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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 948

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I have complained twice about my slow 2G network speed. Two times they have responded back saying they will arrange a call for me to GPRS department. But i never got a call from the GPRS department. My unlimited data pack of Rs. 248 is going to be expired on 27/12/2014. Will they solve my problem after my data pack has been exausted.??? VODAFONE just fool on their customers....
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suvodip nandi
from Kolkata, West Bengal
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vodafone deals_mydala_99 fraud

Address:Kolkata, West Bengal

I am a Vodafone Customer from Kolkata, using 2G Unlimited data plan.I have been charged Rs. 99/- by this scheme "deals_mydala_99". I have talked to vodafone customer Care, but they said it was charged by "mydala".com. They cant help me. The amount was charged falsely without even asking or taking my consent. I have 2 queries: 1) before doing any deduction or any monetary transaction on my account why it has not been asked?... why...
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kannanjaguvaramdoss
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RE: Recharged 3G net pack for Rs.851 and Rs.651 for same number

Address:Madurai, Tamil Nadu

Dear Sir, I have recharged 3G net back for Rs.851 and Rs.651 for same number [protected] but i have not consumed for 2nd recharge of 651 for 4gb of 3g. then i call complaint number 198 but they said it was cancelled not having the option for repayment or service of concern recharge. but in my point of view i have not enjoyed for what i recharged. and hence i need refund or service....
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V
VIJAY6378
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ने ट पैक

Address:Allahabad, Uttar Pradesh

श्री मान मैने 249/रु० नेट पैक रिचार्ज कराया उसके बाद गलती से टापअप कि जगह 24/रु० का नेट पैक रिचार्ज हो गया जिसमे 100Mb data मिला लेकिन मेरे 249/रु० 3G 1300MB वैलिडिटी 28 दिन का बैलेंस 0000 हो गया अतः...
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raidenpartha
from Shillong, Meghalaya
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wrongful balance deduction

Address:Burdwan, West Bengal

Just today Vodafone is showing that they've deducted rs99 from my balance for some ndtv value pack..but I haven't activated anything..the time they are providing of balance deduction is absurd. I was not using the phone that time even the data connection was turned off.now they are saying it's my fault and balance refund is not possible. Friends don't use Vodafone. They've lowered there level. We choose Vodafone for there service paying more...
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M
Manidevar6
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong balance deduction in my number

On 20.12.2014 at 7.36 pm i was browse on internet in some websites and there is some value added service posts unfortunately i touch the post after 2-3 seconds i was stop the page loading and i stay in that page. But my balance rs.49 is debuted in my account without sending any conformation sms to me. When i call for customers care to refund my balance they are says there is no option to refund your balance. Vodafone has the ability to...
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Sriram Kuravi
from Mumbai, Maharashtra
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Pathetic data speed in 3G

Address:Chennai, Tamil Nadu

I recharged for 851 for 6Gb 3G plan. Half the time when I browse I continue getting edge network (even as I write this now) instead of 3G. Lot of times in the middle of the transaction, it will switch to edge network causing unnecessary delay. I have sent mails and raised concerns 4 times, but no resolution has been given. I want either a good 3g speed on my phone or a refund of about 6K (all the 3g recharges I have done till now)...
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G
Guru03041989
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly deducting my balance

Address:Bangalore, Karnataka

My balance has been deducted 2 times in 5 days while surfing Internet even though I am on 3g data pack, first time it was 95rs and 49rs for some WAP download, but I am sure I have not downloaded it and also I have not got any message, when I called to customer care they just say I have clicked some link and balance got deducted but they dont have any Information on about link, and they are not taking complaint, how can they deduct our money...
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Guru03041989
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction while surfing using 3g data pack

Address:Bangalore, Karnataka

My balance has been deducted 2 times in 5 days while surfing Internet even though I am on 3g data pack, first time it was 95rs and 49rs for some WAP download, but I am sure I have not downloaded it and also I have not any message, when I called to customer care they just I have clicked some lint and balance got deducted nut they dont have any Information on about link, and they are not taking complaint, how can they deduct our money without...
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P
Parvinvij
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No one cares for customer at Vodafone

Address:New Delhi, Delhi

I have post paid Vodafone mobile no [protected]. I have been requesting customer care to send me Nano sim for Apple 6 . On 16th I received Sim, no of which was different from what Vodafone had in their record. The executive confirmed that new sim will be sent. To my bad luck on 18th I received Macro Sim . Again the executive confirmed that nano will be sent & i will receive in 24 hrs. Till today not received and like a fool I called up...
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A
AjayAryanVerma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Still Receiving bill after connection closure - Mental Harresment, Wastage of Time/Money

