Vodafone India Complaints & Reviews

I was trying to register my Vodafone-MP number on DND 1909 several times on many occasions but Vodafone blocked my sms registration attempts by failing the sms registration to that number. Similarly Vodafone failed my calling attempts to 1909 by reporting that i have insufficient funds in my account to contact 1909 although my Vodafone balance inquiry reported that i had Rs. 22 in my Vodafone calling account. Right before i tried Vodafone registration, i successfully registered my BSNL-Vadodara mobile number in DND list by calling on 1909. I also received an sms from BSNL confirming my request with them. I want to file a case against Vodafone for intentionally denying and disobeying TRAI guidelines and intentionally harassing me by blocking my registration attempts on 1909 DND list.

My number [protected] - Delhi number, and i am on roaming to my hometown Bhopal. I am unable to use my 3G Data Plan, As the sim here is not latching on 3G network When, i select WCDMA only in Network mode, then network becomes zero in my mobile phone and it goes to Emergency Call only. Whereas, if i keep any local MP(Madhya Pradesh) sim on the same place, it latch to WCDMA network and 3G works fine. On calling Customer Care, they said "Vodafone does not commit 3G on roaming" and it seems valid if other local vodafone sim are also not working on 3G from the same area. My Question is WHY you are blocking your own network sim for 3G on roaming? 3G is more necessary when you are on roaming. Regards, Purva Rawat [protected]

Hi I think this is the high time to lodge complaint agaist the continous fraud of vodafone.. I have recharged for Rs 150 last month and within a week it becomes Rs 5, when asked the customer care i came to know that this was due to some wallpaper download which i never did. When i ask for more details they say we cant halp you in this our senior executive is busy. And again this month they deducted Rs 50 unnecessary.. I want refund for my whole money and a brief explaination of this disgusting behaviour Hope officials will care for thier valuable custoners !

Hi All, This is murthy and [protected] is the number i am using . I have been to Patna 2 days back and i am in roaming as of now and there is no proper signal from the last 2 days and the call is continuously disconnecting if i speak for more than 10-15 min, But from last night ie around 12-12:30 there is no signal and its displaying only emergency calls only. I request to resolve the problem ASAP as there is no alternative contact for me available here and its becoming a big trouble for me to travel with out contact.

Dear Sir, I am reacharged last 23rd march in 97 Rypees ( local 400 minitus ) but still 400 local minitus not credited & yesterday night my plan checked my plan in *121# and reachrged 97 Ruppes reacharged again same problem not credited 400 local minitus pls. check and reply My mobile no. [protected] Regards Ramesh S

Hi, i have recharged my mobile number [protected] through net banking amount debited to my account but i couldn't get recharged. The transaction number is BILD-VODAESHOP[protected][protected]@87440. so pls refund my money Rs 100 /- or top up my mobile number [protected].

My balance is decuct without any information and 198 service is no response Vodafone company is business coustmer balance deduct wIthout anyinformed plz my ant is refund as soon as possible regards chirag

Hi, This is to inform you that since without even working towards resolution of my complaint number[protected]mobile num [protected]) for past 2 months, my outgoing calls have been stopped by vodafone which is forcing me to switch with some other service provider. This is ridiculous and a complete nonsense on part of Vodafone who doesnot even care abot its 10 years old customer. I am NOT going to pay any BILL towards the response. BAD on Vodafone Part. Very unhappy with you guys. -- Vivek

On 03.04.2015 I made online Vodafone bill payment for rs 892/- through my ICICI bank credit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account. Please check and revert the amount. My number: [protected] Find the payment success message form bank Dear Customer, Thank you for using ICICI Bank credit card. Your ICICI Bank Credit Card XXXXX009 has been used for a transaction of INR 892.00 at VODAFONE-BILLDESK \ (April 03, 2015; 17:13:46 hrs.) Please do the needful

I received the bill for the month Mar 2015 and saw that there is an entry on Mar 11 2015 for "d2c_mydala_99" which is quoted as INR 99. And the same has been included in my bill, When called the Vodafone Customer Care they are not responding properly.

