Vodafone India Complaints & Reviews

9.ar Sir, I krinetwork chandra having mobile postpaid connection ([protected]) is facing problem of no network coverage since more than 10 days. My address is: Krishna chandra 64 B Binde niwas Lane 21 jain Road mohan garden new delhi-110059.

Sir/mam, My no. is [protected]. Vodafone . I am a govt, servant. and I am not involved in any kind of marketing etc. But my outgoing SMS has been blocked since 22.3.15. Even after repeated complaints to the customer care, the problem has not been solved. I am being asked to register in TRAI. Kindly help.

Have to complaint on vodafone network.the persons who is working for vodafone is not responsible and they are not caring customers.the complaint is our sim valid duration got over, so they asked us to replace sim. Yes we replaced a they asked like, but sim is in deactivate position still, so we called customer care complaint no. 198. They said that your sim has been blocked, but the actual is we didnt block the sim.we asked solution for that, they asked to contact nearby showroom, we went there but they didnt response us more than 2 and half hours and the peopls are simply sitting, the showroom is in karur.its hurt us lot.you are saying that we aRe happy to help you, but you guys are irresponsible, the saddest thing is still my problem is not recover.so i decided to complaint to consumer court.and i am going to move through court.vodafone is very worst.

respected sir/madam I have been using vodafone, today i made a recharge of internet pack of ₹ 8 for 30 mb 3G data.but it's not working properly, even it's speed lower than a 2G pack .i tried to contact Vodafone care but the executives are not ready to attend my call please help me.my mobile no is [protected].

i have called in month of jan 2015 and activated a 850Rs internet pack. then i got a automated message in march 2015 that the pack has been deactivated. I called in 1st week of march and i was told some stupid reason for deactivation. i told him that i have never asked to deactivate the same, but he said that i have to activate again. I agreed and asked to activate Rs 650 this time. Now when i have received my bill, i can see i have charged Rs 850 and Rs 650 both. your person never told me that this would happen. hear my calls, i have called u. then i called complaints helpline 198, twice but the line got disconnected. finally when i got a change to speak to a senior, he was a dump person and agent didnot told him anything before transfering the call. I explained him again and he then he told this is how the process works and did not transfered the call to the manager when i asked so. utterly stupid service and if get a survey, i will rate as worst service. i want rs 850 to be reversed as u did not asked my consent. Regards Tarun Manak

I am employee of Genpact India.i am using corporate numbers.when my plan is given vodafone said that it will 25% discount every month on my bill.but from last 4 months i am not getting my discount on any number.i have send mail to concern person from my Genpact email id to Seema Dutta.but no action has been taken yet.every month i have been told it will be given to your number.every new connection is availing this facility and my colleges.Please see too my complain and take the further action as soon as possible. my corporate numbers 1-[protected] 2-[protected] 3-[protected] Thanks & regards, Atul karn shambhaw Mb-[protected]

3G Recharge today from PAYTM vide order number[protected] but till it is not activated, I know about the matter after getting this information from vodafone care, but when I was recharge that time I saw that my data balance of 1gb but now it is nill. Please clarify or take the necessary action from your end. Also remind you that my balance was deducted from my bank account when I recharge.

I like to inform U i have vodafone number[protected], I changed plan from Rs.599/- to 249/- plan on 01.02.2015. But i do not know this plan had no data pack. But i used one day just 120mb. So you charged for 120 mb including service tax Rs.500/- and above. But itimation of no data pack was not given, I asked local saibaba colony, coimbatore ( your show room ) to waver the amount. They was no response. So i request do the needful or otherwise to change my post paid to prepaid plan in bill cycle peroiod immediately. Because my phone number has been deactivated. Expecting your kind co-operation at all times. Thanking you, B.JAGADEESH KUMAR.

Hi All, My contact no [protected] I am in faridabad from last 5 years using this no in The [protected]@ service it activated on this no without any request from my side to activate it and balance is detected. I was try to send the massage to de activate it but it was no delivered and showing some other option. The costumer care no of delhi tooke lot of time and disconnected my call. I am still wondering, how the can activate the service with out the permission of customer. I want my money back...

Dear sir ' mam I m kuljinder singh from delhi my cell no [protected] last week deactivate. I m go to vodafone center shakàrpur laxmi nagar and meet to mr. Rehman front office incharge dated 24. 03.2015 nd 27.03.2015 but till date my sim not avtivate. Plz my no reactivation as soon as . Thanks Kuljinder singh [protected]

My mother who is 80yrs old uses my number[protected] for mostly incoming. My brother and sister are in US and they call her. She mostly does not call them. She had been billed before and when I complained about wrong ISD calls being billed they reverted back the amount. Now again this has happened with the bill of more than 5000 Rs. The calls they have billed her are not the my brother or my sister's no.s, rather totally unknown number. Called at 3:30 in afternoon which will be night time in US. The bill is totally wrong and fabricated. This is happening third time in Vodafone's case. Kindly look into the matter.

