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Updated: Nov 26, 2025
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B
bani.r82
from Sangamner, Maharashtra
Oct 26, 2014
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Address: New Delhi, Delhi

hi, No one really care about customer complaint. The vodafone leader only know how to cheat people. Big commitment low delivery. Please change your marketing quote as "Happy to frustrate you!!" my bill always exceed to my credit limit with a big margin, some time double. The purpose of credit limit, which i understand is to control usage. While checking with your four different representative I got all different answer. Some says- (1)it is your calling limit. (2) its combination of both your internet + calling usage. (3) its you calling+internet+datadownload usage. it seems answer got manipulated just to confuse and not to resolve. Even if i check my usage, i never had clear information. The only msgs without any delay is payment reminder. Your bill summary never had details at site visited details. my yesterday experience, i visited at distric centre branch, janakpuri and when staff was not able to answer my querry and only narrating the bill, i asked to call manager but only got response manager is not available. its not only me but Manny people having lots of people and not getting their querry resolved.
Dec 2, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Oct 26, 2014
Updated by bani.r82 I missed to add my mobile number- [protected].
Verified Support
Oct 28, 2014
Vodafone India Customer Care's response Hello bani.r82,

We called on your number 9****2***0 at 12:23 PM but you were unavailable. Kindly let us know the best time to reach you.

Regards,
Vodafone India
View replies
I am use to with this statement. Check your database most of your complaint got close as customer not reachable . I have two number, could have called on second number-[protected].
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One call only and made conclusion "not reachable" !! What a service!
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    D
    Dr Prabhat Maheshwari
    from Delhi, Delhi
    Oct 25, 2014
    Resolved
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    Address: New Delhi, Delhi

    I switched from RELIANCE NETWORKS to your VODAFONE Networks and I THINK I MADE THE WORST DECISION . On[protected] at 11.51pm with a balance of RS 117, I used *121# helpline number to get a recharge of RS.49 MESSAGE CARD done, I received no message regarding the confirmation of the activation of the pack.As I was not sure whether the activation has taken place or not I again went through the procedure of activation using the same helpline number .Again I received no confirmation message .To confirm whether the activation has taken place or not I contacted your 198 helpline from where the reply of the costumer care executive was that "THE DATABASE STILL HASN'T UPDATED YOU SHOULD CALL US AFTER 1 HOUR ". ON[protected] at I checked balance and it showed RS 16.To check how it happened I called 198 helpline number and I had the worst experience of costumer care. I had to call 3 times as the costumer care executive would put me on hold and never return to the call and I have the recordings of all the conversations with the executives. When one of the executive did listen he told me that both the message cards had been activated. To which I said that I never received any confirmation regarding the activation his reply was "IT IS DUE TO THE NETWORK PROBLEM" so I need the refund of my balance of the extra message card that had been activated . AGAIN I was put on hold and never answered .. "I request you to please refund my balance of one message card and make sure your costumer care executives learn how to help the costumer with the problems " I hope my problem is answered as soon as possible and make my decision of choosing your network worth while for me to continue with your services.
    Aug 14, 2020
    Complaint marked as Resolved 
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      B
      BHARATH SEKARAN
      from Chennai, Tamil Nadu
      Oct 25, 2014
      Resolved
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      Address: Chennai, Tamil Nadu

