Vodafone India Complaints & Reviews

Im a Vodafone prepaid customer... Here im trying to tell you some big issuenothat now im facing... See im recharging above 1500 permmonth... But now im facing so many problems about Vodafone services... Sometimes im losing my 3g coverage and network also... And some times my phone shows full range signal... But its curren status when someone calls me, ita currently switch off or out of network coverage area... Never takes calls from me... Its really shameful and irresponsible process done by Vodafone... Im just forced my self to port to another service like idea or airtel... Hopping for customer rights...

This is a request to refund Rs.673.00 which I had recharged my phone with- [protected] on 6.2.15 I had then called the customer care to ask if I had to undergo any further formalities to activate this package at around 7 pm and I was told that I had to only recharge and to do nothing else. However, once I reached Singapore the package was not activated & there was no network throughout my stay abroad (from 7/2/15 to 15/2/15). My sister then went to the Vodafone store in Siliguri on 7.2.15, next to Payal cinema hall and they put forward an online request to activate the package, and said it would be done by 9.2.15, but even then it did not get activated & no network was available on my cell. All this caused a lot of grievance to me, and i also had to spend lot of money for making calls. You can check your system for call logs recorded on 6/2/15 at around 7pm to confirm error of vodafone & its representative. Kindly refund the amount of Rs673 at the earliest.Waiting for earliest response from your end. Regards, Chakresh Mittal [protected]

my mobile num [protected], name nagarajakumar, i called customer care for information about recharge of 11rs on 26/03/2015 09:23AM. agent was answered improperly to me. she told me don't use vodafone, plese take an action on her. i didn't remember her name.

For the last two months Jan 15 and Feb 15 my data billing is in excess of 2 GB which is not possible as there is no change in the usage pattern. I find a new plan activated MI_BCAP_750_30d_PROMO_3G without my knowledge from 18th March. Please resolve my issue immediately or I will shift to other service provider for my entire family. Currently I have 6 connection for my immediate dependents. Hoping for a fast response.

3 TIMES I WENT TO VODAFONE TO CLOSE MY POST PAID CONNECTION, STILL I HAVE NO POSITIVE RESULT. EVERY TIME I ASK FOR STATUS AND I GOT NEW REQUEST NUMEBR!!! HOW STRANGE THIS, I NEED IMMEDIATE ACTION ON THIS PLEASE. THE STRANGE THING IS I HAVE NO RESPONSE FOR MAIL ON 'vodafonecare.[protected]@vodafone.com' on 16 march, AND THIS MAIL ADDRESS IS GIVE FROM VODAFONE CARE ITSELF. NOW ITS ENOUGH AND ITS LIMIT OF PATIENCE NO MORE REQUEST CYCLE PLEASE I NEED SURE SHOT RESULT

i am not a vodafne customer but fr past one week i am getting calls from vodafne for the unbilled amount in the name of bharathi.. i dont know who had this number before but i am getting calls every two months for some other person from vodafone for unbilled amount. do these people have any sense???

Hi I am working in a corporate and our company had provided all o[censored]s vodafone COIP connection for communication. But we observed that their are very bad vodafone connectivity in our building, therefore we are going through with very bad experiance in communication. Request you to please look into this to improve the connectivity in the building Our office is located at the Spaze IT Park, 8th Floor, Tower B4, Sector 49, Sohna Road, Gurgaon Haryana 122018.

I have vodafone Mumbai post paid number [protected] for more than 4 years. I am now shifting out of Mumbai but wanted to keep the same number so I had taken the roaming plan for this postpaid number. But, there was some issue with the sim and hence it had to be replaced. I gave the request for new sim at Amritsar lawrence road vodafone store on 18th March. Mr Lakshya handled my query and told me that my sim would take 1 week to come from Mumbai. When I asked for my reference number of the request I was told that there is no reference number given for such requests and that I should visit the store on 25 th March. When I visited the store on 25th he gave me a sim and told that it will take 4 hrs -24 hrs to activate the sim. I again visited the store on 26 th March at 12pm and I was told that they had given me wrong sim and that they will not be able to help me in any way.Pathetic service. I also met their store manager Mr Varun and I was told that they will not be able to help me in any way. and that it is indefinite time that will take to solve my query. I have the following questions: 1) Why was I not given false promises? Why the staff gave me dummy sim which they had not checked 2) Is being rude and not being accountable are the core values of vodafone? 3) is Vodafone pan India company or they are only responsible for their circles? I will go to social media and press and take up this issue. Regards, Sumit [protected]