I had this corporate vodafone plan that i got from my last company and now i have moved to the other city and region so i dont have access to my registered email id for that no. now vodafone is generating bills every month and is not allowing to terminate my services or change my plan to cheaper one and anything as i am not in my home circle now . here by attaching the chat with vodafone executive [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Welcome to Vodafone Chat ! Thank you for your patience, a Vodafone Service Desk Agent is now available. {Maharajan}Good Afternoon! I am Maharajan. How may I help you? {himanshu}hi i {himanshu}m looking to change my talk plan {Maharajan}I can definitely help you with that {Maharajan}Are you inquiring for the same number: [protected]? {himanshu}[protected] {himanshu}ys {Maharajan}Let me check this, please {himanshu}actuallly i m on roaming from last few months and i recently got news that i will b staying hre for more than a year {Maharajan}Sir, as you are a corporate customer {himanshu}so what i got this local postpaid no from my company {Maharajan}Sir, sorry are you a corporate customer {himanshu}yes {Maharajan}Sir, you are our valued customer who holds a special corporate plan. To render you exclusive services; we have a dedicated team at Vodafone who takes care of corporate customers like you. Request you to please send an email @ corporatecare.[protected]@vodafone.com from your registered email ID. We will revert on your query within 48 hrs of receiving your email. {himanshu}can you please listen to my query first {Maharajan}Sure {himanshu}yes thanks, actually i am shifted to bangalore and will b stayin for long time here now, and as i left my last company and city, i got a new no here so what i want is change of my plan {himanshu}may b a plan with roaming and no data {himanshu}as i m not using my 1gb data plan {himanshu}so i want this change in plan {Maharajan}Sir, {himanshu}to some cheaper plan as i want to continue my no and dont want to pay a 800 or 1000 bill evry mnth {himanshu}dnt want to {Maharajan}Sir, do you want to change the data plan {himanshu}ys {himanshu}my complete plan {himanshu}to some cheaper plan with minimum rental + with roaming plan {himanshu}wth data {himanshu}wthout data {Maharajan}Sir, for that you need to mark a mail to the corp id {himanshu}i dont have that registered email id now {himanshu}as i cant access it {himanshu}i left the company for which i had that plan {Maharajan}Sir but you number is still under the corporate plan {himanshu}but i cant access that registered email id {himanshu}in if you leave a company they dnt allow to use there email id {himanshu}by which i was registered in this corporate plan {Maharajan}Sir, for that you need to visit the nearest vodafone store {himanshu}so i cant send this mail from registered email address {himanshu}iangalore ?? {himanshu}in bangalore ?? {Maharajan}You need to visit our nearest Vodafone store along with, a copy of photo ID proof like pan card, passport, etc & proof of address like passport, adhaar card, etc. I would also request you to carry the above copy of documents along with their originals for spot verification. {himanshu}as i m bangalore right now {himanshu}so can i change my plan from here {himanshu}the is no region restriction for this ?? {himanshu}there* {Maharajan}sIR, IT CAN ONLY BE DONE IN THE HOME CIRCLE {himanshu}ths is wat i am saying {himanshu}i m not in home circle any more {Maharajan}Sir, you cannot change the plan or the segment from corp to normal postpaid {Maharajan} in the other circle {himanshu}THATS WHY I AM TALKING TO YOU TO GET THE RESOLUTION {himanshu}On THE MATTER {Maharajan}Sir, sorry for the inconvenience {himanshu}SO WHAT I CAN DO IS JUST RAISE A COMPLAIN ON CONSUMER COURT ABOUT IT AND ILL STOP PAYING BILL BECOUSE I DONT HAVE ANY ALTERNATIVE WAY TO SOLVE THE ISSUE {Maharajan}Sir, as per the process we are providing the information {himanshu}i know you are doing your job {himanshu}bvng resolution is also the part of it {himanshu}i m stuck as i cant go to my home circle and i cant close my service buse i m not in home circle so dve to pay for my whole life for this stupid corpoarate plan even if i am not using it {himanshu}and just becouse i left my home circle {Maharajan}Sir, we undrstand how frustarting it might be for you {Maharajan}Sorry Sir, {himanshu}can you provide meresolution on the matter {himanshu}you there {Maharajan}Sir, we request you to kindly send the mail to the corp id {himanshu}ofrom any id {Maharajan}you will get the mail in your registered email id and they will provide the solution {Maharajan}Sir, only from the registered email id {himanshu}i dont have access to my registred email id {Maharajan}Sir, then your issue can be resolved only in the home circle vodafone store {himanshu}:x {himanshu}thanks {Maharajan}Is there anything else that I can help you with? {himanshu}n have no option left except consumer forum complain {himanshu}no thanks for your help

