Vodafone India Complaints & Reviews

So here is my disaster with Vodafone!!! Vodafone sales team set up a shop in my Office and promised Vodafone is the best and I believed him….. So I like a fool, I Migrated from Airtel to Vodafone and my Airtel connection got shifted to Vodafone last Monday 23. March But my Vodafone number NEVER got activated and later I come to know that the Vodafone Guy actually entered a WRONG SIM Number in the system and so I didn’t get the connection… So that guy asked me to send a mail to corporate care and asked me to inform me about this mistake (Which he did)…. And after 24 hrs of not having a phone connection, I get mail telling that I have to go to a store and everything will be taken care!!! I should have known by now that Vodafone is FULL of LIES!!! So I to a Vodafone Store and that guy gives me a new sim telling it will get activated in 3 Hrs… So u must have guessed that also is a pack of lies!!! Cause tada… nothing got activated just that my work was Getting screwed over and over again by Vodafone!!! So today after some 10 calls the guys tell me… Oh u went to the Mini Store… me actually we meant the Vodafone store and not the Mini Store…. Seriously…. With 11 years in Airtel I might have gone to the store may be 3 times… with the Pathetic Vodafone I have gone to the store 2 times in like 4 days!!! Amazing!!! I just want to narrate my story so that I can just share it will people who think Vodaphone is better than airtel…. Just warning them to stay with Airtel….. If you are thinking what my Number is its [protected]…. This is the number I ported and this is the number which never got activated!!! Today is the 5th day of not having a phone!!!

Hi All, My contact no [protected], I am in Mumbai from last 4 month using this no in roaming. The [protected]@ service it activated on this no without any request from my side to activate it and balance is detected. I was try to send the massage to de activate it but it was no delivered and showing some other option. The costumer care no of Bangalore is chargeable and the take lot of time to connect it to the care person (here also they are making money) I am still wondering, how the can activate the service with out the permission of customer. I want my money back.

I raised a complaint on 23rd March 2015 for network availability. The network disappears frequently every 1 hour on my phone which I have been using for 2 yrs. I raised a complaint #[protected] and it has been 3 days now. No one has contacted me for this issue. Finally I called the cc today and come to know that the complaint has been closed without any proper explanation given. The issue with network still exists and i have do a manual search of network and keep registering on Vodafone service. Why would you provide such a wonderful service to your customers? Can you explain?

Following payment is not reflected. Vodafone Mobile No : [protected] Subscriber ID : 5.12358.00.00.100021 Payment Amount (Rs Ps) : 506.00 Payment Date : [protected]:03:16 Transaction ID : BBBR[protected] Payment status : SUCCESS Please confirm receipt of payment.

Recently, Vodafone has been automatically registering for [protected]@it and gaana khazana services and deducting the balance. I sure as hell do not use any of these services and have not requested for them either. I hav taken a screenshots where in i deactivated a service only for it to be activated again automatically in 2 days.. That's has deducted a total of Rs 135 in 2 days. Vodafone customer care does not answer the calls in order to confront this issue. I have a photo proof of the sms on deactivation on Wednesday and the automatic reactivation today (friday). This is a pathetic attempt at stealing money from the customers, and if this issue is to get worse, I will be looking forward to a legal action against vodafone. Mobile number: [protected]

VODAFONE BILL SHOWS GPRS USAGE AS ON 21.2.15 303950 KB ON 22.2.15 143960 KB ON 23.2.15 30320 KB OUT OF TOTAL USAGE 549120 KB. PLEASE GO THROUGH OUR PREVIOUS BILLS, YOU WILL NEVER FIND SO MUCH USAGE. WE WANT MORE DETAILS LIKE WHAT WE USED IN THESE THREE DAYS, SO THAT WE CAN CONFIRM IT. PLEASE FURNISH US DETAILS OR REVERT BILL SANJAY UPGANLAWAR [protected]@REDIFFMAIL.COM

Sir, i complaint about my network that was not working properly and they are not taking action on it.when i reach calling 198 or[protected] the call is not connecting so i here after i dont use the network i will change it to another network