Rs 149 deducted from my prepaid balance without any notice from the company…customer care have no answer regarding this….they just tell that this deduction is due to a download about which i am completely unaware as i have nit visited any website which has charged me…customer care told me about some dwap download…i have heard this for the 1st time…this is a fraud by the company….i need my balance back…

Dear Sir/Madam, I am a regular user of Vodafone corporate postpaid mobile number [protected] (Delhi NCR) Region. As per my rental plan of Rs. 99/- monthly I was using 300 minutes for Local +National and 300 SMS's for local+national, but since month of November 2014 they have been changed my monthly Rental plan Rs. 99/- to Rs. 149/- Monthly as well as they have reduced my services from 300 Free minutes to 200 Minutes monthly and 300 SMS's to 200 SMS's Monthly with out any permission and intimation to me. He has been blocked my mobile number since 14 Feb 2015... by this concern I am facing approx Rs. 2500/- to Rs. 3000/- loss every in my business. I need all compensation amount with the Vodafone... As well as he send me new rental plan bill. Now the main problem here they have been stopped my number also. I want only my previous plan only... They are not providing me any response... Regards, Aditya Rastogi Mobile No [protected] / [protected] Add: C/O Pappu Singh, Villege - Morna Sector 35 Noida UP 201301

Hi, Please be informed that Rs 75 has been deducted from my account main balance as soon as I recharged a full talktime of Rs 100 as a service charge for a Vodafone all channel pack which to my utter surprise has not been requested by me.On top of that trying to complain about this I got a very rude behaviours from vodafone care twice and they did not register my complain. So, I am hoping that this balance should be refunded immediately since I am not willing to pay for a service which I have not used before, neither am I wiilling to use it future. Kindly, register this as a complaint. Thanks, Madhumoy Basu

I have puchased Vodafone R2061 alongwith a post paid connection no. [protected] yesterday evening from Vodaphone Store, Laxmi Nagar, Delhi. Vodafone executine assured me that connection will be activated with in 1-2 hours after the puchase but till now my no. has not been activated. I have also called to vodafone executive Mr. Kushal of Laxmi Nagar Store and also filed my complaint to customer care today morning but no action has been taken towards my complaint. I am a Vodafon post paid connection user mobile no. [protected]. I am not happy with the service. Thanking you Sanjay Kumar Jain [protected]

Hi, I got one vodafone postpaid connection through vodafone customer care in the month of Jan 2015 but it is not activated yet I had been said that I'll receive confirmation call I didn't receive yet. I am sending acknowledgement receipt.Kindly look into the matter and resolve it as soon as possible.

I am using Data card #[protected] since last 2 years with a plan of Rs.299/-, which provides me 1GB at 3G, after that unlimited usage at 64KBPS speed.On 22nd March, I had received a message That I have consumed 1GB data and the speed is reduced to 64KBPS. If I wanted High Speed then I should recharge a Booster pack. Accordingly I had requested for a Booster Pack of Rs.250/-at about 11PM on 22nd March, 2015, which was due to be activated in 4 hours. I had received a message on 23.03.15 at 01.34 PM that my plan has been changed to Rs.250/, which will provide me 1GB data at 3G speed only, whereas my request was, for a booster pack of Rs.250/, as was guided by the Vodafone.Hence I once again request the Vodafone to restore my existing Plan of Rs.299. Sushil Kumar Poddar [protected]

