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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 891

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C
chakresh mittal
from Darjiling, West Bengal
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Re: non availabilty of international roaming network & for refund of recharge amt

Address:Darjeeling, West Bengal

This is a request to refund Rs.673.00 which I had recharged my phone with- [protected] on 6.2.15 I had then called the customer care to ask if I had to undergo any further formalities to activate this package at around 7 pm and I was told that I had to only recharge and to do nothing else. However, once I reached Singapore the package was not activated & there was no network throughout my stay abroad (from 7/2/15 to 15/2/15). My...
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R
Raj Kumar Adidam
from Ongole, Andhra Pradesh
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customer care agent answered us irrespectively

my mobile num [protected], name nagarajakumar, i called customer care for information about recharge of 11rs on 26/03/2015 09:23AM. agent was answered improperly to me. she told me don't use vodafone, plese take an action on her. i didn't remember her name....
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S
ska1965
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Billing for Mobile No 9620470088

Address:Bangalore, Karnataka

For the last two months Jan 15 and Feb 15 my data billing is in excess of 2 GB which is not possible as there is no change in the usage pattern. I find a new plan activated MI_BCAP_750_30d_PROMO_3G without my knowledge from 18th March. Please resolve my issue immediately or I will shift to other service provider for my entire family. Currently I have 6 connection for my immediate dependents. Hoping for a fast response....
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Yuvrajsinh Gohil
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3 times did request to close post paid connection, every time new request number got... no result

Address:Ahmedabad, Gujarat

3 TIMES I WENT TO VODAFONE TO CLOSE MY POST PAID CONNECTION, STILL I HAVE NO POSITIVE RESULT. EVERY TIME I ASK FOR STATUS AND I GOT NEW REQUEST NUMEBR!!! HOW STRANGE THIS, I NEED IMMEDIATE ACTION ON THIS PLEASE. THE STRANGE THING IS I HAVE NO RESPONSE FOR MAIL ON 'vodafonecare.[protected]@vodafone.com' on 16 march, AND THIS MAIL ADDRESS IS GIVE FROM VODAFONE CARE ITSELF. NOW ITS ENOUGH AND ITS LIMIT OF PATIENCE NO MORE REQUEST CYCLE...
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D
Dhivya Raksha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary calls asking about someone

Address:Chennai, Tamil Nadu

i am not a vodafne customer but fr past one week i am getting calls from vodafne for the unbilled amount in the name of bharathi.. i dont know who had this number before but i am getting calls every two months for some other person from vodafone for unbilled amount. do these people have any sense???...
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A
anku.jain01
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network issue in our office building

Address:Gurgaon, Haryana

Hi I am working in a corporate and our company had provided all o[censored]s vodafone COIP connection for communication. But we observed that their are very bad vodafone connectivity in our building, therefore we are going through with very bad experiance in communication. Request you to please look into this to improve the connectivity in the building Our office is located at the Spaze IT Park, 8th Floor, Tower B4, Sector 49, Sohna Road,...
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sumit saini111
from Amritsar, Punjab
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Bad customer service , wrong promises and rude behaviour

Address:Amritsar, Punjab

I have vodafone Mumbai post paid number [protected] for more than 4 years. I am now shifting out of Mumbai but wanted to keep the same number so I had taken the roaming plan for this postpaid number. But, there was some issue with the sim and hence it had to be replaced. I gave the request for new sim at Amritsar lawrence road vodafone store on 18th March. Mr Lakshya handled my query and told me that my sim would take 1 week to come from Mumbai....
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swadhin Behera
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VODAFONE-DEDUCTION OF Rs.149

Address:Bangalore, Karnataka

Rs 149 deducted from my prepaid balance without any notice from the company…customer care have no answer regarding this….they just tell that this deduction is due to a download about which i am completely unaware as i have nit visited any website which has charged me…customer care told me about some dwap download…i have heard this for the 1st time…this is a fraud by the company….i need my balance back…...
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Aditya Rastogi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Changed in Monthly rental Plan of my Corporate number 9899345132 with out my permission/approval and suspended the number

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Madam, I am a regular user of Vodafone corporate postpaid mobile number [protected] (Delhi NCR) Region. As per my rental plan of Rs. 99/- monthly I was using 300 minutes for Local +National and 300 SMS's for local+national, but since month of November 2014 they have been changed my monthly Rental plan Rs. 99/- to Rs. 149/- Monthly as well as they have reduced my services from 300 Free minutes to 200 Minutes monthly and 300 SMS's...
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M
Madhumoy Basu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction of Main Account Balance

Address:Kolkata, West Bengal

Hi, Please be informed that Rs 75 has been deducted from my account main balance as soon as I recharged a full talktime of Rs 100 as a service charge for a Vodafone all channel pack which to my utter surprise has not been requested by me.On top of that trying to complain about this I got a very rude behaviours from vodafone care twice and they did not register my complain. So, I am hoping that this balance should be refunded immediately...
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V
VISHWA JAIN SANGATHAN
from Mumbai, Maharashtra
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NON ACTIVATION OF POST PAID DATA CONNECTION NO. 9999201268

