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Vodafone India Complaints & Reviews

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Updated: Dec 31, 2025

Complaints 27135

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9564

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17571

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Address: Mumbai City, Maharashtra

My name is Pankaj Shinde and my mobile no is [protected] VODAFONE given me promotional offer 2 months 3G data at Rs.225 and after two months they have charged as per their default plan even though I confirmed with customer executive that i want my 99/- plan rental for internet from 3rd month at the time of activation of this 3G plan for 2 months. Earlier also when i activated this for 2 month that time they have activated my rental 99/- plan for Internet from the 3rd month then why not this time??? Now they are telling me that the bill is right and you have to pay this 2188/- bill, but according to me they are cheating on customers by giving this 2 months promotional plan they charged huge bill from 3rd month. I already confirmed with Vodafone callers about this even though this happens. Please co-operate as waiting for your prompt reply.

Dec 2, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2014

Vodafone India Customer Care's response Hello Pankaj Shinde,

We'll call you back in a short while since we did not get any response when we called your number.

Regards,
Vodafone India

Verified Support

Oct 22, 2014

Vodafone India Customer Care's response Hello Pankaj Shinde,

Please provide us an alternate contact number along with the best time to speak to you since we did not get any response from your end when we called your number. http://bit.ly/ZGfHA7

Regards,
Vodafone India

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Address: Chennai, Tamil Nadu

Hi Team, Please help me. Vodafone is deducting chanrges Rs 99 for some MyDala service which i did not avail in the VAS. Infact I have not enabled any VAS. I have only enabled GPRS services. When checking with customer care they told they can not do anything on this and there is no way to stop this.

Dec 25, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2014

Vodafone India Customer Care's response Hi

Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1wjgl1t

Regards
Vodafone India

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Address: Bangalore, Karnataka

Dear Sir / Madam, This is to bring your notice that I have tried to recharge my vodafone prepaid mobile no [protected] on 10th Oct'2014 through my wife's ( Bandita ) SBI net banking for Rs 500 /- But unfortunately recharge did not happen but Rs 500 has been deducted from Ac/ But now Vodafone customer care is refusing about the transaction and they are telling me that no amount has been deducted . Kindly Guide me . It is really absurd and cheating on customer by vodafone . I want justice and my money back . Transaction details -- SBI Ac Statements copy of My wife Mrs Bandita Kabiraj Account Name : Mrs. BANDITA KABIRAJ Address :1823, HILAL NAGAR, MASJID ROAD 10TH CROSS, 3RD BLOCK, HBR LAYOUT, NEAR BDA COMPLEX, BANGALORE-560084 Bangalore Date : 17-Oct-14 Account Number :_[protected] Account Description:SBCHQ-GEN-PUB-IND-NONRURAL-INR Branch :KACHARAKANALLI Drawing Power :0 Interest Rate(% p.a.):4 MOD Balance :0 CIF No. :_[protected] IFS Code :SBIN0007988 MICR Code :_[protected] Nomination Registered :Yes Balance on 10 Oct 2014 :16, 799.00 Start Date :10-Oct-14 End Date :17-Oct-14 Txn DateValue DateDescriptionRef No./Cheque No. DebitCreditBalance10-Oct-1410-Oct-14 TO TRANSFER-INB e-RD---RD[protected]IW12640237 TRANSFER T5, 000.00 11, 799.0010-Oct-1410-Oct-14 TO TRANSFER-INB Vodafone VODAFONE Payments--ASBI[protected]IG00BDVVE2 TRANSFER TO500 11, 299.0010-Oct-1410-Oct-14 CSH DEP (CDM)-Cash Deposit in CDM-- 12, 000.0023, 299.0015-Oct-1415-Oct-14 TO TRANSFER-INB ---SI00465714II17633934 TRANSFER TO 3385, 000.00 18, 299.00 Regards, Asish Chakraborty Bangalore ( M ) [protected] / [protected] [protected]@yahoo.co.in

Vodafone India customer support has been notified about the posted complaint.