      I AM BHARATH SEKARAN FROM CHENNAI REGION, MY VODAFONE MOBILE NUMBER IS [protected] AND MY CURRENT BILL NUMBER IS [protected] (BILLING PERIOD 25.09.14 TO 24.10.14). I AM ACTUALLY USING SMARTPHONE PREMIUM 500 PLAN, THIS MONTH VODAFONE HAS CHARGED ME RS 7410.87 AS MY CYCLE BILL IN WHICH YOU HAVE CHARGED ME RS 6, 071.80 AS MY USAGE CHARGES. WHEN I CHECKED WITH THE 198 CUSTOMER CARE VODAFONE EMPOLYEE SAID I HAVE CONSUMED 3G FOR RS 6, 071.80 WHICH I CANT DIGEST THAT( HOW CAN A MAN USE 3G FOR RS 6, 071.80). I DID NOT USE THIS SERVICE FOR RS 6, 071.80, IF YOU CHECK WITH MY PREVIOUS BILLS YOU CAN CALCULATE MY 3G USAGE. I DONT THINK THIS IS RIGHT ETHICK FROM VODAFONE. I CANT PAY FOR THE SERVICE WHICH I DIDNT REQUEST OR MAKE USE OF THAT. I NEED JUSTICE ON DEMAND AND I CANT AFFORD TO PAY RS 6, 071.80 AS MY 3G USAGE BILLS .PLEASE RESOLVE THIS ISSUE AT THE EARLIEST. I NEED A RIGHT USAGE BILL FROM VODAFONE. I NEED JUSTICE .
      +1 photos
      Aug 14, 2020
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Oct 29, 2014
      Updated by BHARATH SEKARAN       I am really frustrated, Vodafone started again. This evening they have activated call barring, I called 198 to report this the employee states that I have exceeded the credit limit of RS 5000. When there is an issue raised for over billing on the service how customer is liable to its effects. Before sorting out the existing issue Vodafone has started the call Barring issue. Vodafone is a frustrating NETWORK. I feel bad with this net work.
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        N
        nipeshgoyal
        from New Delhi, Delhi
        Oct 25, 2014
        Resolved
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        Address: New Delhi, Delhi

        I had purchased dongal on 25th july 2014 from vodafone store tilak nagar.I had taken a plan of 650 Rs for 3 months and 3 gb a month free. i was told by the associate that i can get the plan changed on 25th October to a 1 gb plan. i visited the store today on 25th oct and the store emoloyees are so rude. i approached Saurabh the associate and he was really unprofessional and rude how can vodafone recruit such people who are not ready to help. I was told that my monthly cycle starts from 19th of the month so i have to pay the amount 650 for the next month again. This is absoultely fraud and cheting done by the staff why was i not informed about the billing tcycle correctly when the agent came for verification also did not inform about the billing cycle. No written details were provided and the information which was given to me was wrong. The store manager is not ready to look into the manager and help. Jyothsna the store manager was rude and unprofessional realy vodafone india u need upgrade your human resources who recruit people like this because of which we have to suffer. i asked i[censored] cant handle can i speak to the zonal manager she said he cant come and meet you i said ok can i speak to him on phone she refused again she said phone is not allowed so who shoud i speak to if the store manager is incompitent. should i directly speak to the owner of vodafone if your managers cant talk to me i really need an explanation for that. i wamted to make a police complaint for the fraud which the store did with me but i am just waiting reply from a person who can actually senior and look into the matter. looking forward for your response very dissaponted and had a very bad experince with vodafone please teach manner to the staff and their behavior towards the clients. My dongal number is [protected] and my email address is [protected]@gmail.com... looking forward for a reply from a senior person who can actually look into the matter
        Aug 14, 2020
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
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          U
          Upasna123
          Oct 25, 2014
          Resolved
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          Resolved

          Address: Ahmedabad, Gujarat

          My nameis upasna. My mobile number is [protected], i belong to to gujarat . I have recharge for an interpack for 2 Gb data in vodafone and made the payment of the same. After some time. The company overight my actual pack and provided me the pack of 500 Mb. On talk with the vodafone executives, they.told me that the offer was provided to me for the purchase of new mobile. I informed them that i have purchased my mobile 2 Months back and inserted the same sim card. But at that time the company do not provided me any offer. How can a company provide any offer when an exisiting offer is running in my sim card without my confirmatipn. The company had charged me full amount for the pack that i wanted and didnt provide me the same. Its fraud with the consumer. They cannot overwright my pack by charging full cost.
          Jan 15, 2017
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Oct 28, 2014
          Vodafone India Customer Care's response           Hello Upasna,

          There was no response when we called your number thrice. Please share a convenient time between 9AM and 6PM for us to get back to you.

