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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 954

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V
vijju_vj
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of data pack pending

Address:Visakhapatnam, Andhra Pradesh

di am using vodafone postpaid connection. i called customer care and asked them to activate 2G DATA PACK . they taken my request and said it will take 4hours to activate. i called after 4 hours, they replied it will activate by end of the day.. I waited for whole day.. still it not activated. next day i called and asked same, again they saying it will activate in 24hours.. waited again and still not activated., again i called them they are...
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A
ankit bhatotia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No action after complaining twice

n my current bill, Vodafone has put download charges for some ndtv app which is never downloaded.When i called the customer care, the executive took 10 mins to locate the item on the bill and could not give any justification for these charges, everytime he used to say, if you click somewhere, the charges are deducted.Getting peturbed by such a childish behaviour, i asked him to pass on the call to some senior, to that he made me hold for...
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S
Sonu Kumar1989
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number Not Activated

Address:New Delhi, Delhi

Hi Sir/Madam, I ported my number from Idea to Vodafone post paid one week ago. It worked 4 to 5 days after that outgoing and data blocked. I called to customer care three times. In first time the CCE disconnected the call. They told me that your billing address comes in roaming area and unable to be verified. My question is that Why I was not told at the time of submission of my documents?????? Its my humble request to open...
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N
NISHANT SALWAR
from Mumbai, Maharashtra
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WRONG CHARGE DEDUCTED FOR MY ACCOUNT

Address:Pune, Maharashtra

SIR, MY NAME IS NISHANT SALWAR AND MY NUMBER IS [protected]. SO LAST EVENING TIME DATE 08/12/2014 I DO RECHARGE FOR AMOUNT 100RS. AND THAN JUST A MINUTE AFTER RECHAGE MY BALANCE IS LAW FOR 77 RUPYEES ARE DEDUCTED .AND LAST 3 DAYS BEFORE MY NUMBER AT SAME DEDUCTION CHARGE 20RS. SAME .I DO TRY TO CALL FOR VODAFONE COSTMAR CARE BUT MY NUMBER HAS THIS FACILITY NOT AVILABLE ARE INPUT AFTER CALL CONTECT TIME.SO PLZ GIVE ME A MY BALANCE REFUND MY...
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Address:Hyderabad, Andhra Pradesh

Hi All, I’m also one of the victims who got charged for the services wapvilla_ppd, hello1_tvallsoth & d2c_mgossip_pack49 which I haven't downloaded. My mobile number is [protected] and I was charged Rs 128/- for the above services in the months of November and December Bills. I request Vodafone to seriously look into this issue and refund the amount of Rs256/- to my account. Thanks...
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V
vishalvoda
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NUMBER NOT WORKING

Address:Surat, Gujarat

MY NAME IS VISHAL MAKWANA AND MY NUMBER IS [protected]. I HAVE SEND MESSAGE TO 1900 ON[protected] FOR PORT MY NUMBER BSNL TO VODAFONE.AND IT'S PROCESS TIME MAXIMUM 7 WORKING DAYS. VODAFONE STORE (ADAJAN) THEY HAD DONE ALL THE PROCESS OF MY SIM CARD BUT STILL MY NUMBER IS NOT WORKING FROM YOUR SITE. THIS IS MY PARMENANT NUMBER AND THIS NUMBER IS SPRED TO ALL BANKING AND ETC. I HAVE TO REQUEST YOU THAT SOLVE MY QUERY IN VERY SORT TIME....
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S
sivateja.m
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of Post Paid Number 9620166840

Address:Bangalore, Karnataka

Hi, I had submitted a request through email on[protected] to deactivate my post paid connection on [protected] which 3g post paid connection. I got a call from customer care executive and confirmed that they are going to deactivate post paid connection and change it into prepaid connection by passing 500 for 2 years. I agreed and left the call. But after one month I got bill for the month November, 2014 for bill Rs.740/- and my credit...
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Address:Hyderabad, Andhra Pradesh

Hi, I am a customer of Vodafone postpaid connection. My mobile number is [protected]. In the bill for this month, I have observed that I 've been charged with Rs.99 under downloads section "d2c_ndtv_valuepk_9", which I have never downloaded. Could you please look into this and revert it. Thanks, Kalhan...
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A
ankit bhatotia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unjustified charge for app i never downloaded

In my current bill, Vodafone has put download charges for some ndtv app which is never downloaded.When i called the customer care, the executive took 10 mins to locate the item on the bill and could not give any justification for these charges, everytime he used to say, if you click somewhere, the charges are deducted.Getting peturbed by such a childish behaviour, i asked him to pass on the call to some senior, to that he made me hold for...
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L
lavi0312
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unjustified charges for downloading whih I never done-981190872