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Asishchakraborty

Oct 17, 2014

Consumer forum should resolve this issue immediately

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Address: Lucknow, Uttar Pradesh

Vodafone deducted my Rs99 on the name of activating some mydala service without my concent when i called customer care they got no answer and didnt responded satisfactoril. i want explanation why does such things happen again and again when TRAI regulations are soo strict how these companies dare to do such things. plz do something

Jan 15, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2014

Vodafone India Customer Care's response Hi

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1wjgthj

Regards
Vodafone India

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Address: Mumbai City, Maharashtra

I am getting vodafone postped in 15 /09/2014 im kandiwali (west) Mumbai, Maharashtra. My service no active and company sending me bill in 7/9/2014 to 6/10/2014 so what a funny. Vodafone u are smart and public is foolish.. Please don't stress me and please active my my card and sending me bill ok...

Dec 25, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2014

Vodafone India Customer Care's response Hello Pramod,

We were not able to speak to you when we called your number hence we'll call you back in a short while.

Regards
Vodafone India

Verified Support

Oct 22, 2014

Vodafone India Customer Care's response Hello Pramod,

Please provide us an alternate contact number along with the best time when we can speak to you since we were not able to reach you when we called your number. http://bit.ly/1wjgIc4

Regards
Vodafone India

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Address: Mumbai City, Maharashtra

My number is [protected], Name - Ganesh Dhawan & relationship number - 8.11583532.00.00.100122. I ported out of Loop & got Vodafone 2 months ago & i spoke to the guy over the phone on[protected]. He told me that the plan is an NCR employee offer as i work for NCR India Pvt Ltd. The plan was 200 Local Min 200 Local txts CUG free & 1GB of 3G Data for rs 250. when i agreed for it he informed everything will be the same & will start exactly on the day the sim card will be activated. But when i started using it i wasn't getting a speed of 3G so i called cust-care & Complained about the same its at that time i came to know the 3G was NOT ACTIVATED & i was getting CHARGED as a regular charge which is expensive if you compare it with the plan. It was already more than 25 days that i used the internet & so the bill was higher. Its then that i activated the 3G & started using it but by then i was ready for this dispute as i knew you guys would send me a bill higher than what i'm suppose to get. This conversation i had with the Customer care Agent should be in your CRM. Please check for it. When i received my bill & saw the charges to be high i went to the Vodafone Gallery which is at Prabhadevi signal Opp to Maratha Udyog Bhavan. I complained about the same to them & they informed me to send an email to corporate.[protected]@vodafone.com so i sent an email to them about the same. Also i mentioned the email on the website www.vodafone.in but didn't get any response. After 3 days i get a call from the complaint's department & he listened to what i had to say about the issue, & he told me, "he will look into the matter & will speak to the Senior & get this sorted as its not your mistake & will CALLBACK IN " 10 " MINUTES!" after that Until Today i haven't received a single call from HIM or anybody else. So if i was promised of something & if that wasn't done or delivered by YOU then why do you think I should pay for it ?? You guys promised me that everything will start automatically so i don't have to call again, & now you want me to pay for it ?? You guys have LIED to Me & PROMISED me of things & DIDN"T DO IT & WANT CUSTOMERS TO PAY FOR IT. If you want me to continue with that number or if you want me Pay the bill then I want you to waive off the charges & send me a Fresh Bill with the actual charges that i have used. If that's not done then i will not pay the bill. Either fix this problem or else make sure nobody comes to My House asking for the Bill Payment. And if i don't get any response of this email then i guess you guys don't care about customers instead just want to make money by looting people. thank you Ganesh Contact : [protected].

Aug 14, 2020

Complaint marked as Resolved

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Address: Kolkata, West Bengal

I went to a Vodafone store to transfer the name of a pre paid sim card which was in my mother's name to my name.They asked me to get an affidavit from the court in my mother's name that she wants to change it to my name.I went to the court with my mother and got the affidavit done, now when i went back to the vodafone store they were now saying no they need an affidavit in my name stating that I take the responsibility of the sim card.They...

