| Address: Chennai, Tamil Nadu |
Lately i made a call to the Vodafone customer care in Chennai, i had a local regional language speaking agent connected to the service. i had a very low voice due to my soar throat, he was telling it wasn't audible at the moment i tried my best to sound heaver but it wasn't enough it seems, the adviser sarcastically insulted me saying that im deaf and i cant hear more than this, i was telling him that your supposed to sound in a polite manner, but he didn't take it, as i got irritated i asked him to hung up the phone ., but he started abusing me in a harsh way .. saying ..
is this kind of customer service that Vodafone is running, this is the worst experience i would tell.
even a small start up company might have a good service running by as this is big brand i would suggest to employee better staff to avoid this kind of miss happening .. please do something about this ...
Vodafone India customer support has been notified about the posted complaint.