Vodafone India Complaints & Reviews

Hi, MySelf Shripal Doshi and Mobile : [protected] I have been using the Vodafone for Last 10 years. There wasn't any issue faced until last month. Suddenly Company Decided to discontinue Internet Data 99 Plan for what reason still unknown. I wasn't aware that Internet Data Plan 99 is getting Discontinued. Vodafone Customer Care Called me about changing my Data plan with explaining any details that existing is getting discontinued. I said for no change in Data plan and he asked me to send "0" in SMS. I did the same. Now when the Bill arrived for the month of March, I found that there was no Internet Data Plan on my connection and they have charged me default heavily. I have explained to Customer Care for so many times through mail and on whenever they called. Even I explained they why in the world anyone who is using Internet Data Plan for 10 years suddenly will not want Data Plan and Vodafone is siphoning the money, this is cheating. You could have replaced the discontinued 99 Plan with another Plan, But charging him default is cheating, they are still not ready do the same and forcing me to pay hefty bill for same. I think there behavior is in appropriate, kindly help me in resolving the same.

Last week one of the vodafone agent came to my house and described a plan to convert prepaid number to post paid. Then he collected documents and money to activate the new plan. He informed I will get new sim 2 days and will receive a call back for verification. I got verification call but did not receive sim. i contacted vodafone customer care but they are saying we do not have information on it. They are just transferring my call to different representatives. 10 times they transfered my call with no help.

My name is Vikrant Kunar n my voda. No. [protected] . Now i would like to inform you that my no services has been stopped due to non payment and i receive a cl by your side that u need only pay rs 2000 for after deduction of not used charge bcz there was a dispute in by last two months bill and now i pay the bill but no. is not activated when i contact to care they says that it was valid only for 19 of march so now plz tell me that why you make froad bill and what do you think about the customer are we mad and you are joking with us . Before paying the bill i also contact to your care and ask them they told that you need to pay only 2000 you no. will be activated . Now plz tell me how i can use vodafone and suggest others bcz u provide worst services and make fake comment with your customers .. So plz do the needful ASAP .If not then i am going to other network .. Nd plz activate the services of my no. Regards Vikrant Kumar

Hi, i am a postpaid network customer of vodafone for about 2 yrs. my phone started showing ' no service' for past week, i tried to log complaint on 198 but they are really bad at it didn't even register complain, just kept transferring call fir 30 min. They hav severe problem in their network which they even want to fix, leaving with no option but to switch network !! I stay in wakad area in pune .

Dear All, From last 4 months I am not able to call to anybody through my vodafone mobile no. [protected]. I had send so many mails and also visited Barasat Vodafone customer care and also one customer care near Bypass City center. But problem remain same. You should also found that, this no. is belongs to me from 11 years and also my bill payment history is good as I think. Request you look as early as possible. Otherwise I have no option to choose VODAFONE.

Myself Aswani kumar Mishra . I am having Vodafone dongle number [protected] 3G. I bought it 6 month back. It was doing well. From last one month when ever I am trying to connect my dongle to my laptop It shows 3G but whenever I opened any site it become 2G . I pay bill on time every month. I don't have single ruppes in pending. I called customer care regarding my issue they have raised complain & they have given me complain number. They told me that there engineer will visit my house And see the issue then they will resolved . The funniest part they never called me and they have closed my complain without giving any appropriate solution. once I again called them they told me that the 3G will not work for 3 month in your area. I stay in Mumbai thane district . It was funniest answer I have ever heard from any of the company. I got fed up with Vodafone services. I wanted to cancel my Vodafone connection and as well as refund of my money. Vodafone is making fool to customer the worst thing about vodafone is there customer care they are clueless when ever you call them why Vodafone recruit customer care executive I don't understand.

My phone ([protected]) was stolen, I immediately called up vodaphone customer care and asked to lock my phone immediately after verification he told me that it will be done in 2 hr. I asked him to do it immediately so that no one could mis-use the number, he assured me that it will done at an earliest. now the problem starts. My staff twice visited the vodaphone store for new sim but the told that thay dont have the sim and it will take 2-3 weaks to arrive. After that I called up vodaphone customer care to slender my phone connection but came to know that due to tecknikal issue my sim was not locked. How can such a repuated company can play with the customer? why the phone was not locked for more than 7 days? who would be responsible if the person stolen, calls to do any fraudulent call? Now I dont want to be the part of such careless company and want to sullender my connection.

I am Hemant Dalwadi.my vodafone post paid number is [protected].last month i was using Rs175 monthly rental plan in which i was getting 750mb internet.after i convert my plan into Rs.99 plan. and i activate Rs199 internet plan sepratly.but in this month they(Vodafone) charged me twice for internet.1st 199rs for monthly internet plan and another 354(approx) for previous data plan(175rs plan) i am not getting any idea how they charged twice. i am ready to pay rs199 for monthly internet charges.but what about extra 354rs which they charged this month.when i called to customer support they told me that 354rs is for first two days of last month i.e. 1st and 2nd of march when i was using 175rs plan.they told me that i used extra internet for this two days.how it is possible??can i use 350rs internet in two days??is it i am fool??.

