Vodafone India Complaints & Reviews

Mobile no. [protected] Email id - [protected]@gmail.com I am Anshul from kasganj ( 207123 ).I've bought Samsung galaxy E700 off late. Dealer told me that I would get 3G Internet 2GB by Vodafone. I inserted my old Vodafone sim in which a 3g pack worth rupees 248 was already activated.I waited but I didnt get any said offer. Then after I called Vodafone customer care and I was told that I would surely get the internet data after some time. He further suggested me that the new given offer would overwrite the old pack so I should have better use up all the old internet.I asked him several times in order to confirm but each time he firmly advised me so and I did so.But now I neither have my pack nor the new one promised by Vodafone. I again called customer care helpline but then they told me that I should had inserted a new sim in order to avail the said offer and that I couldn't be benefited by the offer. I again called them to complain about the same but this time they assured me that it didnt have to do anything with old sim or new one but the main thing is that in order to avail the offer I should have never used this bundle offer of internet via the old sim. They further said, " as you have not used this pack, you will get the offer for sure but wait for 12 hours at most." . I waited again but didnt get any offer. Now I want to know where I was wrong? I used up my all internet data according to their suggestion. I asked them either to give my old pack back or their said offer but they said that they could not do anything.What about my 248 rupees? I used the internet for merely ten days. They are saying that as I have used the internet data so they cant do anything. They cheated me. Worst Thing is that now when I again call them to clear the issue, computer doesn't connect me to them but drop the call. I long to know how the vodafone would settle all the issue and inconvenience occurred to me because of them. I didnt use up my pack on my own but they gave me the idea. I want my pack back or the said offer. I hope I will be helped.

Sir, my vodafone no is [protected] of madhya pradesh circle and from 24 hrs on my number there is issue of no incoming and outgoing calls. i complain many time but my problem is not solved yet. Please help me out from this problem.I m in trouble due to this problem

Sir We didnt apply or demand for such services from any body but unnecessary Rs 45 has been deducted n i got a sms from vodaphone and when I called customers care they asked me this is not vodaphone service but its actually there service n they r not giving my hard earned mony back pls help me to get it back

Hi Team Senior authority named as Miss Komal of vodafone customer care retention team disconnected my call after I was being kept on hold for long time. Moreover Vodafone is trying to blackmail me by not porting my number. After that another authority of same team did that.So, I am putting that blackmailing thing and the mental tension which vodafone is giving me continuously on news channels as I am a media person.Moreover I am filing case in consumer court mentioning all this. Regards Bhanu Priya Vashishtha [protected]

Dear Sir / Madam My name is Sujeet S Rajawat and I am a prepaid user of mobile number. This number is registered on name of my wife Mrs. Ritu Parashar and we are using this number from last 10 + Yrs. I moved to Lagos, Nigeria in 2013 and before moving I converted this number from postpaid to prepaid. 3 days back I was trying to recharge this line online but the number was coming as invalid and when I tried to enquire in customer service, I was told that this number is discontinued. I am failed to understand the reason of the same as I did not receive any notification about it and all of sudden the number got discontinued. Please note all my bank transactions are active on that number. I request you to look into the mater with highest priority and do the needful to reissue the number to me. Regards Sujeet S Rajawat

Sir, Vodafone are now providing 3g internet service via idea network but the service assured by the company is not even standard of a 2g network. I already informered about this at the costumer care three time before but they are not willing to take any action in order to provide satisfactory services.

Maine 30/03/15 ko Rs.247 3GB+UNLIMITED 2G KA PACK ACTIV KARKE USME SE THODA USE KIYA THA AUR VODA KI TARAF SE OFFER BATA KAR MERA PACK WITHOUT INFORM KIYE HUE 1GB KAR DIYA GAYA. 198 PE CALL KARNE PAR SAHI UTTAR BHI NAHI MIL RAHA HAI.MERA REQUEST HAI KI MERE IS PROBLEM KA SAMADHAN KIYA JAE...

I am facing call drop and network issues from very long period and had complained many times to Vodafone but no actions taken tll date. Every time they close my complaint with a assurance that network issue will be resolved soon but no such actions has been taken. I am disappointed with the way these people treat customer. It is when my monthly bill is around Rs. 1000. I would be reasonable to understand how they would be treating other customers. Avoid Vodafone

I was trying to register my Vodafone-MP number on DND 1909 several times on many occasions but Vodafone blocked my sms registration attempts by failing the sms registration to that number. Similarly Vodafone failed my calling attempts to 1909 by reporting that i have insufficient funds in my account to contact 1909 although my Vodafone balance inquiry reported that i had Rs. 22 in my Vodafone calling account. Right before i tried Vodafone registration, i successfully registered my BSNL-Vadodara mobile number in DND list by calling on 1909. I also received an sms from BSNL confirming my request with them. I want to file a case against Vodafone for intentionally denying and disobeying TRAI guidelines and intentionally harassing me by blocking my registration attempts on 1909 DND list.

