Vodafone India Complaints & Reviews

I am Tushar Dhere who ported from Idea to Vodafone some days ago. Ihad two numbers ported out to Vodafone PrimaryIdea no - [protected]AndSecondaryIdea no [protected] Sincefew days I was receiving an auto generated voice message intimating me that my number will be deactivated as I have not paid my previous mobile operator’s(Idea) bill. Ihave paid the Idea bill on 14th Mar. Please note single bill usedto get generated for both primary and secondary number. Howeverafter clearing my Idea bill, Vodafone only started outgoing calls for myprimary no – [protected] only, whereas payment for BOTH the numbers was cleared.As secondary number was not mentioned on the Idea receipt, I went back to Ideabut they refused to give me another receipt for secondary no – [protected] andstated that Vodafone should have enabled outgoing calls for BOTH the numbers.However they provided handwritten confirmation on the back of the originalreceipt to confirm that payment for no – [protected] has also been cleared underref – CN93845237. (see attachment) Ivisited Vodafone store on Sinhagad Road again and spoke with Deepa Sonawane andrequested her to activate outgoing connection for no [protected], however sheinformed that hand written proof by Idea is not acceptable and asked me toemail me the old Idea bill details. Theproblem here is that Idea will requires a password to open the bill which is acombination of Idea account id and 4 letters of customer’s first name. As I amnow no longer an Idea customer, my account stands invalid and hence I cannotopen any old bill so I cannot provide these details to Vodafone. Meanwhilemy secondary no [protected] has now been blocked by Vodafone. Even incomingcalls are blocked. Pleaseadvise why Vodafone is not accepting the details provided by me and blockingthe number? Why my number is blocked even though the due payments are done?

I got a message on my mobile no [protected] that I have been subscribed to Vodafone tv all channel pack as requested by me and Rs 21.00 was deducted from my prepaid account. I must clarify that i never requested such service . I am feeling cheated now.

Hi, my no is [protected].i am using this Vodafone no last 4 month. Every month once I recharge above 100 amount they reduce 50 rs. So when I called to customer care they told u have activated some services. But today they did extrem one. Yesterday I recharge of 150 & today even they again reduce my balance 149, so when I called again they told while u are access Internet some popup msg are coming automatically & for that region some of 3 services are activated so ur 198 amount has been deducted from ur main :a Lance. Although I am already activated Internet pack in this no & I have also 1021mb remaining in my no. Then I also told i[censored] know then why should u block those site they told it's ur fault why ur using those site. I am recharging my no to talk with my family, friends & couliges but if they do like that continuously then what can I do. Kindly suggest me & do something. Regards, Tusharkanta mishra [protected]

With reference to the above i have noticed an amunt of Rs.200 has been deducted from my prepaid amount and i have enquired with your official mr.vignesh and he informed that my complaint has been registered and the number is 413715, and he told that we have made ISD call. Immediately we checked our dialled call list and we have not found any number was dialed to ISD. Hence we request you to kindly look into the matter and please arrange to refund the above said amount. MANIVANNAN-[protected]

With reference to the above i have noticed an amunt of Rs.200 has been deducted from my prepaid amount and i have enquired with your official mr.vignesh and he informed that my complaint has been registered and the number is 413715, and he told that we have made ISD call. Immediately we checked our dialled call list and we have not found any number was dialed to ISD. Hence we request you to kindly look into the matter and please arrange to refund the above said amount.

Hi Dear sir / madam, Greetings for the day My self prashant thakkar who have visited one of your vodafone stores( near grid, dist anand) yesterday. There i found my self with such a bad response from the employee of that store and even could not be provided such kind of services like welcome or not offered for a single glass of water as well. So there i found my self with such worst service from that perticular vodafone store. Here i am complaining about it and that you must take into action very immediately. Its not just because of me only but for such other your valuable costumers to provide them full or basic satisfactory services. Kindly do needful Prashant thakkar Contact no. [protected]

Sir this is to inform you that your agent(phone no:[protected])is harassing me form last 3months and is able to port my airtel number to vodafone postpaid despite clearing all his doubts.due to this i was totally harassed and have to pay more money in airtel. I want you to take stern action against him and compensate me for the same. Thank you Vivek madhogaria [protected]

Hello Sir/Madam I am experiencing signal issues for my vodafone postpaid number (Chennai) +91 [protected] since today morning. It's showing as Emergency calls only. I tried swapping the sim into other phones and checked that it's showing the same message emergency calls only. Please let me know the reason and suggest me an alternative to fix it. Please reach me on +91 [protected] in case of contacting me on phone. Thanks Sanjeev Kumar

Today I got a legal notice from Vodafone to pay INR 1111.86 against Telephone no: [protected]. But biggest problem is that, I have never taken a VODAFONE connection in my whole life. Then how can I get a legal notice from Vodafone without verification. Please let me know whom should I contact. Alok

Hi Team, My vodafone # is [protected] . Last month my bill was of 901 rupees, i have paid the same for two times by mistake. This month my bill is of 330 rupees but still vodafone is asking me to pay the same again & again. Please update the amount is my voda account which i have paid already.