Sir I Get Call From Your Galary For New Sim Card Number & I Select One No. From That & From Systematic Knowledge Services Pvt Ltd, Address Radha Silk Mills, 30 PP Road, Andheri East Mumbai 400069 Maharastra Mr. Ramesh ([protected]) Collect Document, Photograph, And 300/- Cash on[protected] And Next Day I Get Verification Call From Your Company & Verification Done Sucessfully & From Your Verification Desk Ask That Your Sim NO. Starts Next 48 Hours. But Still My SIM Card Not Starts I Call Mr. Suraj ([protected]) & Mr. Sohail ([protected]) More Than Thousands Time But Not any reposne From There side Than I Call Help Line No. [protected] From There Side Also Not Responce & They People Ask For Contact Systematic Knowledge Services Pvt Ltd, Address Radha Silk Mills, 30 PP Road, Andheri East Mumbai 400069 Maharastra But Still My Card Is Not Work One Day I Call Mr Ramesh Who Collect My Documents & Fees To Return My Money & Most Impotant Documents But After Lots Of Call From MY Side No Respone From Company Now I Doubt That They Peoples Are Cheat Peoples & Use There Documents & Fund In Any criminal Or Unidentical duty from there Side So I Request Vodafone Company For That & Please Inquiry About That. Please If Sim Card No Not Work Or Activate Than Please Give Me Back My Documents & Process Fees I Hope You Understand The Very Very Serious Mismanagemnet & Criminal Activity. HItesh [protected]

DEAR SIR, MY SELF TUSHAR THAKOR I RECHARGE ONLINE ON VODAFONE WEBSITE. Rs.52 GET TALKTIME OF Rs.57. I GOT MAIL FROM VODEFONE ON THIS OFFER WHEN I COMPLATED OFFER.BUT JUST GET IT Rs.43 TALKTIME. I MAKE ONLINE COMLAIN BUT STILL DIDN'T GET IT. COMPLAIN NO "; [protected]

10/03/15 : Talked with Arpit Agarwal Mailed corporate.[protected]@vodafone.com and payed bill of Rs.2, 000. 15/03/15 : Reminder mail for 10/03/15 as we haven't received any response. (TAT missed) 21/03/15 : Mailed again. 23/03/15 : Received mail response (interaction number [protected] and [protected]). 25/03/15 : Mailed Nodal.[protected]@vodafone.com .. no revert till today. 26/03/15 : Received response via mail for mail dated 21/03/15 (Intercation number [protected] and [protected]) 28/03/15 : Visited Vodafone store at Vidhyadhar nagar, jaipur to get the mail ids and number of nodal office to raise the complaint.(They provided with email id-Appellaite.[protected]@vodafone.com and number [protected] which was again wrong.) 29/03/15 : Mailed Appellaite.[protected]@vodafone.com but got to know that the email id is wrong. 29/03/15 : Visited again vodafone store at Vidhyadhar nagar, jaipur to get the correct mail ids and number. 31/03/15 : Mailed Appellate.[protected]@vodafone.com but no revert as of now. 01/04/15 : Spoken to Nodal officer Shafik Shaikh he told us will get the revert in 24 hrs but no revert as of now. 03/04/15 : Mailed follow up to Appellate.[protected]@vodafone.com no revert as of now. 06/04/15 : Spoken with Niyati Dugle at 11 AM she promised that Nodal officer Harish Solnaki will call us in 2 hrs complaint number [protected]. 06/04/15 : No response till 5:30 PM no calls from Nodal officer again TAT missed.

Hi, I am a vodafone postpaid customer. In my recent bill, I notice that an additional 99 rupees is being charged as downloads. I fail to understand how these downloads are being differentiated from my normal browsing activity. And I have an unlimited internet pack. (3G upto 3GB & beyond that 2G unlimited) And I don't recall making any specific downloads related to this d2c_mazaa_99. I have also noticed that too many complaints were been logged related to this already. And I don't want to believe that Vodafone could make such fraudulent charges, as I have been a loyal Vodafone customer for almost a decade. But I still fail to understand what else this could be. I sincerely wish that someone could address this at the earliest and revert back these incorrect charges.