Hi My name is Alton Sanctis and my father Mr Louis Sanctis is having a prepaid Sim no [protected]. On Sunday 29th March 2015 I had called to customer care for prepaid to post paid migration and had spoken to Pathan from prepaid team who had advise me send Photograph' Pan card and aadhar card of my Father vide watsapp no [protected] and he had confirmed me that post paid Sim will be delivered to my father the next day. Next day on 30th I had got a sms from Vodafone that its in processing. Till date no sim has been delivered . Pls note that my father has not self attested these docs nor he has signed any form. Ensue that there is no miss use of my father's doc and if I will not get the relevant resolution I will lodge a complaint with police. Today morning I had visited store and they had said no such processing is done and they had registered a complaint with the captioned no and asked to email me on Vodafonecare.[protected]@vodafone.com. I had initiated mail on 1st April, 2015 and till date there is no revert from Vodafone India. I have a family connection with Vodafone and now I believe I will have to switch over to some other services. Regards Alton Sanctis. [protected]@gmail.com

Dear Sir/Madam Hello!! My vodafone bills were higher than normal, when I recievd a call from the billing guys who were asking me to pay the bills, I requested them to reduce the bill amount and they promised that I need to pay only 846 RS and not 1397Rs. But when I went to the vodafone office to close my number they say they do not have any information regarding the discount given by teleservices, I requested even u can give me a discount if teleservice guys can do but they did not listen. Then I requested them to stop my number which they said they have done on 30 March with the service request number [protected], and when I asked them to write a complaint for the teleservices they gave me another service request number[protected]. It was Kamla Nagar Vodafone office, and the guy name was Gaurav, he was very rude too. When I asked him to give me in writing that they do not have anything to do with the teleservice guys he simply refused to give me anything in writing or even giving a signature on the slip on which he wrote the service request number. Later on when I contacted their online service I was amazed to know that Gaurav had not stopped my number he just put a request of refund instead. Anyway finally the lady Ms Kishori talking to me online stopped my number on 31st, but she asked me to pay entire amount 1397.03 with the service request number [protected]. Please help

I've registered for a full DND for my vodafone number [protected] on 20 Feb. 2012. In spite of that a call from a telemarketer vide no.[protected] has been connected on 3rd April 2015, 12:23 hrs. This telemarketer has also sent a derogartory message after the I disconnected the call. Vodafone should provide a responsible explanation for why they have connected a telemarketing call to a fully DND registered number.

I am Sneha Bhongade, i wanted to change my vodafone no. from Post paid to pre-paid. I went to Vodafone nearest brance on 7th march 2015. The SIM is on my fathers name, he is out of county for few month. i have signed a letter by him stating that i will be authorized for further document process. After 3hrs. of brain eating, vodafone chembur-naka branch has converted the new Pre-paid SIM on my name.It all most 1 month the SIM is not yet activated, & we get a bill on almost Rs. 800 on the post paid number.I regret to get a vodafone SIM & we have no hopes from the company.

I've recharged my mobile with Rs. 217 on 23rd Jan, 15 against promo pack 1.2 paisa / 2 sec for 90 days. But from 25th March the promo has been deactivated. After a several calls to the customer care, no positive action has been taken. Spending the waiting period of 4-5 days by the customer care department the problem remain same. So, please solve the matter and refund me the extra charge deducted during the promo off period, otherwise I.ll deactivate the all lines of my family. Thanks Suman

I applied my number: +91-[protected] to be ported to Vodafone postpaid from vodafone prepaid. Agent from vVodafone came and collected documents from my residence. Later vodafone send person to verify who got forms signed and everything, Later I came to know that my verification came back negative and now vodafone won't refund security. This is proper scam going on in vodafone as same they did with one of my friend with number +91-[protected] and God knows how many more. First they call you to port to vodafone postpaid and collect security from you but lastly they just take security according to plan you choose. Also, they might be using these IDs to issue Illegal sim cards.

Hi i am Mukul [protected] and my no works in roaming most of the time, I recharged my phone with 3G plan of 651 by instead of 3G service my 2G service got blocked and i can't use internet at all. The response of customer care executive are not good, i called 6 times and i got no solution. then internet worked for small period of time then stopped. one another thing, even i choose English language for communication they reply me back in Hindi. I am really unsatisfied with their response. at least provide me 2G connection on the charges of 3G. Mukul [protected]

Your network is not working on any area of punjab i am facing of slowing down of 3g since 3-4 days...if you don't able to sivle this problem within 1-2 days than am going to change network connection everybody getting irritating from your poor services...airtel and idea is better than u

Dear sir, I am using my voda phone number for last 4 years.I have no idea why you people keep deduct balance with no reason..this is your regular practice you send me one message mentioning that some service is activated on your number and u have been charged for this amount.I naver active any service on my number so how can it happen all the time, your customers service people are giving me nonsense reason for balance deduction. Please check the matter or is it the thing that we should keep our balances zero so you people will not have scope to deduct balances. I got frustrated by using this vodaphone.my number is [protected].