Vodafone India Complaints & Reviews

On 24th Oct, 2014, Rs.75 has been deducted from my balance without my confirmation, activating the mydala services. I have complained in Vodafone but no satisfactory reply was received from their side. And they are not ready to refund the amount to me. They said that these services were activated by you and so we cannot refund the abovesaid amount.

i have take vodafone connection with plan 200 RS in which company sales person say Plan for 300+300 Calls, and 500 MB data for one month, but when i receive bill then 300 call and other charges implemented in bill.But another issue arise for first month bill approx 250 rs bill for wap services when i asked then CC person say this is for WAP Services so i pay this amount.But in next month bill received for 2700 RS and 2200Rs of WAP service when i asked then again CC person say this is WAP services.When i checked bill then 1900Rs found in just one hours services but no data download in my mobile and surprise that in duration of 11 second 5 services was download how it is possible when i complain then vodaphone CC say you should to pay for this amount.So i deny for this extra amount and agreed to rest amount but company disconnect my number so send forge mail/call to pay entire money in bill.i am not agreed to pay entire amount and need to file complain against company.

I purchased a prepaid sim on 15th October, they activated after 5 days after several attempts to reach them, and now they disconnected. The last time I used was on 30th 8.40am. The number is [protected]. On 31st night I complained. The agent said it will take half an hr. But no use as usual . Still can't make or receive any calls or text a msg. Ajitharani ravindran

I have applied for a new corporate connection at[protected] but It is not activated till now. It is not first time. I have applied 3 times in a month but still I don't have a Connection. Case 1 (5 Oct-2014) - I applied to number portability idea to Vodafone for 2 numbers [protected] and [protected] - first oner is ported but not second one. Waited for 15 days but not ported. Case 2 (14 Oct 2014) - I applied for new postpaid connection, I submitted all required document to Vodafone agent, He gives me a new sim-card for mob no [protected]. Waited for 10 days but not activated (Customer care told me that It is prepaid sim card registered for another person) Case 3 (27 Oct 2014) - Again I applied for connection submitted all document. I got a sim-card for number [protected]. Now it has been 4 days but still not activated. I called customer car more than 20 times in single month, but problem not resolved. Customer care executive are really too bad.. Some time they hold the call for 30-40 minutes.Customer care gives me request Id after my complaint, when I call again to know the status other member told me that no request submitted with that request Id. Now problem is I have one active Vodafone postpaid number ([protected]) number but waiting for another one. Without second sim-card I don't have any use of first one.

Its again a issue with Vodafone network. I have registered another 3G & network complaint with vodafone on 9/10/2014 ( reg # [protected] ). After repeated calls to Vodafone complaint number 198, the problem still exists. Now not only my 3G network is working worst, even the Vodafone network is also not working fine. I keep getting messages from my family & friends that my phone is coming not reachable or switched off while it is not. I do not why the companies are increasing the internet charges day by day while the service is getting worst. I want a complete explanation why this is so. Kindly look into it and revert back as soon as possible.

Dear Sir/Madam, on 25/10/14, I accidentally subscribed to my DALA VAS from vodafone (The service registration number is [protected]) while checking out the scheme. Unfortunately, no details was mentioned about the scheme rather Rs 34 was deducted. On request, Vodafone deactivated the service right away on the very same day but the amount was not refunded despite, calling them up immediately. In the past, BSNL has always credited the money so why not Vodafone. Atleast, there should be WARNING stating the features of the services and the fees. How come anyone subscribe to anything without being fully informed about it. Its part of cheating and fraud. Please register my complaint and kindly take stern steps against such incumbents.

My name is venkatesh and my mobile no. is [protected]. Automatically Vodafone live is activated on my mobile, i am sending message to 144 "CAN VL" when i send a message reply i was getting like this " Sorry, Service Could not be deactivated on your Vodaphone phone" can you plz help it out why it's happening like this.. already my balance has been deducted rs 70 and above from last two months... plz do it as soon as possible.. Is there any solution or I have to change service from Vodafone to some other service provider.

hi my name is neeraj malik phone number:-[protected]. i got a message 4 days ago from vodafone stateing that you have pay your pending bill for the other vodafone data card number. [protected] for amount Rs..5397, when i called them they are saying that you have to pay the amount for data sim because it is under your id proof.i said that i never purchase any data sim because i already have 3G in mt sim [protected] .24 hours later they stop all the services for my number [protected] without giving me any call or notification .and i dontknow the reason why one number affect the other number ..and most important..THEY GIVE THE DATA CARD TO SOMEONE WITH OUT ANY VERIFICATION .THEY NERVER CALLED ME SINCE THE DATA SIM IS PURCHASED... WHO CAN HELP ME WITH THAT

