[Resolved] Vodafone India — Complaint on tube world pack activation

shilpashreee

from Bhopal, Madhya Pradesh

Address:

Mysore, Karnataka

Yesterday on my number tube world pack has been activated, I have not requested any such pack on my number through internet and message. So today i call to customer care 199 to deactivate this above service he told me that service has been de activate shortly and 35 rupee charges was applicable to me. This is not a first time twice I hv been faced this problem. Kindly work on this, it will not good for u n to ur clients. Very bad guys

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Jan 23, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2016

Vodafone India Customer Care's response Hi Shilpashreee,

We will have one of our executives to get in touch with you.

Regards,
Vodafone India

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Comments

rajinikanthhc

from Visnagar, Gujarat

Rs 3/- have deducted from my number [protected] without any usage by me.kindly refund.

Nurul Basar

from Naini Tal, Uttarakhand

I got a call from +91 [protected] about asking the details of my sbi account and atm credentials, posing himself as SBI officer and when i denied so that person abused me before i disconnected the call. Please take proper action before any other got caught in this fraud.

Mohit Kumar Dheervan

from Mohali, Punjab

Myself Mohit Kumar [protected]
Today Rs. 35 is to be deducted from my balance for tube world pack. But I m not activated this pack so plz refund my balance

Aphai

from Delhi, Delhi

This has happened to me couple of times on my vodafone number [protected], balance was deducted saying i subscribed Tube World when in fact i hardly open and read my messages forget clicking any links. Is there any solution to these? These is getting out of hand.