Claimed

Vodafone India Complaints & Reviews

www.vodafone.in

1.8

Updated: Apr 2, 2026

Complaints 27139

Resolved

9564

Unresolved

17575

So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Vodafone India

Vodafone India reviews & complaints page 887

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Mumbai City, Maharashtra

Hi My name is Alton Sanctis and my father Mr Louis Sanctis is having a prepaid Sim no [protected]. On Sunday 29th March 2015 I had called to customer care for prepaid to post paid migration and had spoken to Pathan from prepaid team who had advise me send Photograph' Pan card and aadhar card of my Father vide watsapp no [protected] and he had confirmed me that post paid Sim will be delivered to my father the next day. Next day on 30th I had got a sms from Vodafone that its in processing. Till date no sim has been delivered . Pls note that my father has not self attested these docs nor he has signed any form. Ensue that there is no miss use of my father's doc and if I will not get the relevant resolution I will lodge a complaint with police. Today morning I had visited store and they had said no such processing is done and they had registered a complaint with the captioned no and asked to email me on Vodafonecare.[protected]@vodafone.com. I had initiated mail on 1st April, 2015 and till date there is no revert from Vodafone India. I have a family connection with Vodafone and now I believe I will have to switch over to some other services. Regards Alton Sanctis. [protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear Sir/Madam Hello!! My vodafone bills were higher than normal, when I recievd a call from the billing guys who were asking me to pay the bills, I requested them to reduce the bill amount and they promised that I need to pay only 846 RS and not 1397Rs. But when I went to the vodafone office to close my number they say they do not have any information regarding the discount given by teleservices, I requested even u can give me a discount if teleservice guys can do but they did not listen. Then I requested them to stop my number which they said they have done on 30 March with the service request number [protected], and when I asked them to write a complaint for the teleservices they gave me another service request number[protected]. It was Kamla Nagar Vodafone office, and the guy name was Gaurav, he was very rude too. When I asked him to give me in writing that they do not have anything to do with the teleservice guys he simply refused to give me anything in writing or even giving a signature on the slip on which he wrote the service request number. Later on when I contacted their online service I was amazed to know that Gaurav had not stopped my number he just put a request of refund instead. Anyway finally the lady Ms Kishori talking to me online stopped my number on 31st, but she asked me to pay entire amount 1397.03 with the service request number [protected]. Please help

Complaint marked as Resolved

I got a call from the Vodafone and they agreed to reduce the bill for the month of March, I have paid rest of the dues now, the account is closed. thank you very much Consumer Complaints and Vodafone both. Vinit Mishra

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2015

Vodafone India Customer Care's response Hi Vinit,

Sorry to hear about your experience. Please share your contact number with us in the following link and we shall arrange for a call back to discuss in a bit more details. http://bit.ly/1IcSOYS

Regards,
Vodafone India

View replies

V

vinitkr

from Delhi, Delhi

Apr 3, 2015

Sorry I forgot to give the mobile number [protected], for which I have the comlaint.

A

aritrachattoraj

from Pune, Maharashtra

May 13, 2016

Hi, My Name is Aritra Chattoraj. I had a Vodafone postpaid connection. The Number was: [protected]. My account number was[protected]. On October 2015, I opted for an Internet connection of 1GB 3g Internet @99/ month for 2 bill cycle. I activated the package at the morning and it got automatically deactivated at the evening without notifying me. Hence, I used the Internet service for the whole month and got a Bill of Rs. 5245.97 . When I called the Vodafone customer care. They told me first that there was no Internet pack recharge of Rs.99 ! I was shocked. After that, I discontinued the number permanently. The Vodafone people are still disturbing for making me the payment ASAP. After that, many conversations occurred and many things were agreed. Later they agreed that there was an offer of Rs. 99 at that time. But they were unable to clarify me why the package was deactivated without intimating. I visited Vodafone- saltlake Branch and they told me that it was a mistake and they will sort it out quickly and I would have been contacted by some Vodafone settlement team. 3 months has passed after this conversation. No phone calls and nothing has been communicated except some nuisance mail asking for the full payment. Yesterday I got a call from a person from Vodafone settlement team and we have agreed upon paying Rs.1245 to settle the bill. But when I asked for an email for the same he hesitated and didn't send me the email till now. Today when I call back him asking for the email he increased the amount to Rs. 1545 saying that the settlement team is not able to settle the bill on the previous amount. I agreed on the same too. But they didn't send me the email till now. Please help .