Hardly get without interrupted network for mobile ([protected])& Internet ([protected]). Several complain made but not o[censored]se, even dongle given for Internet by them is being heat so fast and not charging due to this. Just wastage of money for this, improve your service otherwise i have to switch on some other provider, vipul nayak [protected] [protected] [protected]

Dear sir my mob no is [protected] . I have two time money deduction 60 rupe for some internet service, when I call customer care they send me 30 rupe not 60 and again cut 33 rupe for intrenet Tv service . After this deduction when I call customer care they sad to me your 33 rupe will be refund in 24 hours. But they are not refunding my money. And I am saying to take complaint and send a complaint number they are not taking it.

This regarding my phone number -[protected] by the name of Kartik Mendiratta. i have activated 1 gb data plan for rs 250 on my number on 18th november but on the same day i received a message from vodafaone stating this pack is not applicable to my number as browse more plan is already activated on my number for monthly rental of RS 399 . From the month of November, December, January & feburary i have been charged for Rs 250 other than monthly rental, the service which vodafone had earlier said was not applicable on my number, vodafone started charging for the service which it never gave it to me . i have been complaining it to vodafone call centre with complaint number - [protected] also i have visited to vodafone sotre in kalkaji for the same issue, they also gave a compalint number -SR#[protected]. I want to solve this issue & want a waiver of rs 1000 which has been falsely charged by vodafone on my bill since november .

This is to bring to your notice that I am a customer for Vodafone mobile and wi-fi. I and my family lives in Naraina, new delhi and for the past few months, we are face a lot of network problem with our connection on mobile as well as wi-fi in our house. We have approached your branch (E-block Naraina) near our house complaining for same. We requested for a booster to be installed, to which we were advised that booster is given only if the customer has minimum 10 mobile connections. Just to bring to your notice, we have 12 connections and 2 wi-fi, and everytime we are given a excuse that the request is sent to the head office and waiting response. Its now over 6 months of suffering and now we are forced to make some decision. Kindly advise if some solution can be worked out for our problem, else we will have no option but to go for number portability. Regards Rohet Gupta ([protected])

Hi, My name is hamza usmani, i have three numbers, [protected]/93/76. I have called customer care three times and had a word with arvind, parul and floor supervisor ravinder for same concern that is I want to disconnect my services. They keep on disconnecting my calls and never bother to address my concern. When i said i will complaint about this then they said yes you can do that. This is not the way to treat a customer. PATHETIC. I want to disconnect all my three numbers, [protected]/93/76 ASAP. Thanks, Hamza usmani [protected]

I have applied for company mapping and asked them to convert some phone no into post paid CUG. No are are [protected] .This no was requested to convert pre paid to post paid CUG. The Agent name was Ms. Berkha and her Team lead name is Amit and their no are [protected] and[protected]. They had send an agent to collect all my document s and I had already submitted my document. they told me that they have recieved all my documents. But when I called tin vodafone coustmer care they are saying that they havnt recieved any document. I am afarid that my documents can be used for any illegal purpose.;l

Dear sir/mam, My name is devender and there was fraudulent transaction done through my sbi account number for the purchase of 1500 paid to vodafone billdesk. With respect to querry from sbi branch, I have tentative details of the transactions and the transaction Id of the above payment is POS[protected]. I want to have details of this number i.e his contact number, name and location asap. Looking forward for your kind cooperation Regards Devender [protected]

Respected Sir, I wish to state the following 1. I am Priyank Gagneja resident of Chandigarh. 2. I have ported my 5 numbers ([protected], [protected], [protected], [protected], [protected]) under corporate plan to VODAFONE from TATA DOCOMO some 2 months back 3. I have been facing troubles from VODAFONE which are as follows a) I was not given the bill in time and my out going was barred without telephonic conversation b).I had contacted Nodal office & Appellate Office the same day c) Same day the bills were asked for and the cheque was issued and delivered to the requisite person (Mr. Ashish Arun, Business Development Officer with mobile number [protected]) d) The phones which were restored were barred again today morning owing to non payment as my cheque was not presented to my bank. 4. It is undue mental torchure by vodafone as these are my official phones. And barring these phone are hampering my business. Please guide me for the action to be taken and what help can come from you and in what time frame. regards P Gagneja [protected]

Hi Respected Sir/Madam, I am Ershad Shaheed and currently staying in Hyderabad. I am working with IBM as Software Engineer. I was using Vodafone Mobile service and Cell no-[protected]. I make the last payment and ask for close the Sim.While make the last payment Sim was already stop(No Service). Once i make the full payment and ask for cancel service on my name, they said over phone, its already closed. After few months again i got one payment demand mail from Vodafone again. Please find the following details, DEMAND NOTICE DATED: 23.03.2015 Name : Mr. ERSHAR SHAHEED Mobile No : [protected] Account Number : 1.90369552 Balance : 972/- Vodafone again activated the number on me and ask me for the above payment again.I m not using that sim anymore and i am not aware when they have activate on my name. Now ask for the payment. If I am not using anymore service and already ask for the stop service, why keep one activate the Sim on my name and ask for bill. I need your help.Kindly help me. I need justice . Thanks, Ershad +91-[protected]

Hi, I am Asawari Patankar. My plan is Vodafone.E_Connect_3G_299. Relationship no. 1.3021234 Phone no. [protected] I am charged for Rs.99 against d2c mazaa 99 in March bill.I don't what the hell is this. I am facing this problem for last three months. The bill shows download size of zero kb. Then what are charges for? I am tired of complaining this to customer care every month.