Address:New Delhi, Delhi

I have puchased Vodafone R2061 alongwith a post paid connection no. [protected] yesterday evening from Vodaphone Store, Laxmi Nagar, Delhi. Vodafone executine assured me that connection will be activated with in 1-2 hours after the puchase but till now my no. has not been activated. I have also called to vodafone executive Mr. Kushal of Laxmi Nagar Store and also filed my complaint to customer care today morning but no action has been...
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yasmeenraushan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid connection is not activated yet

Address:Nagpur, Maharashtra

Hi, I got one vodafone postpaid connection through vodafone customer care in the month of Jan 2015 but it is not activated yet I had been said that I'll receive confirmation call I didn't receive yet. I am sending acknowledgement receipt.Kindly look into the matter and resolve it as soon as possible....
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S
skpcal
from Mumbai, Maharashtra
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Change in Data Plan, whereas Booster pack was requested

Address:Kolkata, West Bengal

I am using Data card #[protected] since last 2 years with a plan of Rs.299/-, which provides me 1GB at 3G, after that unlimited usage at 64KBPS speed.On 22nd March, I had received a message That I have consumed 1GB data and the speed is reduced to 64KBPS. If I wanted High Speed then I should recharge a Booster pack. Accordingly I had requested for a Booster Pack of Rs.250/-at about 11PM on 22nd March, 2015, which was due to be activated...
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K
krit075
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Promise / Wrong Bill / No Response / Phone Harrasment

Address:Mumbai City, Maharashtra

I had taken Vodafone red plan(From Malad Store) for 3G network and i was told we have great coverage in Thane area ... However i never received 3G reception till date, I called and escalated however nothing happened ... Finally i changed my plan and i had told the customer care executive (Malad Store) that I wil not pay the bill for 3G as I never got 3G reception, he said he will escalate it but I am still receiving harassment calls...
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E
er.prashant
from Gurgaon, Haryana
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Prepaid converting

Address:Ghaziabad, Uttar Pradesh

Dear Sir, i have convert my vodafone no. [protected] postpaid to prepaid. i have submited my document and all process done by me and he told me your no. is active in 24hrs maximum. but there i am waiting to last five days (21 march to till date) and its my personal no to use every where but the vodafone office of ghaziabad not take any action and only disturbed me when i am visit in vodafone office he telling me you take you postpaid no....
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Saurabh Jain Buchra
from Jaipur, Rajasthan
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Net problem

Address:Jaipur, Rajasthan

I have called in your customer care may times(on 198, Akosha, [protected], [protected]) they said that they have registered the complaint. My data connection in on MB is reducing. I am getting problem from 15 days and there is no solution from your customer care. Kindly look into this matter. Saurabh Jain ([protected])...
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kvmystic
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging wrong Bill Every month

Address:Rajkot, Gujarat

Dear Sir, I have left India in December and now I am in abroad and didn't pay only one month bill i.e. for December and then from here I contacted vodafone customer office by chat and closed my account too but it is not closed yet and I request even so many time to closed my post paid number and my deposit also there so let me know how much I am to pay rest balance amount but they are not closing the plan and charging bill every month...
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J
Jagadeesh Poluru
from Mumbai, Maharashtra
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Issue in converting from Postpaid to Prepaid

Address:Chennai, Tamil Nadu

Hi, My number is [protected]. I want to convert from post paid to prepaid. Last month(Feb 2015) I went to Vodafone store(OMR store, OMR road near Kandanchavadi, Chennai) with all documnets. they asked me to come again on next month after bill generated date due to unbilled amount is more than 100. This month(14th of March 2015 time 5 PM) again I went to same store, their representative called Sreekanth G told me to it will take...
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svbhanushali0001
from Kandla, Gujarat
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RE : RECHARGE OF RS. 25

Address:Kutch, Gujarat

Dear Sir, Ref. above subject i have recharged the above but i have not got balance against that. pls. note that said details i canvey with your online vodafone representative Mr. Priyakant he advise me he will not file any complain from my side. i does not aware of your recharge promotion benefit, i need a talktime balance so i am filling the complain for only talktime balance. pls. note dawn my details NAME : SACHIN...
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P
Pranab Koch
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prayer for taking appropriate actiin against fraud recharge stores

Address:New Delhi, Delhi

I would like to register a complain against this Vodafone TransID DL[protected]. The seller refused me to laafu recharge of rs.20. The seller said "20 ka nahi hoga 30 ka lena parega", i asked why? he didn't reply anything. I was in a hurry so i did laafu recharge of rs. 30. This kind of behaviour is quite common among the sellers. I have been through this situation many times at different recharge stores. They never give you recharge of 10,...
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