Vodafone India Complaints & Reviews

Hi, I have changed my phone plan before conning out from India. For three months I am out from india.i have filled the form and submitted to gandhibazar store of vodaphone, but still getting the bill from old plan.i will not pay a single rupee.if you are not going to correct my bill

I want the offer 1.2p/2sec for BC 12 for 3 months I have called the customer care for the above offer but there is no response from your end I am requesting you to provide that offer otherwise I will port to another network mailid :[protected]@gmail.com [protected]

Whenever i refill my balance to rs 50 ...30rs is automatically cut...i have lost about 100rs because of this problem ..even after visiting vodafone customer care and deactivating once...this problem still persist ...please do something about his or you wil lose a customer.

I have complained twice about my slow 2G network speed. Two times they have responded back saying they will arrange a call for me to GPRS department. But i never got a call from the GPRS department. My unlimited data pack of Rs. 248 is going to be expired on 27/12/2014. Will they solve my problem after my data pack has been exausted.??? VODAFONE just fool on their customers.

I am a Vodafone Customer from Kolkata, using 2G Unlimited data plan.I have been charged Rs. 99/- by this scheme "deals_mydala_99". I have talked to vodafone customer Care, but they said it was charged by "mydala".com. They cant help me. The amount was charged falsely without even asking or taking my consent. I have 2 queries: 1) before doing any deduction or any monetary transaction on my account why it has not been asked?... why my confirmation is not taken before charging me? 2) Why vodafone is supporting them and implementing charges in customer's account on their behalf?. Sad such a multinational company like vodafone using these cheap means to earn extra bucks. want to get back my money immediately. dear friends, let us raise our concern jointly in this consumer complaint forum to stop the cheating. -suvodip nandi [protected] suvodip.[protected]@gmail.com

Dear Sir, I have recharged 3G net back for Rs.851 and Rs.651 for same number [protected] but i have not consumed for 2nd recharge of 651 for 4gb of 3g. then i call complaint number 198 but they said it was cancelled not having the option for repayment or service of concern recharge. but in my point of view i have not enjoyed for what i recharged. and hence i need refund or service.

श्री मान मैने 249/रु० नेट पैक रिचार्ज कराया उसके बाद गलती से टापअप कि जगह 24/रु० का नेट पैक रिचार्ज हो गया जिसमे 100Mb data मिला लेकिन मेरे 249/रु० 3G 1300MB वैलिडिटी 28 दिन का बैलेंस 0000 हो गया अतः निवेदन है मेरे मो० न० [protected] पर गलती से हुए रिचार्ज के कारण खतम कर दिया गया 3G बैलेस रु० 249/ को रिवर्स करने का कष्ट करें अन्यथा मुझे यह न० बन्द करना पडेगा। धन्य

Just today Vodafone is showing that they've deducted rs99 from my balance for some ndtv value pack..but I haven't activated anything..the time they are providing of balance deduction is absurd. I was not using the phone that time even the data connection was turned off.now they are saying it's my fault and balance refund is not possible. Friends don't use Vodafone. They've lowered there level. We choose Vodafone for there service paying more but they're not worth it.

On 20.12.2014 at 7.36 pm i was browse on internet in some websites and there is some value added service posts unfortunately i touch the post after 2-3 seconds i was stop the page loading and i stay in that page. But my balance rs.49 is debuted in my account without sending any conformation sms to me. When i call for customers care to refund my balance they are says there is no option to refund your balance. Vodafone has the ability to deduct my balance without my permissoin then why does not have a ability to refund my money. I will register a complait against vodafone in indian consumer court.

I recharged for 851 for 6Gb 3G plan. Half the time when I browse I continue getting edge network (even as I write this now) instead of 3G. Lot of times in the middle of the transaction, it will switch to edge network causing unnecessary delay. I have sent mails and raised concerns 4 times, but no resolution has been given. I want either a good 3g speed on my phone or a refund of about 6K (all the 3g recharges I have done till now)

My balance has been deducted 2 times in 5 days while surfing Internet even though I am on 3g data pack, first time it was 95rs and 49rs for some WAP download, but I am sure I have not downloaded it and also I have not got any message, when I called to customer care they just say I have clicked some link and balance got deducted but they dont have any Information on about link, and they are not taking complaint, how can they deduct our money without knowing what app I have downloaded, please help in refunding my money, This month I had started using 3g and had recharged for 500rs, but here after I have decided not to recharge money and just use it for only incoming calls and message. And also I dont know how can people trust there Mpaisa.

