Vodafone India Complaints & Reviews

I am Prashant Khankar ([protected]) from Mumbai and a corporate customer of ICICI Prudential. I have 2GB 3G Data monthly pack which got exhausted within mid of the month post which on 8th Feb I request ADDON 1GB 3G Data which also exhaust on 17th Feb. On 17th Feb I again requested for 1GB GB Data which was not activated stating customer can have for only 1 ADDON in one bill cycle as per policy(no communication recd so far. When I mailed to corporate assist they told me customer can opt for two different ADDON in one bill cycle. I had used 700 MB extra 3G data post 8th Feb due to non activation of ADDON plan I have also mailed the ADDON request snapshots. Req waiver on extra usage due to miscommunication from cse

MY NAME IS AAKASH JAIN HAVING NUMBER [protected], MY BILL FOR THE PERIOD OF[protected] TO[protected] hAS SHOWING I HAVE USED VODAFONE LIVE AND CHARGES FOR THIS ARE RS 145.80 ADDED IN THE BILL. BUT NEVER USED SUCH THING IN THIS BILLING PERIOD INSTEAD OF THIS I ACTIVATED A MONTHLY NET PACK OF 1.25GB AND THIS IS CORRECTLY SHOWN... BUT THE VODAFONE LIVE CHARGES ARE BIILED WRONGLY. THIS IS ALSO HAPPENED ONCE EARLIER AND THEY REFUND MY MONEY BUT THEY ARE UNUSUALLY HARRASING ME BY DOING THIS. THIS IS TOO MUCH. NOW PROVIDE ME THE SOLUTION..

i went to vodafone store in m.p. nagar bhopal for issuance of new sim due to broke down of earlier sim, but the executive at there literally denied to provide service to me to issue a new sim. Executive name is shivani at zone 2 M.P. Nagar Bhopal vodafone store

I am Pandiyarajan from Tamilnadu. I am using 2 connection in vodafone. In my [protected] number Jan and Feb month you have charged extra amount of 4095 Rs due to Internet Data usage charged. i spoke to your customer care people they said you had Used extra 1 GP 3G data. So we charged this amount. Which company charging 4095 Rs for 1 GP 3G. You have also offering 1 Gp 3G Booster back Rs 250. I am not able to pay this two much of amount. Kindly waiver Jan & Feb month extra Data usage charges. Kindly do the needful immediately.. My Mobile No : [protected]. Alternate mobile no : [protected]. Regards, M.Pandiyarajan

I visited East Of Kailash, Santnagar Vodafone care center on 10th MAR 2015 to port my airtel number [protected] to vodafone and received vodafone sim same day. Attended by Ms Shivani. Now my airtel services are stopped on 25th but vodafone service not yet started…… NO service since 25th MAR 2015. Normally porting is done within 7 days and NO service time is only 2-3 hours. I made a complain about this to vodafone Delhi via email as well as over the phone and also wrote to nodal officer. But every one found very un supportive and asking to visit the vodafone store. When asked to connect with senior, the executives every time just handed over the phone to his/ her equivalent executive only, and not senior person. I feel vodafone is not actually providing nodal or appellate grievence redressal but just a formality. Online chat also is just aformality. No problem is solved. I have ported five numbers to vodafone hearing there good service now seeing this very unpleasant experience, I have to reconsider my decision and will have to port all these numbers to other mobile service provider but yes, as binding, only after 90 days Ravindra kumar [protected]

Hi, I am a customer for Vodafone India, Mumbai Circle for long and lately I have an issue with Network in my office and home both. My number is + 91 [protected]. You have my home address in my bill and my office address is c wing, 4th floor, Fortune 2000, BKC. Kindly resolve the same at earliest. Regards, Purvesh

Hi, my no is [protected], voda have activated same intrnet plan three times in a day and charged me three times, when i contacted customer care they told me that they cant do anything.vodafone west is a cheat they just make fool of theire customers.

Vodafone fraudulently charged Rs 35/- on 26.03.2015 and Rs 45/- on 27.03.2015 from my prepaid connection against services WAP Villa and [protected]@ respectively saying that I downloaded something whereas no such thing happened. When I called up customer service they were clueless on which website this payment was forwarded to. When I ran a google search on wapvilla_ppd a number of complaints against Vodafone filled up my screen. Vodafone seems to be running a racket to loot its customers. There is no information on what this application is and Vodafone itself has no clue and yet they are charging money for the same. My experience with this company is that they have extremely poor customer service who are mostly clueless about anything.

From last three Months Vodafone is charging me for wrong plans and it repeated this month also.
After several talks and email they have not corrected my bill and rather charged me again for the plans which I have not activated.

Also they have disconnected my service and harassed me to pay for the said bill several times.

Dear sir/ Madam, Ref: mobile no [protected] ICICI 27/03/2015 BIL/[protected]/Recharge/VODAES Rs 1000 I have recharge for Rs 1000/- for full talk time today morning through online ICICI Bank. The amount is debited from my account but talktime is not credited to my mobile account. Kindly do the needful Balachandran

Hi, My number [protected] has deducted 99 rupees on[protected] at 08:27 pm while I have not subscribed any service and no new service activated on my number. I have reached to vodafone customer care. He provide reason for this v deduction that I have downloaded some Web while I have not downloaded anything. I was trying to download one song from youtube. 99 rupees has been deducted without any notification. Please refend this amount. Thanks Kamal

They will charge unnecessary Internet charges then file a complaint and perform harassment through their panel cheap wakil and also call your family members and harass them. Cheapters they are. They do not send bill details even after asking and even do not close your account even if you request for it. what a company is this Vodachore.

