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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 956

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M
M-KARTHIKN
from Teni, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

YOU CHARGED MORE THAN MY CALL RATE

I HAVE RECHARGED 35 RUPEES STD RATE CUTTER THIS VALIDITY TILL 11 th DECEMBER AS PER THE PLAN ALL STD CALLS 35 PAISA ONLY BUT LAST 3 WEEKS THEY CHARGED 1.8 RUPEE PER CALL SO KINDLY REFUN MY LOSSES AMOUNT OR EXTEND THIS RATE CUTTER UPTO JANUARY IMMEDIATLY ACTIVE MY CALL RATES 35 PAISA PER CALLS...
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A
Aajay kumar
from Meerut, Uttar Pradesh
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do not responses by the customer care

I will recharge on my vodafone no. of 29 at tomorrow. but my data is not activated by the care and activate a min. pack and d, not responses by the customer care. i call on customer care but the agent of care is disconnect the phone. I will recharge this pack after consult with the customer care agent. recharge detail... Recharge - 29 Night pack 500 mb data valid upto 12am to 6am BUT on recharge thiis pack not activate the data...
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D
doctor1584
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund request no. 2385036612

Address:New Delhi, Delhi

Dear Sir, I am writing this mail after being utterly frustrated, misguided and cheated by your staff Mr. Danish, at vodafone store situated at karol bagh metro station. My mobile no. is [protected]. My refund request no is [protected]. On date 08.03.2013 I went to this store with complaints of sim problem. I met Mr. Danish who is an executive overthere. I requested him to change my sim, but instead of this he told me to convert to postpaid...
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V
Vijay-
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty improper charges

Hi Team, Writing this mail in utmost frustration. 1st Issue, I Vijay Kumar S a customer with Vodafone for the last 10 Years have been noticing that i am being charged for the so called transactions which i have not done or authorized. I have been charged 99 rupees for the same every month its been repeating. If i have to purchase an app/service i would use my credit card/debit card who are you guys to charge me for the same, I am frustrated...
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Address:Mumbai City, Maharashtra

I have been charged Rs.750/- unnecessarily for 'MI_CAP_750_30d_R_PROMO_3G", a plan which I am not aware of. Don't know why they activated this service on my number?? I wasn't even informed about it. I tried calling them customer care always makes me hold for a while and then disconnects. My number: [protected]...
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Dhruv Chandhok
from Lucknow, Uttar Pradesh
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All services stopped

Address:Allahabad, Uttar Pradesh

I have recently ported my Docomo Postpaid SIM to Vodafone. Firstly I was asked to pay Docomo's 1 month bill in advance, and I did that. All my dues till the next month were clear and then my Vodafone MnP was finally done. But 1 month later I received a call from vodafone saying that My payment worth Rs. 142 is pending with Docomo and I have to pay it by 3rd December. I asked them why do I have to pay to docomo since I had already cleared...
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M
Muthu Veerappan
from Mumbai, Maharashtra
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Unlawful charges for Internet downlaods - d2c mgossip

Address:Chennai, Tamil Nadu

Hello Admin, I have been a loyal customer to Vodafone for more than a year now and my payments have always been prompt. I am very much disappointed with the quality of response from customer care regarding the below issue and also from Vodafone itself. I have mentioned all details w.r.t the issue faced and expect a prompt response regarding the same. Kindly look into the same. Issue Description: I have been charged Rs.49 for Internet...
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B
Bhavya Mishra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Dissatisfaction

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I want to make a complaint regarding Complaint No [protected], as previously i had contacted to customer care 5 times related to my vodafone postpaid no [protected], and i told the problems related that i don't want to continue the postpaid no anymore, but they dint took the problem seriously and disconnected the call by saying that they are transferring their call to the senior concerned person. Now i am fully dissatisfied with...
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Address:New Delhi, Delhi

My Name is Jatin Gupta., I have converted my prepaid no. Into post paid on[protected] but there is no response from your company, i used to travel outside Delhi, so I am facing so much problem regarding your service, now i m feed up and I am going to take action with hands of consumer court, so please don't let me do against your company, I am consumer of your company my no.is [protected]...
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P
preraname
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding caller tune activation

Address:Mysore, Karnataka

Hi, I am not able to avail the caller tune service from past 5 days(I am getting only ringing sound instead of the song). I complained several times about the same but of no use. Money also deducted and changed the song as well but only ringing sound is set. I am getting a bad service from customer service centres. 121 and 198 are not at all connecting to talk with representatives.Requesting you to respond and resolve the same as soon Thanks,...
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M
madhurimag19
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG BALANCE DEDUCTION