My number [protected] - Delhi number, and i am on roaming to my hometown Bhopal. I am unable to use my 3G Data Plan, As the sim here is not latching on 3G network When, i select WCDMA only in Network mode, then network becomes zero in my mobile phone and it goes to Emergency Call only. Whereas, if i keep any local MP(Madhya Pradesh) sim on the same place, it latch to WCDMA network and 3G works fine. On calling Customer Care, they said "Vodafone does not commit 3G on roaming" and it seems valid if other local vodafone sim are also not working on 3G from the same area. My Question is WHY you are blocking your own network sim for 3G on roaming? 3G is more necessary when you are on roaming. Regards, Purva Rawat [protected]

Hi I think this is the high time to lodge complaint agaist the continous fraud of vodafone.. I have recharged for Rs 150 last month and within a week it becomes Rs 5, when asked the customer care i came to know that this was due to some wallpaper download which i never did. When i ask for more details they say we cant halp you in this our senior executive is busy. And again this month they deducted Rs 50 unnecessary.. I want refund for my whole money and a brief explaination of this disgusting behaviour Hope officials will care for thier valuable custoners !

Hi All, This is murthy and [protected] is the number i am using . I have been to Patna 2 days back and i am in roaming as of now and there is no proper signal from the last 2 days and the call is continuously disconnecting if i speak for more than 10-15 min, But from last night ie around 12-12:30 there is no signal and its displaying only emergency calls only. I request to resolve the problem ASAP as there is no alternative contact for me available here and its becoming a big trouble for me to travel with out contact.

Dear Sir, I am reacharged last 23rd march in 97 Rypees ( local 400 minitus ) but still 400 local minitus not credited & yesterday night my plan checked my plan in *121# and reachrged 97 Ruppes reacharged again same problem not credited 400 local minitus pls. check and reply My mobile no. [protected] Regards Ramesh S

Hi, i have recharged my mobile number [protected] through net banking amount debited to my account but i couldn't get recharged. The transaction number is BILD-VODAESHOP[protected][protected]@87440. so pls refund my money Rs 100 /- or top up my mobile number [protected].

My balance is decuct without any information and 198 service is no response Vodafone company is business coustmer balance deduct wIthout anyinformed plz my ant is refund as soon as possible regards chirag

Hi, This is to inform you that since without even working towards resolution of my complaint number[protected]mobile num [protected]) for past 2 months, my outgoing calls have been stopped by vodafone which is forcing me to switch with some other service provider. This is ridiculous and a complete nonsense on part of Vodafone who doesnot even care abot its 10 years old customer. I am NOT going to pay any BILL towards the response. BAD on Vodafone Part. Very unhappy with you guys. -- Vivek

On 03.04.2015 I made online Vodafone bill payment for rs 892/- through my ICICI bank credit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account. Please check and revert the amount. My number: [protected] Find the payment success message form bank Dear Customer, Thank you for using ICICI Bank credit card. Your ICICI Bank Credit Card XXXXX009 has been used for a transaction of INR 892.00 at VODAFONE-BILLDESK \ (April 03, 2015; 17:13:46 hrs.) Please do the needful

I received the bill for the month Mar 2015 and saw that there is an entry on Mar 11 2015 for "d2c_mydala_99" which is quoted as INR 99. And the same has been included in my bill, When called the Vodafone Customer Care they are not responding properly.

