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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 945

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R
Rao Harish Ganwal
from Mumbai, Maharashtra
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Deduction of money automatically

Address:Gurgaon, Haryana

Hi, My name is Anil Yadav Vodafone Number: [protected] I have been charged for Rs. 49/- and 30 for NDTV and downloads respectively.. Where as my internet plan is of 1 GB. And I was getting charged for 49 and Rs 30 on 28 and 29 Dec 14.But neither I have subscribed for any page or service nor any downloads but now your customer care saying that I have register for NDTV subscription and downloads.But I have not asked for the same and...
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R
Rakeshmodi007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguiding and misbehaving with the Customer

Address:Kolkata, West Bengal

I Rakesh Modi received a Bonus offer from Vodafone by pressing *121# on dated 27.12.2014 of rs 07 (seven) in my Vodafone mobile no. [protected], on which local v2v is 10p for 14 days validity. I went to a local Vodafone retailer shop but he was unable to recharge the given offer. I called up the Vodafone customer care for the offer and I was confirmed by the customer care representative that the offer is available to me and to avail the...
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G
goura52
from Bareilly, Uttar Pradesh
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wrong conversion from prepaid to postpaid

Address:New Delhi, Delhi

i submitted documents to convert mobile no [protected] from prepaid to postpaid but vodafone by mistake converted mobile no [protected] from prepaid to postpaid. i call several times to customer care office but in vain Please look into the matter as early as possible Thanks...
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M
menace_mayank
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service not provided as per the plan

Address:Bangalore, Karnataka

I recharged the 3G data plan with 3G 147-1GB/30 Days on 1st December around 8:15 AM. The plan has validity of 30 days but the Internet pack expired in 28 days only. I called the vodafone customer care to check on this and they are given all sort of [censored]s stating that the validity of the plan is 28 days only. I told that the SMS from Vodafone says the validity of the plan is for 30 days but they keep on repeating the same thing that the...
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R
rajesakumar1978
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information/Plan by Selles person

Address:Faridabad, Haryana

The sales person of cited company commited to us(Corporate), In this combo plan we will get the 1GB 3G date there after 2G unlimited, but now in our first Bill they charged a huge amount as data usage (without any clarification), whereas earlier we had plan of Idea in which we never get any such charges When i contact to that person (Sells Executive) initially he told me that sir i am talking with the company & you please don't need to...
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S
sandip1302
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction from number (West bengal)

I am a vodafone user from West bengal Kolkata. My number is [protected]. I had nearly Rs.130-140.00 balance till 26th December 2014. Suddenly Rs.99 was deducted from my phone. I contacted vodafone care and appellate. They are saying something DNLD-DWAP_DLS0099_PPU_KIN00587001 downloaded from my number. This is completely wrong information. I am the only user of my phone and I have made no such download from my number. Even I dont know what...
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S
suresh5566
from Delhi, Delhi
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complaint against sim blocking

Address:East Godavari, Andhra Pradesh

hi this is suresh.i am vodafone user.my nmbr is [protected]..my nmbr services had been blocked..i hav ported from docomo postpaid recently to vodafone prepaid..i hav cleared all the biils in previous operator..i hav submitted all the proofs in vodafone store..bt still npow my number not activated..so plz check my complaint..[protected]...
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P
pluto0007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding conversion of annual rental plan to Monthly rental Plan

Address:New Delhi, Delhi

Hi, I am a Vodafone Postpaid user ([protected]). I have been using this from last 4-6 years. I had opted for yearly rental plan under which i am paying my annual rental once in a year. But two months back my plan had been changed from annual rental plan to monthly rental plan without any prior notification to me which is not at all an acceptable thing and i have been getting charged Rs. ~ 900/- from past two months, but i haven't made...
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T
TauqueerAhmad
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone plan changed without taking my consent

Address:New Delhi, Delhi

My Vodafone plan has been changed from VG_M&G_MV_TechM299 to ST_CR_MV_E_Talk_349 w.e.f 17th Nov without taking my consent (Which I have noticed only when I was looking for all the services details fromVodafone.in when all my services viz Vodafone mobile Connect Services, Vodafone live services, IPhone services etc has been deactivated on 4th Dec 2014). I have sent many mails to corporatecare.[protected]@vodafone.com from my registered/official...
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A
Amarpreet878
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary extra charges

Address:New Delhi, Delhi

This is to inform vodafone that very soon they will be receiving notice from the consumer court for the physically and mentally harassment, Since VF has disconnected my outgoing & incoming. I had wrote an email complaint on Akosha.com website to VF and haven't get any reply yet.. I have spoken multiple times to VF agents and they are unable to resolve my extra charges concern and last month i have received the call from Nisha...
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M
Mohamed Asanar
from Mumbai, Maharashtra
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2G overwritten by 3G-reg.