This is to inform you that I have been getting annoying experience with Vodafone online recharges. Although the transaction status is successful I haven't received any recharge amount as of yet. 2 recharges have been done which have failed and i haven't received any amount from your end even after 10 days.Please find below details.Details :1) No: [protected]Amount: 60Date: 23/3/2015Proof: ccvodafone attachment. Transactions highlighted in yellow2) No: [protected]Amount: 145Date: 26/3/2015Proof: vodafonebankingstatement attachment. Transactions highlighted in yellowDon't compel me to use the social media. But if needed i will go ahead and use them

hi, I have requested to change plan on my number to a corporate plan. I have followed by sending email from my official mail Id and has not been changed yet. I need my request actioned soon. my number [protected] regards, shar

Un used bill generated for my vodafone mobile network for the month of February- 2015. raised complaint for usage details with the customer executives but they are not providing the details. for only one day (23.02.2015) charged Rs. 1197 for that i have requested to provide the details of my usage but they have denied for doing so and claiming that i have used Internet services, but in actual i am using blackbeery handset, i didnt activated any Internet services & and not used any browsing.Now they have disconnected my network services as i haven't payed the bill. I request your kind intervention on this. Thanks in advance. Prashanth Reddy Ph : [protected] HYDERABAD

This is regarding - more than 500 irrelevant incoming sms's every week. When i wake up in the morning, i am receiving around 40-50 sms's on my mobile phone from different call centers regarding real estate projects, personal loan, restaurants, opticians, electronic merchants, astrology, flipkart, zivame, lenskart, dominoes pizza, pizza hut, amazon, etc. Etc. I dont know why these sms's are sent when you dont have time to delete them.
I appeal to all vodafone, that please stop these sms as soon as possible, or i will come personally with police to vodafone office. I am not at all interested in any purchase or deal which are addressed 1000+ times through sms. One of the company called bajaj finserv is sending sms for personal loan everyday 4-5 times.
You vodafone people have to do something, there should be a way to block all these sms's coming from call centers. Please do immidiately.

Dear Sir/ Ma'am Greetings I have a complain regarding Vodafone recharge and customer executive. First of all I want to clarify my problem. I got a message from vodafone on 27-Mar-2015. That message contain bellow details. Khaas aapke liye, karien Free Unilimted Calls kisi bhi local Vodafone number pe Raat 10 se Shaam 5 baje tak, keval Rs.176 ke recharge par poore 28 dino ke liye. Same voice message also received many times. Yesterday I recharged same. But I received 155.88 rupees at the pace o[censored]nlimited minute v2v 10pm to 5pm. From today morning I trying to explain my problem and want my minutes. Then no one is helping me. And 4 customer executive cut my call during conversation and manager whom they transfer my call. And from that time I am not able to contact with executive through my no. They put my no. On disable mode. From this facility. Please help. Its not a matter only for money actually now its a matter of customer self respect n company trust. With Best Regards Ruchi Tyagi

Dear Sir / Madam, This is bring to your notice that from last 4 to 5 months we are facing following problems:-  Network problem  Income calls Voice is breaking  Outgoing calls Voice is breaking  Outgoing call drops On a daily basis we are facing said problems because of the same my phone bills is also increased tremendously. I have 2 Vodafone connection s( Prepaid – [protected] & Post paid [protected]) I have registered Network issue complained on 19th March 2015 at thane Vodafone center at Naupada & I have recoreceived call from vodaphone stating that “ YOUR ISSUE WILL BE RESOVED BEFORE 27TH MARCH 2015” but till date my issue is not resolved. Many times I have informed thane Vodafone center at Naupada regarding the same but no proper response received.I will request you to resolve my network problem before 1st April 2015 otherwise I will switch from Vodaphone to Idea. Note :- I am staying on rental basis at C-802, Yash Anand Soc, Hari Nivas, Near Gajanana Wadapav, Thane (W). My friends staying in same building having Vodaphone connection facing same problems. Your immediate reply will be highly appreciated. Regards, Santosh

Sir, I am Shoukathali from Kerala. My vodafone number is [protected]. I am receiving three or four calls per day from vodafone network. I tried a lot to inform about the disturbance to customer care executive. But after a long advertisement about their 3Gplans they disconnect the call ..saying temporary inconvenience.

I have got vodafone [protected]@[protected].In the begining I asked for plan cchange.But it was not done.Instead I was charged for old plan for 2 months.After that asked to close the connection but after two months I have recieved one notice from your end.when I have asked for explaination at perumgudi customer care branch, they told like I have to pay for a month and they will waive another month bill for which I havnt used.Still I have paid for 2 months and 50 rs extra. After that I have recieved so many calls from your end asking to reconnect.But I am not intrested to take the connection.I have conveyed the same message to customer care exicutives including chennai regionanal manager.If I could recrecieve these many calls while I am asking for my service I may stayed with the vodafone.unfortunately that wawas not happend. Now the thing is recently i am getting call from your customercare that my number is still actiive and i need to pay bill for that. Here my question is will vodafone maintain the connection even though customer requested to close the connection. Was vodafone charge forfor customers through life time for unused connection once