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Address: Hyderabad, Andhra Pradesh

Hello I am Ravi kumar and my postpaid number is [protected]. This is regarding my last month's(Sept-2014) bill, in the bill i have been charged RS99/- for downloading "hello1_tvallsouth_". But actually i don't know what is this and i have never heard about this and moreover i have never downloaded such things. Need an explanation, why did you charge money for the un downloaded thing? Please do not send me the date and time of download, i have already had a vodafone live chat. Please reduce this amount from my bill. Thanks and Regards, Ravi Kumar Vusa

Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal

Dear sir I have the postpaid vodafone number- [protected]. There is always a big problem of not getting my bill and call details neither in soft copy nor in hard copy. but I always make payment according to sms on mobile due to fear of late fine. But this time I have not got my bill and call details since 5 months. And sms is showing so much huge amount for payment. For the same reason I have not paid for 2 months. Because its my right to know that what is my call details so that so much amount of bill is showing. I try to get my duplicate process, but there were so much lenthy process and time for wait. since i am employee o[censored]nion bank of india thats why i m facing your vodafone problem otherwise i will cut this number. So i request you to please make me available my due bill and call details at least of last three months so that i continue this number.

Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi

Amount of Rs 99*3 has been charged by vodafone on the name of mydala without any information and permission. I talked to cust. Care bt they said it started by mydala. com on my vodafone number for which they have deducted Rs 99 three times falsely without even asking or taking my consent, i never opted for such kind of any services and when i called on themydala. com number they are saying i have clicked from my cellphone on the ad but before doing any deduction or anything else relating to any transaction why it has not been ask.?!? I want my money back.

Dec 20, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2014

Vodafone India Customer Care's response Hi sanjeevncst,

We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1t4x9LM

Regards,
Vodafone India

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Address: Chennai, Tamil Nadu

Dear sir, We are inform you that there is no network signal in our inside the office. We are facing so much inconvenience due to that reason. We registered the complaint for several times to concern person, but there is no proper action from his side. This issues will be repeated sorry to say that, we change your network so please take this issue as serious and recover this problem as soon as possible. Total Using CUG numbers- 12 ( vodafone) Thankls and Regards, Rammana. S.R Planning Engineer, Cornerstone Foundations Pvt Ltd, Selaiyur, Chennai- 600073

Jan 5, 2018

Complaint marked as Resolved

9786570680 [email protected]

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2014

Vodafone India Customer Care's response Hi ramanical,

Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1wjgh1A

Regards,
Vodafone India

Jan 05, 2018

Updated by ramanical cal to this num.[protected]

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Address: New Delhi, Delhi

Hello sir/madam, I had recharged my no.[protected] with Rs.655/- on 30th july 2014. But the internet 3G pack was never activated. I talked to the senior customer care service official for many times since then who told me that it was a technical problem of vodafone, so my 3G net pack worth Rs.655/- would be activated, or else the amount would be refunded to my main account. I previously contacted vodafone through email, but to my utter disappointment, I have not been given the value refund on my no. mentioned above. So, I would request you give me the deserved service as a vodafone customer. Please consider that I cannot afford to lose Rs 655/- solely due to your fault. So, please let me have the service worth the money. Thank you.

Dec 10, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2014

Vodafone India Customer Care's response Hello Sir,

We'll call you back in a short while since 9****1***9 was switched off when we called at 5 PM.

Regards,
Vodafone India.

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Address: Bangalore, Karnataka

I have been receiving popup flash messages from yesterday from vodafone saying: "Session Date DD.MM.2014 Last Session Cost: 0.XX INR Volume Consumed: 0.XX MB" My mobile data service is off and i will use only WIFI. My mobile # : [protected]

Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

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Ashok.tmm

from Bengaluru, Karnataka

Oct 25, 2014

The issue has been resolved for now. Thank you :)

M

Madhuri.inakollu

from Bengaluru, Karnataka

Oct 25, 2014

I have been receiving popup flash messages from vodafone saying: "Session Date DD.MM.2014 Last Session Cost: 0.XX INR Volume Consumed: 0.XX MB" My mobile data service is off and i will use only WIFI. My mobile # : [protected]

M

Madhuri.inakollu

from Bengaluru, Karnataka

Oct 25, 2014

I have been receiving popup flash messages from vodafone saying: "Session Date DD.MM.2014 Last Session Cost: 0.XX INR Volume Consumed: 0.XX MB" My mobile data service is off and i will use only WIFI. My mobile # : [protected]

