[Resolved]  Vodafone India — international roaming facility not being activated and email id need correction

Address:302, West End Apartments, Masjid banda, Hyderabad- 500084. Kondapur, 500084

My name is col rs dahiya. My daughter bhawana dahiya has vodafone mob no [protected]. Her mobile is of hyderabad, telengana. She has gone to australia and needs urgently international roaming facility. She sent email to customer care and also to corporate care. No action has been taken by them. She tried using web site and app but could not do it because she could not access pin/otp, since her sim is not working. I tried many times customer care no [protected] of hyderabad but they did not help us. They did not give any solution. My daughter has to do professional work and is stranded. Please activate international roaming on her mobile immediately. Also change her email id as per her request in email to customer care.
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Nov 28, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2019
Vodafone India Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further. 

Regards,
Gipsy.
Complaint comments 

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