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I've registered for a full DND for my vodafone number [protected] on 20 Feb. 2012. In spite of that a call from a telemarketer vide no.[protected] has been connected on 3rd April 2015, 12:23 hrs. This telemarketer has also sent a derogartory message after the I disconnected the call. Vodafone should provide a responsible explanation for why they have connected a telemarketing call to a fully DND registered number.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I am Sneha Bhongade, i wanted to change my vodafone no. from Post paid to pre-paid. I went to Vodafone nearest brance on 7th march 2015. The SIM is on my fathers name, he is out of county for few month. i have signed a letter by him stating that i will be authorized for further document process. After 3hrs. of brain eating, vodafone chembur-naka branch has converted the new Pre-paid SIM on my name.It all most 1 month the SIM is not yet activated, & we get a bill on almost Rs. 800 on the post paid number.I regret to get a vodafone SIM & we have no hopes from the company.

Jan 2, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2015

Vodafone India Customer Care's response Hi Sneha,

Our apologies for your disappointment. Share your number with us using the following link, we'll have it checked and get back to you. http://bit.ly/1Ixbm2R

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bardhaman, West Bengal

I've recharged my mobile with Rs. 217 on 23rd Jan, 15 against promo pack 1.2 paisa / 2 sec for 90 days. But from 25th March the promo has been deactivated. After a several calls to the customer care, no positive action has been taken. Spending the waiting period of 4-5 days by the customer care department the problem remain same. So, please solve the matter and refund me the extra charge deducted during the promo off period, otherwise I.ll deactivate the all lines of my family. Thanks Suman

Vodafone India customer support has been notified about the posted complaint.

View replies

S

Sumon Sil

from Kolkata, West Bengal

Apr 3, 2015

I've recharged my mobile with Rs. 217 on 23rd Jan, 15 against promo pack 1.2 paisa / 2 sec for 90 days. But from 25th March the promo has been deactivated. After a several calls to the customer care, no positive action has been taken. Spending the waiting period of 4-5 days by the customer care department the problem remain same.
So, please solve the matter and refund me the extra charge deducted during the promo off period, otherwise I.ll deactivate the all lines of my family.

My Mobile No is [protected]

Suman

S

Sumon Sil

from Kolkata, West Bengal

Apr 3, 2015

I've recharged my mobile with Rs. 217 on 23rd Jan, 15 against promo pack 1.2 paisa / 2 sec for 90 days. But from 25th March the promo has been deactivated. After a several calls to the customer care, no positive action has been taken. Spending the waiting period of 4-5 days by the customer care department the problem remain same.
So, please solve the matter and refund me the extra charge deducted during the promo off period, otherwise I.ll deactivate the all lines of my family.

My Mobile No is [protected]

SUMAN

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh

I applied my number: +91-[protected] to be ported to Vodafone postpaid from vodafone prepaid. Agent from vVodafone came and collected documents from my residence. Later vodafone send person to verify who got forms signed and everything, Later I came to know that my verification came back negative and now vodafone won't refund security. This is proper scam going on in vodafone as same they did with one of my friend with number +91-[protected] and God knows how many more. First they call you to port to vodafone postpaid and collect security from you but lastly they just take security according to plan you choose. Also, they might be using these IDs to issue Illegal sim cards.

Complaint marked as Resolved

I don't know how but my number got ported the very next day of complain made on www.consumercomplaints.in portal Regards, Naveen Goyal

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2015

Vodafone India Customer Care's response Hi,

There was no response on the number you shared with us when we called at 10:25 AM, we will try after sometime.