          Regards,
          Vodafone India
          View replies
          Thanks to consumer court. My problem is resolved. Vodafone have refunded me half my amount.
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            A
            ASMEHTA
            from Kolkata, West Bengal
            Oct 25, 2014
            Resolved
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            Address: Kolkata, West Bengal

            1.above number was working as post paid number with customer for more then two years. 2.number was official number so was converted to pre paid on 20 oct 2014.with all documents. 3. before closing the post paid account extra amount of Rs463.08 was charged without any reasons, secondly after converting the same number from post paid to pre paid without any call the number was deactivated from 25 0ct and kolkata india park street branch, wasted minimum six hours and two trip without giving back the form already filled and telling us to fill the new form 4. under signed is the serving army officer and your representatives before taking the number use to talk so big and failed to provide any assistence. 6. DEactivation of number which has put complete system of my office in shambles need to be addressed else self officially will be forced to approach the consumer court for loss of work caused and mental harrasment put through .
            Aug 14, 2020
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
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              P
              Prerna Kukreja
              from Chennai, Tamil Nadu
              Oct 25, 2014
              Resolved
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              Address: New Delhi, Delhi

              Hi This message is with regards to a bunch of problems that I had been facing while using the vodafone network. I have been a vodafone user since 4 years and I feel really dissatisfied with the issue.I tried ignoring all the issue but the inefficient service had forced me to really bring this to the notice . I am still hopeless considering my past exprience: 1) I got my prepaid number converted to post and then the long list of trouble began when the executive use to activate any plan over my number and calling back they use to say that since it was sother executive last time we are not sure, each executive guides you to a pplan differently and do not tell alll the features.. 2) some how I was dealing with ita and then they put my number in a list where I was not able to contact the customer care 3) again recently I requested to convert my postpaid number to prepaid- but i was so amazed that they raiseda deactivation request for my number.. I was forced to visit the vodafone care several time to get it fixed . without any confirmation from me the number was deactivated and all my outgoing service were stopped. I am not really sure how is this managed my the company but this is highly dissatisfactory at part of customer. 4) the problem does not ends here.. now again i am getting call from an executive that I have some pending due for the duration when my number is diactivated..They diactivated my number, put my number to uome rejection list and now asking for 800 rs for the diactivation duration.. Over the above I have not been able to connect to any executive... Can you please look into the matter and arrange for call with the executive so that i can get it fixed
              Dec 11, 2016
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Oct 27, 2014
              Vodafone India Customer Care's response               Hi Prerna Kukreja,

              We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1tB7ZmP

              Regards,
              Vodafone India
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                M
                Mowaseem Raja Waseem-raja
                from Hyderabad, Telangana
                Oct 24, 2014
                Resolved
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                Address: Hyderabad, Andhra Pradesh

                I had a CUG vodafone post paid copnection 3yrs ago and I was not ok with the Billing issues since begging.But when I finally decided to migrate from Post paid to pre-paid then all the Trouble started. And the complaint is # [protected]. They are just making me false promised the it will be done in next 48hours which had not happened yet. BackEnd say they called me to take confirmation Which is totally FALSE. And what confirmation they need when I said I don't want your post paid service and purchased a New Pre-paid SIM Card for what ?. Shame on Vodafone once a customer buys a Pre-pai SIM and again you need confirmation ( Actually they were begging on call to continue the Post paid services ). I think More to face ...after migration as well . And if this continues I'll switch to any different network.
                Dec 22, 2016
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Oct 27, 2014
                Vodafone India Customer Care's response                 Hi Mowaseem Raja Waseem-raja,

                Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1tB7Xvo

                Regards,
                Vodafone India
                View replies
                It's hilarious when Vodafone responds to a grievance in all politeness and humility - and then simply take you for a ridiculously psychedelic ride of painful customer service.

                Anyway - Looks like writing a review is NOT going to make ANY difference - as I can see thousands of people have given them lame ratings and reviews for issues similar to mine in different forums, with not a single response from their end.