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Address: Anand, Gujarat

With lots of reluctance and a heavy heart, I am writing this letter to you. This is regarding a formal complaint against Vodafone employees named Rupang, Azaz and Pritesh, sitting in Vodafone Store of Anand District, Gujarat. I and my family have been using the Vodafone post paid connections for last 10 + years. Today I went to vodafone store for changing plan to my sim and these three employees used filthy kind of language to me and talked in a very rude manner with me. They wastes time with girls and are wasting valuable time of other customers. These employees were addressing me in a singular ascent which seemed me very insulting. People like these employees must be kicked out as they are spoiling the reputation of company. I was there with all my original documents and than too I was told to do things by my own. Why are the vodafone stores for? I am just planning to close the connection of all members of my family and will go to better service providers. My name is Bharat Bharvad. I am the business man and having my own agency. My contact number: [protected]. kindly look into the matter.

Vodafone India customer support has been notified about the posted complaint.

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Address: Chandigarh, Chandigarh

My name is vinay .my number was [protected] now this time suspen by vodafone company.I have received wrong bill genrate according internet usage.that time I had complaint abou wrong bill genrate.I have already active unlimited internet pack.and I want about me I know how to use internet beacuse I m allready software engineer.I know about internet .I have companies about wrong billbill.but they said me they ll resolve my issue butbut wiout any information my number was disconnected.plz resolve my issue .now I m using this number [protected]

Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka

Dear sir, madam, My self varun.a and mob number is [protected] I took a corporate sim of vodafone with monthly plan of 499+ taxes which included 1.5GB of 3G and 2.5GB of 2G, But i when ever i on my 3G data the whole of network used go off, so even tough i paid for 3G network i was able use only 2G data in my phone. And regarding which i have called to customer care several times and my problem was never resolved.They used ask me call from alternative number and when i did that they kept my call on hold or disconnect the call when i tell my issue.Also i sent them a mail asking for them change the plan but no one reverted as if now.I am very disspointed and embarrassed with the service they are providing. So i kindly request you to resolve this issue and provide suitable amount of compensation for the same from the company for my precious time and irritation, Hoping for positive response.

Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

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Address: Jalaun, Uttar Pradesh

Dear Sir, I am a regular customer for vodafone number [protected] from lat 8 years. but presently my current sim is registered to other customer while I am using the same. now from last two days I am continuosly following the vodafone store to get the sim activated. but till now I have not received the same. Pls look into the matter on urgent basis. Rgds Anil Kumar Singh Rath road Indra nagar, Orai 285001

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Address: Thiruvananthapuram, Kerala

Dear sir, Recently ported from airtel to Vodafone, number [protected], my connection has been suspended from today morning without notice, checked with nearest Vodafone store received the information regarding the last company bill payment pending. But airtel had received the cheque of pending amount last month without they produce any bills, requested the bills on time but they neglected so dishonor the cheque, three days before I talk to the concerned person from airtel and will give the next cheque on 25 th October as they agreed. But as a customer from Vodafone I never expect this kind of attitude towards a premium customer like me who is ported from a big network like airtel. And moreover I tried to contact customer care a lot of attempt with my next number [protected] but not connected with the customer care executive, totally fed up with this attitude from Vodafone cleanup the pending bills and wish to migrate some other good network in lack of solving this issue with in a time frame . Vimod kumar Kerala [protected] [protected]

Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

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Mrinal Chakravarty

from Pune, Maharashtra

Nov 18, 2015

I have similar problem. In my case the bill could not be delivered at my current resident, as I went to native because of diwali holidays. They have totally suspended my connection. They had collected all documents before doing MNP, they should learn from airtel or idea how to take care customer problem. The customer care team use " process word" as a hiding stone. My holiday was totally spoiled because of vodafone.

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Address: Bangalore, Karnataka

Hi, I was using a vodafone connection with the no [protected] for last 2 and half years. I lost the sim and phone in the month of June 2014 while travelling in Hyderabad. I requested Vodafone stores in Cunningham Road, Bangalore to deactivate the number in the month of June and they said they are helpless as the number is from Kerala. I contacted Vodafone Customer care number and requested for a deactivation and cancelation of the number. After that I received a bill for 1900 with 0 usage and was deducted from my account. I contacted the Vodafone care again and they said it will not happen again. After that everymonth I am getting vodafone bill and my alternate number which was given when i took the connection is getting continuous calls for bill payment. When ever I am clling the customer care for solving this issue, they will transfer the call to somebody who never pick up the call. Please help

Dec 19, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2014

Vodafone India Customer Care's response Hello Rakesh,

We called 9****4***3 at 1:18 PM but the same was switched off hence request you to specify the best time when we can speak to you.