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jalandhar, Punjab

Hi i am Mukul [protected] and my no works in roaming most of the time, I recharged my phone with 3G plan of 651 by instead of 3G service my 2G service got blocked and i can't use internet at all. The response of customer care executive are not good, i called 6 times and i got no solution. then internet worked for small period of time then stopped. one another thing, even i choose English language for communication they reply me back in Hindi. I am really unsatisfied with their response. at least provide me 2G connection on the charges of 3G. Mukul [protected]

Jan 7, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2015

Vodafone India Customer Care's response Hi Mukul,

Kindly let us know a suitable time to get to you with assistance as there was no response when we called your numbers yesterday.

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sangrur, Punjab

Your network is not working on any area of punjab i am facing of slowing down of 3g since 3-4 days...if you don't able to sivle this problem within 1-2 days than am going to change network connection everybody getting irritating from your poor services...airtel and idea is better than u

Dec 13, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2015

Vodafone India Customer Care's response Hi Manav,

We're sorry to hear that. Could you please share your contact number in the following link for further assistance. http://bit.ly/1IxbhvW

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear sir, I am using my voda phone number for last 4 years.I have no idea why you people keep deduct balance with no reason..this is your regular practice you send me one message mentioning that some service is activated on your number and u have been charged for this amount.I naver active any service on my number so how can it happen all the time, your customers service people are giving me nonsense reason for balance deduction. Please check the matter or is it the thing that we should keep our balances zero so you people will not have scope to deduct balances. I got frustrated by using this vodaphone.my number is [protected].

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

(unwanted number to my vodafone number from other country) i am using vodafone number for past 10 years I don't receive any unwanted calls like this. suddenly from last week i am continuously receiving a call from below mentioned number. please check and give me solution, Chennai My number: [protected] My Name :Tp Mookkandi Number From other country : (1) +[protected] today morning[protected].30am (2) +[protected][protected].30pm (3) +[protected][protected] Midnight 12.30am

Vodafone India customer support has been notified about the posted complaint.

View replies

C

CSKDPI

from Mumbai, Maharashtra

Apr 3, 2015

Hi, even I have received missed calls from +[protected]... I think they are spammers. Don't attend or call back... If you have a smart phone, install Truecaller App and block them.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

VAS named [protected]@it was automaticaly activated on my number and 45 rs was deducted from my balance for the same. When i tried to register a complaint on the complaint helpline 198 the agent refused to register the complaint. Please tel me if there is any other procedure to register the complaint for these type of deductions.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I recharged for ₹250 for mobile number [protected] under transaction ref.no.IG00VAFV13 at 10:07:08 today i.e 02/04/2015 thro state bank internet banking. But recharge was not done. Recharge amount was not credited to my mobile [protected]. please look into the matter and recredit the amount of ₹250 to my bank account as the transaction was not successful. Later after 11 pm I made another recharge for the same amount which was successful. please do the needful urgently .. akbar

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat

Very low internet speed i recharge 2g of 3gb at 248 and i use internet but it is very low speed and only 147kb photo download get 2 min to download very worst services. Please solve this problem otherwise i complaint at consumer court please urgent solve. I request to care still they doesn't reply

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Krishnagiri, Tamil Nadu

e-mail already sent to [protected]@akosha.com and reply received as under : Dear Sirs, My two numbers are: [protected] & [protected] Reply to my complaint : Ticket No.#2048712 . On 05th instant you informed as under:Our executives are trying their best to identify the correct company name. If we identify the company, we will let you know within 24 hours. On 19.03.2015 I sent another e-mail as under: But nothing has been done. Even now I am receiving calls from the following numbers of Vodafone: [protected] & [protected] Please do the needful at the earliest. Otherwise say you can't do anything without giving any assurances. SUKUMAR G.R.

Vodafone India customer support has been notified about the posted complaint.