                My problem - The worst kind of customer care experience ever. I moved out to US from Mumbai in September and wanted to change my postpaid blackberry plan to a minimum monthly rental (99/-) without any Blackberry services active.

                I have sent them more than 15 emails since October 14 2014 trying to request this in a manner that would MAKE SENSE to their dense bovine customer care reps - however till today - NO SUCH LUCK. The email is dressed in fake courtesy - and simply reflective of the truth that they just DO NOT read whatever the heck you wrote. It is bordering on a limit where it feels like they are just intentionally harassing me now and am VERY tempted to file a harassment case on them.

                Not only did they assure that they have changed the plan (after about 8 or 10 emails) - but they continued charging me 500+ for a blackberry plan I clearly requested them to cancel - and now they wont cancel a very clear cut request to cancel the plan with a response straight out of a mental agony scene:

                ++++++++++++++++++++++++++++++++++++++++++++++++
                Me :

                Kindly cancel the number 98202 ***** (Number masked for review) . Permanently.

                I have left the country permanently and not residing there any more. I am no more interested in continuing with Vodafone.

                Vodafone:

                With regard to your e-mail, we request you to please mention the full description of your query or request in order to process the same for the above mentioned Vodafone mobile number.
                ++++++++++++++++++++++++++++++++++++++++++++++++

                How much clearer can I get while requesting a cancellation of the number? Do they want to hear that "I am frustrated out of my skull with the incompetent and exasperating response and want to NEVER EVER hear from them again hence please cancel my number".

                Simply amazed at their overall ignorance towards customer care - Shame.
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                  T
                  Tanisha Bhattacharyya
                  from Ahmedabad, Gujarat
                  Oct 24, 2014
                  Resolved
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                  Address: Kolkata, West Bengal

                  Dear All, Vodafone has become such a fraud company. Last time just before the Dussehra, my 1GB 3G data got consumed withing only 5 days, while I used on whatsapp, not even FaceBook ( as I am not in it ). Now yesterday I had recharged it with Rs. 222/- and today I am left with Rs. 172/-. When I asked the customer care, they told me, I had downloaded DNLD-DWAP_WAL_0049_PPU_FUT00130 file at around 1:43 am last night, probably at my sleep. When several times, I tried to tell them, that I did not do anything such, the CC executive told me – that she can understand my worries and regret for the same, but cant do anything on top of it. This is really ridiculous, that a company like Vodafone is doing so much of Fraud, to make it’s living. However, can you please suggest any remedy ? Tanisha
                  Dec 22, 2016
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 27, 2014
                  Vodafone India Customer Care's response                   Hi Tanisha Bhattacharyya,

                  We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1v7x5q3

                  Regards,
                  Vodafone India
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                    B
                    Bharat_1
                    from Gurgaon, Haryana
                    Oct 24, 2014
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi

                    On 23rd October around 11 am Rs.50 as my balance has been deducted from my vodafone account as charge of videophone alert.But after talking to vodafone customer care i came to know that balance has been deducted by third parTy I.e. mydala.but i have not Subscribe any of this type of side.so i req you to please refuNd My money to my accoNt as soon as possible.Your reply is awaited.thank you
                    Dec 7, 2016
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 27, 2014
                    Vodafone India Customer Care's response                     Hi Bharat_1,

                    Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1tB7OYT

                    Regards,
                    Vodafone India
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                      P
                      pramodj49
                      from Hyderabad, Telangana
                      Oct 24, 2014
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh

                      I want to bring to your notice that, there is no Message offer on 23rd October, Though the CAP of 100msgs/mobile/day is existing. Moreover I also need also asked customer care on this. I asked them to add one day extra for My message offer, they said they can't do any of both. Why this is happening.. As customers we loose one day of our offer. This is not Correct right?
                      Jan 15, 2017
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 27, 2014
                      Vodafone India Customer Care's response                       Hi pramodj49,