Address:New Delhi, Delhi

In my current bill, Vodafone has put download charges for some hello1_tvallsouth_ which are never downloaded.When i called the customer care, the executive took 10 mins to locate the item on the bill and could not give any justification for these charges, everytime he used to say, if you click somewhere, the charges are deducted.Getting peturbed by such a childish behaviour, i asked him to pass on the call to some senior, to that he made...
+1 photos
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T
tomanuagarwal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect information provided

Address:New Delhi, Delhi

My issue was that I have activated the vodafone blackberry services but it was not activated on my number. I spoke to 4 vodafone executives in past 1 hour and following is the experince with all the four executives 1. First of all it is next to impossible to speak to vodafone customer service executives and when you are able to after a lot wait and hearing that pathetic music after 20 mins then you just hear some background voices,...
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S
sajid kureshi ahmedabad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Restart service

Address:Ahmedabad, Gujarat

My self Sajid Kureshi, I am using Vodafona form last 3 years but in last 3 month I was out of town and for that I bill was due and for that reason vodafone has suspended my service but on 4thof Dec 2014 I have paid my all due bill and more amount but till I am waiting for service, My card is not working and I am requesting in 111 again and again but no...no...no..., Till I am waiting to restart my service because after that I want to transfer...
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A
Amarpreet878
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessarily extra amount

Address:New Delhi, Delhi

Hi my name is Amarpreet Singh and I am using vodafone post paid connection. I would like to inform that from last 3 months I am receiving extra amount of bill and for that I have request for the itemize bill. I have called multiple times to customer care for the same concern but its not resolve. So finally I visited to vodafone branch at Tilak nagar ( Fateh nagar ) west Delhi and I have spoken with TL regarding the same concern and asked...
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H
hsgha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return Security

Address:Haridwar, Uttarakhand

Hi Vodafone Team My Number [protected]. Before one year maine apna number postpaid se pripaid me kraya tha . But still not return my securty (500 rs.) roorkee vodafone store se followup kar k prashan hoker mujhe apna number other network m port krana pda . My request to vodafone team, ager security return nhi krni to mna krdo castomer ko preshan kyo krte ho aaj kal, aaj kal krke . saf bol do ki nhi milagi return yhi rul h hmara, jab conction...
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A
arune19
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very slow internet connection

Address:Theni, Tamil Nadu

Dear Sir/Madam, I'm ARUN, my Vodafone number is [protected].I am using Vodafone 2G unlimited internet pack since last six months. I connected my sim with D-link modem .I have problem, "my internet speed is very slow (only 0-15 kbps)". I complained this to 198 and other customer care numbers. They said the reasons for slow connection, i. the speed will be limit(up to 40 kbps), after 2GB usage ii. if the balance is lower than Rs 3,...
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G
gaura84
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unjustified charges for Downloads which are never done

Address:New Delhi, Delhi

In my current bill, Vodafone has put download charges for some vuclip packs and d2c_ndtv packs which are never downloaded.When i called the customer care, the executive took 10 mins to locate the item on the bill and could not give any justification for these charges, everytime he used to say, if you click somewhere, the charges are deducted.Getting peturbed by such a childish behaviour, i asked him to pass on the call to some senior, to...
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bhavik.dodhia
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number Suspended since 4 days

Address:Pune, Maharashtra

I was a Idea user and thought of porting it to Vodafone. I did the process and my Idea sim got deactivated 5th Dec. I tried putting in vodafone sim but i got no network. Later i got to know from the vodafone agent Pankaj Dubey that i was handed wrong sim. Then i got another sim which got activated on 6th Dec evening (after 24 hours) after lot of follow and trouble. I got the network and then i called 117 for verification. My verification...
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V
vijaypatil99
from Pune, Maharashtra
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very high bill on add on card for net

Address:Pune, Maharashtra

Hi I a genuine customer of vodaphone sine last 9 years .. in this 9 years I haven't submitted a complaint for your services.. i am using a number [protected] on this number i had a add on number [protected]. I am using a addon number [protected] were in last month i got a bill of 8500 plus... for net usage.. for this number i have a separate idea Internet card... plz check it out and resolve my problem......
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Iyswarya Ganeshan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reactivation of numbers

Address:Chennai, Tamil Nadu

I am from chennai.I got 5 postpaids sims and it was activated in a day.After 10 days the number was deactivated and when i asked they told direct verification was not completed and told me they will come in 2 days..When the person came to my office for verification they didnt wait for me to come..(not even 15 mins).Again i complained the team leader of vodafone, they told the number will be activated in a day..and yes it was activated..and...
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imran_iiit
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sharp practice of overcharging customers even with unlimited mobile data

Address:Hyderabad, Andhra Pradesh

Another instance of how Vodafone thinks the consumers are some illiterates who can be fooled around and overcharged at will. I was also charged d2c_ndtv_valuepk_9 for 99+taxes in Nov 14's cycle for my phone [protected]. Innumerable emails and phone calls doesnt seem to help. They give out the same lawyer approved, corporate self-righteous spiel. Exerpts from my chat: "Sir, we assure you that our billing systems are robust and accurate...
+1 photos
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