag Provide and when i raised this issue, then they guys barred my outgoing even nobody called me for this thing. VERY- VERY BAD SERVICE ... GOD KNOWS WHAT WILL HAPPEN IN FUTURE ITS TOTALLY HARRASMENT TOO BAD...REALLY BAD EXPERIANCE WITH VODAFONE Regards Gaurav Dutta M- [protected]

Vodafone now doing superb fraud service by sending message to the customers in the name of spl offer.. yes i personally had it.. i got a message on 11/4/2015 @ 5.22pm IST from vodafone regarding spl offer of Rs 59 full talktime + local vodafone calls 20 paise with an ending message of offer valid for 3 days.. So as an normal customer i belived that i recharged for the amount of Rs.59 @ 7.30 IST. I got a message immediately as your recharge of MRP Rs 59 done and talktime recieved of 0.08 and i got shocked and approached the retailer and they said it will take 4 hours to get it. So belived and now 12/4/2015 i checked and i didnt got the recharge so i called 198 and checked and they said its only vodafone to vodafone 20 paise not fulltalk time. And i called three times but they are providing very anoying response that senior offical not available like and i total got fedup with this. Never expect this super duper international company doing such a fraud activities. So my humble request dont beleive on the fake Spl recharge msg send by THE GREAT FRAUD VODAFONE INDIA PVD LTD.

Transaction details and status is as under Order Id : o[protected] The line item order details:- Email Id : [protected]@domain.com Mobile No. : [protected] Recharge/WCC Transaction Ref : Reharge/WCC Amount : 450.0 eTopUp Status : Payment Status : Payment settlement/Refund Status : NA