My balance has been deducted 2 times in 5 days while surfing Internet even though I am on 3g data pack, first time it was 95rs and 49rs for some WAP download, but I am sure I have not downloaded it and also I have not any message, when I called to customer care they just I have clicked some lint and balance got deducted nut they dont have any Information on about link, and they are not taking complaint, how can they deduct our money without knowing what app I have downloaded, , This month I had started using 3g and had recharged for 500rs, but here after I have decided not to recharge money and just use it for incoming calls and message. Please help in refunding my money

I have post paid Vodafone mobile no [protected]. I have been requesting customer care to send me Nano sim for Apple 6 . On 16th I received Sim, no of which was different from what Vodafone had in their record. The executive confirmed that new sim will be sent. To my bad luck on 18th I received Macro Sim . Again the executive confirmed that nano will be sent & i will receive in 24 hrs. Till today not received and like a fool I called up customer care again in the evening to know what wrong I have done. Executive informed that sim has not been sent . Will someone at Vodafone tell me what I should do ? Not able to use my Apple 6 hand set for the past one week.

To Vodafone Team, Inspite of regular follow up (Since Sep 19, 2014) with Vodafone customer care, my connection is not still closed and I'm constantly receiving bill for number [protected]. Really I'm going into mental agony and irritation when I see mail from Vodafone for bill. I have been always interacting with Vodafone team for connection closure but it didn't get closed till now for which I m really very surprised. I'm again summarizing all the activities done from my side for connection closure: 1. My father visited Vodafone customer care shop (alambagh) and registered request for connection closure for this Mr. Jitendra told me to make payment of outstanding amount Rs 2075. 2. I have done payment of Rs 2075. Vodafone Mobile No : [protected] Subscriber ID : 1.78197745 Payment Amount (Rs Ps) : 2075.00 Payment Date :[protected]:31:44 Transaction ID : MEPG[protected] Payment status : SUCCESS 3. I sent mail to Jitendra Misra (jitendra.[protected]@vodafone.com) with payment receipt on Tue, 16 Sep 2014 10:43:44 IST. 4. I again sent mail for closing connection on Wed, 17 Sep 2014 11:32:28 IST & Fri, 19 Sep 2014 13:02:34 IST as I didn't get reply. 5. I didn't get any formal notification from Vodafone for my connection closure and received bill on Sat, 04 Oct 2014 00:45:05 IST for Rs 96.13. 6. I had again sent reminder mail for connection closure on Mon, 06 Oct 2014 16:14:21 IST. 7. I received auto reminder mail from Vodafone care on Mon, 06 Oct 2014 16:18:36 IST. 8. I had made payment of Rs 97 in order to avoid dispute. Vodafone Mobile No : [protected] Subscriber ID : 1.78197745 Payment Amount (Rs Ps) : 97.00 Payment Date :[protected]:45:48 Transaction ID : AICI[protected] Payment status : SUCCESS 9. I had again received email bil for Rs 29.94 on Mon, 03 Nov 2014 22:05:31 IST & Rs 985 bill. I'm again constantly follow up with vodafone team for these bills for which I have not used single server as I'm in Indonesia since Aug 18. KIndly help us in closing this ASAP otherwise I have to take necessary legal actions With Regards Ajay Mob:+62-[protected]

Vodafone India added fake incoming call charges during international roaming in my latest bill on my number *******903. Even I didn't received any calls on the international roaming, but As per bill21/11/14 12:39:37 Malaysia-Cel [protected] 1:07 14021/11/14 12:45:16 Malaysia-Cel [protected] 0:12 7025/11/14 16:35:52 Malaysia-Cel [protected] 37:40 266025/11/14 17:13:32 Malaysia-Cel [protected] 19:24 1400I got miscalls from [protected] & [protected] but I didn't attended calls from both number.I never get any call or miscall from [protected].When I tried to make call to [protected] many times to check, this is an invalid number.I tried to find on true caller and google it for the details of [protected], this is a Vodafone spam number... Same fraud, Vodafone also did in my other postpaid number i.e 858*****77, Add incoming charges in Nov 2014 bill while this numnber was in National Roaming and activated a free national roaming pack even.They didn't stop yet, added again 180 extra charges in bill of dec 2014 of 858*****77.I have written many complains but nobody id responding from Vodafone.Please help me, I am helpless now, nobody from Vodafone is listening me.I am out of India and they deactivated my number +91-99*****903 without any reason. Only 9 days, my number was active while in international roaming They didn't take any action of my complains.They are also charging me Rs199 for 30days international roaming facilities but I could not get that facilities even continuous 10 days.

Yesterday I was activated 1GB 3G Internet pack and it was activated before that i have requested for one day 3G pack using *121*08# this code was given by the customer care center and i dialed but it shows invalid MMI code so i activated 1GB 3G. But by today my Internet pack was overwritten by the new Internet pack that i was requested earlier before activating 1GB pack. Based on this i have called customer care their were speaking like a machine and not at all responding.They were not refunding my money too. And like happened many more times last time they were detected 40Rs. for activating call cutter it was not also refunded. Sir please accept my complaint and refund my money as soon as possible.

This is in reference with my mobile number [protected]. Name : Rahul Mathur First of all the customer service executive are not able to come up with any sort of solution to my problem. Last week I was travelling to Dubai from the 13th till the 19th. Before leaving I had activated my international roaming services on number. From the 13th till the 17th of December my services we working normally. On the 18th morning, there was a no service message displayed on phone. On enquiry, on which my call was transferred to 3 different people all of which had no or half information about my issue and took a total of 24 mins on an international call, I found out that my unbilled amount had exceeded my credit limit of Rs. 9000, unbilled amount stated Rs. 13000. This was told by Ms. Kanchan at Vodafone Care[protected]. After making some calls I had arranged for a total payment of Rs. 9000 and made the same upon which my services were resumed in the next 2 hours. On the 19th morning, my services were again restricted and the no service message was being displayed. I could not understand this as I had made the payment requested by Vodafone Care and I couldn't spend another 24 mins on international roaming from a landline trying to find a reason. Today morning I landed in Delhi at 4am and got to know my outgoing also was barred. Upon speaking with one of your executives at 6 in the morning, to which he had no answer for and told me to call after 8am only upon which he could understand what my problem was, forget about solving the same. Now finally at 4:30 pm, people at Vodafone care are telling me that I have an Unbilled amount of Rs. 37000!!! Again Mr. Surmeet from Vodafone care can't come up with a solution to this as my bill has not been generated and your senior executives are too busy to give a damn to my problem. I have been promised a call back but Im prepared for a no show. How is that possible since the past 2 days my services were not there and only 2-3 outgoing calls were made on the 18th. I want an immediate solution to this problem ASAP!!! I am not going to make any payment whatsoever until my bill is sorted out!!! Im filing a complaint in the Consumer Court as well for mental and physical harassment I had to go through in Dubai to get in touch with people. Also no warning had been given to me about barring my services, when I was abroad. My parents along with me were worried and troubled as there was no point of contact other than my phone. I had to make very expensive local calls from the hotel landline number, to which I'm sure Vodafone Care doesn't really Care for. Rahul Mathur [protected]

To Ms. V Rodricks / Ms JP Mundkur & the thief (Vodafone) Vodafone#[protected] - I am not going to pay the bill, take what ever action Vodafone wants to take. As per the subject line hope you understand the frustration level, issue with bill period - 07/11/2014 - 06/12/2014, Bill amount - Rs.2, 821.19 (which is hell), you people just fool in coming to India, what you think such a big company will come to India & will thief India customers like this. This is going to consumer court & press media & where ever i can take to close Vodafone from India. Problem with the thief (Vodafone) (PATHETIC ISSUE) As per your msg rec'd for scheme of Rs.175 - 1GB - 3G Data, i send activation msg for the same on 13/11/2014, i rec'd confirmation that service will get activate in 48 hours, after 48 hours i started using the data services & when i am receiving my bill today my use age charges mention is Rs.2, 203.12 ( NEED EXPLANATION WHY WHY WHY ?????? ), & have all proof & documentation of activation of the service, take appointment & can come & see. And if Vodafone wants to pay me the bill, have to wave of this Rs.2, 203.12 (DATA USAGE WHICH IS HORRIBLY INCORRECT) or else kindly read the subject line again & the first paragraph (& I MEAN THAT VERY WELL.) just put one hour also to think what you Vodafone does to customers, if this would have happen with anyone of you who is reading you people are big shots you people would have sack the company more horrible then me, JUST FOR ONE DAY PUT YOURSELF IN CUSTOMERS PLACE & THINK. one unsatisfied customer like me will spread to how many that, i dont think so i need to tell all PostG & master peoples working in Vodafone. DON'T JUST say HAPPY TO HELP, MAKE CUSTOMERS SAY THAT ...THAT..."VODAFONE WAS HAPPY TO HELP" ...& THIS IS NEVER GOING TO HAPPEN IF YOU VODAFONE PROVIDES SERVICES SO WRONGLY SO INCORRECTLY & SO PATHETICALLY. SHAME ON VODAFONE . . . - Regards, Mrs Geeta N Asara (fooled & thieved by Vodafone)

Hi.My vodafone no is [protected]. Without any reason vodafone deducted 100 rs.When i talked to executives they didn't get any proper solution.my issue is 100 rs has been deducted from my balance without any reason.When i told to executive to take a complain, she did not do that. I dont know whats problem with vodafone people. Really bad service from executive.

श्री मान मैने दिं०10/12/14 को 249/= का नेट पैक रिचर्ज कराया था उसमे मुझे 1300 MB नेट यूजर मिला था। वह अभी खतम नही हुआ था कि गलती से 16/12/14 को टाप अप कि जगह 24/= का नेट पैक रिचार्ज हो गया जिसमे 100 MB नट यूजर मिला मैंने ध्यान नही दिया पर 18/12/14 को मेंरा नेट यूजर 0000 बैलेंस हो गया । जबकि 249/= के नेट पैक पर 1300 MB डाटा और 28 दिन वैलिडिटी होती है। कृपया मेरा 3G 249/ = का नेट पैक रिवर्स करने का कष्ट करे Mb no.[protected] धन्यवाद।