                      Please share your current and alternate contact numbers with us in the following link. We will be glad to assist you. http://bit.ly/1tB7KYW

                      Regards,
                      Vodafone India
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                        H
                        Hari Kumar Yadav
                        Oct 23, 2014
                        Resolved
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                        Address: New Delhi, Delhi

                        I am having a vodafone no. [protected] . And I am facing a problem with this sim. I recently used this no. For roaming. I activated roaming pack of rs 32 . still Balance has been deducted from My sim. I again activated rs.5 roaming pack Two times. Still balance has been deducted. I am thinking of moving this issue to consumer Court.. And vodafone is providing a low standard Service. And it is cheating with people.
                        +1 photos
                        Jan 3, 2017
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 27, 2014
                        Vodafone India Customer Care's response                         Hello Hari Kumar Yadav,

                        We did not get any response when we called 9****1***2 at 5:35 PM hence we'll call you back in a short while.

                        Regards,
                        Vodafone India.
                        Verified Support
                        Oct 30, 2014
                        Vodafone India Customer Care's response                         Hello Hari Kumar Yadav,

                        Please provide us an alternate contact number since we were not able to reach you when we called 9****1***2.
                        http://bit.ly/1rYcZOa

                        Regards,
                        Vodafone India
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                          V
                          vamshi_vth_u
                          from Hyderabad, Andhra Pradesh
                          Oct 23, 2014
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh

                          I have been loyal to Vodafone from last 7-8 years and never complained about the billing and other charges. It is first time I raised the valid and genuine concern for some unreasonable download charges and they are not at listening to the voice of customer. They have charged me for some download activity on the night of 08/10/14 and no one was using the phone at that time. Infact, I even don’t know the meaning of those packs. 08/10/14-23:47:46 hello1_tvallsouth_ 00 99/-
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            S
                            sunilmohanto
                            from Delhi, Delhi
                            Oct 23, 2014
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                            Address: New Delhi, Delhi

                            Today your company deducted Rs.32 from my account without any information. i contact your customer care Sh. Rakesh Kumar and then Sh. Dharmveer attended my call but they didn't have any valid response. they said that i have activates roaming facilities but it's false information i have not used keypad of *32# kindly return my amount otherwise i will have to go to TRY/CONSUMER COURT and i am also thinking to PORT out from your company to airtel
                            Vodafone India customer support has been notified about the posted complaint.
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                              A
                              amar9999
                              from Hyderabad, Telangana
                              Oct 23, 2014
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              my number is [protected] & [protected], i got a call for bill payment and the telecaller said kindly pay the bill to us not on vodafone store..i agreed and said to send person but no one have come to me for bill collection and again some other agency after 5 days calls up and say kindly pay bill to us pls dont pay at store...because of this my both number got barred due to non bill payment and after requesting for some waiver...some other person calls and say he has waived 500 on each number...but still no have come to take the amount and 500 is not waived...kindly look this matter and call on alternate number [protected]
                              Jan 15, 2017
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 28, 2014
                              Vodafone India Customer Care's response                               Hello Sir (amar9999),

                              Please let us know a convenient time between 9 AM and 6 PM to contact you as we weren't able to reach you on your number 8****0***3 at 1:02 PM.

                              Regards,
                              Vodafone India
                              View replies
                              No one has contact till now...kindly call on [protected]...if you want all the payement...to be done...
                              Reply
                              Kindly call me around12:00pm to 6:00pm...regards amarnath
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                                A
                                A MOHAN RAO
                                from Bhubaneshwar, Odisha
                                Oct 23, 2014
                                Resolved
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                                Resolved

                                Address: Khordha, Odisha

                                My son mr sandeep kumar, presently 2nd year student of m. Tech in iit-guwahati (Assam). He is having sumsung mobile phone with dual sim card facility. In which he is having 2 sim cards with
                                [protected] of orissa number and [protected] of assam number.

                                During his visit to arunachal pradesh - he lost his mobile. I have contacted vodafone care no - 111 for odisha from [protected] of vodafone orissa at around 12.00 noon on 24.10.2014 - miss madhusmita attended the call and resfused to block the orissa no - [protected].

