Vodafone India Complaints & Reviews

The issue has been resolved for now. Thank you :)

I have been receiving popup flash messages from vodafone saying: "Session Date DD.MM.2014 Last Session Cost: 0.XX INR Volume Consumed: 0.XX MB" My mobile data service is off and i will use only WIFI. My mobile # : [protected]

I have been receiving popup flash messages from vodafone saying: "Session Date DD.MM.2014 Last Session Cost: 0.XX INR Volume Consumed: 0.XX MB" My mobile data service is off and i will use only WIFI. My mobile # : [protected]

I have similar problem. In my case the bill could not be delivered at my current resident, as I went to native because of diwali holidays. They have totally suspended my connection. They had collected all documents before doing MNP, they should learn from airtel or idea how to take care customer problem. The customer care team use " process word" as a hiding stone. My holiday was totally spoiled because of vodafone.

Welcome to Vodafone Chat !Thank you for your patience, a Vodafone Service Desk Agent is now available.{Rakesh}hi{Aarav}Good Afternoon! I am Aarav. How may I help you? {Rakesh}I have called the vodafone customer care of kerla at 12.00pm{Aarav}okay Sir.{Rakesh}somebody heard my complaint and said she is transfering the call to the specific segment head and i am still on hold for the last 25min{Aarav}Sorry for the inconvenience caused to you. {Aarav}I can definitely help you with that{Aarav}Are you inquiring for the same number: [protected]? {Rakesh}I was using a vodafone connection no [protected]{Rakesh}Requested to cancel the connection in the month of June{Aarav}Okay Sir.{Rakesh}paid 1914 for 0 usage{Aarav}Sorry for the inconvenience caused to you. {Aarav}Shall I take a request to deactivate the number?{Rakesh}I have send the request to cancel from june onwards{Aarav}Yes Sir.{Rakesh}I am shocked to know that the number is still actine and it is gererating bill in my name{Aarav}For the privacy of your account, I need to ask you a few questions, before I proceed. May I know Your Date of Birth ( Date/Month/Year ) and Email Address/Alternate contact number registered with us?{Rakesh}14/05/1983{Rakesh}[protected]@gmail.com{Aarav}Thank you for the information. {Aarav}Sir, in june there was a request to suspend the number.{Rakesh}yes{Rakesh}Have you suspended?{Rakesh}I am getting bills {Aarav}No Sir.{Rakesh}Hi, I was using a vodafone connection with the no [protected] for last 2 and half years. I lost the sim and phone in the month of June 2014 while travelling in Hyderabad. I requested Vodafone stores in Cunningham Road, Bangalore to deactivate the number in the month of June and they said they are helpless as the number is from Kerala. I contacted Vodafone Customer care number and requested for a deactivation and cancelation of the number. After that I received a bill for 1900 with 0 usage and was deducted from my account. I contacted the Vodafone care again and they said it will not happen again. After that everymonth I am getting vodafone bill and my alternate number which was given when i took the connection is getting continuous calls for bill payment. When ever I am clling the customer care for solving this issue, they will transfer the call to somebody who never pick up the call. Please help{Aarav}Okay Sir.{Rakesh}What is the help you can do on this{Aarav}Sir, you want to deactivate the number right?{Rakesh}yes{Rakesh}I will not pay anything which i have not used{Aarav}Shall I raise a request for it>{Aarav}Then our team will call you.{Rakesh}call my number [protected]{Aarav}Sir, I will mention this number in the request.{Rakesh}please send a mail to con firm that you have received my complaint{Aarav}Sorry Sir?{Rakesh}Y?{Rakesh}If i contact the customer care again, they will tell that ithey dont know{Aarav}Sir, that is what I am saying, I can raise a request for deactivation.{Aarav}Please confirm if you are online? {Rakesh}the person i have contacted in june to cancel the connection also told the same thing{Rakesh}you are saying it is still cont deactivated?{Aarav}Sir, this time your number will be surely deactivated.{Rakesh}please do that{Rakesh}how will i know tat?{Aarav}Okay Sir