Address:New Delhi, Delhi

To Vodafone Team, Inspite of regular follow up (Since Sep 19, 2014) with Vodafone customer care, my connection is not still closed and I'm constantly receiving bill for number [protected]. Really I'm going into mental agony and irritation when I see mail from Vodafone for bill. I have been always interacting with Vodafone team for connection closure but it didn't get closed till now for which I m really very surprised. I'm again...
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Address:New Delhi, Delhi

Vodafone India added fake incoming call charges during international roaming in my latest bill on my number *******903. Even I didn't received any calls on the international roaming, but As per bill21/11/14 12:39:37 Malaysia-Cel [protected] 1:07 14021/11/14 12:45:16 Malaysia-Cel [protected] 0:12 7025/11/14 16:35:52 Malaysia-Cel [protected] 37:40 266025/11/14 17:13:32 Malaysia-Cel [protected] 19:24 1400I got miscalls from [protected] & [protected]...
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Arun_Balaji
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my deducted money

Address:Chennai, Tamil Nadu

Yesterday I was activated 1GB 3G Internet pack and it was activated before that i have requested for one day 3G pack using *121*08# this code was given by the customer care center and i dialed but it shows invalid MMI code so i activated 1GB 3G. But by today my Internet pack was overwritten by the new Internet pack that i was requested earlier before activating 1GB pack. Based on this i have called customer care their were speaking...
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Rahul030987
from Gurgaon, Haryana
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REG: Mental and Physical Harassment and Service termination.

Address:Gurgaon, Haryana

This is in reference with my mobile number [protected]. Name : Rahul Mathur First of all the customer service executive are not able to come up with any sort of solution to my problem. Last week I was travelling to Dubai from the 13th till the 19th. Before leaving I had activated my international roaming services on number. From the 13th till the 17th of December my services we working normally. On the 18th morning, there was...
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Amit Ashara
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud & Theif Vodafone Charged Fakely .... ITS END OF VODAFONE IN INDIA

Address:Mumbai City, Maharashtra

To Ms. V Rodricks / Ms JP Mundkur & the thief (Vodafone) Vodafone#[protected] - I am not going to pay the bill, take what ever action Vodafone wants to take. As per the subject line hope you understand the frustration level, issue with bill period - 07/11/2014 - 06/12/2014, Bill amount - Rs.2, 821.19 (which is hell), you people just fool in coming to India, what you think such a big company will come to India & will...
+1 photos
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shivamnmit
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction without any reason

Address:Bangalore, Karnataka

Hi.My vodafone no is [protected]. Without any reason vodafone deducted 100 rs.When i talked to executives they didn't get any proper solution.my issue is 100 rs has been deducted from my balance without any reason.When i told to executive to take a complain, she did not do that. I dont know whats problem with vodafone people. Really bad service from executive....
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VIJAY6378
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ने ट पैक

श्री मान मैने दिं०10/12/14 को 249/= का नेट पैक रिचर्ज कराया था उसमे मुझे 1300 MB नेट यूजर मिला था। वह अभी खतम नही हुआ था कि गलती से 16/12/14 को टाप अप कि जगह 24/= का नेट पैक रिचार्ज हो गया जिसमे...
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jay8291
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Help From Customer Care

Address:Mumbai City, Maharashtra

My name is Mahesh. Number - [protected]. I recently recharged with a SMS pack For Sneding SMSes to customers. But When i tried to send the sms it showed sent from me but never reached the customers. i tried sending to my other number then also failed. only small messeges like hii, hello, how r u are getting delivered. but not the big ones. after contacting customer care, i got a reply like its your problem not ours. The receiving...
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Vijayvir
from Kolkata, West Bengal
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Overcharging of Rs 850 for internet

Address:Gurgaon, Haryana

Hi. I am Vijayvir. My Vodafone post paid number is [protected]. I am using this number since 2008. In my last month bill vodafone have charged me Rs 850 for (mi_cap_850_30d_R_promo_3g) some Internet promo pack. Which I never activated. I am very much dissatisfied with this kind of over charging from Vodafone. My personal experiance with vodafone in last 7 years never good. Regards Vijayvir Area Manager Honda Motorcycle & Scooter...
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Slesh Mulchandani
from Delhi, Delhi
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Vodafone India - Vodafone and hello1_tvallsouth_ doing fraud

Address:Thane, Maharashtra

i am Vodafone pospaid user for Mumbai circle and i am using 3g connection. i have been charged for the same service hello1_tvallsouth_ this month for Rs.30/- and wapvilla_ppd & d2c_ndtv_valuepk_9 this month for Rs. 300/ and i have never used this service and Vodafone has charged me without my consent and when i have contacted the customer care they are saying that i have clicked this service while i never browse through my phone.This...
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