I had this corporate vodafone plan that i got from my last company and now i have moved to the other city and region so i dont have access to my registered email id for that no. now vodafone is generating bills every month and is not allowing to terminate my services or change my plan to cheaper one and anything as i am not in my home circle now . here by attaching the chat with vodafone executive [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Welcome to Vodafone Chat ! Thank you for your patience, a Vodafone Service Desk Agent is now available. {Maharajan}Good Afternoon! I am Maharajan. How may I help you? {himanshu}hi i {himanshu}m looking to change my talk plan {Maharajan}I can definitely help you with that {Maharajan}Are you inquiring for the same number: [protected]? {himanshu}[protected] {himanshu}ys {Maharajan}Let me check this, please {himanshu}actuallly i m on roaming from last few months and i recently got news that i will b staying hre for more than a year {Maharajan}Sir, as you are a corporate customer {himanshu}so what i got this local postpaid no from my company {Maharajan}Sir, sorry are you a corporate customer {himanshu}yes {Maharajan}Sir, you are our valued customer who holds a special corporate plan. To render you exclusive services; we have a dedicated team at Vodafone who takes care of corporate customers like you. Request you to please send an email @ corporatecare.[protected]@vodafone.com from your registered email ID. We will revert on your query within 48 hrs of receiving your email. {himanshu}can you please listen to my query first {Maharajan}Sure {himanshu}yes thanks, actually i am shifted to bangalore and will b stayin for long time here now, and as i left my last company and city, i got a new no here so what i want is change of my plan {himanshu}may b a plan with roaming and no data {himanshu}as i m not using my 1gb data plan {himanshu}so i want this change in plan {Maharajan}Sir, {himanshu}to some cheaper plan as i want to continue my no and dont want to pay a 800 or 1000 bill evry mnth {himanshu}dnt want to {Maharajan}Sir, do you want to change the data plan {himanshu}ys {himanshu}my complete plan {himanshu}to some cheaper plan with minimum rental + with roaming plan {himanshu}wth data {himanshu}wthout data {Maharajan}Sir, for that you need to mark a mail to the corp id {himanshu}i dont have that registered email id now {himanshu}as i cant access it {himanshu}i left the company for which i had that plan {Maharajan}Sir but you number is still under the corporate plan {himanshu}but i cant access that registered email id {himanshu}in if you leave a company they dnt allow to use there email id {himanshu}by which i was registered in this corporate plan {Maharajan}Sir, for that you need to visit the nearest vodafone store {himanshu}so i cant send this mail from registered email address {himanshu}iangalore ?? {himanshu}in bangalore ?? {Maharajan}You need to visit our nearest Vodafone store along with, a copy of photo ID proof like pan card, passport, etc & proof of address like passport, adhaar card, etc. I would also request you to carry the above copy of documents along with their originals for spot verification. {himanshu}as i m bangalore right now {himanshu}so can i change my plan from here {himanshu}the is no region restriction for this ?? {himanshu}there* {Maharajan}sIR, IT CAN ONLY BE DONE IN THE HOME CIRCLE {himanshu}ths is wat i am saying {himanshu}i m not in home circle any more {Maharajan}Sir, you cannot change the plan or the segment from corp to normal postpaid {Maharajan} in the other circle {himanshu}THATS WHY I AM TALKING TO YOU TO GET THE RESOLUTION {himanshu}On THE MATTER {Maharajan}Sir, sorry for the inconvenience {himanshu}SO WHAT I CAN DO IS JUST RAISE A COMPLAIN ON CONSUMER COURT ABOUT IT AND ILL STOP PAYING BILL BECOUSE I DONT HAVE ANY ALTERNATIVE WAY TO SOLVE THE ISSUE {Maharajan}Sir, as per the process we are providing the information {himanshu}i know you are doing your job {himanshu}bvng resolution is also the part of it {himanshu}i m stuck as i cant go to my home circle and i cant close my service buse i m not in home circle so dve to pay for my whole life for this stupid corpoarate plan even if i am not using it {himanshu}and just becouse i left my home circle {Maharajan}Sir, we undrstand how frustarting it might be for you {Maharajan}Sorry Sir, {himanshu}can you provide meresolution on the matter {himanshu}you there {Maharajan}Sir, we request you to kindly send the mail to the corp id {himanshu}ofrom any id {Maharajan}you will get the mail in your registered email id and they will provide the solution {Maharajan}Sir, only from the registered email id {himanshu}i dont have access to my registred email id {Maharajan}Sir, then your issue can be resolved only in the home circle vodafone store {himanshu}:x {himanshu}thanks {Maharajan}Is there anything else that I can help you with? {himanshu}n have no option left except consumer forum complain {himanshu}no thanks for your help

Hi My name is Alton Sanctis and my father Mr Louis Sanctis is having a prepaid Sim no [protected]. On Sunday 29th March 2015 I had called to customer care for prepaid to post paid migration and had spoken to Pathan from prepaid team who had advise me send Photograph' Pan card and aadhar card of my Father vide watsapp no [protected] and he had confirmed me that post paid Sim will be delivered to my father the next day. Next day on 30th I had got a sms from Vodafone that its in processing. Till date no sim has been delivered . Pls note that my father has not self attested these docs nor he has signed any form. Ensue that there is no miss use of my father's doc and if I will not get the relevant resolution I will lodge a complaint with police. Today morning I had visited store and they had said no such processing is done and they had registered a complaint with the captioned no and asked to email me on Vodafonecare.[protected]@vodafone.com. I had initiated mail on 1st April, 2015 and till date there is no revert from Vodafone India. I have a family connection with Vodafone and now I believe I will have to switch over to some other services. Regards Alton Sanctis. [protected]@gmail.com