Vodafone India Complaints & Reviews

I recharged mobile no. [protected] for Rs 350/- on 27.10.2014 thru Net Banking - Corporation Bank. The amount has been debited but the mobile has not been recharged. Could you please examine and help ? Mendiratta [protected] t.[protected]@licindia.com

I have taken up a plan of 149 per month. I had got a 1gb free 3G data. When I consumed more than 1Gb, they charged me at atrocious rates. 1. They did not informed me that I have consumed 1Gb free data 2. They did not even bothered to stop when my bill crossed my credit limit of Rs 1500 3. They did not stopped me from accessing internet as they wanted to charge me a huge amount 4. As they have already stopped my service, When I asked them to stop my rental they denied to stop. Why should I keep paying rental when they have stopped my service? My cell number is [protected]

Hi i am jaydip gadhvi. I bought corporate plan of vodafone before four months. I paid my bill regularly. Last month i got two messages for my bill payment. When i contact them they said we change bill cycle. So two bill generated. I called to customer care and i personally visit store for this problem. But they did not refund my money back.

Hello Vodafone India, I am pleased to bring to your notice about your pathetic customer care/call center who has disconnected my 10 calls about asking information about Mobile number portability. If this is the service you are showing us before porting in to your network, then I would request you to provide a disclaimer about it. I am really disappointed with the way your call center caters to requests. If you care about people like me then first train your guys to respond to potential and present customer request.

Offer Not Activated after recharge, I have got a msg likewise below "Recharge with Rs125 Get Unlimited 2G Data/28Days Instead of 550MB/18Days.Dial *121*7# to activate" Continuously for 3 days, so i regarded with Rs 125 but after that i got only 550.Mb Data for 18 days, i called to customer care for six times, they gave me the complaint number and told me to wait for 48 hours, but now they blocked my number in customer care

Vodafone has bee deducting Rs 99 for 2 consecutive months under section mydala deals and when raised a call for complaint, they simply say that it was due to my downloads but I have never downloaded or even visited that site. I got 2 sms saying i purchased some voucher for visit to singapore from mydala but I have no idea about it!! This is absolute fraud and the customer care isn't responding well too. I have bared loss of Rs200 so far and they are not even aying that next billing cycle owards thos will not happen. How do I stop this deduction from my next billing cycle?

This is regard to the number [protected].I had my bal Rs 104..last night...but whn i chcked it in morning it has been deduced to 4 rs...i don know why these kind o[censored]nnecessary things happening...Whn i called them askin abt da same..dey r saying dat i ve accessed some sites which dey had costed me...but i have 5 gb data in my number now also...how is this possible...i think the company cheated me...plz justify this...this is a case of fraud..

I had logged the Complaint a month ago with complaint no: and since then I had been asked to not make any outgoing calls, since then I'm getting False promisses from Customer Care dept that it wil be completed with in 24 hours. The Major problem with Customer Care dept is, 1) They are not in Sync with Back end team who does this migration. 2) They don't update there data bases & we have to start from begning to explain each & everything. Backend will do Migration only after Douple confirmation with requestor, *** Now here they Trick, Firstly they will try to Convince you at least 10 - 20 time and we don't agree thye will close the Request with comments. < We tried reaching user, but due to Non Availibliety > What a Bogges comment it is as they may try reaching again, user don't picks the call

Hi Team, Please help me. Vodafone is deducting chanrges Rs 75 for some MyDala service which i did not avail in the VAS. Infact I have not enabled any VAS. I have only enabled 3G internet service. When checking with customer care they told they can not do anything on this and there is no way to stop this.

To, The Nodel Officer Vodafone Mobile Service Subject : Postpaid Mobile No.[protected] Dear Sir, It is very unfortunate that you have changed teriff plan without informing me and have charged higher bill. It comes within the definition of offence of cheating & criminal breach of trust punishable under Indian Penal Code. It also comes within the definition of ‘deficiency of service’ under Consumer Protect Act. I was compelled to make a request of porting the above mobile number. You have received above request and have sent me a msg at 18.50 hours on[protected]. By above msg, you have informed me that Porting Request No. is VW265892 dated 16 October 2014. You assured me that you would port the above number within 96 hours, but you have not ported my mobile number till date. You have hold my mobile number with the malafide intention to harass me. It is not only ‘unfair trade practice’ but also violation of directions &amp; guidelines of Telephone Regulatory Authority of India. It is blackmailing tactics to charge higher bill amount to you are entitled. Neither my relatives and friends could wish me on the occasion of Depawali, nor I could wish them due to your holding of above mobile number as you stopped working of service on the occasion of Depawali with the malafide intention to harass me. You are liable to pay compensation to me Rs.500/- per day for mental agony and harassment since[protected], and also liable to refund access bill amount charged by you by changing the plan without informing me. Therefore you are advised that to port my mobile number immediately and to pay aforesaid compensation and to refund my access bill amount, otherwise I may take legal action as per law. Harish Kumar Goel

on 29th oct 14 i was using net but i did not press any link for which i should be charged. unnecessary 20 has been deducted from my main balance. when i come back from my job and checked the balance, i call cuctomer care and told them to return my money they have not returned my money by saying that it is of one day before. i request complaint cell to help me out in this matter and returne my money with a punishable charge to vodafone j

With so much of grief I need to submit my complaint against vodafone that I have purchased vodafone sim with mobile no [protected] which I turned to postpaid one, after a year agian I changed into prepaid after paying my current bill of that moment but when I demanded back my security money back then vodafone dealing head at sector 27 -D chandigarh has said that this security money you will be getting through cheque that to by post through vodafone headoffice, but till date no such cheque I have received and company representatives daily time and again used to text and call me to use pre paid services of vodafone . How come company can expect me to use their services if they got a tendency to ruin the comman man. Hope soon I'll be in the position of my dues back.