Address:Kolkata, West Bengal

This mail I am writing to you to draw your kind attention that I had balance of Rs. 200, but yesterday while checking my balance I found that only Rs. 75 is left even without operating. I would request you to look into the customer's problem seriously and stop fooling customers like this way. I want the money back, repeatedly I face the same problem with Vodafone, am really fed up with the Vodafone customer care & wrongly balance...
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kishan raval
from Pune, Maharashtra
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Corporate plan not changed & i am getting charged for that

Address:Pune, Maharashtra

Hi all, I have requested to change mu plan from 999 to 375 for below given Numbers [protected] still its not done so kindly do it ASAP i already submitted my documents to Vodafone store Vodafone store Address: vishal nagar, pimple nilakh, pune.411027 still there is no update on My account and i have checked with customer care they said there is no request received so you need to send an Email to corporate mail box...
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Prabakaran_KS
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading the Customer

Address:Coimbatore, Tamil Nadu

Sir/Madam, I got an special offer from Vodafone for Rs.195(which is actually Rs.215 - All local calls @30p/min ). I confrim with vodafone live chat service that this is a valid offer and we can recharge from merchant to avail the same. But after recharging the pack i received was a 1gb Internet pack. I was shocked and called customer care regarding the same(Within 5 mins of recharging). But they repeated that "We can understand your problem...
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P
Pulak.ps
from Mumbai, Maharashtra
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Charged wrongly

Address:Paschim Medinipur, West Bengal

Last month(November'2014), my vodafone number([protected]) have been charged Rs. 99/-, as download charge and I have been said that I have downloaded which was chargeable.this is not acceptable at all, This is purely a fraud charge.As I have not done anything. This is a fraud happening from VODAFONE INDIA. I would request you to refund back the amount as early as possible....
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C
CRT Thilahar
from Delhi, Delhi
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Change connection from Post paid to Prepaid

Address:Chennai, Tamil Nadu

I am vodafone customer(Mobile no - [protected]) from last three years. Last four months back i changed my connection Prepaid to Post paid. But i am not using that much for that rental amount. So i want to change my connection from Postpaid to Prepaid from the last two months. Every time Vadapalani vodafone Customer care tell any thing to continue that. It's OK. Now this month(Dec - 03rd) also i went and asked Customer care. There Vodaofne...
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S
suraj lahoti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Portability request code # AX325578 - Portability yet to be done & lack of information on same

Address:Bangalore, Karnataka

Mobile # [protected] . Portability request code # AX325578 . Ihave Airtel postpaid connection . I had applied for Vodafone prepaid twice – onNov 11 & 19 . Portability is yet to be done and am not getting a resolutionfrom Vodafone store at Kumaraswamy Layout Bangalore . First they told it takestime I need to wait, on my asking how long I need to wait they are saying requestis cancelled resubmit the request . On my asking why it’s cancelled...
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H
honeyhoney
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card issue

Address:New Delhi, Delhi

Hi, My name is akash verma.My vodafone no. Is [protected] I have been using this no. For few months.Suddenly my no. Has been closed by vodafone team and the reason given was non usage of the number.But I used to use this no. Only for incoming.When I went yamana vihar mini store to file the complaint and for the reissue of the same no., they said that their laptop is not working.They fooled me for complete one month. Now I request you to...
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V
vivcomper
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary internet charges in name of wapvilla downlaod

Address:Gautam Buddh Nagar, Uttar Pradesh

I am always being charged for this wapvilla application download which i have never done on my phone.I am extremely irritated now and wish to discontinue my service.I really do not understand that how can a company like vodafone cheat its customers like this.Unnecessarily they are chargig for this app and not once but many times. I request senior management of vodafone to look into this on urgent basis and stop this nuisance imediately....
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V
vaghani200
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refuse to Deactivate Postpaid 3G Data Card

Address:Mumbai City, Maharashtra

Dear Sir / Madam, I was using two vodafone postpaid data card no.[protected] & [protected]. On 13/11/14, I have purchased two prepaid data card of vodafone and send a request for the deactivation of both the postpaid data card. I have send 4 requests by email to vodafone care. To very shocking to me, the said post paid number has not been deactivated till now and they give a fake reason that I have withdrawn request. I do not understand...
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DhruvMalhotra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of new postpaid connection

Address:New Delhi, Delhi

I purchased a vodafone number on 23/11/14. It got activated on 25/11/14 with the following number [protected].
On 01/12/14 the outgoing services on my number were disconnected were disconnected without any intimation. They disconnected my 3g services also which I use to travel around Delhi NCR as I'm not familiar with the routes which is the primary reason I purchased a Vodafone sim card.
Not only I couldn't call my...
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