                                Immediately i have contacted vodafone care of assam - [protected]. The person who has attended the call from my phone - [protected] of vodafone of orissa. He assured to block my son's assam no - [protected]. This should be what i have expected from vodafone.

                                Again at around 12.05 pm 24.10.2014 from [protected] of vodafone i dailed 111 one girl attended the call even after explaining everything. She also refused to block the cell number.

                                It is very suprised that - there is no jsutification for resufing for blocking the number
                                This call is recorded in my mobile - i can produce you recording version.

                                Please block both the number of my son immediately - to avoid any future complications
                                After returning from arunachal pradesh he will apply for duplicate sim card from guwahati assam.

                                Please take appropriate steps agai9nst both the girls for their non cooperation.
                                And guide me the procedure for obtaining duplicate / replacement sim card for orissa and assam numbers.

                                A mohan rao, [protected] mohan.[protected]@bankofindia.Co.In
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
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                                  G
                                  Gaurav003
                                  from Thiruvananthapuram, Kerala
                                  Oct 23, 2014
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  hello, my vodafone mob. no. [protected] i got deduction of my account balance for no cause from vodafone mobile. when i browse the internet on my phone it automatically redirect to a site and activate the services, then i get charged for rs. 30 sometimes rs 11 like that i have been lost 50 to 100rs in this. and when i call them and register complaint they didnt give me a refund like they dont care. their customer care exicutive dont cooperate with customers nicely. this vodafone company is making a durt in india. they deduct the balance for not giving any service and making billions of dollars. bloody uropean company.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    N
                                    nsjadaun
                                    from Mumbai, Maharashtra
                                    Oct 22, 2014
                                    Resolved
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                                    Resolved

                                    Hello sir my name is nagendra singh my mobile no. is [protected]. I am suffering from internet problem. The speed of internet is approx 2 to 8 kb/s. I had earlier complained on this but i found no any solution on this big problem. Kindly do the hopeful and needful on this.
                                    Dec 4, 2016
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 28, 2014
                                    Vodafone India Customer Care's response                                     Hello Nagendra Singh,

                                    You were not available when we called you on the number you shared at 9:30 AM hence request you to provide us your alternate contact
                                    number.

                                    Regards,
                                    Vodafone India.
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                                      maheshwari sales
                                      from Jaipur, Rajasthan
                                      Oct 22, 2014
                                      Resolved
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                                      Resolved

                                      Address: Jaipur, Rajasthan

                                      I HAVE VODAFONE POSTPAID NUMBER [protected] . I AM FEEL LOT O[censored]PSATE TO HAVE THIS SERVICE PROVIDER . SO POOR SIGNAL / PHONE DISCOONECT/ SERVICE BARRED / AND ALL TYPE OF BAD EXPERIENCE I GOT . I PAYING BILL FOR THAT FOR THREE MONTH, WITHOUT USING PHONE .
                                      Dec 21, 2016
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 28, 2014
                                      Vodafone India Customer Care's response                                       Hello Sir (maheshwari sales),

                                      There was no response when we called your number many times. We require more details of your concern, pls share an alternate number and a suitable time to contact you for the same.

                                      Regards,
                                      Vodafone India
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                                        ganga vishnu eli
                                        from bangalore, Karnataka
                                        Oct 22, 2014
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        I have a vodafone postpaid connection [protected]. In the monthly bill for the period Oct 2014, I am charged Rs.99/- under an item "download". When I called up the customer care, they said a file has been downloaded named hello1_tvalls****** for which Rs.99/- were charged. When I asked them what this file is, they had no idea. They said it could have been a chargeable item which I may have downloaded from a website. However, I did not download anything that was chargeable to my carrier. I have a 3G datapack of 1gb, and my data limit had not exhausted. I am sure they are over-charging me.
                                        +1 photos
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Vodafone India customer support has been notified about the posted complaint.
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