I have two post paid connection [protected] and another number with corporate plan. For this number previously I was getting wrong bill for Internet usage. So I wanted to migrate this two connection from post paid to pre paid and I went to the Vodafone, Saltlake, Sector V store, Kolkata. There the Vodafone guy forced me to stay with Vodafone and He promised me for that Vodafone wil give me 750 MB free data usage per month. I disagreed then they advised me that for my this number [protected] they will deactivate the Internet service totally and for [protected] they will give the free data. 31st July, 2014 I got a message that the Internet service has been deactivated for my mobile number [protected]. Then fro the August month I was facing same problem for my another number but for [protected] this issue was resolved. For last two months I paid more than trice of my current plan that is IBM_299 corporate plan. Again I complained to Vodafone, mailed to them and this month I got around 336 for my another number but for [protected] got the wrong bill with data usage charge. Though I deactivated the internet service and haven't tried to activate how Vodafone could generate the charge for data usage. I called them the agreed with me that my intrenet service has been deactivated since 31 st July but as the bill has been generated so I have to pay for this. Please look into this issue.

To whomsoever it may concern Today (29/10/2014) a Guy (rowdy) stood in front of the my house and was screaming for my name when I was not home and when my family members asked what is the matter he mentioned them that I need to make the Bill payment of 2600, for which I have not used after knowing I was not home the person called me and when I asked him to check the case history of the interaction I had with the reps from Vodafone the Person said I WILL SEE YOU TOMORROW after I get the details. And when I called the Customer care they said that the number is in suspended mode and not deactivated when I said that I did speak to the reps over the PH and the reps from the Vodafone store they said that the amount will be waived OFF and the number will be deactivated automatically and I was shocked to hear that they don’t have any records of the interactions made by me . So I spoke the TL of the customer care and she said that she will raise a request to waive off the amount and advd me to send a mail to deactivate my number (which is have done) and she asked to wait for the next 72 hours to check if the amount will be waived off and the number will be deactivated . I am member of Vodafone since the day of Hutch and I never faced this king of humiliation and torture from any One . Extremely D-Sat, I am not mentioning my number as they have a option to call and disturbed me Waiting for the response from TL if it is not in my favor then I will spot out the names of the Tech and the Rowdy guy his boss name

I have purchased vodafone 3G prepaid simcard for my new smartphone Panasonic P81 in September 2014 from their PUNE camp main office. However the receiving signal is not continuous. it stops in between. Because of this too much time is taken to open the internet. Frequently this happens. other point is when I open sim management in the mobile to type mob mobile number; the phone replies unsuccessful. However when I used idea simcard without any fuss the number shown automatically. I have not even typed the numb number. Why this fault occur with Vodafone simcard? is the card faulty?. if it is so; can Vodafone company will replace it free of cost?. please reply.

Sir, I am using postpaid number is [protected]and my CUG plan is of Rs. 299 but i had asked for CUG plan of marwadi education foundation CUG plan with monthly rental Rs. 75 which is a plan allotted for the employee of my working institute. its a clear mistake form the postpaid office representative and they are denying to accept their mistake. The contact person from the vodafone side are: Mr. Sailesh -[protected]- Vodafone Store-Marwadi Education Campus, Rajkot Mr. Kamlesh - [protected]- Vodafone Store- Yagnik Road, Rajkot. Mr. Mayur- [protected]-Vodafone Store- Yagnik Road, Rajkot. Eager to hear positive response from your end. Mr. Hitesh Nimavat

Vodafone is worst network and takes my amount oftenly with out any proper reason...i disappointed with them...i asked to customer care service and only half of the amount is only reduced...its 2g network speef in my area is also very worst...i oftenly complainted against it but no use...

Dear Sir, Mere pass vodafone walo se call aaya tha, Prepaid to postpaid connection ke regarding. And us time time unhone plan achha btaya tha phir paise lene ke baad mana kar diya, aur mera number activeate nahi kar rahe hai, aur naa he paise refund kar rahe hai. plz help me THanks Prabhakar [protected]

Sir/ Ma'am My vodafone Mobile no. [protected] Name Kiran Verma 76, Shakti Nagar Airport Indore M.P. Please send me my incoming call detail from 1 September 2014 to 25 October 2014 send me details above mention period. Kindly make it as soon as possible on my email id, my Email ID:- verma.[protected]@gmail.com...

sir/madam, here with we were a long term user of airtel for more than 10 yrs. oneday vodo person talked reg vodo M/s varsha communication, anna nagar, madurai. (Mr.kannan and Mr. ganesh) asked for an appoinment and came they gave lots of commitments and schemes with their promise we switched over from airtel to vodofone, but they doesnt keep up their promise and the bill came from the day 1 bill received we were calling M/s varsha communications and their persons and also vodofone persons to clear the doubts and to clarify their commitments. There is no response from ur side as well as from ur stockist in this condition we have been cheated by vodofone company as well as by their stockist u r least bother about this happy to have u people also am in my business my out going was barred i am meeting a heavy loss in my business i have to look after a lawyer to put a case. i have records to file a case. also i have planned to switch over again to airtel thanks for ur good response ur stockist ph no is [protected], [protected] regards murugan [protected]