Hi Mr. Girish, Mob. No. [protected] Vodafone Ticket No.[protected] vodafone is fooling the customers indirectly. I was browsing on 21st March 2015 and i was shocked to see a message "Tiny TV" service activated and my balance INR 77 deducted. I dialled 198 and contacted the "Customer Service Executive" and she told that service will be deactivated and balance will be refunded on monday(23rd March 2015).It was not refunded :-(... So i called 198 again today and "Customer Service Executive"(Rahul, Vodafone call center Bangalore) attended this call and told that the balance will not be refunded. He told me the reason that i activated the service with a pop up confirmation in the browser...Funny part is i did not see such pop-ups :-( while my browsing, then i requested him to connect it to his superior...At first he rejected then after my strong stand he transferred the call to Mr.Shivraj, source provider ... He was very gentle in saying "The amount will not be refunded under any cause" and since i did not even chance of expression, i kept the phone[I also warned him of making a customer complaint in public portals] and he ignored. So my question is this, i)Is this a new method of cheating customers which vodafone has introduced(I faced this problem couple of times.) ? ii)Why you are not getting confirmation from the following replicable mediums, an SMS - text can be replicable!! a Call - Voice can be replicable!! an Email - Can be replicable !! With the above options in live there is no need to get confirmation via a pop up in web browser, which at 99.9999999% of times user may click unknowingly :-) and you are benefited :-) Legal filling will be done against Vodafone for cheating the customers like this..

In my home when im trying to use vodafone 3g it shows full network but data speed is too low like 12kbps to max 40 kbps all the day.If the users have increased then please increase number of towers in the area specially near hariom bakery paanch dukan road even the coverage is full but i receive signal from far away tower which about 2-3 kms aways the tower which is close to babaisai nagar 421004 its coverage is not strong.Please improve 3g speed in ulhasnagar 421004 area

Im a Vodafone prepaid customer... Here im trying to tell you some big issuenothat now im facing... See im recharging above 1500 permmonth... But now im facing so many problems about Vodafone services... Sometimes im losing my 3g coverage and network also... And some times my phone shows full range signal... But its curren status when someone calls me, ita currently switch off or out of network coverage area... Never takes calls from me... Its really shameful and irresponsible process done by Vodafone... Im just forced my self to port to another service like idea or airtel... Hopping for customer rights...

This is a request to refund Rs.673.00 which I had recharged my phone with- [protected] on 6.2.15 I had then called the customer care to ask if I had to undergo any further formalities to activate this package at around 7 pm and I was told that I had to only recharge and to do nothing else. However, once I reached Singapore the package was not activated & there was no network throughout my stay abroad (from 7/2/15 to 15/2/15). My sister then went to the Vodafone store in Siliguri on 7.2.15, next to Payal cinema hall and they put forward an online request to activate the package, and said it would be done by 9.2.15, but even then it did not get activated & no network was available on my cell. All this caused a lot of grievance to me, and i also had to spend lot of money for making calls. You can check your system for call logs recorded on 6/2/15 at around 7pm to confirm error of vodafone & its representative. Kindly refund the amount of Rs673 at the earliest.Waiting for earliest response from your end. Regards, Chakresh Mittal [protected]

my mobile num [protected], name nagarajakumar, i called customer care for information about recharge of 11rs on 26/03/2015 09:23AM. agent was answered improperly to me. she told me don't use vodafone, plese take an action on her. i didn't remember her name.

For the last two months Jan 15 and Feb 15 my data billing is in excess of 2 GB which is not possible as there is no change in the usage pattern. I find a new plan activated MI_BCAP_750_30d_PROMO_3G without my knowledge from 18th March. Please resolve my issue immediately or I will shift to other service provider for my entire family. Currently I have 6 connection for my immediate dependents. Hoping for a fast response.