View replies

S

Sukumar G.R.

from Delhi, Delhi

Apr 2, 2015

It will be very good if the problem is solved.
G.R.SUKUMAR

S

Sukumar G.R.

from Delhi, Delhi

Apr 2, 2015

If the problem is solved it will be very much appreciated.
G.R.SUKUMAR

Helpful

1 other people found this review helpful

1 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Vodafone is hiring frauds to promote their simcards.as the executive has given me a fake fairytale plan which has not activated till date and showing some different plan.no one is responsible as no reply and no interest shown frm the company as well the executive who disconnects my call.i didn't expect it as a fraud as my experience with Vodafone has been really bad.no 1 to hear me as my bill is multiplying.its a sad feeling for me to be a part of such stupids

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Aligarh, Uttar Pradesh

Sir/mam, I converted my Vodafone no.([protected]) In to prepaid from postpaid on 23-may-2014 at Vodafone store, marris road, Aligarh. But still I don't get my security deposit rs. 250, they said I'll get my security deposit in 3 months but now it's one year and I didn't receive my money, And when I call them they are not telling me properly. I m not getting proper response from them so help.. Akshay rastogi Contact no. - [protected]

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Coimbatore, Tamil Nadu

My phone number [protected] I recently recharged my vodafone number with a full talk time of 222 and my money was transferred into the secondary balance section which leaves me with no balance. It's not the first time this is happening.. vodafone always does this ...i want my recharge back full talk time 222 as soon as possible.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

hail Biswas Vodafone has a very bad service. I have done number portability from docomo. My first experience is very bad. I think vodaphone does not care for their customer in india. When the number pprtabiloty was done ibthought that would convert the prepaid to post paid which has been a pain to me.i went to your dhanori store and gave all the docunents.it was told to me that my no would be active in next 1 day. Becquse of my bussy shedule i was not able to track the qctivation. After i again visiting thè store it was told to me that my verification is pending. I told them i may go to my home and do the vwrification but now vodafone need my signature . I leave home at 7 am and come back to home at 10pm. So when can i give u sognature. My entire family is at home and i am staying therw since last 10 years. As i was feadup with vodaphone i decided to write to customer care but they dont understand my problem. And give me reply that my verification is negative. How is it possible so i decided to continue with prepaid no. I personally visited your vimannagar offive and took a nano sim and done the necessary recharge. Now today vodaphone has disconnected my service. How can u do it . If this is not activated i would claim for losses against vodaphone india. My no [protected] 2 minutes ago Sohail Biswas [protected] My alternate

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rohtak, Haryana

I have lived in more than 10 cities till now based out in 3 countries and 5-6 states. Obviously one of the first things you do whenever you go to new place is buy a new connection for that circle. Recently I have shifted to Rohtak city, Haryana state. The donkeys working there took 15 days to activate a new connection, yes you read it right. Not just that, the guy who attended me (Ankush sitting on priority desk) was so kind to enter all the details like address, sim no. wrong in my form and gave me wrong sim. After this he was completely unreachable on the phone no. given by him. I tried for atleast 4 days to contact him on phone, so that I dont have to visit the store 5th time to get my number started. Finally when I went to store, I discovered that he has given me expired sim card (Till now I was not being able to even receive signals on mobile) and my activated sim was lying safe with him, which he didn't bother to tell me till this point of time. After all this, I got a welcome mail from Vodafone, in which my address is WRONG. He has somehow managed to mix my home address and company address and invented a new address which was written in that welcome mail. Now I am feeling so frustrated and harassed that I will port my no. first thing in the morning tomorrow and will never recommend Vodafone to anyone in my life again weather in India or abroad.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Howrah, West Bengal

Hello Vodafone, i have am using a plan of 299 rs, i should expect a billing amount of 299 or a little more than that. but this time vodafone have send the bill more than my plan amount. i am not going to pay the bill as the amount should not be this much. please help me out to come out of this situation, otherwise i have to stop using all my vodafone numbers.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines