Vodafone India Complaints & Reviews

This is regard to my number [protected]...Am a vodafone customer since 6 months..My plan validity got ended on 19th dec 2014..On 17th december i sent porting request...On 18th december i got a call from company ([protected]) exactly at 12:34pm..He convinced me to stay in this network..he told dat they will continue my same existing plan which i had before...Now they r costing 1.5p per second for which i had 0.5p per second with daily 100 msgs free... Ya now also i have 100 free msgs...but the call rate is very high..For proof please check out the recording of the Call...I have asked him 3 times in the call whether he will continue the same plan ...He said yes...He clearly told me that i ll get a new plan that is 0.5p per second call with 100 free messages...But I dint...They cheated me... Please Justify this as soon as possible...I got very disappointed...

I have Vodafone Sim ([protected]) - postpaid which I wanted to convert to prepaid, so i went to Vodafone store .They told me that within 24 hrs my olD sim will shut down and the new sim which the provided me will start within minutes after my old sim closes . My old sim got off early in the morning and till night I got no conformation message on the other no (one which I provided them ) that my new sim has activated . So I called customer care at 8:30 p.m. the same day and told them about my problem. First the person kept me waiting for five minutes and then he says my sim will activate in 24 hrs.I was amazed .I told him that I was already knowing this but I wanted to know that why my previous sim was shut off in morning .To which he replied that I cannot do anything, you will have to go to the vodafone store to solve your problem . I was totally shocked to hear this - who expects from a customer care executive to tell them to go to a store at 9 in the evening to get there problem solved .I am really looking forward to get all my vodafone sims ported to any other good cellular company ~ BASAV

My No. is: [protected] Despite several complains and DND registration, I keep getting reminders to activate internet package (My phone doesn't have the facility) mostly between 2 to 3 O'clock in the night. I'm a 76 yr old senior citizen and these sms's are playing havoc in my system. The local dealer has also complained last week but I still keep getting these messages. I shall be grateful if my number is struck off their list for such offers to allow me to sleep peacefully. If not, I've no choice but to go to consumer courts. Thank you. Ravindra Kumar Bedi

VODAFONE, KINDLY SHUT DOWN YOUR WASTE OR ATLEAST YOUR CUSTOMER CARE SERVICE. I HAVE PORTED MY RELIANCE NO INTO VODAFONE 4 MONTHS BACK AND SINCE THE 1ST BILL I AM COMPLAINING FOR THE SAME THING REPEATEDLY I.E WHY THE HELL YOU CHARGING ME FOR DATA WHEN MY PACK IS ON. I GOT 4200/- BILL ON THE GOOD DAY OF HINDUS I.E DIWALI AND U LIKE ALWAYS SPOILED THE MOOD. FINALLY AFTER SHOOTING THE BLOOD PRESSURE UP EVERY MONTH I GOT MY REVERSALS BUT LAST MONTH AGAIN.. CAN U IMAGINE.. AGAIN... I CALLED UP YOUR CC NO AND AFETR TALKING TO HIM FOR 20MINS I GOT A PROMISE WITH COMPLAIN NO [protected], AND EXECUTIVES NAME AS VIGHNESH THAT I SHOULD PAY MY BILL FOR LAST MONTH AND I WILL GET MY REFUND AS DISCOUNT IN THE CURRENT MONTHS BILL. I RECIEVED MY BILL TODAY AND AS EXPECTED .. NO DISCOUNT.. AGAIN I CALLED UP UR CC NO.. AND I GOT A NUDE REPLY THAT SORRY..NO DISCOUNT WILL BE GIVEN... SO NOW..I HAVE 6 VODAFONE NOS...AND I AM GONNA PORT THEM ALL... BUT PLEASE DONT TOTRTURE PEOPLE.. AND ALTEAST INTERVIEW YOUR CUSTOMER CARE EXECUTIVE PROPERLY. GOOD BYE...

Hello, I am pretty much disappointed with the network services provided by such brand name as Vodafone in area of Hinjewadi. From past 2 month I am struggling to find a place where i could get my 3G network to provide even a 2g speed. More over today it has crossed the limit by depleting completely whole network, so that we could not even call or message. I have complained more than 5 times raising my concern with such poor quality of network. I stand having in my hand a stupid box with no access to either net nor calling services. I am totally frustrated with these kind of services. This would be last month if such ignorance and desolating behaviour is been implied on my complaints. I would just switch to a better network. There is still time. Please deal with this grave problem with deep interest. Regards Shubham

while browsing some websites suddenly myplex services got downloaded and rs 100 got deducted. But i have not gave any input to download, by itself it downloaded. same explained to vodafone customer care but no use they said i have pressed on pop up but i have not pressed on any download, so please refund the 100 asap. mobile no: [protected]. karnataka Name:Ranganatha Babu amount to refund: 100

I m [protected](My mb no). I m your customer last few year. But At last night my balance is around Rs. 200 and today when i call my balance is Rs.96. 99rs cut form my a/c without any massage. For know what happe i call ur customer care no 198. They said me after search that u download some game. i ask her which game nd when? She has no ans just tell mE 99 cut because of game. Bt sir i m not new net Users i m using this last few years. So pls dnt makE me fool. And other notable things is that ur company not msg me till now that we are cut ur balanCe rs.99 . I give your company 7day time pls clear this matter as soon as possiBle oyherwice i have to TRIA for complaints. this us my 1st notice to you take this matter seriously. I have all proof against you i have audio recording too. Regards. Hardik Sanghvi

sir, i am sorry to say you that your company is getting ruined day by day by your worthy customer care guys and front desk employees at stores. In the month oct i had a call by customer care guy he suggested me to take better data plan and i took that one but he gave wrong information that rs 95 = 1 gb but as i came to know about wrong information in the month on 17 nov 2014 i changed the plan and i talked with some good guy he assured me that we will provide you waiver for their mistake in the month of dec 2014, sir, still no waiver i have received and my out going calls are barred. i am your rs 1000 monthy rent payer customer, if, you are realy a good and best voice providerplz show it. Rs 1900/- is not a big issue but its a talk about mischief, its time to prove your integrity. regards Abhishek Sharma mob. [protected],

I had been using MTNL connection being no. [protected], which I got port and taken Vodafone postpaid connection. On my request made on 12th December, 2014, a Vodafone's representative namely Mr. Abhishek Saha visited on 13th December, 2014 and taken my papers and filled up the form for '199 New Plan' and even he mentioned the said plan on my form and also given receiving for the same and mentioned the details of plan on receipt of the said application form. However, I came to know through a call for confirmation from Vodafone customer care that my plan is of '299'. I socked to know that, how vodafone can do the aforesaid illegality. On one hand I was represented something else and on other hand, connection has been given of some other plan. This act of vodafone is amount to criminal breach of trust, cheating, fraud and misrepresentation and liable to be taken action against the responsible person. Please take appropriate action on my aforesaid complaint.

Dear Team, In my bill of Oct, Nov & Dec 2014, I have not sent international sms to mob.no. [protected] & Vodafone are charging rs 5 to every sms (Oct rs 40, Nov rs 235 & Dec rs 170) so it's kindly request to you please get it reversal as soon as possible. Sachin S.Powar [protected]

Have recently switched from Airtel to Vodafone for my 5 numbers. Thought I would get better services but Vodafone has really tested my patience. One of the numbers which I got changed to my name as I am an employee with Taj hotels has been barred for outgoing and incoming calls. This number is being used by my sister. When we've tried reaching Vodafone we've been told that no one with this connection was found working with Citibank so we've blocked the number. I dont know how the hell did these guys got Citibank in between. My sister was with Citi a long time back. She's been without a phone since last 10 days. No one has reverted back even after complaining on the helpline. The connection was under my name and they should have atleast rechecked with me or send somebody at residence for re-verification. Please get the complaint escalated and contact me on my cell number [protected].

I have given request to cancel my two vodafone numbers [protected] and [protected]. Two almost months back I gave cancellation request at Vodafone shop twice but unfortunately i am getting the bill even now. pl cancel the connection and I will not pay any bill. I dont want to receive any bill further. pl. cancel connection and bill. thank you

Dear Sir, I have purchased a new Nokia Lumia 730 on which bundled offer of internet data pack (1GB per month for 2 month) is going on at that time. I have confirmed about data pack on 17th Dec., 2014 from my relationship manager executive i.e. Miss Nisha on 15:36 . There is data plan for 3G data which is already activated on my no. [protected] & going to expired on 29th Dec., 2014, data remain on that time was 219MB, I confirmed it from Nisha that I want to avail the bundled plan and she said you can insert the SIM but you need to wait for expiring of data plan or you need to consume balance data of your plan i.e. 219MB. I have consumed the same data on same day just because your executive said she also said that you will get automatic benefit of bundled plan after exhausting the current data limit. Even she said that if your charges getting deducted you just call instantly we will process your request. As she guided I called in the night around 23:30PM, I called via 111 helpline, one executive told me that you will not get it when I told him that relationship manager committed it, he said let me check and he disconnected the call, by this kind of behavior by the executive I generated MNP PORT code for my mobile no., within few minutes I again called and this time executive told me that we are forwarding a mail on your behalf and you will get response by message or call within 72 hours. Till now there is no response from your team side. I called on Saturday (20/12/2014) executive answered me same answer that please wait for 72 hours and he assured me also that you will get the benefit, again on Sunday at 19:19 I called again and this time Mr. Saurabh assured me that you will receive a response from our side within 72 hours, but as usual no response till the expiration of 72 hours. Today (22/12/2014) at 11:30 I again called and this time Mr. Anil responded that you will not get any benefit because there is a plan already running on your mobile at the time of inserting the first Vodafone SIM into your LUMIA 730. Now I request you to please look into matter because only after guidance from your back end team I exhausted the entire 219MB data in one day and then after I inserted my first Vodafone SIM in lumia 730, Just because your executives told me to do this I did that and I suffered. If you are not able to proceed further with my request I will submit PORT out papers and will end the 4 year relationship with Vodafone & will submit a consumer complain. Thanking you Ravinder Grover Mobile No. +[protected]

Hi, I have changed my phone plan before conning out from India. For three months I am out from india.i have filled the form and submitted to gandhibazar store of vodaphone, but still getting the bill from old plan.i will not pay a single rupee.if you are not going to correct my bill

I want the offer 1.2p/2sec for BC 12 for 3 months I have called the customer care for the above offer but there is no response from your end I am requesting you to provide that offer otherwise I will port to another network mailid :[protected]@gmail.com [protected]

Whenever i refill my balance to rs 50 ...30rs is automatically cut...i have lost about 100rs because of this problem ..even after visiting vodafone customer care and deactivating once...this problem still persist ...please do something about his or you wil lose a customer.

I have complained twice about my slow 2G network speed. Two times they have responded back saying they will arrange a call for me to GPRS department. But i never got a call from the GPRS department. My unlimited data pack of Rs. 248 is going to be expired on 27/12/2014. Will they solve my problem after my data pack has been exausted.??? VODAFONE just fool on their customers.

I am a Vodafone Customer from Kolkata, using 2G Unlimited data plan.I have been charged Rs. 99/- by this scheme "deals_mydala_99". I have talked to vodafone customer Care, but they said it was charged by "mydala".com. They cant help me. The amount was charged falsely without even asking or taking my consent. I have 2 queries: 1) before doing any deduction or any monetary transaction on my account why it has not been asked?... why my confirmation is not taken before charging me? 2) Why vodafone is supporting them and implementing charges in customer's account on their behalf?. Sad such a multinational company like vodafone using these cheap means to earn extra bucks. want to get back my money immediately. dear friends, let us raise our concern jointly in this consumer complaint forum to stop the cheating. -suvodip nandi [protected] suvodip.[protected]@gmail.com

Dear Sir, I have recharged 3G net back for Rs.851 and Rs.651 for same number [protected] but i have not consumed for 2nd recharge of 651 for 4gb of 3g. then i call complaint number 198 but they said it was cancelled not having the option for repayment or service of concern recharge. but in my point of view i have not enjoyed for what i recharged. and hence i need refund or service.

श्री मान मैने 249/रु० नेट पैक रिचार्ज कराया उसके बाद गलती से टापअप कि जगह 24/रु० का नेट पैक रिचार्ज हो गया जिसमे 100Mb data मिला लेकिन मेरे 249/रु० 3G 1300MB वैलिडिटी 28 दिन का बैलेंस 0000 हो गया अतः निवेदन है मेरे मो० न० [protected] पर गलती से हुए रिचार्ज के कारण खतम कर दिया गया 3G बैलेस रु० 249/ को रिवर्स करने का कष्ट करें अन्यथा मुझे यह न० बन्द करना पडेगा। धन्य