I am Prashant Khankar ([protected]) from Mumbai and a corporate customer of ICICI Prudential. I have 2GB 3G Data monthly pack which got exhausted within mid of the month post which on 8th Feb I request ADDON 1GB 3G Data which also exhaust on 17th Feb. On 17th Feb I again requested for 1GB GB Data which was not activated stating customer can have for only 1 ADDON in one bill cycle as per policy(no communication recd so far. When I mailed to corporate assist they told me customer can opt for two different ADDON in one bill cycle. I had used 700 MB extra 3G data post 8th Feb due to non activation of ADDON plan I have also mailed the ADDON request snapshots. Req waiver on extra usage due to miscommunication from cse

MY NAME IS AAKASH JAIN HAVING NUMBER [protected], MY BILL FOR THE PERIOD OF[protected] TO[protected] hAS SHOWING I HAVE USED VODAFONE LIVE AND CHARGES FOR THIS ARE RS 145.80 ADDED IN THE BILL. BUT NEVER USED SUCH THING IN THIS BILLING PERIOD INSTEAD OF THIS I ACTIVATED A MONTHLY NET PACK OF 1.25GB AND THIS IS CORRECTLY SHOWN... BUT THE VODAFONE LIVE CHARGES ARE BIILED WRONGLY. THIS IS ALSO HAPPENED ONCE EARLIER AND THEY REFUND MY MONEY BUT THEY ARE UNUSUALLY HARRASING ME BY DOING THIS. THIS IS TOO MUCH. NOW PROVIDE ME THE SOLUTION..

i went to vodafone store in m.p. nagar bhopal for issuance of new sim due to broke down of earlier sim, but the executive at there literally denied to provide service to me to issue a new sim. Executive name is shivani at zone 2 M.P. Nagar Bhopal vodafone store

I am Pandiyarajan from Tamilnadu. I am using 2 connection in vodafone. In my [protected] number Jan and Feb month you have charged extra amount of 4095 Rs due to Internet Data usage charged. i spoke to your customer care people they said you had Used extra 1 GP 3G data. So we charged this amount. Which company charging 4095 Rs for 1 GP 3G. You have also offering 1 Gp 3G Booster back Rs 250. I am not able to pay this two much of amount. Kindly waiver Jan & Feb month extra Data usage charges. Kindly do the needful immediately.. My Mobile No : [protected]. Alternate mobile no : [protected]. Regards, M.Pandiyarajan

I visited East Of Kailash, Santnagar Vodafone care center on 10th MAR 2015 to port my airtel number [protected] to vodafone and received vodafone sim same day. Attended by Ms Shivani. Now my airtel services are stopped on 25th but vodafone service not yet started…… NO service since 25th MAR 2015. Normally porting is done within 7 days and NO service time is only 2-3 hours. I made a complain about this to vodafone Delhi via email as well as over the phone and also wrote to nodal officer. But every one found very un supportive and asking to visit the vodafone store. When asked to connect with senior, the executives every time just handed over the phone to his/ her equivalent executive only, and not senior person. I feel vodafone is not actually providing nodal or appellate grievence redressal but just a formality. Online chat also is just aformality. No problem is solved. I have ported five numbers to vodafone hearing there good service now seeing this very unpleasant experience, I have to reconsider my decision and will have to port all these numbers to other mobile service provider but yes, as binding, only after 90 days Ravindra kumar [protected]

Hi, I am a customer for Vodafone India, Mumbai Circle for long and lately I have an issue with Network in my office and home both. My number is + 91 [protected]. You have my home address in my bill and my office address is c wing, 4th floor, Fortune 2000, BKC. Kindly resolve the same at earliest. Regards, Purvesh

Hi, my no is [protected], voda have activated same intrnet plan three times in a day and charged me three times, when i contacted customer care they told me that they cant do anything.vodafone west is a cheat they just make fool of theire customers.

Vodafone fraudulently charged Rs 35/- on 26.03.2015 and Rs 45/- on 27.03.2015 from my prepaid connection against services WAP Villa and [protected]@ respectively saying that I downloaded something whereas no such thing happened. When I called up customer service they were clueless on which website this payment was forwarded to. When I ran a google search on wapvilla_ppd a number of complaints against Vodafone filled up my screen. Vodafone seems to be running a racket to loot its customers. There is no information on what this application is and Vodafone itself has no clue and yet they are charging money for the same. My experience with this company is that they have extremely poor customer service who are mostly clueless about anything.

From last three Months Vodafone is charging me for wrong plans and it repeated this month also.
After several talks and email they have not corrected my bill and rather charged me again for the plans which I have not activated.

Also they have disconnected my service and harassed me to pay for the said bill several times.