My vodafone mobile number is [protected]. Yesterday(28.12.2014) i activated 2G plan for Rs.148(1GB for 28 days) But today (29.12.2014) i activated 3G plan for Rs.8(25MB for oneday). I got the message that 2G plan is overwritten by 3G plan. Just think both plans are different, then how can you overwrite. If i activate both in 2G means, your argument is ok. So please cancel my 3G data and revalidate my 2G data. I am looking forward to get positive...
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D
Debaprasad Mandal
from Mumbai, Maharashtra
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non responsive to repeated complaints on non activation of services

Address:Kolkata, West Bengal

I was provided a dongle and a SIM (SIM no [protected]) from your company at a price of Rs. 999/- in the first week of December 2014. I had given my driving license as my photo address proof. I was told by your field staff that the copy of the same was not good so I was to provide a scanned copy of the same to a vodafone person [abhijit.[protected]@vodaphone.com]. on the 12th of December 2014. After waiting for a response/activation I had contacted...
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D
dharmender1984
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

downloading charge

SIR MAI PICHHLE TIN SALO SE VODAFONE COSTOMER HU. MAI EK SAAL SE MAI VODAFONE KA NET. USE KAR RAHA HU.PAHLE ES ME KOI PROBLEM NAHI HUI PAR AB TIN MAHINO SE YE BINA INFROMATION KE DOWNLOADING CHARGE LAGA DETE HAI.MAI KAI BAR COMPLAIN BHI KIYA PAR ESKA KOI HAL NAHI NIKLA. WO KAHTE HAI KI HAM CHARGEBALE SITE US KARTE HAI.HUM MTNL KE NET BHI US KARTE HAI USME TO EYESA KUS CHARGE NAHI LAGATA HAI PHIR YE LOAG BINA INFROMAITION KE CHARGE KAISE...
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S
Shrinath Pateriya
from Ujjain, Madhya Pradesh
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Sim not activated and no response from company

Address:New Delhi, Delhi

I bought a Postpaid sim, phone no - [protected] from vodafone mini store in 250rs at patel nagar metro station in delhi . its been over 20 days that sim has not been activated and whenever i call customer care or i go to vodafone store they say that they dont have any info for this no and they cannot activate it ! They say they cant do anything about that and i need to enquire again after few days. i went there 3 times and they still...
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K
Kimmy Vora
from Yaval, Maharashtra
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Unnecessary deductions

Address:Ahmedabad, Gujarat

Dear Sir/Madam, Hi this is Kimmy Vora, my no is [protected] and my email id is [protected]@gmail.com. I belong to Gujarat, Ahmedabad. My complain is that for last 2 months my no is bearing unnecessary deductions, Whenever I called up customer care I get the answer that I must be opening some sites which deducts some bearable charges from the balance but as per I know I have not used any such ids other than google, fb or watsapp. The last...
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J
jitendrabhatt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dissatisfaction with service

Address:Jamnagar, Gujarat

> Dear concern, > I myself jitendra bhatt having a vodafone cug connection and its no is [protected] I am using a 3g service in it but from yesterday afternoon there is a promlem in my 3g and therefore I called in your customer care no 198 and your executive told me that ig will be activated within 3 hours but thereafter I called 5 times in your customercare and everytime your executive said that your 3g service will be started in...
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H
Himanshu2909
from Mumbai, Maharashtra
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Unauthorised deduction from my prepaid balance

Address:Bangalore, Karnataka

There are multiple deductions from my prepaid account [protected] on account of some value packs which I had never seen before nor I am aware of what they are. This happens regularly when I am on roaming and Vodafone customer care doesn't help either. I am on a 3G network with monthly pack activated hence it is beyond understanding why there are these charges. Please look into this matter urgently else I am going to switch to another network...
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Ashish4u
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

99 rupees Balance wrongly deducted

Address:New Delhi, Delhi

I'M ASHISH GUPTA FROM NEW DELHI. YESTERDAY (27TH DECEMBER 2014) Vodafone charged 99 rs, for internet charges though i was using internet packs .They said that I was browsing the website where browsing is chargeable.they showed the issue with a code :DNLD-DWAP_DLS0099_PPU_KIN00587001. KINDLY LOOK IN TO THE MATTER AND REFUND MY MONEY....
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A
asahumvl
from Abu Road, Rajasthan
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AMOUNT DEDUCTED BUT NOT RECEIVE CALL DETAIL MY ADDRESS

Address:Udaipur, Rajasthan

SIR I REQUEST TO YOU THAT MY VODAFONE NUMBER [protected] ON DECEMBER 10/2014 I REQUEST TO COMPANY CALL DETAIL I SEND THE MASSAGE TO BILL JUN AUG SEP. AMOUNT DEDUCTION MY A/C BUT DID NOT RECEIVE CALL DETAIL PLEASE HELP ME NAME-ANIL SAHU MOBIE-[protected] MAVLI JN.(UDAIPUR)...
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Address:Jaipur, Rajasthan

Rs 99 was deducted from my vodafone account(no. [protected]) for "d2c ndtv" which i have not used/opted/subscribed for, on 11th dec 2014. I have already filled a complaint in the vodafone site and informed vodofone customer care aswell but no response from them and amount was not refunded till the date. Requesting you to kindly look into this and help me to let the amount refunded back-Thank You...
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