In October Month i was using net but i did not press any link for which i should be charged. unnecessary Rs. 30/- has been deducted on date[protected], Rs. 49/- has been deducted on date[protected], Rs. 35/- has been deducted on date[protected], Rs. 49/- has been deducted on date[protected] from my main balance. when I call customer care and told them to return my money they have not returned my money. i request complaint cell to help me out in this matter and return my money. But no any action has been taken. Avinash Pareek, [protected]

Dear Sir, We have a C.U.G. in vodafone, 5 of our members were charged unnecessary amount i.e. two internet plans were running on the same number. How can that be possible. We only get one plan to use but we pay for two plans. We have even not used a single bit of that internet plan.So why we should pay for that? This is how company charges such type o[censored]nnecessary amounts on their users? We want all amount refund on the respective mobile numbers mentioned below. Why should we pay for what we haven't use. We ain't gonna pay for that, or if we have to we will migrate our C. U. group to another telecom company. Please note mobile numbers: [protected] [protected] [protected] [protected]

MY SELF YOGESH KUMAR, HAVING VODAFONE NUMBER [protected]

I had received my LATEST bill, you have charged Rs 250/- for Internet plan, which i already deactivated from my number, and i had not used a small kb from this plan, Please revise my bill and send me revised copy.

In last bill you had charged Rs 467.16 in name of VF Mobile Connect, after many calls and mails you had promissed me that this extra amount will be adjusted in next bill, but you have not do this adjustment in this bill. Please adjust the same in this bill.


YOGESH KUMAR
[protected]

I recharged mobile no. [protected] for Rs 350/- on 27.10.2014 thru Net Banking - Corporation Bank. The amount has been debited but the mobile has not been recharged. Could you please examine and help ? Mendiratta [protected] t.[protected]@licindia.com

I have taken up a plan of 149 per month. I had got a 1gb free 3G data. When I consumed more than 1Gb, they charged me at atrocious rates. 1. They did not informed me that I have consumed 1Gb free data 2. They did not even bothered to stop when my bill crossed my credit limit of Rs 1500 3. They did not stopped me from accessing internet as they wanted to charge me a huge amount 4. As they have already stopped my service, When I asked them to stop my rental they denied to stop. Why should I keep paying rental when they have stopped my service? My cell number is [protected]

Hi i am jaydip gadhvi. I bought corporate plan of vodafone before four months. I paid my bill regularly. Last month i got two messages for my bill payment. When i contact them they said we change bill cycle. So two bill generated. I called to customer care and i personally visit store for this problem. But they did not refund my money back.

Hello Vodafone India, I am pleased to bring to your notice about your pathetic customer care/call center who has disconnected my 10 calls about asking information about Mobile number portability. If this is the service you are showing us before porting in to your network, then I would request you to provide a disclaimer about it. I am really disappointed with the way your call center caters to requests. If you care about people like me then first train your guys to respond to potential and present customer request.

Offer Not Activated after recharge, I have got a msg likewise below "Recharge with Rs125 Get Unlimited 2G Data/28Days Instead of 550MB/18Days.Dial *121*7# to activate" Continuously for 3 days, so i regarded with Rs 125 but after that i got only 550.Mb Data for 18 days, i called to customer care for six times, they gave me the complaint number and told me to wait for 48 hours, but now they blocked my number in customer care

Vodafone has bee deducting Rs 99 for 2 consecutive months under section mydala deals and when raised a call for complaint, they simply say that it was due to my downloads but I have never downloaded or even visited that site. I got 2 sms saying i purchased some voucher for visit to singapore from mydala but I have no idea about it!! This is absolute fraud and the customer care isn't responding well too. I have bared loss of Rs200 so far and they are not even aying that next billing cycle owards thos will not happen. How do I stop this deduction from my next billing cycle?

This is regard to the number [protected].I had my bal Rs 104..last night...but whn i chcked it in morning it has been deduced to 4 rs...i don know why these kind o[censored]nnecessary things happening...Whn i called them askin abt da same..dey r saying dat i ve accessed some sites which dey had costed me...but i have 5 gb data in my number now also...how is this possible...i think the company cheated me...plz justify this...this is a case of fraud..

I had logged the Complaint a month ago with complaint no: and since then I had been asked to not make any outgoing calls, since then I'm getting False promisses from Customer Care dept that it wil be completed with in 24 hours. The Major problem with Customer Care dept is, 1) They are not in Sync with Back end team who does this migration. 2) They don't update there data bases & we have to start from begning to explain each & everything. Backend will do Migration only after Douple confirmation with requestor, *** Now here they Trick, Firstly they will try to Convince you at least 10 - 20 time and we don't agree thye will close the Request with comments. < We tried reaching user, but due to Non Availibliety > What a Bogges comment it is as they may try reaching again, user don't picks the call

Hi Team, Please help me. Vodafone is deducting chanrges Rs 75 for some MyDala service which i did not avail in the VAS. Infact I have not enabled any VAS. I have only enabled 3G internet service. When checking with customer care they told they can not do anything on this and there is no way to stop this.