3 TIMES I WENT TO VODAFONE TO CLOSE MY POST PAID CONNECTION, STILL I HAVE NO POSITIVE RESULT. EVERY TIME I ASK FOR STATUS AND I GOT NEW REQUEST NUMEBR!!! HOW STRANGE THIS, I NEED IMMEDIATE ACTION ON THIS PLEASE. THE STRANGE THING IS I HAVE NO RESPONSE FOR MAIL ON 'vodafonecare.[protected]@vodafone.com' on 16 march, AND THIS MAIL ADDRESS IS GIVE FROM VODAFONE CARE ITSELF. NOW ITS ENOUGH AND ITS LIMIT OF PATIENCE NO MORE REQUEST CYCLE PLEASE I NEED SURE SHOT RESULT

i am not a vodafne customer but fr past one week i am getting calls from vodafne for the unbilled amount in the name of bharathi.. i dont know who had this number before but i am getting calls every two months for some other person from vodafone for unbilled amount. do these people have any sense???

Hi I am working in a corporate and our company had provided all o[censored]s vodafone COIP connection for communication. But we observed that their are very bad vodafone connectivity in our building, therefore we are going through with very bad experiance in communication. Request you to please look into this to improve the connectivity in the building Our office is located at the Spaze IT Park, 8th Floor, Tower B4, Sector 49, Sohna Road, Gurgaon Haryana 122018.

I have vodafone Mumbai post paid number [protected] for more than 4 years. I am now shifting out of Mumbai but wanted to keep the same number so I had taken the roaming plan for this postpaid number. But, there was some issue with the sim and hence it had to be replaced. I gave the request for new sim at Amritsar lawrence road vodafone store on 18th March. Mr Lakshya handled my query and told me that my sim would take 1 week to come from Mumbai. When I asked for my reference number of the request I was told that there is no reference number given for such requests and that I should visit the store on 25 th March. When I visited the store on 25th he gave me a sim and told that it will take 4 hrs -24 hrs to activate the sim. I again visited the store on 26 th March at 12pm and I was told that they had given me wrong sim and that they will not be able to help me in any way.Pathetic service. I also met their store manager Mr Varun and I was told that they will not be able to help me in any way. and that it is indefinite time that will take to solve my query. I have the following questions: 1) Why was I not given false promises? Why the staff gave me dummy sim which they had not checked 2) Is being rude and not being accountable are the core values of vodafone? 3) is Vodafone pan India company or they are only responsible for their circles? I will go to social media and press and take up this issue. Regards, Sumit [protected]

Rs 149 deducted from my prepaid balance without any notice from the company…customer care have no answer regarding this….they just tell that this deduction is due to a download about which i am completely unaware as i have nit visited any website which has charged me…customer care told me about some dwap download…i have heard this for the 1st time…this is a fraud by the company….i need my balance back…

Dear Sir/Madam, I am a regular user of Vodafone corporate postpaid mobile number [protected] (Delhi NCR) Region. As per my rental plan of Rs. 99/- monthly I was using 300 minutes for Local +National and 300 SMS's for local+national, but since month of November 2014 they have been changed my monthly Rental plan Rs. 99/- to Rs. 149/- Monthly as well as they have reduced my services from 300 Free minutes to 200 Minutes monthly and 300 SMS's to 200 SMS's Monthly with out any permission and intimation to me. He has been blocked my mobile number since 14 Feb 2015... by this concern I am facing approx Rs. 2500/- to Rs. 3000/- loss every in my business. I need all compensation amount with the Vodafone... As well as he send me new rental plan bill. Now the main problem here they have been stopped my number also. I want only my previous plan only... They are not providing me any response... Regards, Aditya Rastogi Mobile No [protected] / [protected] Add: C/O Pappu Singh, Villege - Morna Sector 35 Noida UP 201301

Hi, Please be informed that Rs 75 has been deducted from my account main balance as soon as I recharged a full talktime of Rs 100 as a service charge for a Vodafone all channel pack which to my utter surprise has not been requested by me.On top of that trying to complain about this I got a very rude behaviours from vodafone care twice and they did not register my complain. So, I am hoping that this balance should be refunded immediately since I am not willing to pay for a service which I have not used before, neither am I wiilling to use it future. Kindly, register this as a complaint. Thanks, Madhumoy Basu