I am using vodafone for past 1.5 years, I got a high bill of 10000 For data usage which I was never used. I normally get 700 to 900 max in every month bill this month I got a huge amount as bill this looks like they is some wrong went. I need this to be resolved. Until unless I will not make any further payments. my number :[protected]

[protected] existing postpaid for past 3 years. [protected] New connection postpaid connection given but cut. when verified feedback given negative verification by vodofone stores when visited. But i am staying in our own house for past 12 years.No one came for verfication. went to vodofone office on26th &27th march.They said within a day person will visit but only phone call came to wait in the residence for 30 minutes from phone nos [protected]. no one came even after 2 hours when contacted the same lady is talking rougly and asking me if i am not interested i can go back to the store and surrender. This made me upset and i will surrender as per your representatives talk. we have 26 vodofone connections. one by one we will surrender. thanks for your worst service rendered and make us uncomfortable. even bsnl i have 3 connections in the same address even the bills are delivered.thanks.

I had RS-200+ balance few days ago. Yesterday I checked my balance and found out that I have only 50 Rs balance left in my account. I checked from the last deductions and found out that Rs 149 was deducted due to DNLD_DWAP_ANI0149_PPU_CRE00691001. I called the customer care and they rudely told that I have downloaded a wallpaper from paid website and they will not give the money back. The fact is that I didn't download anything from any paid site. Still why would I have to pay for what I didn't do? I want the whole money back. Please have a look into this matter. My mobile number is [protected]. I am a vodafone customer.

I, had bought a vodafone dongle on 26/5/2014 from M/S OKAY CALL CENTRE PVT.LTD. 414/1, NSC Bose Road, Garia. Kolkata-700047. A few months back I'm facing a problem with the dongle. As soon as I'm inserting it in the USB Port, my Laptop is getting hanged. I went to the vodafone centre mentioned above on 29/1/2015 but they returned my dongle on 10/2/2015 without repairing it. They had also send an engineer who visited my house and told that the EXE file is not installed in the dongle. Then again I visited the Garia (Kolkata) Vodafone centre on 4/3/2015 and submitted the dongle. When they returned it on 24/3/2015 they told that it has been repaired, but they lied. When I'm inserting the dongle in my laptop, I realized that the same problem has crept in, the laptop is being hanged as soon as I'm inserting the dongle, but it's not happening when I'm trying with some other dongle. I'm really frustrated with this as I'm being harassed for the last two months. My dongle is still in the warranty period. I'll be really oblidged if you repair or replace the dongle and it's my earnest request to vodafone - please don't harass me any more. Thanking you, TANIMA GHOSH.

I had bought a vodafone dongle on 26/5/2014 from M/S OKAY CALL CENTRE PVT.LTD. 414/1, NSC Bose Road, Garia. Kolkata-700047. A few months back I'm facing a problem with the dongle. As soon as I'm inserting it in the USB Port, my Laptop is getting hanged. I went to the vodafone centre mentioned above on 29/1/2015 but they returned my dongle on 10/2/2015 without repairing it. They had also send an engineer who visited my house and told that the EXE file is not installed in the dongle. Then again I visited the Garia (Kolkata) Vodafone centre on 4/3/2015 and submitted the dongle. When they returned it on 24/3/2015 they told that it has been repaired, but they lied. When I'm inserting the dongle in my laptop, I realized that the same problem has crept in, the laptop is being hanged as soon as I'm inserting the dongle, but it's not happening when I'm trying with some other dongle. I'm really frustrated with this as I'm being harassed for the last two months. My dongle is still in the warranty period. I'll be really oblidged if you repair or replace the dongle and it's my earnest request to vodafone - please don't harass me any more. Thanking you, TANIMA GHOSH.

Dear Sir / Madam It is to inform you that i have vodafone number since it was huch it is [protected], Sir my Name is Manoj Kumar singh S/O Mr Naveen chandra and this number is allotted on my father name. my complaint is your company was deducted amount99, 99, 75 as on dated respectivily 08/03/2015, 09/03/2015, 10/03/2015 and i went to your local vodafone store addresses in sanjay place Agra pin code 282002 and convey the query to miss shelly mam in vodafone store that why u deducted my amount and than she told me that no issue i will wave of the all amount or reverse all amount in your main Balance but still there is no reversal from your side and i have done 5 five round on your vodafone store but there is no reversal so i wanted to come back my money in to my main balance other wise i will definetly go with the legal .

I sorry to say but, i didn't like your services Because i have recharged with 179 on 26th march 2015 To activate 1GB internet But just One hour ago i Tell to reteiller For recharge of 90 and he recharged 19 So, My 1gb data plan was deactivate and 100 MB plan activate SO i request you to deactivate plan of 19 and reactIvate plan 179 On this no. [protected]

I port my prepaid Vodafone connection to post paid 15 days ago. Now, yesterday suddenly my outgoing services deactivated. When I tried to call customer care, they told me that your address verification cause negative feedback. Today, I go to V-store and tell them my problem, they said to me the same reason. But, I asked them that without any communication how they verified my home and office address and how they gave negative feedback for that. Now, they deactivated my incoming service also. This is very inconvenient to me. I need answers for all this inconvenience cause to me.