I had taken Vodafone red plan(From Malad Store) for 3G network and i was told we have great coverage in Thane area ... However i never received 3G reception till date, I called and escalated however nothing happened ... Finally i changed my plan and i had told the customer care executive (Malad Store) that I wil not pay the bill for 3G as I never got 3G reception, he said he will escalate it but I am still receiving harassment calls for paying bills. I have sent 5 Emails I never got any response from the Vodafone team. (Unprofessional and ignorant behavior from your team) Please check the email sent on - Tue 3/17/2015 3:57 PM. I am happy to cancel your service as I don’t wish to be with such a unprofessional company who can ignore customers email. Teach your staff to give correct commitment to customer and send legitimate bills to customer … If there is any Educated staff left in Vodafone will expect a call on my number [protected]

Dear Sir, i have convert my vodafone no. [protected] postpaid to prepaid. i have submited my document and all process done by me and he told me your no. is active in 24hrs maximum. but there i am waiting to last five days (21 march to till date) and its my personal no to use every where but the vodafone office of ghaziabad not take any action and only disturbed me when i am visit in vodafone office he telling me you take you postpaid no. but we dont know when you got your prepaid no. please help me and i need action because my no. is off to last five days. Thanks Prashant Kumar alt no. [protected]

I have called in your customer care may times(on 198, Akosha, [protected], [protected]) they said that they have registered the complaint. My data connection in on MB is reducing. I am getting problem from 15 days and there is no solution from your customer care. Kindly look into this matter. Saurabh Jain ([protected])

Dear Sir, I have left India in December and now I am in abroad and didn't pay only one month bill i.e. for December and then from here I contacted vodafone customer office by chat and closed my account too but it is not closed yet and I request even so many time to closed my post paid number and my deposit also there so let me know how much I am to pay rest balance amount but they are not closing the plan and charging bill every month and I have mailed also so many time but now say that up to this month all the bill must have to be paid then plan will be closed irrespective of you use. They are not serving well and tell me to visit any vodafone customer care pay the balance amount otherwise every month such bill be generated and I will have to pay for the same. I ask simple question why they don't close my account and why they also making charges of Internet and other benefit which I have started with the plan? I am now not using anything and requested many time to close all the benefit and close my account even but don't do this and want bill of 4 months which I have not used and also generating bill every month, why? My number was in India [protected] kishor vadher [protected]@gmail.com

Hi, My number is [protected]. I want to convert from post paid to prepaid. Last month(Feb 2015) I went to Vodafone store(OMR store, OMR road near Kandanchavadi, Chennai) with all documnets. they asked me to come again on next month after bill generated date due to unbilled amount is more than 100. This month(14th of March 2015 time 5 PM) again I went to same store, their representative called Sreekanth G told me to it will take 48 hrs to convert from post paid to prepaid. When I checked after 48hrs, nothing happened. I raised complaint([protected]). They called me on 20th and told me that they given wrong commitment by mistake and asked me to visit again and I have to pay billed amount(605) and unbilled amount(55) and prepaid sim charges(175) with proofs. I have visisted again same store with proofs and amount(605+55+175), but store same person called SREEKANTH G, asked me to pay 125 more than they agreed amount. I explained that as per complain, no need to pay extra but he refused and didn't behave properly. Again I raised a complaint([protected]) regarding same. Even this time they are said same that they made mistake and asked me to visit again vodafone store. I have visited Store 3 times and wasted energy, money to travel and more importantly time. I don't want to waste again . Vodafone guys are playing games with customers like this and asked us to visit store so many times so that we will continue in post paid. I request you to please take necessary action so that no one from now should suffer like me and no need to visit store again and again and be part of their game. Thanks and Regards, Jagadeesh +91 [protected]

Dear Sir, Ref. above subject i have recharged the above but i have not got balance against that. pls. note that said details i canvey with your online vodafone representative Mr. Priyakant he advise me he will not file any complain from my side. i does not aware of your recharge promotion benefit, i need a talktime balance so i am filling the complain for only talktime balance. pls. note dawn my details NAME : SACHIN VERSHIBHAI GORI MOBILE NO.: [protected] kindly provide me the talk time balance and oblige. thanks sachin Gori