Vodafone India — Change of Plan automatically without informing

Address:

Mumbai City, Maharashtra

Hi, I have a raise a complain against Vodafone as my bill plan was changed without informing me. Been a Vodafone postpaid customer for more then 2 yrs now but never have faced such a pathetic service till date. 1) I was using a E_Connect_3G_ 375_New plan and it was changed without confirming from me. 2) From last 2 months i have been mailing these cooperate guys but no one has called me regarding this. 3) I have frequently asked for verbal communication from you guys but no calls have been arranged from your end, every-time i had to call you guys regarding this issue, and i turn the customer supports guy would tell me that he has arranged a call for me and i would receive a call from you guys but no one calls. 4) A mail has been sent from my cooperate office also regarding this but no reply has been given to them also. And the plan has been changed without any official mail been sent to the cooperates as no one was aware of such changes been made. 5) Constant calling and NO RESOLUTION regarding this has been the problem. 6) I have visited the stores, i have mailed to the corporate.[protected]@vodafone.com, i have communicted through calls but no one has ever called me for this issue. 7) Your plan of E_Connect_3G_ 375_New was still been provided to some of the employees in the office. and its still sold in your office.