Regards,
Vodafone India.

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Rakeshic123

from Delhi, Delhi

Oct 17, 2014

Welcome to Vodafone Chat !Thank you for your patience, a Vodafone Service Desk Agent is now available.{Rakesh}hi{Aarav}Good Afternoon! I am Aarav. How may I help you? {Rakesh}I have called the vodafone customer care of kerla at 12.00pm{Aarav}okay Sir.{Rakesh}somebody heard my complaint and said she is transfering the call to the specific segment head and i am still on hold for the last 25min{Aarav}Sorry for the inconvenience caused to you. {Aarav}I can definitely help you with that{Aarav}Are you inquiring for the same number: [protected]? {Rakesh}I was using a vodafone connection no [protected]{Rakesh}Requested to cancel the connection in the month of June{Aarav}Okay Sir.{Rakesh}paid 1914 for 0 usage{Aarav}Sorry for the inconvenience caused to you. {Aarav}Shall I take a request to deactivate the number?{Rakesh}I have send the request to cancel from june onwards{Aarav}Yes Sir.{Rakesh}I am shocked to know that the number is still actine and it is gererating bill in my name{Aarav}For the privacy of your account, I need to ask you a few questions, before I proceed. May I know Your Date of Birth ( Date/Month/Year ) and Email Address/Alternate contact number registered with us?{Rakesh}14/05/1983{Rakesh}[protected]@gmail.com{Aarav}Thank you for the information. {Aarav}Sir, in june there was a request to suspend the number.{Rakesh}yes{Rakesh}Have you suspended?{Rakesh}I am getting bills {Aarav}No Sir.{Rakesh}Hi, I was using a vodafone connection with the no [protected] for last 2 and half years. I lost the sim and phone in the month of June 2014 while travelling in Hyderabad. I requested Vodafone stores in Cunningham Road, Bangalore to deactivate the number in the month of June and they said they are helpless as the number is from Kerala. I contacted Vodafone Customer care number and requested for a deactivation and cancelation of the number. After that I received a bill for 1900 with 0 usage and was deducted from my account. I contacted the Vodafone care again and they said it will not happen again. After that everymonth I am getting vodafone bill and my alternate number which was given when i took the connection is getting continuous calls for bill payment. When ever I am clling the customer care for solving this issue, they will transfer the call to somebody who never pick up the call. Please help{Aarav}Okay Sir.{Rakesh}What is the help you can do on this{Aarav}Sir, you want to deactivate the number right?{Rakesh}yes{Rakesh}I will not pay anything which i have not used{Aarav}Shall I raise a request for it>{Aarav}Then our team will call you.{Rakesh}call my number [protected]{Aarav}Sir, I will mention this number in the request.{Rakesh}please send a mail to con firm that you have received my complaint{Aarav}Sorry Sir?{Rakesh}Y?{Rakesh}If i contact the customer care again, they will tell that ithey dont know{Aarav}Sir, that is what I am saying, I can raise a request for deactivation.{Aarav}Please confirm if you are online? {Rakesh}the person i have contacted in june to cancel the connection also told the same thing{Rakesh}you are saying it is still cont deactivated?{Aarav}Sir, this time your number will be surely deactivated.{Rakesh}please do that{Rakesh}how will i know tat?{Aarav}Okay Sir

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Address: Mumbai City, Maharashtra

I have 4 corporate numbers with Vodafone. Every month, they charge some X amount for some service they offer, which neither I have been intimated of or I have been using it for years and suddenly it gets chargeable. Its the same process every month, I gave to mail the corporate assist at Vodafone, they apologies and reverse my money. Is it the only thing in life remaining for me to sit and complain every month? Its period now!! They suck big time

Dec 3, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2014

Vodafone India Customer Care's response Hi chints247,

Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1wj789o

Regards,
Vodafone India

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